Holiday Inn Express Hotel & Suites Pasco-TriCities by IHG

Hotels
•
Holiday Inn Express
9.4 (255 reviews)
4525 Convention Place , Pasco , US
+1 509-543-7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly and attentive staff
Good and well-stocked breakfast
Convenient/location near freeway and walking path
Pet friendly
Pool and hot tubs
Rooms with microwave/fridge and cutlery
Affordable / good value
Cons:
Occasional hallway disturbances/loitering reported
One report of air conditioning not working
Blinds not closing fully in one room
Potential noise from nearby events/fireworks

Categories

Cleanliness
9.6
Multiple reviews repeatedly praise very clean rooms, tidy hallways and well-maintained public spaces.
Service
9.6
Numerous comments about friendly, attentive and helpful staff; check-in/out and front desk assistance frequently highlighted.
Location
9.3
Conveniently located near the freeway and easy to find, with a nearby walking path; one review noted late-night loitering/hallway safety concerns.
Room Quality
8.9
Rooms described as clean, spacious and comfortable with useful in-room utilities; a few negatives noted (AC not working in one report, blinds that don't fully close).
Amenities
9.5
Good on-site amenities mentioned: hot breakfast, pool, hot tubs, walking path and rooms equipped with microwave/fridge/cutlery.
Value for Money
9.6
Several guests called the rooms affordable and recommended the hotel, indicating strong value for the price.
Food and Beverage
9.4
Breakfast repeatedly described as very good, fresh and well-stocked; one mention of to-go options for early departures.
Overall Experience
9.3
Overall very positive stays with attentive staff, cleanliness and good breakfast; minor issues (hallway disturbances, occasional room maintenance needs) slightly lowered the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Free Shuttle Service

Located just 5 miles from Tri-Cities Airport, our all-suite hotel in Pasco, Washington offers a complimentary shuttle service for our guests' convenience.

Indoor Pool and Spacious Suites

Relax in our indoor pool or unwind in our spacious suites styled with white walls and bright color accents. Each suite features a microwave, refrigerator, and a cozy sitting area, along with amenities like cable TV and a DVD player.

Fitness Facilities and Complimentary Breakfast

Stay active in our gym or catch up on work at the business center. Start your day right with a delicious continental breakfast served every morning at Holiday Inn Express Hotel & Suites Pasco-TriCities.

Experience comfort and convenience at our hotel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Mon, Sep 14, 2026
Hot tub/jacuzzi is closed from 2026-09-14 until 2026-08-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 255 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.3
Room Quality: 8.9
Amenities: 9.5
Value for Money: 9.6
Food and Beverage: 9.4
Overall Experience: 9.3
M
Melissa • solo_traveller • us
10
2026-11-02 • via Nuitee
D
Dunkelburg • solo_traveller • us
8
2026-10-17 • via Nuitee
R
Roberto • family_with_children • us
10
Pros:

Nicy service

Cons:

Everything is good

2026-10-07 • via Nuitee
B
Brandon • solo_traveller • us
10
Wonderful experience for a last minute stay.
Pros:

Very clean and tidy

Cons:

I liked everything about my stay. The only thing I would recommend is fixing the blinds so they close ALL the way.

2026-09-12 • via Nuitee
T
Teresa • extended_group • us
10
2026-09-08 • via Nuitee
S
Sandra • solo_traveller • us
9
2026-09-01 • via Nuitee
J
Jiawen • couple • ca
10
2026-08-24 • via Nuitee
G
Genny • couple • us
10
Pros:

Centrally located and easy to find right next to the highway

2026-08-17 • via Nuitee
C
celina • couple • us
10
Agradable
Pros:

El lugar la comodidad

Cons:

El aire no funciona bien

2026-08-17 • via Nuitee
T
tylerh342 • Family • Vancouver, Washington
6
It’s fine but there are a few hookers
Pros:

Everything was fine. Minus the hookers running around the hallways at 1am.

2026-08-12 • via Tripadvisor
S
Scenic34279001313 • Couples
10
Nice stay
Pros:

Nice location, very clean and comfortable. Staff was helpful and professional.

2026-08-09 • via Tripadvisor
B
Betty • couple • us
10
Exceptional
Pros:

They paid great attention to detail. From wiping the touch screen for payments to hand sanitizer through out the property. My room was clean, comfortable, and affordable. I would def recommend.

2026-08-04 • via Nuitee
J
jenaQ4499SV • Family
10
A definite recommend!
Pros:

Everything from reservation to check in / out was great. The room was clean and spacious. The ability to bring our dogs was definitely a plus. Breakfast was very good compared to most buffet's at hotels and employees were all so nice!

2026-08-03 • via Tripadvisor
2
278jackiez • Solo travel
10
Pasco
Pros:

The staff was friendly and very helpful. They made it easy to check-in, check-out and charge incidentals to my room.

2026-07-29 • via Tripadvisor
J
juliajW4735GZ • Family
10
Family get away
Pros:

Amazing staff never disappoints.!! Pasco location is the place to go. Clean, quiet lobby as soon as you walk in with. Rooms are always clean and ready to go. Having breakfast, pool and hot tubs together how can anything go wrong.? Hallways are always clean and maintained cleared from any compliant.
I would highly recommend especially for little family get aways :)

2026-07-24 • via Tripadvisor
M
markthernandez • Family • Chico, California
10
Good experience
Pros:

Great clean room and friendly service, and good breakfast

2026-07-21 • via Tripadvisor
J
Julia • couple • us
10
2026-07-19 • via Nuitee
C
Charinna • family_with_children • us
10
2026-07-16 • via Nuitee
A
ashleypZ3021RX • Family
10
10000 out of 10
Pros:

Everything about my stay was absolutely amazing from the front desk to the house keeping everyone was so nice and understanding about our situation

2026-07-11 • via Tripadvisor
J
jwJ8743GX • Business
10
Would stay again
Pros:

Located close to freeway easy access in and out. Room was big and very clean.

2026-07-11 • via Tripadvisor