Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Central location
Pleasant atmosphere
Good breakfast variety
Cons:
Cold floors
Limited customer service

Categories

Cleanliness
8.16
Some guests mentioned cleanliness positively, though a few others expressed concerns about certain issues.
Service
8.83
General sentiments leaned towards positive experiences, but inconsistencies noted in customer service.
Location
9.17
Numerous reviews highlighted the super central location as a significant positive aspect.
Room Quality
8.12
Mixed feedback – some rooms were comfortable while others had issues like temperature control.
Amenities
8.65
Good array of amenities, but some feedback indicated room for improvement.
Value for Money
8.61
Guests generally felt that the hotel offered reasonable value compared to the quality of services.
Food and Beverage
8.66
Breakfast received praise for variety and quality, contributing positively to the overall experience.
Overall Experience
8.63
Most guests expressed satisfaction, with some issues noted but overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:34

Property Description

Luxurious Accommodation and Convenient Location

Elegant Rooms and Relaxing Amenities
Indulge in the comfort of air-conditioned rooms equipped with satellite TV, a safe, and a minibar. Unwind in the hotel's 2 saunas or treat yourself to a pampering session at the beauty parlour.

Delicious Dining and Exceptional Service
Start your day with a varied buffet breakfast at the City Grill House, known for its international cuisine. Benefit from 24-hour front desk assistance, concierge services, and luggage storage. Explore massage treatments and enjoy the attentive service provided by the staff.

Ready to experience the perfect blend of luxury and convenience at Tallink City Hotel? Book your stay now at https://hotels.tallink.com/en/tallink-city-hotel and secure your spot in this exquisite hotel.

Important information:

Please note that booking 7 or more rooms, a partial or full prepayment is required.

Please note that the same credit card used to make the reservation must be presented at check-in. Nonrefundable payment has to be proved by entering PIN number or by the signature on the card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLL

Location

Guest Reviews

8.6
Based on 4159 reviews
Cleanliness: 8.16
Service: 8.83
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
N
Nav54321 • solo_traveller • us
8
2026-08-29 • via Nuitee
M
Mariusz • couple • pl
9
Tallin piękne miasto :)
Pros:

piękny widok z okna (9. piętro)
czajnik i lodówka bardzo przydatne.
duża łazienka z dobrymi kosmetykami

Cons:

szkoda że pokój sprzątany jest dopiero 4. dnia
oprócz dnia przyjazdu ani razu nie było w pokoju wody do picia.

2026-08-29 • via Nuitee
K
Karel • solo_traveller • cz
9
2026-08-29 • via Nuitee
P
pakih2015 • Friends getaway • Stockholm
4
Good hotel, but service needs attention
Pros:

Good hotel, but service needs attention

We stayed at this hotel for several days and, overall, had a pleasant stay. However, the service and hospitality at reception left us disappointed.

We arrived around noon, well before the official 3 pm check-in time, so we fully understood that our room might not be ready. The issue was not the waiting – it was the welcome. Three reception staff members were sitting at their desks, all focused on their computers. As we approached, there was no eye contact, smile or acknowledgement. Even when I stood directly in front of one receptionist, it took some time before she looked up.

For a hotel, this matters. Hospitality is not only about procedures and getting the check-in done correctly. A smile, eye contact and a simple “Hello, how can I help you?” make a guest feel noticed and welcome.

One receptionist, Elise, was a clear exception. When I asked for help booking tickets to the KGB Museum, she initially couldn't find a way to do it, but instead of simply sending me elsewhere, she kept looking for a solution and eventually helped me arrange it through my phone. She was patient, friendly and genuinely helpful. She was the warmest member of the reception team we encountered, and I hope the hotel recognises her.

My impression is that this is less an issue with individual employees and more a management and training issue. Everyone who interacts with guests should receive proper training in service and hospitality. Guests should feel that the staff are there to help them – not that they have to solve everything themselves.

The hotel has the opportunity to improve considerably simply by creating a stronger culture of welcome and attentiveness. Small gestures can make a very big difference – and they can be the difference between a guest who simply stays at a hotel and one who wants to return.

2026-08-28 • via Tripadvisor
M
Matti • solo_traveller • fi
8
2026-08-28 • via Nuitee
H
Henrika • couple • fi
9
2026-08-28 • via Nuitee
R
Ronnie • couple • fi
4
Ei uudestaan…
Cons:

Huoneen koko oli todella pieni. Sänky aivan kamala

2026-08-27 • via Nuitee
H
Helka • couple • fi
9
2026-08-27 • via Nuitee
J
Juha • solo_traveller • fi
9
Aika hotellissa oli nautittava.👍
Pros:

Siisti

Cons:

-

2026-08-27 • via Nuitee
Čurova • extended_group • lt
9
Patiko.
Pros:

Personalas mandagus. kadangi nekalbėjau angliškai, mielai bendravo man suprantama rusų kalba.
Kambariuose švara, jauku.

Cons:

Lobo bare desertui prie kavos tik sausainiai, nebuvo pasirinkimo, pvz. šokoladukų at pyragaičių., kas mus labai nuvylė.

2026-08-26 • via Nuitee
F
Fabio • family_with_children • it
9
Pros:

Spazi curati, camere con arredamento nuovo, buona colazione

Cons:

Una delle due camere doppie era più piccola dell'altra, con poco spazio per aprire la valigia

2026-08-26 • via Nuitee
K
Kasif • couple • gb
10
Pros:

Yes

2026-08-26 • via Nuitee
J
J • family_with_children • pl
9
Super :)
Pros:

Śniadanie, lokalizacja super, bardzo blisko na prom do Helsinek. Generalnie nie ma się do czego przyczepić :)

Cons:

Dawno mi się nie zdarzyło, że nie rozumiałem angielskiego podczas zameldowania:) Pani z recepcji bełkotała.

2026-08-26 • via Nuitee
S
Simon • couple • gb
8
Excellent base in Tallinn
Pros:

Clean comfortable rooms.
Good location on edge of the old town and easy access to trams

Cons:

Staff efficient but rather reserved.

2026-08-26 • via Nuitee
E
Eva • solo_traveller • ee
8
2026-08-26 • via Nuitee
S
Sabrina • solo_traveller • at
7
Pros:

Die Lage ist sehr gut zwischen Flughafen und Beginn der Altstadt.

Cons:

Die Sauberkeit im Bad war mangelhaft. Die Wartezeit an Bar und Restaurant war viel zu lange.

2026-08-26 • via Nuitee
C
C. • solo_traveller • de
6
2026-08-26 • via Nuitee
V
Vasilena • couple • bg
8
A great place in a central location
Pros:

It's a really good place with a stellar breakfast and large rooms. The staff is friendly and knowledgeable, always there.

Cons:

The only downside is the cleaning policy - they do it once every three days by default, which with the rain in Tallinn isn't ideal. Of course, you can always request an extra cleaning and they'd oblige.

2026-08-25 • via Nuitee
K
Kaie • solo_traveller • ee
9
2026-08-25 • via Nuitee
H
Helen • couple • gb
10
2026-08-25 • via Nuitee