Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Garden
-
Pets allowed
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Bar
-
Fax/photocopying
-
Golf course
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Breakfast in the room
-
Non-smoking throughout
-
Sun terrace
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Shared lounge/TV area
-
Special diet menus - on request
-
Kid meals
-
Snack bar
-
Outdoor furniture
-
Wine/champagne
-
Coffee Shop on site
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Key card access
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Stylish Rooms and Modern Amenities
Discover our 4-star award-winning hotel in Sherwood Business Park offering stylish rooms with large flat-screen TVs, black and white tiled bathrooms, and walk-in power showers.
Dining Experience at mour Bar & Grill
Indulge in a culinary journey at mour Bar & Grill, featuring a classic grill menu with aged Derbyshire steaks and locally sourced dishes in a modern and elegant setting with unique blue lighting.
Convenience and Leisure
Enjoy complimentary parking, a guest lounge with large leather sofas, free newspapers, and access to the hotel's mini gym. Additionally, three conference suites are available for business meetings or events.
Experience the perfect blend of luxury and convenience at mour Hotel. Book your stay now for a memorable experience!
Please note, that card pre-authorization is required on check-in. We cannot accept pre-authorizations via Apple Pay.
Please be advised that some Friday and Saturday evenings in December, including New Year's Eve, the property's restaurant will be limited availability because of events/parties. For more details, please contact the property using the information on the reservation confirmation received after booking.
The Grill Restaurant is closed for Christmas Party Nights for the following Friday and Saturdays in December – bookings are still been taken and you can inquire direct at the hotel if you would like to book.
A deposit may be required at the property.
Property Policies
-
Parking
Free public parking is possible on site (reservation is not needed).
-
Pets
Pets are allowed on request. Charges may be applicable.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for £25 per person per night when using an existing bed.
Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Bed and shower
Shower was good
Modern Hotel, good was really nice and good value, rooms were very spacious
The gym was very dated and could do with a more modern uplift
Very comfortable rooms, good food and excellent service. Also good to have lots of car chargers.
Food only
Not comfortable dark depressing staff unsociable breakfast poor cold
the parking was good. The signage from the main road was good. Fluffy towels
50% of lifts broken, everything was minimal and designed for business people not for relaxation. Poor coffee machines, no toiletries. Badly designed shower.
We stayed here for a family wedding weekend and it was an absolute nightmare from a management and customer service perspective.
THE FINANCIAL DISASTER & GASLIGHTING:
Upon check-in, the receptionist was completely unhelpful, didn't explain breakfast, and wrongly told us our room was already paid for. After checking, he took our card for "validation". Mour Hotel then processed a payment for the room AND placed a duplicate £259.99 "pre-authorisation" hold on the card. This is causing massive financial distress right before a weekend trip.
When contacted, the Front of House Manager, Laura, completely gaslit us, claiming they had no duplicate charge and that a pre-authorisation doesn't freeze funds. We provided clear screenshot evidence of both transactions, but they simply refused to help. We have since contacted our bank, and the bank have confirmed twice that Mour Hotel are the ones holding these transactions and that they need to release the funds from their end.
Even worse, our official booking confirmation explicitly states the hotel only has the right to pre-authorise £0.01 on arrival. They are in direct breach of their own contract terms, have unauthorised locks on hundreds of pounds of our money, and are now ignoring our emails.
THE ROOM & HYGIENE:
The stay itself was incredibly substandard. The rooms have zero blackout options, only basic slat blinds that let light pour in, ruining our sleep before a wedding. There is only ONE plug socket in the entire room, located at the desk and completely inaccessible from the beds.
To top it all off, we found a cockroach in the bathroom off the bar. When reported, management defensively dismissed it as a "harmless common beetle" because they are near woodlands. Utterly revolting and a massive health hazard for a venue serving food and drinks.
Furthermore, their breakfast completely fails to accommodate dietary needs. Alternative milks and vegan options are completely hidden, and you are expected to guess they exist and ask staff for them.
Appalling facilities, defensive and dismissive management, health violations, and unauthorised financial mishandling. Do not trust them with your money or your holiday.
Hotel is in a handy location just off the motorway, hotel bar and restaurant are decent.
Gym could be a lot better, staff could be happier and more interactive.
Hotel is a bit tied it needs a revamp
Chips too chunky hard and dry
Reception lady was excellent and helpful
Location is good for the motorway.
Definitely not a 4 star hotel. Very tired and run down decor, carpets are thread bare, the bed was like sleeping on a concrete slab, healthy breakfast was very limited, also the coffee was disgusting, made to pay extra for latte, cappuccino etc. The UHT milk in the room had separated. Needs TLC for the price per night.
Location and the food
Breakfast stop serving too early we wasn’t informed what time it was going to stop being served so ended up paying for breakfast and not eating it. The bed was solid. We only had one pillow in our room and all the stuff was super rude.
Unfortunately the service was not as I had received on previous visits, it felt like the staff were stressed, there was a limited menu due to staff shortages, the rooms were very clean but worn, thread bare carpets, sagging mattress, and broken tiles, the lift was not working correctly, some staff were blunt and not very aproachable,
The hotel I understand is being sold, staff are under pressure but there is no reason for staff to be blunt, the service recieved last year on the 6 different times I had stayed was brilliant, what a shame it is nothing like it used to be.
was clean and staff were helpful
bed was rock solid and very uncomfortable. Restaurant had no food during my stay
Your guide to the flawless travel experience
Popular Countries
Get our app
