Holiday Inn Porto Gaia by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1820 reviews)
Diogo Macedo, 220 , Vila Nova de Gaia , pt

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Noise from nearby machines
Limited dinner options

Categories

Cleanliness
8.16
Some concerns about bathroom cleanliness noted in the reviews.
Service
9.63
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.17
Several reviews highlighted the good location of the hotel.
Room Quality
8.62
Rooms are spacious and comfortable, though some issues were mentioned with noise.
Amenities
8.15
Amenities were generally good, but some guests expressed concerns about the indoor pool.
Value for Money
8.61
Good value noted for the comfortable rooms and quality service.
Food and Beverage
8.16
Food service received mixed feedback, particularly regarding the dinner options.
Overall Experience
9.13
Overall, guests had a positive experience highlighting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:36

Property Description

Luxurious Accommodation
Indulge in soundproofed rooms with modern bedding, a well-lit work desk, and en suite bathrooms. Enjoy the convenience of air-conditioning and free WiFi throughout the hotel.

Wellness and Dining
Relax and rejuvenate at the sauna and wellness centre with beauty treatments. Unwind at the bar with a selection of beer and cocktails, accompanied by live music shows. Delight in local and organic Portuguese cuisine at Friends Kitchen.

Prime Location
Conveniently situated in Vila Nova de Gaia, just a short drive from the historic Porto centre. Explore the nearby Dom João II Metro Station and the iconic Port Wine Cellars. Book your stay at Holiday Inn Porto Gaia for an unforgettable experience.

Important information:

Children aged 3 years and below are not allowed to use the spa.

Children aged 4→16 years can only use the spa under adult supervision.

Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00 and 19:00, subject to pre-booking.

Please note that pets will incur an additional charge of EUR 25 per night per pet.

Please note that this property allows service animals free of charge.

When travelling with pets, please note that a EUR 100 deposit per pet applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1820 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
F
ffd9fe2044847219088a4a9bbb08bc46 • family_with_children • ch
9
Pros:

super chambre et impeccable

2026-04-18 • via Nuitee
A
ab379b40c6c2710e0a5e298b50d2a63d • solo_traveller • pt
10
2026-04-15 • via Nuitee
Z
Zoltán • family_with_children • hu
10
Pros:

Városra néző szobát kérjen, szép rálátást a városra,bár gyalog kicsit messze.

Cons:

Liftekre sokat kell várni

2026-04-07 • via Nuitee
M
Mario • family_with_children • es
8
Pros:

La habitación era muy grande

2026-04-07 • via Nuitee
C
Carla • family_with_children • pt
10
Maravilhosa
Pros:

Gostei de tudo, principalmente da simpatia de todos os colaboradores.

Cons:

Nada a referir.

2026-04-06 • via Nuitee
J
JAPen • family_with_children • pt
9
2026-04-06 • via Nuitee
F
Fabricio • family_with_children • gr
10
2026-04-06 • via Nuitee
R
Reginaldo • solo_traveller • pt
10
2026-04-06 • via Nuitee
J
Joanna • family_with_children • pl
9
Bardzo dobry stosunek jakości do ceny.
Pros:

Czyste i przestronne pokoje (codziennie starannie sprzątane). Smaczne śniadania, duży wybór, każdy znajdzie coś dla siebie (mimo dużego obłożenia w hotelu nie było tłoczno i wszystko było na bieżąco uzupełniane). Personel bardzo miły i pracowity.

Cons:

Płatny basen.

2026-04-05 • via Nuitee
H
Helena • family_with_children • pt
10
Confortável e muito relaxante, ótimo para renovar as energias.
Pros:

Excelente pequeno almoço, diversificado, qualidade e equipa muito simpática e sempre atenta. Adoramos a estadia, o quarto superou as expetativas e muito silencioso. Excelente estacionamento. As sugestões dadas pela equipa para exploramos o Porto e Gaia foram excelentes. Gostamos de tudo. Obrigada

2026-03-31 • via Nuitee
M
Márcia • family_with_children • pt
10
2026-03-30 • via Nuitee
C
claudia • couple • pt
9
Pros:

Acho que a reposição dos alimentos não é tão rapida

2026-03-28 • via Nuitee
J
Jessica • solo_traveller • de
10
Maravilhosa
Pros:

Tudo perfeito!

2026-03-28 • via Nuitee
A
António • extended_group • pt
6
2026-03-28 • via Nuitee
A
Arman • couple • kz
8
2026-03-26 • via Nuitee
N
Nico • solo_traveller • de
7
2026-03-23 • via Nuitee
R
Reginaldo • solo_traveller • pt
9
2026-03-23 • via Nuitee
W
W5359SBjamesm • Solo travel • Edmonton, Alberta
10
The best hotel we stayed at during our tour
Pros:

I stayed here for the last couple of days of my tour from September 25-27/25, this hotel was the nicest hotel we stayed in, and the funniest part was this hotel was located in GAIA which is like a suburb of Porto from what I gathered. My room was a suite which had a couch, tables, chairs, lamp, side table, a cabinet with a tv showing a slideshow, and a large size fridge, then the bed was in the other room with a tv, a luggage rack, a wide table and a chair, the bathroom had a shower tub, sink and bidet and toilet.

The lobby area had dark laminate plank style flooring with seating around the area, and reception on the left as you come into the hotel from outside.

For breakfast there were pastries, eggs different ways and other items, juice and coffee as well and plenty of seats.

I really liked this hotel but if I could I would stay here again but I wasn’t a fan of the staying on one side of the city in a farther suburb and having to travel around to other areas by local transport so in this case I was okay because they brought us around the different areas.

5 of 5 for a beautiful hotel
5 of 5 for a nice amount of food and drink for breakfast
5 of 5 for a gorgeous suite I stayed in
5 of 5 overall everything this hotel was

2026-03-21 • via Tripadvisor
C
Cristina • family_with_children • pt
7
Cons:

A minha única crítica, mas foi muito impactante, foi que - na noite de chegada - não consegui regular a temperatura da água para o banho que constantemente oscilava entre gelada e muito fria.

2026-03-21 • via Nuitee
E
Eric • family_with_children • es
9
2026-03-21 • via Nuitee