Holiday Inn Porto Gaia by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (1921 reviews)
Diogo Macedo, 220 , Vila Nova de Gaia , pt

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Noise from nearby machines
Limited dinner options

Categories

Cleanliness
8.16
Some concerns about bathroom cleanliness noted in the reviews.
Service
9.63
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.17
Several reviews highlighted the good location of the hotel.
Room Quality
8.62
Rooms are spacious and comfortable, though some issues were mentioned with noise.
Amenities
8.15
Amenities were generally good, but some guests expressed concerns about the indoor pool.
Value for Money
8.61
Good value noted for the comfortable rooms and quality service.
Food and Beverage
8.16
Food service received mixed feedback, particularly regarding the dinner options.
Overall Experience
9.13
Overall, guests had a positive experience highlighting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:36

Property Description

Luxurious Accommodation
Indulge in soundproofed rooms with modern bedding, a well-lit work desk, and en suite bathrooms. Enjoy the convenience of air-conditioning and free WiFi throughout the hotel.

Wellness and Dining
Relax and rejuvenate at the sauna and wellness centre with beauty treatments. Unwind at the bar with a selection of beer and cocktails, accompanied by live music shows. Delight in local and organic Portuguese cuisine at Friends Kitchen.

Prime Location
Conveniently situated in Vila Nova de Gaia, just a short drive from the historic Porto centre. Explore the nearby Dom João II Metro Station and the iconic Port Wine Cellars. Book your stay at Holiday Inn Porto Gaia for an unforgettable experience.

Important information:

Children aged 3 years and below are not allowed to use the spa.

Children aged 4→16 years can only use the spa under adult supervision.

Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00 and 19:00, subject to pre-booking.

Please note that pets will incur an additional charge of EUR 25 per night per pet.

Please note that this property allows service animals free of charge.

When travelling with pets, please note that a EUR 100 deposit per pet applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1921 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
J
Jeysider • solo_traveller • pt
10
Pros:

Tudo

Cons:

Tudo

2026-06-26 • via Nuitee
F
Fernandes • extended_group • pt
4
Foi muito má.
Pros:

Somente da localização.

Cons:

Lentidão do atendimento dos funcionários, faltava gel de banho no quarto, não nos deram o acesso do wifi

2026-06-26 • via Nuitee
J
Joe • solo_traveller • mz
10
2026-06-26 • via Nuitee
O
Osmario • couple • pt
10
2026-06-25 • via Nuitee
S
Sérgio Pereira • solo_traveller • pt
10
Pros:

Limpeza, comodidade e o pequeno almoço fantastico

Cons:

Não tenho nada a apontar.

2026-06-25 • via Nuitee
C
Carolina • couple • cl
9
Buen descanso
Pros:

Habitación confortable, desayuno muy bueno, cercanía a supermercado (2 cuadras) y al metro (estación Rato a 5 cuadras).

2026-06-24 • via Nuitee
A
ainhoa • solo_traveller • es
5
Pros:

Viejo y lejos del centro

2026-06-23 • via Nuitee
E
Excursion15522120134 • Friends getaway • New York City, New York
10
amazing
Pros:

Amazing hotel with really nice staff. The view from the 21st floor is incredible!

2026-06-21 • via Tripadvisor
F
Francine • couple • fr
9
2026-06-18 • via Nuitee
S
Sheila Kaur • couple • gb
10
Very comfortable bed after a long day and relax.
Pros:

Very clean, spacious and friendly staffs.

Cons:

N/A

2026-06-18 • via Nuitee
C
Carol • solo_traveller • ca
8
2026-06-15 • via Nuitee
S
Sergio • solo_traveller • br
10
Pros:

Tudo

Cons:

Limite de 22h pra comer

2026-06-15 • via Nuitee
K
Katy963 • Couples • Cornwall, England
8
Great hotel
Pros:

We had a 3 night stay here. It’s a little on the outskirts but a taxi to the Luís bridge was only around €5/6. Also, it’s only a 20minute downhill walk - imagine a bit longer on the way back.

We mainly chose it because of the parking - the receptionist advised us to use the secure underground car park (which was free) rather than their outdoor parking lot in front of the hotel.

Greeted as Diamond at check in and offered breakfast for my welcome amenity. Our room wasn’t ready so we had a late lunch while we waited. Food took a little time to arrive - but was good when it did - and we were offered complimentary bread, olives and dip to compensate.

We booked a one bedroom Queen suite which was nicely spacious. There was no Diamond upgrade offered but then again I didn’t ask for one as we were happy with our chosen room - which we booked with points, just 68k for the 3 nights.

We used the seating area as our dressing room rather than to sit in as we planned on being out all day, every day. The bed was comfy and clean and there was a fair size wardrobe with the usual iron, ironing board and safe. There was a coffee machine but as is becoming more frequent, no kettle to make tea.

We were on the fifth floor and had a great view of the building works happening opposite. There was no noticeable noise or disturbances from this so the double glazing was good. The crane putting a tipper truck into a huge hole then lifting it out full of earth kept my husband well amused!!!

Sad to say we had SOAK toiletries in the bathroom, it’s a good job I take my own. Bathroom itself was clean and spacious. The shower was over the bath with a rain shower head and a hand held - but nowhere to place it other than the waist height holder.

We had drinks in the bar one evening but the bar menu doesn’t match the one on the app. Neither did the restaurant food. They have rebranded the restaurant and bar - and increased prices (a single cognac had gone up by €3 for the same brand) and said they were waiting for the app info to be updated.

The ground floor is open and Alfredo, the robot hoover, is constantly cleaning and moving out of people’s way. It even tells you when it’s going back to recharge. Lots of places to sit inside and outdoors in front of the hotel.

The area around the hotel isn’t the smartest but it’s only a 20minute walk to the Luís bridge. There was a launderette 5 minutes walk away which we made use of.

I’d definitely stay here again if we come back to Porto.

2026-06-14 • via Tripadvisor
Z
Zeynep • solo_traveller • tr
6
2026-06-14 • via Nuitee
F
Francisco • solo_traveller • pt
6
2026-06-14 • via Nuitee
F
Filipa • solo_traveller • pt
3
Péssima experiência
Pros:

Localização

Cons:

Nao gostei da decoração . Nao gostei do cheiro a alcatifa e a “velho”. O cheiro nas garagens e nos elevadores . O barulho do ar condicionado. A sala de pequeno-almoço quase sem luz natural (pelo menos na parte onde estive. Extremamente caro para aquilo que oferecem . Não voltarei com certeza .

2026-06-14 • via Nuitee
G
Gyunel • solo_traveller • az
8
Pros:

Otel böyük və təmiz idi.

Cons:

3 nəfər olduğumuz üçün 2 yataq otaqlı otaq tutmuşduq. Extra otaqdakı yataq divanın açılmış forması idi. Döşək yox idi daş kimi idi, normal yorğan deyil idi. Xahiş etdikden sonra yorğanı dəyişdilər. Otaqlar tərlik yox idi. Sadəcə bir dəfə ödənişsiz su qoyulmuşdu. Sonra su istəyəndə əlavə ödəniş tələb edildi.

2026-06-13 • via Nuitee
J
JOÃO • family_with_children • pt
10
2026-06-13 • via Nuitee
N
Nuno • couple • pt
10
2026-06-12 • via Nuitee
C
Carlos • extended_group • pt
9
Muy buena estadia
Pros:

Lá habitacion y el aire acondicionado

Cons:

El precio del desayuno

2026-06-11 • via Nuitee