Chicago Marriott Southwest at Burr Ridge

Hotels
Marriott Hotels & Resorts
9 (224 reviews)
1200 Burr Ridge Parkway , Burr Ridge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Great on-site restaurant and amenities
Excellent service
Safe and enjoyable environment
Cons:
Daily parking and WiFi charges
Small bathroom size
No room service available
Confusion with pricing

Categories

Cleanliness
9
Room was spacious and clean.
Service
10
The hotel service exceeded expectations.
Location
9.5
Located in a quiet suburb.
Room Quality
9
The room was comfortable and met expectations.
Amenities
8.5
Wish for better amenities like room service; day parking fee was a downside.
Value for Money
7.5
The daily fees for WiFi and parking felt excessive.
Food and Beverage
9
On-site restaurant, coffee shop, and bar were great.
Overall Experience
9.5
Overall a fine stay, but parking fees affected final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:51

Property Description

Modern Accommodations and Convenient Location

Onsite Dining and Relaxation Amenities
Indulge in delicious American dishes at Ciazza Kitchen + Bar and unwind at the Ciazza Lounge with cocktails and Mediterranean cuisine. Take a refreshing dip in the indoor heated pool or maintain your fitness routine at the well-equipped fitness center.

Explore Nearby Attractions
Conveniently located near SeatGeek Stadium, Brookfield Zoo, and downtown Chicago, our hotel offers easy access to the area's top attractions. Whether you're here for business or leisure, you'll find our location ideal for exploring the best of Burr Ridge.

Experience comfort, convenience, and exceptional service at Chicago Marriott Southwest at Burr Ridge. Book your stay now and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

9
Based on 224 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.5
D
Dahlia couple us
4
2026-03-24 via Nuitee
T
Teresa family_with_children us
10
2026-03-18 via Nuitee
K
Kevin solo_traveller it
10
Always a great experience
Pros:

Whenever I am in the Chicago area I stay here. Staff is exceptional and accommodating. Facilities are always clean and updated. Location is excellent. See the same friendly faces each time. Ryan, F&B Director always greets with a smile and his staff, excellent.

2026-03-17 via Nuitee
G
George family_with_children us
5
Cons:

First day I was out 8am to 1pm. My expectations were that room will be cleaned and towels replaced, but not.

2026-03-16 via Nuitee
K
Kayla couple us
10
2026-03-14 via Nuitee
K
Kathleen solo_traveller us
10
2026-03-07 via Nuitee
N
Nicole solo_traveller us
10
2026-03-02 via Nuitee
B
Brian solo_traveller us
10
Great hotel and a neutral area. Right off the expressway as well so that’s a plus
Pros:

Quite and very clean

Cons:

No complaints

2026-02-28 via Nuitee
H
Holly couple us
8
Fine stay, but don’t agree with daily parking fee.
Pros:

Room was spacious and clean.

Cons:

I thought it was very odd when the hotel had a daily parking fee with the hotel location in a quiet suburb with a large parking lot. There are other options for hotels same location who don’t charge. I will not book again due to that extra fee. Other than that, fine hotel.

2026-01-02 via Nuitee
C
Chuck family_with_children us
9
We really enjoyed our stay. We had our granddaughters with us and they had a great time at the pool and loved the break
Pros:

The on-site restaurant, coffee shop, and bar were great amenities to have on site.

Cons:

Everything was great.

2025-12-30 via Nuitee
R
Retiredcat2 Solo travel Germantown Hills, Illinois
6
Fairfield inn masquerading as a full service hotel.
Pros:

This is a Fairfield inn masquerading as a Marriott. I seldom write negative reviews but this property is definitely below the standard that I expect at a full service hotel. As an ambassador I was given lounge access. Breakfast offerings in the lounge were identical to Fairfield breakfast except that you had real plates and silverware. No coffee machine in the lounge so you can not have a latte or cappuccino or even hot chocolate. I was not given the option of a complimentary breakfast in the restaurant even though I asked. Fitness center had no weight machines just free weights and very few cardio machines just like a Fairfield. Lounge attendant and front desk person were friendly and efficient but they both had heavy accents and were difficult to understand. I did not have the opportunity to sample the evening hours deurves but I doubt that I missed much.
As an ambassador, I was upgraded to a 1 bedroom suite which had plenty of charging outlets and a comfortable bed but the renovated bathroom was tiny. The thermostat was set to 65 degrees and when I came in from the 17 degree winter weather I was freezing. I reset the set point and the room warmed up within half an hr. No welcome amenity.

2025-12-03 via Tripadvisor
D
Dakari couple us
10
2025-11-03 via Nuitee
A
Alexandra couple us
7
Pros:

It was clean and liked the location.

Cons:

Wish the bathroom was a bit bigger and that there was room service for dining. Also highly disliked that we had to pay for parking and WiFi. Paying for WiFi at a hotel seems ridiculous and outdated. And we were charged for a daily breakfast package which I did not want and was not clear in the reservation.

2025-10-31 via Nuitee
C
Cecibell
6
Pros:

Rooms are clean but old. Needs a remodel.

2025-10-08 via Nuitee
T
Travis family_with_children us
10
2025-09-02 via Nuitee
T
Terry
10
Pros:

Clean room and staff.

2025-09-01 via Nuitee
A
angeliquemJ6536HF Solo travel
10
Best Staycation Ever!!!!!!!!!!
Pros:

I needed to get away for my Birthday! But, did not want to travel far nor fly. This was the best staycation ever!

The hotel service from the front desk, restaurant, Starbucks to the housekeeping exceeded my expectation. They were all outstanding! Superior service! I got the feeling they were all here to serve and make my stay amazing unforgetable.

The bed in the hotel room was fit for a queen's palace ( very comfortable). The walking area around the pond with birds, trees and geese was just the natural touch of nature I needed to get away from the hustle and bustle of the city of Chicago.

I felt very safe as a single female traveling alone.

The nearby shopping areas, Kohler Water spa and resturants such as Capri made this moment the absolutely best Staycation ever!. I feel rechareged and refueled to return to Chicago and go to work on my actual birthday :-) which is Monday.

2025-08-24 via Tripadvisor
J
jill family
10
Pros:

Outside space

2025-08-11 via Nuitee
R
Richard couple us
5
Pros:

Not provided because we booked through 3rd party. Bathroom shower leaked unto floor. Told the staff about it. Daily price change for room is hidden caused confusion. Marriott Bonvoy member- had major problem understanding the rep we had to deal with due to website issues. This has happened several times now and we will look for a better value in hotel selection..

Cons:

Liked location.

2025-08-09 via Nuitee
F
Faramarz
10
Pros:

Great experience, definitely try again

2025-08-03 via Nuitee