The Alan

Hotels
8.4 (8656 reviews)
18 Princess Street , Manchester , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Limited TV volume

Categories

Cleanliness
7.48
Some reviews mentioned issues with cleanliness, particularly in relation to the older rooms and a general concern regarding room quality.
Service
9.45
Many reviews highlighted exceptional service from staff who were friendly and helpful.
Location
8.99
The location was frequently praised as being central and convenient to various attractions.
Room Quality
7.94
Rooms were often described as spacious and comfortable, though some had outdated features.
Amenities
8.47
Amenities such as food options and 24-hour room service received positive mentions.
Value for Money
8.43
Many guests felt they received good value for their money, especially for the quality offered.
Food and Beverage
7.98
Food was generally rated positively, though there were no outstanding praises or complaints.
Overall Experience
8.45
Overall, guests enjoyed their stay and expressed satisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:15

Property Description

Central Location and Stunning Views
Situated in the heart of Manchester on Princess Street, The Alan offers a prime location with breathtaking city views. Explore nearby attractions like Manchester Central Library, Manchester Art Gallery, and vibrant Piccadilly Gardens effortlessly.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with essential amenities such as a desk, kettle, and flat-screen TV. Stay connected with complimentary hi-speed Wi-Fi and relax in a private bathroom with a refreshing shower. Enjoy a restful night's sleep with our cozy bed linen and towels provided.

Delicious Breakfast Options
Start your day right with our a la carte breakfast menu featuring Alan English top picks. Indulge in a complimentary specialty coffee or tea of your choice, setting the tone for a memorable day exploring Manchester.

Book your stay at The Alan now and immerse yourself in the vibrant city life of Manchester!

Important information:

Please be advised that check-in at the hotel will only be allowed when a valid credit or debit card is presented at the desk. Please note that during check-in, the hotel will process a card pre-authorization of your full room rate for the period of your stay (on flexible rates only) plus an additional GBP 50 per night to cover any incidental charges. These funds may be held for up to 5 working days.

When booking 5 rooms or more, or 5 nights or more, different policies and additional supplements will apply. The hotel will contact you to inform you of the policies after you have booked.

Solo and Laser cards are not accepted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 8656 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.45
G
Geelo3 solo_traveller gb
10
Pros:

Great price and location, relaxed feel about the hotel and a large room with a very comfortable bed. Can't fault this place- simply excellent

Cons:

It's all great!

2026-06-06 via Nuitee
L
Lewis couple gb
10
2026-06-05 via Nuitee
R
Robyn couple gb
10
2026-06-05 via Nuitee
N
Nick solo_traveller gb
9
Fantastic hotel and total value for money… look no further
Pros:

Location is perfect for city centre

Cons:

Room fridge empty

2026-06-05 via Nuitee
A
Aaron solo_traveller gb
10
2026-06-05 via Nuitee
C
Chris solo_traveller gb
10
2026-06-04 via Nuitee
G
Grace couple gb
10
Incredible place to staff, for a good price and perfect location. Will definitely be back and will be recommending to al
Pros:

Very stylish, modern but also very welcoming and comfy. Spacious room and extremely comfy bed. All the staff were lovely and the balloon & prosecco were such a lovely touch for my boyfriends birthday

Cons:

We had a slight issue with the temperature of the shower, wouldn’t heat up on the over head shower and took a while to heat up on the handheld attachment. We told staff as we checked out and they went to sort it straight away so we can’t fault it

2026-06-04 via Nuitee
J
Jayson C solo_traveller hk
10
2026-06-04 via Nuitee
F
Fleming solo_traveller gb
6
2026-06-04 via Nuitee
K
Kyra solo_traveller gb
4
Great location, very disappointing feel
Pros:

Excellent location

Cons:

Room was basic and a bit shabby. Not at all what I expected.

2026-06-04 via Nuitee
S
Seonna solo_traveller gb
10
Pros:

The rooms and entrance area are so beautiful and have the loveliest staff

Cons:

liked everything!

2026-06-04 via Nuitee
L
Lucy solo_traveller gb
4
Needs some TLC in the rooms, to make sure everything works before guests arrive.
Pros:

The location was excellent for where I needed to be.

Cons:

The bathroom lights flickered constantly, the bathroom pedal bin was broken so couldn't be operated with a foot, the tea caddy handle was broken off with the screws rolling around inside and the bedding had some stains on it.

2026-06-04 via Nuitee
C
chris family_with_children gb
9
The Alan is a great place to base yourself in the centre of Manchester
Pros:

The staff were really helpful, friendly and professional. One of our group needed mobility support and the team were fantastic.

Cons:

Nothing

2026-06-03 via Nuitee
P
Polly solo_traveller gb
8
2026-06-03 via Nuitee
A
Alia solo_traveller gb
9
Pros:

I had an issue with my room where the AC was not cooling the room. When I told the receptionist about this issue, he came to check on the room and found the AC to be almost warming the room despite the thermostat being put on the coldest setting. He quickly moved me into a room with a functional AC. The staff is super attentive and really care that you have a great stay, so I really appreciated that!

Cons:

The shampoo/conditionere/body wash offered in the rooms is terrible, mostly due to its smell. If you use those products, the bathroom, and you, smell like a freshly pressed smoothie (not nice).

2026-06-03 via Nuitee
K
khanchamtar solo_traveller gb
7
Pros:

Location and breakfast

Cons:

Bed was too small for a couple with a 9 year old child

2026-06-02 via Nuitee
J
John extended_group gb
8
Very pleasant hotel in great location.
Pros:

Good location, clean and adequate for our requirements.

Cons:

One couple in our party had a room facing onto Princess St and got woken up very early by the Great Run organisation. They did have the window open because the aircon was not cooling down the room very well. The other room at the back of the hotel was fine noise wise.

2026-06-01 via Nuitee
L
Laura solo_traveller gb
10
Birthday
Pros:

Very clean and comfortable great breakfast and helpful staff also a great location

Cons:

Nothing

2026-06-01 via Nuitee
H
Hannah couple gb
6
Didn’t start good but recovered well. Location, staff and food really good.
Pros:

Location is great, breakfast very good and the final room was spot on!

Cons:

First room was not good, stained carpet and bed, bathroom in need of TLC. The second room the shower didn’t drain and as shower in the actual room there was water everywhere. That said the staff managed well and we were happy with the third room.

2026-06-01 via Nuitee
H
Hayden extended_group gb
8
2026-06-01 via Nuitee