H10 Universitat

Really liked the service of the staff. The breakfast was very good. Loved street facing balcony.

Konumu

מקום מושלם, חדרים מרווחים, מיקום טוב

מיקום מעולה. ארוחת בוקר טובה מאד. צוות נותן שירות כנדרש. מומלץ.

Location- busy active business and pleasure location
Atmosphere- quite enjoyable from help with surroundings inside and out and nice accommodations, no pool, pool around the block at H10 Metropolitan… no issues walking and using
Rooms- ours had recently been remodeled. Ceiling fan was out of balance when on
Value- breakfast European and american styled buffet, cava for free in the lobby 1600 to 1800
Cleanliness-very clean
Service-Spectacular!

位置极为方便，卫生很好。

Everything

We stayed at H10 Universitat Barcelona from 18–21 May and purchased the breakfast package at €18 per day. After one breakfast that fell well below standard, we cancelled the remaining two days.

The reception staff was dismissive, stated refunds were “complicated,” and made a condescending remark about guests needing to be sure before purchasing. I was then told the breakfast we had that morning would be charged at €22 instead of €18, and that my refund for the remaining two days would be €64 (ie €32 p/p). I accepted this and was assured the refund would be processed within seven days.

It has now been over two weeks with no refund issued. Customer Services has not responded to either of my emails. While the hotel stay itself was satisfactory, withholding a €64 refund and ignoring customer communication is unacceptable. Based on this experience, I would be reluctant to book an H10 property again.

Personnel poli, disponible et efficace
Emplacement exceptionnel
Petit déjeuner excellent
Chambre confortable et propre
Sauna et salle de sport 24/24

Excellent!!!

As a bit of background, I had a difficult time deciding among the H10 hotels around the Playa Catalunya. What tipped the scale was that the H10 Universitat had balcony rooms and ceiling fans. While I could have done without the former (it was too hot to open the balcony door, and I did not want to upset the temperamental air conditioning system), I could not have done without the latter.

Five essential things to know about the H10 Universitat:

1. It’s on a busy street, but the noise was much less than expected from my 7th-floor room. Barcelona may be the most vibrant city I have ever seen at 6:00 am (as many people wound down their festivities). Despite the city’s prevalent buzz, I heard only faint sounds here and there. I still recommend earplugs to combat any intervening sounds, but I was pleasantly surprised by the lack of outside noise.

2. The location is central to everything in Barcelona. The hotel is surrounded by metro stops, and the Barcelona subway is one of the better ones I’ve encountered. A brilliant running clock tells you when the next train will arrive. Amazing! A bus stop is immediately in front of the hotel, so your taxi or Uber will drop off / pick up about 30 yards before the hotel entrance.

3. I reserved a deluxe room with an aesthetic balcony (it’s only a step into the great outdoors). The room had two double beds pushed together, plenty of closet space, a micro desk, and an oversized chair. The room lighting was exceptional, and two reading lamps provided a nighttime option. The balcony windows also welcomed in plenty of ambient light. The rain shower temperature adjusted quickly, and the water pressure was unusually strong for a hotel. The bathroom lighting had two settings – bright and brighter. I wish there was a dim light in the bathroom for those early morning breaks.

4. The air conditioning is a bit temperamental. I tried to adjust it one evening, somehow turned it off, and the room temperature climbed to feel like an indoor sauna. The hotel added a QR code to help guests navigate the system. If you need a QR code with instructions, that should be a tell-tale sign that it’s way too complicated. It also appeared that the hotel set a temperature floor. My room temperature never descended below 21 Celsius even though I commanded a few degrees cooler. The savior was the ceiling fan. If a cool room is important to you, make sure you reserve a room with a ceiling fan. I don’t think the basic rooms have them.

5. The hotel does not have a gym. But if you are a walker, jogger, or runner, I strongly recommend descending to Playa Barceloneta and enjoying the lengthy running paths. If you are looking to escape the heat with a dip in the pool, the hotel offers passes to its partner hotel down the street.

Overall, the H10 delivered a surprisingly quiet experience in the heart of Barcelona.

Finned €100 euro for no reason

Our stay at H10 Universitat was excellent from start to finish, especially after a very stressful travel disruption.

Our flight was severely delayed due to a storm, causing us to miss our first night. Although the missed night was non-refundable (which we completely understood based on the booking policy), the hotel staff showed genuine kindness and professionalism. They ensured our room was ready as soon as we arrived, despite us reaching the hotel at the last minute. They also went above and beyond to arrange perfectly adjacent rooms for my husband and me, and for my sister and mother, which made our family stay so much more enjoyable.

A special thank you to Noelia at the front desk, who was incredibly warm, helpful, and welcoming. We were also touched to find a thoughtful sweet treat waiting in our room—a delicious chocolate-covered strawberry—which we believe was a kind gesture acknowledging our missed first night. It was such an unexpected and appreciated touch.

Another highlight was that the staff kindly allowed us to enjoy breakfast even though we arrived just before the restaurant was closing. After a long and exhausting journey, that simple act of hospitality meant a great deal.

The hotel itself was spotless, with comfortable, quiet rooms that were a great size. Our room also had a lovely balcony, which was a wonderful bonus. The breakfast was outstanding, with an excellent variety of fresh, high-quality food. As an Asian traveler, I especially appreciated that they served rice every morning—it was a pleasant surprise and kept us energized for long days exploring Barcelona.

Thank you to the entire team at H10 Universitat for turning what began as a stressful trip into such a comfortable and memorable stay. We would gladly return and highly recommend this hotel to anyone visiting Barcelona.

Das Frühstück ist das Beste, das mir je in Barcelona untergekommen ist.

Stayed here before and it still is the best location, breakfast is awesome and the rooftop lounge is wonderful, great drinks and food.