Hôtel Porte de Genève

Hotels
The Originals City
7.6 (132 reviews)
4, Rue René Cassin, Gaillard, Haute-Savoie, 74240 , Gaillard , FR

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Ski storage
Golfing nearby
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Budget-friendly
Clean functional rooms
Cons:
Lack of cleanliness
Noisy rooms
Issues with breakfast

Categories

Cleanliness
5.74
Room was dirty, not very clean. Specific mentions of stains and bad smells.
Service
8.71
Staff very friendly and helpful; standard quality for this hotel tier.
Location
8.75
Nice and convenient location, very close to Geneva.
Room Quality
7.2
Rooms were good, but there were concerns about noise and condition.
Amenities
7.73
Basic amenities available; good for temporary stays.
Value for Money
8.19
Budget-friendly option for families, worth the cost.
Food and Beverage
6.74
Breakfast was okay but had issues with certain items.
Overall Experience
7.71
Standard quality experience, not perfect but reasonable for the cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:22

Property Description

Experience a charming retreat at Hôtel Porte de Genève, where comfort meets elegance in an Art Deco setting.

Relaxing Amenities
Unwind in our beautiful garden or enjoy breathtaking views from our terrace. Rent a bicycle for a delightful ride around the area or make use of our ski storage as you embrace adventure.

Culinary Delights
Savor regional cuisine at Le Bistro des Alpes, offering delicious meals alongside stunning garden views. Our coffee shop is perfect for a quick snack, while a continental breakfast is served daily to kick-start your day.

Convenient Features
Enjoy complimentary Wi-Fi, free self-parking, and a 24-hour front desk with multilingual staff ready to assist you. Our well-appointed guestrooms, equipped with flat-screen TVs and daily housekeeping, ensure a relaxing stay.

Book your unforgettable experience today and discover the wonders that await at Hôtel Porte de Genève!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.6
Based on 132 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
M
Mohsen
6
Pros:

J'ai du changer de chambre. La première sentait le moisi, le renfermé. Insupportable pour mon nez. Nous avons fait que nous reposer la nuit (2) pour passer les journees dans la région.

2025-10-10 via Nuitee
C
Cristina
8
Pros:

Beautiful place, had a lovely stay. A bit far from the city, but transport are quite good. Shop and restaurants nearby, which was handy. Cleanliness could be a bit better but overall nice staff and good accommodation, worth the price.

2025-10-09 via Nuitee
V
vince family
4
Pros:

arrived after a long drive from uk ,,,no bar or restaurant open..rooms were good ,,,thats it

2025-09-14 via Nuitee
M
Max
10
Pros:

Great

2025-09-14 via Nuitee
A
Aurélie
10
Pros:

Literie nickel. Chambre confortable.
Le petit plus les volets roulants qui ne laissent pas passer un seul brin de lumière. :D
Tout est propre et le petit restaurant est vraiment sympa.

2025-09-09 via Nuitee
M
Marc
8
Une étape dans notre circuit.
Pros:

Une nuit passée dans cet établissement, l'hôtel est assez agréable. La décoration à l'entrée est sympathique.

2025-08-30 via Nuitee
N
N family
10
Pros:

Nice and convenient location. Very close to Geneva. Staff very friendly and helpful.

2025-08-28 via Nuitee
S
Stephen family
4
Pros:

only good if temporary stay for a night

2025-08-24 via Nuitee
M
Marcel
4
Pros:

Room was dirty, noisy and in bad condition. Breakfast was ok for this price category. Parking lots are quite small if you don‘t have a small car.

2025-08-24 via Nuitee
B
Brad family_with_children
4
Pros:

Not very clean. Stains on pillows . Had a bad smell. It’s in an industrial estate.

2025-08-22 via Nuitee
V
Valerie
10
Pros:

Hôtel propre et bien situé !!
Literie excellente qualité .
Personnel très sympathique et professionnel !!

2025-08-14 via Nuitee
3
3boysplusus Family Birmingham, West Midlands, England
8
Great stop over for Geneva
Pros:

A good stop over hotel for access to Geneva. We had been on holiday to Lake Annecy and Chamonix. On the way home I wanted to stop over near Geneva as it got us over an hour closer to Calais from Chamonix and would allow us to spend the day in Geneva then head up to stop over in Reims.
This hotel was a good, budget friendly family option. Not perfect but for the cost it was great.
We had 2 x 3 person rooms as there were 6 of us. Each room had a private shower room which was nice and clean with a hair dryer. There was also a kettle and basic drink making sachets (no milk).
The rooms were pretty clean and functional. They even had air conditioning units which was great (at first) as it was 30+ degrees. However we found that the air conditioner turned off about midnight. By 2am it was very warm and it completely refused to turn back on. Same in both rooms so I assume they are programmed in some way that can't be over ridden. We couldn't really open the windows as the kids were in the 3rd beds and the window was directly over their heads and opened in so not ideal (and they were scared of bugs 🙄)
Staff were helpful and friendly even when I licked myself out of the room 10 minutes after arriving.
We booked breakfast at just under 12 euros each. It was OK - croissants and pain au chocolate were great. There was fresh bread and cheese /ham/hard boiled eggs. There were some luke warm sausages and fritata too but didn't look very appetising and some small cold crepes. Importantly for my children at least there was no Nutella/Nutella substitute - the disappointment! 🙄. There was jam. Cereals and yogurts and fruit too.
There is a lovely communal lounge with fussball and the reception/dining room and terrace are all really nice too.
Also a Buffalo Grill, super marche and McD's with a 1 minute walk.
Was an easy 15-20 minute drive into Geneva which we did on the staff advice instead of taking train/tram. No need for vignette - just set Google maps to no tolls. Remember - not all mobile providers Inc Switzerland in Europe roaming. Also we did have a significant issue with parking in Geneva as our roof box took our car above 2m and no car parks allowed above that - pretty much all under ground. We were saved by a 1 hour parking at Cornavin (sp?) train station that had a 2.2m restriction and the Tourist Info in the train station as staff there were fantastic - advised us to buy a pass online to allow us to use street parking with particular blue signs - we did this and found a space pretty easily.
Recommended for stop over near Geneva.

2025-08-10 via Tripadvisor
D
David family
8
Pros:

Very closely located to Geneva down town . The price is very very affordable,nice breakfast, very quite area for a holiday stay

2025-08-08 via Nuitee
M
Mark
4
Pros:

De bedden waren slecht. Werd niet uitgerust wakker
Slecht onderhouden kamers
Ontbijt was ook matig.

2025-08-05 via Nuitee
V
Verified traveler
4
Don't stay here
Pros:

Terrible location. Toilet seat was broken. Water was leaking out of the shower onto the bathroom floor.

Room's were not soundproof so you could hear very clearly what the neighbors were up to.

2025-08-03 via Nuitee
J
Jose
10
Pros:

Bon

2025-07-13 via Nuitee
A
Ali
10
Pros:

It was amazing

2025-06-27 via Nuitee
J
Jean-Philippe
6
Pros:

La chambre correcte

2025-06-20 via Nuitee
I
Ines family
6
Pros:

It was a good place, but one of the rooms smelled bad. It was ok to stay at but would not stay there again.

2025-06-18 via Nuitee
B
BAHADIR
4
Pros:

We had requested a travel crib for our baby as part of our accommodation, and we had informed the hotel about this well in advance. The hotel confirmed that the crib would be ready in the room upon our arrival. However, the unfriendly staff member at the reception simply left the crib in our room without setting it up. They did not assist in assembling it.

Additionally, there was no sheet, blanket, or pillow provided for the crib. Because of this, we couldn’t let our baby sleep in it. We had no choice but to have our baby sleep with us in our bed.

The hotel needs to employ more helpful and professional staff who take their job seriously.

2025-06-17 via Nuitee