Prestige Inn Nelson

Hotels
7.9 (1382 reviews)
1301 Front Street , Nelson , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value
Cons:
Noise from trains
Limited amenities
Tight parking

Categories

Cleanliness
8.23
General sentiment was positive; many reviews highlighted cleanliness.
Service
8.7
Staff were described as friendly and accommodating, enhancing the service rating.
Location
7.74
While location was convenient, there were complaints about noise from nearby roads and trains.
Room Quality
7.69
Several reviews noted dated rooms and discomfort due to noise.
Amenities
7.22
Amenities were limited, with some mentions of no restaurant and older facilities.
Value for Money
8.18
Good value was noted, although impacted by location issues.
Food and Beverage
7.23
Limited food options available on-site.
Overall Experience
8.2
Overall positive experiences despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:00

Property Description

Scenic Location and Elegant Design

Nestled next to Kootenay Lake and the Elephant Mountains, Prestige Inn Nelson offers a picturesque backdrop for your stay. The French-style boutique hotel exudes charm and sophistication, providing a tranquil retreat for guests.

Luxurious Amenities and Comfortable Accommodations

The spacious guest rooms at Prestige Inn Nelson are thoughtfully designed to ensure a comfortable stay. From the 42-inch HD cable TV to the free Wi-Fi and work desk, each room is equipped with modern conveniences. The brown accents, refrigerator, and coffee maker add a touch of luxury to the white rooms, with some even offering stunning lake views.

Access to Prestige Lakeside Resort and Nearby Attractions

Guests have the added bonus of accessing Prestige Lakeside Resort, just a 10-minute walk away. This sister property boasts a waterfront restaurant, pool, hot tub, marina, and spa. Additionally, the hotel's proximity to Wright Wheels Bicycle Tours, Nelson Museum, and Granite Pointe Golf Club ensures there is no shortage of activities for guests to enjoy during their stay.

To experience the perfect blend of elegance, comfort, and convenience, book your stay at Prestige Inn Nelson today.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the only pets permitted are dogs. Limited dog-friendly rooms are available but not guaranteed. Submit your request at the time of booking. For more information, contact the property.

Please note there is 1 train that runs nearby in the middle of the night. Guests will be provided earplugs. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Location

Guest Reviews

7.9
Based on 1382 reviews
Cleanliness: 8.23
Service: 8.7
Location: 7.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.2
H
hack • family_with_children • ca
8
2026-10-30 • via Nuitee
G
Garnet • family_with_children • ca
5
Improve the housekeeping and maintenance and this would be a great place.
Pros:

Our family needed two rooms, and we felt the price for two queen-bed rooms with balconies was excellent compared with similar options in town. The beds were comfortable, and the rooms offered nice views of the lake and park, particularly from the second and third floors. We were fortunate that no trains passed by while we were at the hotel. One of our two rooms had earplugs on the bedside table, although we weren’t sure whether they were provided by the hotel or simply left behind by a previous guest. The location is very convenient, aside from the nearby train tracks. There is a grocery store and mall next door, and the waterfront park and walking path are also close by.

Cons:

The parking lot is quite narrow, so anyone driving a truck or larger SUV may find parking difficult.
Unfortunately, we had several cleanliness and maintenance concerns. Both of our rooms had hair on the bed linens. One room had earplugs on the bedside table while the other did not, so we weren’t sure whether they were supplied by the hotel or left behind by a previous guest. The room without earplugs on the bedside table actually had one on the floor near the door when we arrived. One of our rooms had no bathroom linens other than a floor mat. On the wall beside the sink were two noticeable smears that appeared to be bodily fluids, one reddish and one yellow/green. The shower curtain had a large tear. The water pressure and temperature in the showers were poor in both rooms. We found a glow stick that was still lit beside one of the beds, which, combined with the other issues, left us questioning how thoroughly the rooms had been cleaned between guests.

2026-10-26 • via Nuitee
S
Shimizu • couple • ca
8
We’re relax
Pros:

Staffs are very friendly and helpful 😄

Cons:

The sheets are too much bleached.
The smell are very strong.

2026-10-26 • via Nuitee
W
Wang • extended_group • ca
4
一般般
Cons:

简陋简单还没有早点,而且也不便宜,价钱和房子不成正比

2026-10-23 • via Nuitee
D
Davy • couple • ca
8
Pros:

room was generally quiet except for the train near the hotel...however we are aware of this as we've stayed here a number of times and we're advised of this by staff.

2026-10-21 • via Nuitee
R
Robert • couple • ca
7
Pros:

The room was clean and comfortable. A bit worn. If you have mobility issues, you do need to let them know because there are stairs on every floor in the hallways. There is an elevator to the upper floors but to avoid stairs you need to go outside and through a different door. The staff were very friendly. A bit over priced for off season. But overall a decent place to stay.

2026-10-17 • via Nuitee
B
BILL • solo_traveller • ca
9
Pros:

Clean sheets

Cons:

There was a few dead insects by the window and leftover food in the fridge from previous users

2026-10-14 • via Nuitee
R
Roald • family_with_children • ca
3
Pros:

Staff was very nice, room had high end furnishings, and a lot of detail was put into the presentation.

Cons:

I am allergic to the main cleaning product scent they use. The air in the room was so thick with it that I got super congested, with burning lungs and could not breath, so I spent the entire cold october night with the door cracked open to allow enough air turn over to make the room survivable. The establishment should take into consideration that some people have sensitivities to common cleaning product scents, and if they actually wanted to be accomodating to everyone they should be using scentless hypoallergenic cleaners, and even still avoiding leaving residues of soaps, scents, or cleaners on surfaces and or fabrics.
The bedding was also washed with too much soaps, and would have suffocated me as well had I not brought my own bedding in expectation of this all too common mistake. Over all everything else about the establishment was great, but due to the severity of this issue it cost them most of their points.

2026-10-14 • via Nuitee
B
Beata • couple • ca
8
Great Staff
Pros:

Location

Cons:

No closets

2026-10-14 • via Nuitee
S
Sathindu Udesh • family_with_children • lk
7
Was good. Its time to upgrade the furniture.
Pros:

The scenery from the room, staff, cleanliness

Cons:

Was clean. But there were a fly and an insect inside the room. Clean and new beddings, towels. Furniture is really old and outdated.

2026-10-13 • via Nuitee
H
Harmanpreet • solo_traveller • in
10
2026-10-12 • via Nuitee
T
Tanis • couple • ca
5
Pros:

The view was pretty in the morning and the walking path along the lake was great. The sister hotel, Prestige Lakeside Resort, has fantastic food!

Cons:

The parking situation was not ideal, as the stalls were small and slanted on a hill, making parking somewhat difficult. The train blows its horn in the early morning, and although earplugs are provided, they do little to block out the noise because the train passes so close to the hotel.
It was also quite confusing to find our room using the elevator. aTbe pool and bathrooms at the sister hotel was not clean.

2026-10-11 • via Nuitee
C
Charlene • extended_group • ca
5
It was okay, not horrible but would have loved a bigger & quieter room
Pros:

The location was good

Cons:

We were put in a tiny room in a corner that shouldn’t have been a room, no bathtub, very noisy room - between road & railroad. No restaurant nearby.

2026-10-11 • via Nuitee
G
Gary • solo_traveller • ca
5
2026-10-09 • via Nuitee
J
Jiwan • family_with_children • ca
10
2026-10-08 • via Nuitee
B
Brittney • solo_traveller • ca
10
2026-10-08 • via Nuitee
K
KATRINA • couple • ca
1
Cons:

Don’t stay

2026-10-08 • via Nuitee
T
Tami • extended_group • ca
9
2026-10-07 • via Nuitee
M
Marilyn • family_with_children • ca
3
Will never stay there again.
Pros:

What breakfast? None at the hotel we were at and was not offered.

Cons:

Up and down stairs in a hallway, lobby at the far end as well as elevator. Totally not user friendly to get to your room carrying baggage.
A train blowing it's horn right below our window of our room. No mention of that in the advertisement.

2026-10-07 • via Nuitee
G
Ga-Wing • family_with_children • us
7
We had a great experience, it would have been nice to stay 2 days.
Pros:

I liked the layout of the hotel and the location. Close to a park and groceries.

Cons:

Parking is not great and exiting. A small breakfast would be nice, just pastires or something simple to grab.

2026-10-07 • via Nuitee