Holiday Inn Grand Rapids - South by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.1 (365 reviews)
6569 Clay Avenue Sw , Cutlerville , us
+1 616-871-9700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Waterpark
Clean rooms
Cons:
Cleanliness issues
Breakfast could be better

Categories

Cleanliness
5.93
Multiple reviews highlighted cleanliness issues, impacting this score.
Service
8.4
Staff were consistently praised for being friendly and helpful.
Location
7.94
Convenient access to local attractions and transportation.
Room Quality
6.89
Rooms were largely described as clean and comfortable with some exceptions.
Amenities
7.42
The waterpark was well-received, though some amenities needed improvement.
Value for Money
6.38
Value perception varied, with some reviews noting overpriced breakfast.
Food and Beverage
6.43
Breakfast quality received mixed reviews.
Overall Experience
7.4
General enjoyment reported, despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:57

Property Description

Modern Comfort and Convenience

Experience the perfect blend of comfort and convenience at Holiday Inn Grand Rapids - South. Unwind in our air-conditioned rooms with free WiFi and enjoy the luxury of a private bathroom. Stay active at our fitness center or relax by the indoor swimming pool.

Amenities for Every Need

Each room is equipped with a desk, flat-screen TV, and a hairdryer for your convenience. With a 24-hour front desk, business center, and shared lounge, we cater to all your needs during your stay.

Explore Grand Rapids

Located near major attractions like Grand Rapids Art Museum and DeVos Place, our hotel is the ideal choice for both leisure and business travelers. Book now and make the most of your Grand Rapids adventure at Holiday Inn Grand Rapids - South.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 365 reviews
Cleanliness: 5.93
Service: 8.4
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 6.43
Overall Experience: 7.4
S
Sahara • couple • us
9
It was mostly enjoyable and I had everything I needed.
Pros:

Our room was clean and comfortable and the breakfast was decent with plenty of options.

Cons:

That I could hear everything out in the hallway from inside my room. Also that the "quiet time" wasn't enforced. Some of the people on my floor were noisy all night long.

2026-08-17 • via Nuitee
T
Tammy • solo_traveller • us
5
Pros:

Location

Cons:

It needs updating, better windows, better breakfast. It sounded like there were no windows in the room, could hear the highway noise like there were no windows in the room.

2026-08-08 • via Nuitee
A
Andrea • family_with_children • ca
9
Great value for money, great breakfast
Pros:

The breakfast was awesome, great that it was hot and freshly made with a variety of items.

Cons:

The lock on our door was a bit sticky and the keys didn't work twice. Wasn't an issue since the front desk people were always around and helpful. I wish there had been a dresser in the room, it was large but had no storage.

2026-08-07 • via Nuitee
D
Denise • solo_traveller • us
6
Pros:

Like the room the bed was contvble enjoyed the hot tub

Cons:

Shower didn't have enough pressure the hot tub the paint was chipping

2026-08-07 • via Nuitee
C
Cooper • couple • us
7
2026-08-02 • via Nuitee
A
Aissa • family_with_children • us
1
Pros:

Nothing

Cons:

Mice , sick from the breakfast, poor customer service

2026-07-20 • via Nuitee
G
Gerald • family_with_children • us
8
2026-07-08 • via Nuitee
S
Sarah • couple • us
10
2026-07-07 • via Nuitee
S
Sarah • couple • us
8
It was very nice!! Hallways & Steps add no A/C running Steps area never vacuumed very dirty. Also the door o
2026-07-07 • via Nuitee
B
Brittany • family_with_children • us
10
2026-05-30 • via Nuitee
D
Deziree • couple • us
7
2026-05-27 • via Nuitee
E
Edith • extended_group • us
9
2026-05-04 • via Nuitee
L
Lacey • solo_traveller • us
9
Good pool area for kids
Pros:

I loved that there pool area has something for kids to do, my younger daughter is scared of deep pools/water so it was perfect for her to play in. They had a fun time.

Cons:

The pools could have been little cleaner, (more on the kids side of the floor area) and when we first went down there the water wasn't on we figured it was broken until that evening we were outside on the side walk and noticed they were on. So I asked and they just forgot to turn the water on earlier, so anytime we went into the pool we made sure it was on so the kids could have a fun time because thats one thing I look for on our trips are pools.

2026-04-19 • via Nuitee
D
Diane • solo_traveller • us
4
I was disappointed in the room but liked the food selection at breakfast
Pros:

The breakfast was good with scrambled and hard cooked eggs, potatoes, biscuits and gravy, bacon, sausage French toast, etc.
I liked that the front desk brought me three bandaids for my cut fingers!

Cons:

I didn’t like that the sink in my room wood not drain and the stopper for the sink was not attached. I didn’t like that the drain plug in the bathtub was also not working so the tub filled while I showered. I didn’t like that I cut 3 of my fingers on the bathtub draining trying to get it to stay up. I didn’t like that the air handling unit fan did not work so there was no air circulation in the room. The bed was also too soft for me.

2026-04-18 • via Nuitee
V
Virginia • solo_traveller • us
9
Pros:

Waterpark

2026-04-11 • via Nuitee
N
Natalia • family_with_children • us
4
2026-04-07 • via Nuitee
N
Nikki • family_with_children • us
9
2026-04-06 • via Nuitee
C
Crystal • solo_traveller • us
5
2026-04-04 • via Nuitee
V
Valdes • family_with_children • us
10
Pros:

Everything

2026-04-01 • via Nuitee
R
Renae • family_with_children • us
10
We had a great stay & will definitely be back.
Pros:

Clean, good breakfast & good value for the price.

Cons:

Nothing

2026-03-24 • via Nuitee