White Sands Negril

Hotels
8.6 (1094 reviews)
Norman Manley Boulevard , Negril , jm

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning beachfront location and views
Friendly and helpful staff (notably a standout front-desk employee and attentive lifeguards)
Good amenities: pool, playground, tennis/table tennis, beachfront bar/restaurant
Convenient location near supermarket, restaurants and bars
Welcoming small touches (e.g., bottled water on arrival)
Family-friendly, relaxed atmosphere
Cons:
Cleanliness issues: rooms not cleaned properly, stained sheets/towels, smelly bathroom
Pool cleanliness problems and limited pool facilities (no nearby restroom)
Food/beverage: limited menu, repetitive offerings, beach-bar items expensive for portions
Operational faults: electrical problems causing AC outages, lighting issues, fridge leaks
No TV/telephone in some rooms; no beach showers and restrictive towel system
Resort split across a main road requiring crossing between sectors; crossing assistance inconsistent
Language/service gaps for Spanish-speaking guests in some instances

Categories

Cleanliness
6
Multiple guests reported rooms not cleaned satisfactorily (stains on sheets/towels), pool reported dirty, and bathrooms with unpleasant odors — cleanliness was a clear negative in reviews.
Service
10
Service repeatedly praised: staff and lifeguards described as friendly and helpful, with a standout front-desk employee who arranged excursions and private transport; some lapses noted (crossing assistance, language), but overall staff interactions were a major positive.
Location
10
Location is a strong positive: beachfront access, great beach, close to supermarkets, restaurants and bars; convenient and highly valued by guests.
Room Quality
7
Mixed room quality: some praise for rooms and views, but problems noted with electrical faults (AC outages, lighting issues), fridge leaks, lack of TV/phone, and older rooms in the garden sector.
Amenities
9.5
Good amenity offering: beach, pool, playground, tennis/table tennis and beachfront bar/restaurant were available and appreciated, though some amenities (pool cleanliness, beach showers, towel system) had operational issues.
Value for Money
9
Several guests commented positively on value (explicit mention of good quality-price ratio), despite isolated complaints about expensive beach-bar food — overall perceived as good value by many reviewers.
Food and Beverage
8
Food and beverage received mixed feedback: beachfront bar/restaurant staff were friendly, but menu was described as limited, repetitive, and beach-bar items considered overpriced with small portions.
Overall Experience
9.3
Overall experience is mixed but leans positive due to excellent staff and prime location; however, cleanliness, some room issues, and food/menu limitations reduced satisfaction for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:04

Property Description

Private Beach Area with Ocean View
White Sands Negril, nestled in the heart of Westmoreland, offers a stunning private beach area with a sun terrace and a bar and grill overlooking the mesmerizing ocean.

Diverse Accommodations and Free WiFi
From cozy Standard hotel rooms to spacious self-catering One Bedroom Apartments, the hotel provides a range of accommodations to suit every guest's needs. Stay connected with complimentary WiFi available throughout the property.

Pool and Game Room
Unwind by the pool on the serene garden side or enjoy some leisure time in the game room equipped with ping pong and a pool table, adding an extra element of fun to your stay.

Ready to experience the perfect blend of relaxation and entertainment at White Sands Negril? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OLB

Location

Guest Reviews

8.6
Based on 1094 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.3
J
Jody Ann • couple • jm
9
relaxing and enjoyable, with beautiful surroundings, friendly service, and a wonderful atmosphere.
Pros:

My stay at White Sand Negril was relaxing and enjoyable. The staff were friendly and helpful, the rooms were clean and comfortable, and the beach was beautiful. The location was excellent, with restaurants, shops, and other facilities nearby if I chose not to dine on the property. Overall, it was a pleasant and memorable experience.

Cons:

One area that could be improved is having a television in the room, as this would provide guests with an additional option for entertainment and relaxation, especially during downtime.

2026-09-09 • via Nuitee
O
Owayne • couple • jm
5
The location is perfectly central to all amenities needed for our holiday.
Cons:

The room had no floor mats (neither at the entry on in the bathroom).
Two single beds join together with two single mattresses to form a king, causing an uncomfortable joint in the middle. This should have been at least have king mattress across the two single beds.
The billiards table in the game room is not maintained.

2026-09-08 • via Nuitee
P
Paula • solo_traveller • us
8
2026-09-06 • via Nuitee
S
Santiago • couple • co
10
Este lugar es maravilloso, la comida es buena aunque puede mejorar, y las instalaciones son excepcionales, contando con
Pros:

Absolutamente todo.

Cons:

Todo estuvo bien.

2026-09-06 • via Nuitee
D
Díaz • couple • co
9
2026-09-05 • via Nuitee
N
Nickon • couple • gb
6
2026-09-05 • via Nuitee
M
Montague • solo_traveller • us
8
Pros:

Great location to activities on Negril beach

Cons:

Got bitten by sand flies

2026-09-02 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

Staff was very Helpful!

2026-09-01 • via Nuitee
P
Paulett • family_with_children • jm
8
Stay was great, staff were very professional and helpful especially the security team.
Pros:

The beach was beautiful, staff was helpful
Food was delicious

Cons:

Parking was a little challenging as we had rooms on either side. It was not clear at time of booking that rooms were in different location. Was hoping to get everything together.
Website not accurate as it advertised to pay on arrival, the deposit was taken the same day of booking.
We are locals and booked 3 rooms

2026-08-30 • via Nuitee
M
Martina • couple • it
9
Really romantic and relaxing!
Pros:

The restaurant was really nice and good!
The pool was amazing!

Cons:

Really humid, unfortunately if you don’t use the AC, the room is filled of water.

2026-08-29 • via Nuitee
N
Nigel • solo_traveller • us
10
Pros:

Great location. Good food. Access to wonderful beach. Was able to snorkel and see lots of fish. Convenient access to Rick's Cafe which was awesome. Sunsets were to die for. Water in the beach was warm and clear. A great spot!!

Cons:

Nothing. All was on point.

2026-08-29 • via Nuitee
M
Marco • family_with_children • it
8
2026-08-28 • via Nuitee
A
Andrea • couple • gb
9
2026-08-28 • via Nuitee
A
Alexander • couple • de
9
2026-08-28 • via Nuitee
A
Andrea • family_with_children • it
7
2026-08-27 • via Nuitee
C
Craijetta • extended_group • us
6
2026-08-24 • via Nuitee
K
Katrina • solo_traveller • us
9
I love staying on this side of the island!!
2026-08-24 • via Nuitee
M
mirko • couple • it
2
STRUTTURA INDECENTE NON PRENOTARE !!!
Pros:

NIENTE!
STRUTTURA INDECENTE NON PRENOTARE QUI !!!

Cons:

STRUTTURA INDECENTE NON PRENOTARE !!!

Le foto sono ritoccate, la nostra camera non era nemmeno simile alle foto. Piccola, scomoda, con un frigo rugginoso, un armadio che non era un’armadio ma un angolo con una staffa. (Vedere le foto VERE che abbiamo fatto)

Ma questo non è tutto!!!
Non abbiamo chiuso occhio, aria condizionata rumorosa, centrale elettrica che ha fatto rumore tutta la notte.
Disperati siamo andati alla reception per lamentarci. Ci hanno detto che ci avrebbero cambiato stanza, ma nel frattempo erano lì in reception altri due ospiti che si lamentavano di disagio anche più gravi dei nostri. ( una signora era stata fatta rimanere senza corrente né area condizionata tutta una giornata con 2 bimbi piccoli).
Valutando che una cambio di camera non avrebbe migliorato il soggiorno, abbiamo deciso di cambiare struttura, pagando un 5 stelle per i giorni rimanenti.
Abbiamo richiesto subito la restituzione della cauzione (200 dollari) e un rimborso anche parziale. Ci è stato detto per ben 3 volte che dovevamo parlare con una responsabile che però non era mai presente e di mandare un’e-mail che abbiamo mandato il giorno stesso.
Al terzo giorno consecutivo dove ci siamo presentati per richiedere il rimborso parziale del soggiorno, ci hanno detto che loro nn rendevano niente e che dovevamo chiedere a Booking.com.
UNA SCHIFEZZA!!!
Arroganti, maleducati, indecenti.
Faremo sicuramente presente a Booking.com questa disavventura chiedendo un parziale rimborso che andrà a ripagare in parte il danno economico avuto.
NON FISSATE QUI!!!!

2026-08-24 • via Nuitee
J
Jordan • extended_group • gb
10
2026-08-20 • via Nuitee
S
Saskea • couple • jm
9
2026-08-19 • via Nuitee