City Express by Marriott Puebla Centro

Hotels
City Express
8.9 (1106 reviews)
Calle 10 Norte 1408 , Puebla , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Kind staff
Comfortable rooms
Cons:
Small gym
Lack of in-room amenities
Breakfast area chaotic
Serious security concerns

Categories

Cleanliness
9.24
Guests commented that the room was clean, indicating a positive sentiment.
Service
9.61
Most staff were kind and respectful, though some service issues noted.
Location
9.75
Great location mentioned by multiple guests.
Room Quality
8.2
Room was clean but lacked expected amenities like a coffee machine, and water pressure issues noted.
Amenities
7.73
Gym was small with insufficient equipment; staff unfamiliar with requests.
Value for Money
9.19
Good price for the quality of the hotel, as mentioned in the reviews.
Food and Beverage
8.24
Breakfast was decent but the space was cramped and chaotic.
Overall Experience
9.21
Mixed reviews but highlighted a significant security concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:21

Property Description

Modern Accommodations
Experience stylish and contemporary air-conditioned rooms with modern décor at Cityexpress Puebla. Each room boasts elegant light wood furniture, a TV, and a private bathroom for your comfort.

Convenient Amenities
Enjoy a range of convenient amenities including a gym, free Wi-Fi, and free breakfast during your stay at our hotel in central Puebla. Benefit from our free shuttle service to explore destinations within a 10 km radius.

Ideal Location
Situated just minutes away from Puebla’s convention centre and various business parks, Cityexpress Puebla offers easy access to key locations. With free on-site parking and long-distance phone call services, we ensure a hassle-free stay for our guests.

Book your stay now at Cityexpress Puebla for a seamless and enjoyable experience.

Important information:

Please note that the shuttle service does not operate on Sundays.

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that parking is subject to availability.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

City Express by Marriott Puebla Centro, un hotel práctico y acogedor para disfrutar en tu próxima visita a la hermosa ciudad de Puebla. Ya sea que viajes por trabajo o placer, disfruta de las amenidades incluidas en tu reservación como: una amplia red WiFi, caja de seguridad, gimnasio y desayuno tipo americano, los cuales puedes complementar con servicios de costo extra como lavandería o tintorería. Aprovecha nuestro servicio de transporte en cortesía a 10 kilómetros a la redonda. Consulta con el personal del hotel la disponibilidad y horarios de este servicio. Somos uno de los hoteles en el centro de Puebla que ofrece ubicación estratégica, ya que nos situamos cerca del Templo de San Francisco de Asís y de la Catedral de la Ciudad, ideal para hacer turismo en Puebla. Estamos a 3 kilómetros del Centro de Convenciones y a 2 kilómetros del Centro de Exposiciones si tu viaje es de negocios. Reserva online hoy en City Express by Marriott Puebla Centro y ten una experiencia de viaje práctica y amena.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 1106 reviews
Cleanliness: 9.24
Service: 9.61
Location: 9.75
Room Quality: 8.2
Amenities: 7.73
Value for Money: 9.19
Food and Beverage: 8.24
Overall Experience: 9.21
A
Antonio solo_traveller mx
10
Confort
Pros:

Todo excelente gracias!!

Cons:

Estacionamiento lleno y personas que se estacionaron tapando la salida rápida de este.

2026-05-14 via Nuitee
T
Tirso solo_traveller mx
9
2026-05-13 via Nuitee
P
Paula couple co
8
Deben mejorar los aires acondicionados: CON URGENCIA!!
Pros:

Que tenga incluido el desayuno!! Eso es muy ganador

Cons:

Que los aires acondicionados cuando son encendidos y durante su funcionamiento suenan muy duro, lo que hace imposible conciliar el sueño!!

2026-05-13 via Nuitee
C
Claudia Georgina solo_traveller mx
9
Pros:

Todo

2026-05-12 via Nuitee
A
Alvaro Uriel solo_traveller mx
10
Pros:

Limpieza

Cons:

La comida, el desayuno buffet, pesimo

2026-05-11 via Nuitee
R
Randal solo_traveller mx
8
I shall likely return.
Pros:

Confortable bed

Cons:

Breakfast was a little less good than my previous stay

2026-05-10 via Nuitee
J
jose solo_traveller mx
8
2026-05-09 via Nuitee
M
Manuel solo_traveller mx
10
Pros:

Todo

2026-05-08 via Nuitee
M
Mayo solo_traveller mx
10
Pros:

Excelente la atención, céntrico y limpio

2026-05-07 via Nuitee
M
Martha family_with_children mx
8
Aire acondicionado
Pros:

La ubicación y el desayuno

Cons:

El aire acondicionado estuvo fallando y con el calor que hacía no pude dormir bien.

2026-05-07 via Nuitee
F
Fernanda couple mx
8
Bien
Pros:

La ubicación

Cons:

Que la habitación no la tenían lista a la hora que decía el check in

2026-05-06 via Nuitee
D
Delgado solo_traveller mx
10
Pros:

Es muy cómodo, simpre estaba limpio y la ubicación es muy buena.

Cons:

No hubo nada en mi estancia que me disgustara

2026-05-05 via Nuitee
M
Megan solo_traveller mx
9
2026-05-05 via Nuitee
J
Julio Cesar couple mx
9
Fue buena, no existio ninguna deficiencia o limitación a parte de la mencionada previamente.
Pros:

bueno

Cons:

Creo que debería tener un guardaropa cerrado

2026-05-04 via Nuitee
R
Ricardo extended_group mx
9
Agradablw
Pros:

El desayuno muy rico

Cons:

La.ubicaciok por la fecha en fuimos, porque todas las calles cerradas para llegar al hotel

2026-05-01 via Nuitee
C
calderon solo_traveller mx
8
Pros:

Ubicacion y estacionmineto buena limpiesa de habitaciones

Cons:

Productos de higiene jabon y shampo muy poco en la habitacion

2026-04-21 via Nuitee
M
Martha solo_traveller mx
10
Pros:

El servicio

2026-04-20 via Nuitee
M
MARCOS Alberto solo_traveller mx
10
Pros:

Los céntrico

Cons:

La máquina de dulces

2026-04-16 via Nuitee
C
Coatzin solo_traveller mx
9
2026-04-15 via Nuitee
M
María family_with_children co
9
2026-04-15 via Nuitee