Hampton Inn Salem

Hotels
•
Hampton Inn
9.2 (418 reviews)
450 Litchell Road , Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Nice breakfast options
Cons:
Noise from hallways
Inconsistent room amenities
Issues with billing

Categories

Cleanliness
8.54
Most guests praised the cleanliness, although one review mentioned inconsistency in towels.
Service
9.99
Guests highlighted friendly staff, particularly Michelle, contributing positively to the service experience.
Location
9.55
Convenient location close to highways and amenities was frequently mentioned.
Room Quality
9
Rooms are generally described as clean and comfortable, though some had issues with noise.
Amenities
9.03
Facilities like the indoor pool and breakfast were positively received, but some people felt they were lacking.
Value for Money
8.99
Standard for this hotel tier; it aligns with expectations, although some expressed disappointment in specific offerings.
Food and Beverage
8.54
Breakfast received mixed reviews, with some highlights and a report of spoiled items.
Overall Experience
9.99
Overall, guests expressed strong satisfaction, though minor critiques were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:01

Property Description

Convenient Location and Amenities
Situated just off Interstate 81 and a short distance from Salem city centre, Hampton Inn Salem/Roanoke Area offers a perfect blend of convenience and comfort. Enjoy complimentary WiFi and a delicious hot breakfast during your stay.

Relaxation and Fitness
Unwind in the heated indoor swimming pool or work up a sweat in the well-equipped fitness centre. For those who prefer the outdoors, a charming outdoor patio area awaits you.

Nearby Attractions
Explore the nearby Green Hill Park or attend an event at the Salem Civic Center, both just a short drive away. With meeting space available, this hotel caters to both leisure and business travelers.

Book your stay at Hampton Inn Salem/Roanoke Area now for a memorable experience!

Important information:

Please note that the property will be undergoing a full renovation from December 17, 2023, until May 17, 2024. The renovations include guest rooms, public areas, a pool, a fitness center, and a lobby area. There will be noise during the hours of 8 a.m. until 5 p.m.

Please note that the property will be undergoing a renovation from December 17, 2023 until April 30, 2024. The pool is closed until April 30, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 418 reviews
Cleanliness: 8.54
Service: 9.99
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.99
• couple • us
9
2026-04-25 • via Nuitee
M
Michael • couple • us
8
2026-04-23 • via Nuitee
E
Elizabeth • family_with_children • us
10
Ended up adding another day just to relax even more!
Pros:

It was very clean and comfortable!

Cons:

The washer and dryer needs to be upgraded to something newer.

2026-04-07 • via Nuitee
A
Alexandra • extended_group • us
8
2026-04-06 • via Nuitee
M
Mariellen • family_with_children • us
9
2026-04-06 • via Nuitee
S
Stclair • couple • us
8
Very nice place
Pros:

Quiet comfortable furniture kind staff

Cons:

Nothing really it was all around a good stay a but pricey but worth it mostly

2026-04-04 • via Nuitee
D
Dale • extended_group • us
8
Clean large rooms with an excellent breakfast
Pros:

The breakfast was outstanding! The rooms were modern and large.

Cons:

I specifically requested the hotel reserve a quiet room for me when I paid online. The response back from the Hampton Inn was that they could accommodate my request. When I checked in, I noticed that my room was right beside the elevator so after an hour of listening to the elevator bell go off every time the doors opened, I went down stairs and requested a different room.

2026-04-01 • via Nuitee
B
Bock • extended_group • us
10
2026-04-01 • via Nuitee
J
JUSTIN • extended_group • us
9
Pros:

Staff was super helpful and nice. Doris was Amazing making sure we had what we needed

Cons:

Elevator was a little weird

2026-03-27 • via Nuitee
J
Jessie • family_with_children • us
8
2026-02-22 • via Nuitee
C
campbelldp • Couples • Knoxville, Tennessee
10
Wonderful experience!
Pros:

This property is excellent. It has been recently renovated, is clean and well maintained. I was concerned because of the reviews I had read but this property was so impressive I re-booked for our return trip. The employees behind the desk were very helpful and friendly. They greeted us with a smile. Our room was large and comfortable. Bed was firm and pillows were good. The shower was nice and hot, the temperature of the room was comfy and the TV worked well. Breakfast was your typical fare but hot foods were hot and cold foods kept cold. Plenty of variety including two flavors of waffle mix and plenty of accompaniments. Eggs, sausage and potatoes were available as well as cold cereal, oatmeal, yogurt, fruit and bread for toast and scones. And it was served until 10 am so there was no rush to get to breakfast. Two thumbs up!

2026-02-16 • via Tripadvisor
L
lorettarK9547WR • Couples
6
Out last stay after many years of returning
Pros:

Pros:
-Friendly, helpful staff.
-Good breakfast with hot and cold options.
-Spacious room & bathroom.
-Good shower pressure.
-Close to restaurants, convience stores and shopping.
-Staff is always cleaning.
-Hubby streamed to watch his shows on his Kindle and never had any problems with the wifi.

Cons:
-Cold pool. Could not use.
-Took 15 min to get a hot shower 1st time. Last time I took a lukewarm shower. It never got hot. Hubby just got out of the shower and said he took a quick shower as had no hot water for his.
-Doors are not soft close. Everyone leaving in the morning or coming in, you hear their door slam. I will never understand why folks can't make sure their door closes quietly. It only takes an extra second!
-Could hear when neighboring rooms took a shower, flushed a toilet or ran their sink.
- Bed appears to be a soft metal platform. Every time one of us got up/down or rolled over it made loud popping noises.
-Several pieces of equipment down in fitness room.

We are packing up to check out and make the trip home. I think we will both take our exhausted bottoms to bed and get up for hot showers after.
We've stayed here for many years and I think this may be our last stay here. I've already started looking for other options for our next visit in a few weeks.

2026-02-15 • via Tripadvisor
K
Kendall • family_with_children • us
9
2026-02-13 • via Nuitee
O
Olivia • couple • us
10
2026-02-09 • via Nuitee
D
Donna • couple • us
9
Nice clean hotel that is close to the highway but not noisy.
Pros:

They offered a wonderufl breakfast selection including gluten free options. The breakfast area was clean and well maintained.

Cons:

Everything was nice. I was glad for the heat as it was very cold at the time but the heater in our room sounded like a freight train was rumbling through.

2026-01-31 • via Nuitee
J
JONAH • couple • us
10
2026-01-31 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

The location, breakfast, and the staff. Especially, Michelle. She was amazing

Cons:

N/A

2026-01-20 • via Nuitee
A
Angela • extended_group • us
10
Pleasant, quiet and serene
Pros:

Room was super clean. Bathroom in excellent condition. Breakfast and coffee was outstanding.

2026-01-20 • via Nuitee
T
Ty • couple • us
9
2026-01-19 • via Nuitee
W
William • family_with_children • us
9
Pros:

Room was clean everything worked properly

2026-01-19 • via Nuitee