Hampton Inn and Suites Houston-Katy

Hotels
Hampton Inn
9 (391 reviews)
22055 Katy Freeway , Katy , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Clean and comfy room
Cons:
Issues with cleanliness and bedding
Lobby odor upon check-in

Categories

Cleanliness
7.66
Issues highlighted regarding unclean bedding and lobby smell. Needs improvement.
Service
10
Staff received high praise for friendliness and helpfulness.
Location
9.63
Convenient access from interstate and proximity to attractions.
Room Quality
8.67
Rooms were generally clean but could use updates.
Amenities
8.62
Gym and pool facilities were adequate but not upscale.
Value for Money
8.65
Reasonably priced given the overall experience but not a luxurious stay.
Food and Beverage
9.11
Breakfast options received positive feedback, served hot and varied.
Overall Experience
9.66
Overall, a good experience with enjoyable aspects despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Luxurious Amenities
Indulge in our outdoor pool, hot tub, and well-equipped gym for a rejuvenating stay. Relax in spacious rooms featuring modern amenities like a flat-screen TV, microwave, and refrigerator.

Convenience at Your Fingertips
Stay connected with free Wi-Fi throughout the hotel and take advantage of our business center and laundry facilities for a hassle-free stay.

Explore the Area
Located just a short drive from George Bush Park and Katy Mills Mall, our hotel offers the perfect blend of relaxation and exploration.

Experience comfort and convenience at Hampton Inn & Suites Houston-Katy. Book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 391 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 9.11
Overall Experience: 9.66
E
Elizabeth solo_traveller us
10
2026-08-16 via Nuitee
N
Nohemi family_with_children us
10
2026-08-08 via Nuitee
R
Randolph couple us
10
This is the best place to be!
Pros:

Stephanie was amazingly accommodating. Very friendly as was all of the staff. Best hotel I’ve been to in a while. Thank you very much!

Cons:

Nothing

2026-08-03 via Nuitee
K
Kayla solo_traveller us
10
2026-07-09 via Nuitee
D
Denis family_with_children kz
9
Приятное место
Pros:

Обновленный отель, хорошее расположение

2026-06-23 via Nuitee
X
X1022ITjaned Family
4
Great location but will not stay again
Pros:

Front staff was nice. Traveled with a child and pool was very disgusting filled with bugs/debree. Had to change rooms because the first one was very dirty. Stains on the walls, couches, tub, etc. The second one was still dingy, but I wouldn’t have been able to get a full refund to change hotels unfortunately. I would expect better for 200/night.

2026-06-13 via Tripadvisor
H
Hinten solo_traveller us
10
2026-06-04 via Nuitee
R
Ruth couple us
10
Right sight… right price
Pros:

Beautiful building. Very safe feeling. Clean rooms and comfortable beds

Cons:

N/A

2026-05-28 via Nuitee
V
valerieeV6167WU Family
10
Absolutely wonderful!
Pros:

Absolutely wonderful stay! Room clean and a/c works well. Breakfast fantastic, with a nice lady who helped us. Ability to text front desk very helpful and always answered promptly.

2026-05-16 via Tripadvisor
V
Viki solo_traveller us
6
Ok if you must have a pet friendly room
Pros:

Very clean room
Staff were nice and helpful
Good size room

Cons:

Beds and pillows were hard as rocks. Very limited amenities. Outrageous prices for at best 2* hotel.

2026-05-16 via Nuitee
F
Fred-Karen solo_traveller us
10
We will definitely be back and would gladly recommend this location to anyone traveling through Katy.
Pros:

We had an excellent stay at the Hampton Inn in Katy, Texas. Everything from the cleanliness of the hotel to the comfort of the room and the friendliness of the staff was outstanding. The entire experience exceeded our expectations, and we truly enjoyed our time here.

2026-05-11 via Nuitee
C
Carol couple us
9
2026-05-03 via Nuitee
M
Moore couple us
8
Cons:

They didn't clean my room. NO I DIDN'T HAVE A DO NOT DISTURB ON MY DOOR😡 MY PHONE DIDN'T WORK IN MY ROOM ALSO.I REPORTED IT ALSO.

2026-04-01 via Nuitee
R
Rose family_with_children us
1
Dirty facility and could not use amenities. Tried to over charge me.
Pros:

Location

Cons:

The sofa was broken, sheets were dirty and the bathroom had hair in it. Upon check out they tried to charge me a second time and claimed a refund night accidentally happened but my bank statement showed the room charges paid in full.

2026-03-31 via Nuitee
K
Katie family_with_children us
9
2026-03-03 via Nuitee
P
Passenger294202 Business
2
Falsely accused
Pros:

Only there the night and we were wrongly accused of smoking in the room and charged an addition $250, hotel is a scam, do not recommend.

2026-02-12 via Tripadvisor
K
Kenny solo_traveller us
10
2026-01-28 via Nuitee
C
Christy couple us
5
2026-01-26 via Nuitee
S
Sabrina couple us
10
Pros:

Staff was great , room was clean and comfy! Breakfast was good!

2026-01-20 via Nuitee
P
PAUL couple us
10
Professional, friendly & efficient
Pros:

Excellent breakfast. Good location

Cons:

N/A

2026-01-19 via Nuitee