Hampton Inn and Suites Houston-Katy

Hotels
•
Hampton Inn
9 (377 reviews)
22055 Katy Freeway , Katy , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Clean and comfy room
Cons:
Issues with cleanliness and bedding
Lobby odor upon check-in

Categories

Cleanliness
7.66
Issues highlighted regarding unclean bedding and lobby smell. Needs improvement.
Service
10
Staff received high praise for friendliness and helpfulness.
Location
9.63
Convenient access from interstate and proximity to attractions.
Room Quality
8.67
Rooms were generally clean but could use updates.
Amenities
8.62
Gym and pool facilities were adequate but not upscale.
Value for Money
8.65
Reasonably priced given the overall experience but not a luxurious stay.
Food and Beverage
9.11
Breakfast options received positive feedback, served hot and varied.
Overall Experience
9.66
Overall, a good experience with enjoyable aspects despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:32

Property Description

Luxurious Amenities
Indulge in our outdoor pool, hot tub, and well-equipped gym for a rejuvenating stay. Relax in spacious rooms featuring modern amenities like a flat-screen TV, microwave, and refrigerator.

Convenience at Your Fingertips
Stay connected with free Wi-Fi throughout the hotel and take advantage of our business center and laundry facilities for a hassle-free stay.

Explore the Area
Located just a short drive from George Bush Park and Katy Mills Mall, our hotel offers the perfect blend of relaxation and exploration.

Experience comfort and convenience at Hampton Inn & Suites Houston-Katy. Book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 377 reviews
Cleanliness: 7.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 8.65
Food and Beverage: 9.11
Overall Experience: 9.66
M
Moore • couple • us
8
Cons:

They didn't clean my room. NO I DIDN'T HAVE A DO NOT DISTURB ON MY DOOR😡 MY PHONE DIDN'T WORK IN MY ROOM ALSO.I REPORTED IT ALSO.

2026-04-01 • via Nuitee
R
Rose • family_with_children • us
1
Dirty facility and could not use amenities. Tried to over charge me.
Pros:

Location

Cons:

The sofa was broken, sheets were dirty and the bathroom had hair in it. Upon check out they tried to charge me a second time and claimed a refund night accidentally happened but my bank statement showed the room charges paid in full.

2026-03-31 • via Nuitee
K
Katie • family_with_children • us
9
2026-03-03 • via Nuitee
P
Passenger294202 • Business
2
Falsely accused
Pros:

Only there the night and we were wrongly accused of smoking in the room and charged an addition $250, hotel is a scam, do not recommend.

2026-02-12 • via Tripadvisor
K
Kenny • solo_traveller • us
10
2026-01-28 • via Nuitee
C
Christy • couple • us
5
2026-01-26 • via Nuitee
S
Sabrina • couple • us
10
Pros:

Staff was great , room was clean and comfy! Breakfast was good!

2026-01-20 • via Nuitee
P
PAUL • couple • us
10
Professional, friendly & efficient
Pros:

Excellent breakfast. Good location

Cons:

N/A

2026-01-19 • via Nuitee
P
Paul • couple • us
10
Pros:

Breakfast was Great & Location was Perfect

2026-01-15 • via Nuitee
M
Margaret • family_with_children • us
10
Pros:

It was brand new. Very clean. The breakfast was yummy.

2026-01-15 • via Nuitee
K
Kevin • couple • us
8
2026-01-14 • via Nuitee
K
Kathryn • couple • us
10
2025-12-26 • via Nuitee
J
Jose • extended_group • us
10
2025-12-22 • via Nuitee
H
Hugo • couple • us
10
Very close to Texas Rodeo Saloon
Pros:

Very clean and very kind staff

2025-12-20 • via Nuitee
L
Latosha • family_with_children • us
4
Overall it was ok. Breakfast was great actually served hot food.
Pros:

The room was spacious. The pull out sofa was convenient. Breakfast was great. Staff was friendly and nice.

Cons:

It smelled like urine in the lobby upon check in mixed with bleach. The bedding was not clean it smelled like unclean hair. I requested clean sheets and blankets for all the beds for night 2 the cover for sofa bed had a stain on it. When I came back the beds were made & sheets were only changed on one bed. Still had blanket with stain on it fir sofa bed. Reservation had 2 adults 2 children we were only given 3 towels and washcloths for both nights. For this to be a Hilton property I definitely expected cleaner smelling and looking facilities. I'm a hotel snob & used to have a friend who worked in housekeeping so cleanliness is big for me.

2025-12-16 • via Nuitee
J
Jerdine • couple • us
10
2025-12-11 • via Nuitee
M
Matthew • extended_group • us
1
2025-11-23 • via Nuitee
R
Roseline • solo_traveller • us
8
2025-11-10 • via Nuitee
K
Kathie • couple • us
9
2025-10-06 • via Nuitee
K
Kathie • couple • us
9
2025-10-06 • via Nuitee