Casco Bay Hotel Portland Airport - Maine Mall, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1104 reviews)
80 John Roberts Rd., South Portland, Maine, 04106 , South Portland , US
1-207-7723838

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Fitness facilities
Free airport transportation
Arcade/game room
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Poor service experience
Inadequate amenities

Categories

Cleanliness
7.61
Several reviews highlight cleanliness positively, but there are mentions of issues like dirty bedding.
Service
8.58
The staff is generally praised as helpful, despite one negative experience.
Location
9.12
Multiple reviews highlight the convenience of the location.
Room Quality
8.57
Rooms are noted for being comfortable and spacious.
Amenities
7.6
Amenities are adequate, but some guests mentioned missing features like shelves in the shower.
Value for Money
9.06
Reviews indicate a good balance of price and quality.
Food and Beverage
8.11
Breakfast was praised, though some noticed small portions.
Overall Experience
8.58
General sentiment is very positive with some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Experience an unforgettable stay at the Casco Bay Hotel, perfectly located near the bustling Maine Mall.

Amenities for Every Need
Enjoy complimentary wireless internet access throughout the hotel, plus a 24-hour fitness center to keep your workout routine on track. Unwind in our arcade and game room—fun for all ages!

Comfortable and Stylish Accommodations
With 125 modern guestrooms featuring flat-screen TVs, refrigerators, and microwaves, we ensure your stay is both comfortable and convenient. Private bathrooms provide complimentary toiletries for that extra touch of care.

Complimentary Breakfast and Airport Shuttle
Start your day with a delightful continental breakfast served daily or take advantage of our free roundtrip airport shuttle service, available 24/7 for your convenience.

Don't miss out—secure your booking today for an unmatched experience at the Casco Bay Hotel!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.4
Based on 1104 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 8.57
Amenities: 7.6
Value for Money: 9.06
Food and Beverage: 8.11
Overall Experience: 8.58
T
Tomanio • solo_traveller • us
7
Good value but you get what you pay for
Pros:

It was quiet and the staff were pleasant

Cons:

The mattress was very firm and the pillows sucked.

2026-04-22 • via Nuitee
D
Dionne • couple • us
8
2026-04-20 • via Nuitee
M
morrill • couple • us
10
Friendly staff, great value.
Pros:

Breakfast adequate

Cons:

Bacon instead of sausage, add cheese to eggsi

2026-04-18 • via Nuitee
M
Margaret • couple • us
7
2026-04-15 • via Nuitee
W
Wellington • couple • us
7
2026-04-14 • via Nuitee
L
Lindsay • solo_traveller • us
9
Great for value
Pros:

Clean and close to everything

Cons:

Pillows were too stiff

2026-04-13 • via Nuitee
T
Theo Ramos • solo_traveller • br
10
Pros:

Localização muito bacana, os funcionários são espetaculares!!!!!

Cons:

Que fiquei pouco tempo.

2026-04-13 • via Nuitee
L
Linda • couple • us
10
2026-04-12 • via Nuitee
• couple • us
5
2026-04-12 • via Nuitee
C
Carmen • couple • us
9
Pros:

Very quiet, excellent breakfast, convenient location

2026-04-12 • via Nuitee
M
Moriah • solo_traveller • us
10
Great stay!
Pros:

Breakfast was good. There was a workout room with a decent amount of equipment. The bed was comfortable and the room was clean. The staff was friendly and picked me up from the airport.

2026-04-10 • via Nuitee
M
Marcia • solo_traveller • us
8
2026-04-09 • via Nuitee
K
Kris • couple • us
2
2026-04-05 • via Nuitee
K
Katherine • couple • us
8
Great value with comfortable rooms.
Pros:

Clean, bright, spacious room

Cons:

Nothing

2026-04-02 • via Nuitee
M
M. leonarda • couple • us
8
Very satisfied
2026-03-31 • via Nuitee
Y
Yvette • extended_group • us
10
Pros:

Ubicacion,

2026-03-30 • via Nuitee
J
Jaime • family_with_children • us
8
Decent place for the price. Good location!
Pros:

Beds were comfortable. Rooms were clean. Common areas were clean.

Cons:

The fitness center needs to be picked up and organized a bit. Old water bottles and some empty boxes lying around but adequate equipment.

2026-03-30 • via Nuitee
J
James • solo_traveller • us
5
Cons:

Walls paper thin could hear everything in next room.

2026-03-28 • via Nuitee
H
Heather • couple • us
7
2026-03-25 • via Nuitee
L
Leah • family_with_children • us
9
2026-03-23 • via Nuitee