Homewood Suites by Hilton Dulles-North Loudoun

Hotels
Homewood Suites by Hilton
8 (260 reviews)
44620 Waxpool Road , Ashburn , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Spacious room
Quiet atmosphere
Good location near strip mall
Cons:
Room not as booked
Poor cleanliness
Inconsistent service quality

Categories

Cleanliness
7.25
Reported dirty silverware and mold in the shower.
Service
8.25
Room service not responsive, and issues with room key programming.
Location
8.75
Close to the airport, which could be seen as a benefit.
Room Quality
7.75
Issues with reserved room type and no parking spots.
Amenities
7.75
No shampoo in the shower and inadequate room amenities.
Value for Money
6.75
Overcharged initially and issues with charges to credit card.
Food and Beverage
9.25
Overall satisfactory food quality despite some complaints.
Overall Experience
8.25
Mixed feelings with several issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:01

Property Description

Luxurious Amenities
Homewood Suites by Hilton Dulles-North/Loudoun offers an indoor pool, a fitness centre, and a delicious hot breakfast daily. Each room is equipped with modern amenities such as air conditioning, cable channels, and complimentary toiletries.

Convenient Location
Conveniently located in Ashburn, our hotel is just 4 miles from Dulles Airport and 7 miles from the Udvar Hazy Air and Space Museum. Explore the attractions easily with our proximity to the National Mall, just 25 miles away.

Exceptional Services
Enjoy the convenience of meeting facilities, a tour desk, and luggage storage during your stay. Our dedicated staff ensures a comfortable and memorable experience for all guests. Book now for a delightful stay at Homewood Suites by Hilton Dulles-North/Loudoun.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 260 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 6.75
Food and Beverage: 9.25
Overall Experience: 8.25
N
NuyoCaliRican family_with_children us
4
Hope the ant issue was an isolated situation, will revisit when in town & see if it was resolved.
Pros:

Great location and pricing.

Cons:

The room had a serious ant problem

2026-08-17 via Nuitee
M
Miguel family_with_children us
10
2026-08-09 via Nuitee
L
Luis family_with_children us
1
2026-07-08 via Nuitee
D
Dennis solo_traveller us
10
Pros:

Good night sleep

2026-06-13 via Nuitee
D
Deshae family_with_children us
10
2026-05-12 via Nuitee
V
Vicki family_with_children us
10
2026-05-02 via Nuitee
G
gcorella Business Washington DC, District of Columbia
2
WORST CUSTOMER SERVICE EVER!!
Pros:

Unbelievable. I called the hotel as I wanted to speak to someone about booking a room. No one would talk to me. Then I asked to speak to the manager. I was told to send her an email. That's the WORST CUSTOMER SERVICE I have ever seen...you can't take a moment to speak with me?? I'd give NEGATIVE STARS if I could. Don't bother with these people!

2026-02-23 via Tripadvisor
P
paulcO1528GD Solo travel
10
comfortable experience
Pros:

I stayed at this hotel for three nights and honestly didn’t expect such a comfortable experience for the price. The room was spotless, with crisp linens, good lighting, and a surprisingly quiet atmosphere at night. The staff were attentive without being intrusive, always ready to help with directions or small requests. The lobby had a relaxed, welcoming vibe that made it easy to unwind after a long day. Considering how affordable the rate was, the overall quality of service and comfort felt like a real bargain

2026-02-22 via Tripadvisor
S
Sowmya couple us
4
Disappointed for the money we paid
Pros:

Location

Cons:

We didn’t get the a decent room . Asked for a room change and they denied it saying booking has come from booking.com and through their website . The view of the room was pathetic

2026-01-25 via Nuitee
E
Elena Margarita couple co
5
Cons:

Me cobraron 1200$ mas que NO salia en la reserva, ahora solo me devolveran 800$ aprox, no entiendo porque…
Me congelaron de mi tarjeta el monto de la estadía + 2800$ aprox para seguridad por algun daño.. en total tuve retenido 5000$ aprox.. nada de eso sale en la información del hotel

Espero me devuelvan ese dinero que no salia en la reserva

2026-01-20 via Nuitee
O
Omari family_with_children us
5
Cons:

The door locks are not working properly, room service not responsive

2026-01-01 via Nuitee
A
Alaeddine solo_traveller tn
7
2025-12-29 via Nuitee
L
Lewis couple us
5
2025-12-27 via Nuitee
M
Maxine extended_group us
7
Overall disappointing
Pros:

We like Homewood Suites and stay when we find one in the area we are traveling to

Cons:

Dirty silverware in the holder. Really disgusting.
Had to wash before use.
Found a dead mouse under steps, my husband
Reported and it took 2 hours to remove.
Had to ask for linens and pillows for sofabed.
Not our usual experience

2025-12-23 via Nuitee
V
Valentina couple us
10
2025-12-04 via Nuitee
C
CAGM6 Family Ashburn, Loudoun County, Virginia
2
DO NOT STAY HERE!
Pros:

I'm seeing my story is not a unique one and looking at older reviews, these aren't new issues. No one ever at the front desk, key card never works, because key cards never work, people prop open the back/side entrances to the building, and if you do get to speak with someone at the front desk they are just like, "yeah, its not just you". Of course the manager says that the locks are going to be changed "in the next couple of days", but I've been here three weeks and nothing has changed at all. The sent someone from engineering up to look at my lock, and he said it was an issue with how they are programming it at the front desk.

I also ran into an issue with no shampoo in my shower and couldn't reach anyone at the front desk and there isn't a "guest services/housekeeping" button on the phone. Really, how hard is it to reroute the calls over to the Embassy front desk? And having to walk over to the Embassy (which looks MUCH nicer) feels like a slap in the face that those of us at the Homewood are 2nd class citizens.

2025-11-13 via Tripadvisor
R
Ranjith solo_traveller us
8
2025-11-13 via Nuitee
J
Jimmy family_with_children us
3
Pros:

It was clean and an overall nice hotel.

Cons:

I paid over a month in advance. When we arrived, instead of having a room with 2 queen beds, it was one king. Mind you, I was there with my daughter. I went down to the front desk and they said they switched it because of other people staying longer. They attempted to move me to a completely different hotel 20 minutes away. Instead they put us in another room and was quick to tell me that the room is usually $100 more a night. The reason, there's a pull out couch which served zero purpose.
Then... the following night there was no parking spots and told me that I can park in a different area but need to move it before 8am. Terrible management. A woman was having an issue with her room as well because they screwed up her confirmed room as well. Will never stay there again.

2025-11-10 via Nuitee
J
Jennifer couple us
8
Pros:

The room was very spacious and welcoming as I came inside. Quiet and relaxing as opposed to others where people are loud and walking or running up and down hallways all night.

Cons:

Nothing to say, it was all great.

2025-10-27 via Nuitee
S
Steve
10
Pros:

The breakfast was great both mornings. We even saw some white tail deer at the end of the parking lot. The staff was very polite and accommodating.

2025-10-07 via Nuitee