Hilton Garden Inn Richmond South/Southpark

Hotels
•
Hilton Garden Inn
8.4 (385 reviews)
800 Southpark Boulevard , Colonial Heights , us
+1 804-520-0600

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Exceptional staff
Great location
Cons:
Cleanliness issues
High costs for parking and room

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, including hairs on the floor and a clogged shower.
Service
9.7
Numerous reviews highlight exceptional staff and service, particularly the attentiveness and friendliness of the restaurant staff.
Location
9.74
The hotel is well-located near shopping and dining, which many guests appreciated.
Room Quality
8.19
Some guests experienced issues with room amenities, such as broken appliances, but overall cleanliness was appreciated.
Amenities
7.22
The absence of a swimming pool was disappointing, especially for guests with children.
Value for Money
7.18
Many guests felt that parking fees and high room costs did not justify the experience.
Food and Beverage
8.23
Although some meals were found lacking, breakfast received praise for its quality.
Overall Experience
8.7
Guests expressed mixed feelings, balancing positive service and location with issues surrounding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:07

Property Description

Convenient Location
Located next to the Southpark Mall and in close proximity to Fort Lee and Virginia State University, Hilton Garden Inn Richmond South/Southpark offers easy access to popular attractions and universities.

Modern Amenities
Featuring an indoor pool, hot tub, fitness center, 24-hour business center, and in-room microwaves, refrigerators, and coffeemakers, this hotel ensures guests have everything they need for a comfortable stay.

Dining Options
Guests can savor delicious meals at the All American Grill for breakfast and dinner, unwind with a drink at the lobby bar, or grab a quick snack at the Pavilion Pantry convenience store.

Book your stay at Hilton Garden Inn Richmond South/Southpark for a convenient and enjoyable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 385 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 8.19
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
T
TOSHA • solo_traveller • us
10
2026-08-12 • via Nuitee
D
Daniel • solo_traveller • us
7
Pros:

Clean, friendly staff and comfortable

Cons:

Breakfast was a separate price

2026-08-10 • via Nuitee
J
Jose • couple • us
10
I definitely want to come back
Pros:

The room was spacious and comfortable

Cons:

Clean room

2026-08-02 • via Nuitee
D
Dean • solo_traveller • us
10
2026-07-19 • via Nuitee
T
Theresa • couple • us
9
Front reception staff was excellent, especially Jamia. Restaurant Katreena was kind and gave great customer service.
Pros:

Nice sized rooms. Clean.

Cons:

Rooms do not have enough light. I didn’t like the fact that housekeeping doesn’t come in every day. I thought it was ridiculous to have to pay for parking.

2026-07-14 • via Nuitee
C
Cordarrell • couple • us
9
2026-07-13 • via Nuitee
H
Haley • couple • us
9
I would rate this a 9 overall
Pros:

the Hilton was excellent

Cons:

parking was not included! and the breakfast was very expensive!

2026-07-13 • via Nuitee
M
Marina • couple • us
5
We would stay again if no cheaper options will be available.
Pros:

Clean, good location, stuff is very polite.

Cons:

Price is on the higher side. Breakfast was not included into room price and was not a buffet (which is most convenient and fast to use)

2026-06-23 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-06-04 • via Nuitee
B
Blackwell • solo_traveller • us
10
Pros:

Peace and quiet.

Cons:

N/A

2026-05-25 • via Nuitee
C
Cheryl • extended_group • us
1
Pros:

Didn’t stay

Cons:

No response

2026-05-20 • via Nuitee
L
Laurelle • solo_traveller • us
10
2026-05-08 • via Nuitee
M
Mildella • family_with_children • us
10
2026-05-03 • via Nuitee
S
Shavon • couple • us
10
2026-04-21 • via Nuitee
G
Garcia • extended_group • us
10
2026-04-18 • via Nuitee
L
Lasheena • extended_group • us
10
Pros:

Staff was great very accommodating, and super friendly. A check in call during my stay to.make sure everything was going good. Everything about this stay was GREAT.

Cons:

N/A

2026-03-23 • via Nuitee
T
trenita • couple • us
10
2026-03-19 • via Nuitee
D
Dynyka • family_with_children • us
5
2026-03-09 • via Nuitee
S
Shelby • family_with_children • us
10
2026-03-08 • via Nuitee
W
WOODS • couple • us
10
The stay was wonderful.
Pros:

Everything was great. Looking forward for another stay. .Staff was wonderful

Cons:

Nothing.

2026-03-06 • via Nuitee