Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Hotels
•
Embassy Suites Hotels
8.2 (709 reviews)
7600 John Q. Hammons Drive , Frisco , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Friendly staff
Cons:
Cleanliness issues
Service responsiveness
Comfort of beds

Categories

Cleanliness
6.91
Several complaints about cleanliness, including stains and poor room maintenance.
Service
8.88
Generally good service mentioned, although there were some complaints about responsiveness.
Location
9.42
Positive sentiment regarding the location being close to shopping and events.
Room Quality
7.87
Some comfort issues mentioned, but overall adequate for a short stay.
Amenities
7.4
Amenities met basic needs, with some mentioned needing updates.
Value for Money
7.86
Some negative feedback regarding the pricing and perceived value.
Food and Beverage
9.41
Breakfast received multiple praises for quality and service.
Overall Experience
7.88
Mixed feelings due to issues experienced, but positives were also noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:40

Property Description

Spacious 2-Room Suites and Full-Service Spa
Experience luxury and comfort in our all-suite hotel connected to the Frisco Conference Center. Enjoy the extra space with our spacious 2-room suites and indulge in relaxation at our full-service spa.

Convenient Location and Nearby Attractions
Explore popular area attractions such as Stonebriar Mall Centre and corporate headquarters like EDS, Frito Lay, and Countrywide Mortgage, all just moments away from the Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center.

Complimentary Amenities and Services
Start your day right with a free daily cooked-to-order breakfast, unwind at the free evening reception, and stay active at our state-of-the-art fitness center. Plus, enjoy the convenience of in-room microwaves, refrigerators, and coffeemakers during your stay.

Book your stay now at the Dallas-Frisco Embassy Suites for a delightful and memorable experience!

Important information:

Please note that all public facilities are closed until further notice and breakfast is currently offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 709 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 9.41
Overall Experience: 7.88
L
Luis • family_with_children • us
5
Nice hotel, would stay again
Pros:

Location was great able to get around the city with no issues

Cons:

Unfortunately we had plumbing issues and were moved to a room that had a horrible view compared with to the previous room

2026-07-18 • via Nuitee
ÖNDER GÖKSU • solo_traveller • tr
10
2026-07-18 • via Nuitee
G
Graciela • solo_traveller • us
8
Perfect
Pros:

Cleanliness and service

2026-07-17 • via Nuitee
A
Abid • family_with_children • pk
9
Pros:

Location
Size of rooms
Breakfast

Cons:

Greeting basket or water was not there

2026-07-17 • via Nuitee
B
Brigham • family_with_children • us
10
2026-07-15 • via Nuitee
B
Byron • couple • us
8
2026-07-14 • via Nuitee
M
Makebah • couple • us
7
2026-07-13 • via Nuitee
D
Donald • family_with_children • us
10
2026-07-09 • via Nuitee
Z
Zavian • couple • us
5
2026-07-07 • via Nuitee
S
Stacy • couple • us
9
Wonderful, will definitely book again!
Pros:

Great location, close to mall and many restaurant options.

Cons:

Na

2026-07-07 • via Nuitee
V
Vicki • couple • us
9
Great Stay
Pros:

Beautiful room, great breakfast, loved the omelet and great location to watch the fireworks

2026-07-06 • via Nuitee
K
Krystal • family_with_children • us
10
Phenomenal! Location to the ball field was great, hotel was clean and efficient. Would love to stay again!
Pros:

It was as close to the ball field as we could get!! We were in town for a Chili Peppers baseball game with my son and husband.

Cons:

It was phenomenal! I would love for the food places to be open a little longer or have alternative options. We were hungry after the game and it was a bit late. There weren’t many options.

2026-07-04 • via Nuitee
L
Luis • couple • br
9
2026-07-04 • via Nuitee
M
maria • couple • us
9
2026-07-03 • via Nuitee
S
STEPHEN • couple • us
10
Stay here! You won’t be disappointed.
Pros:

I always try to stay at Embassy Suites when I travel. The rooms are always top notch and the amenities are excellent. Rooms are always spotless and the beds and pillows are the best.

Cons:

Can’t think of a thing!

2026-07-03 • via Nuitee
D
Debbie • solo_traveller • us
10
2026-07-02 • via Nuitee
J
Juan jose • family_with_children • mx
10
2026-06-28 • via Nuitee
J
Jessica • couple • us
10
2026-06-24 • via Nuitee
W
Williams • solo_traveller • us
10
Good time
Pros:

Great breakfast, Great balcony

Cons:

Parking fee

2026-06-24 • via Nuitee
T
Timothy • solo_traveller • nl
8
2026-06-23 • via Nuitee