Grand Hotel Excelsior Amalfi

Hotels
Independent
8.6 (145 reviews)
Via Papa Leone X, Locality Pogerola, Amalfi, SA, 84011 , Amalfi , IT

Facilities

Free breakfast
Free beach shuttle
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Amazing staff
Breathtaking views
Cons:
Cleanliness issues
Inconsistent room temperature control

Categories

Cleanliness
7.44
There were mentions of disrepair and some cleanliness issues, affecting overall perception.
Service
9.41
Staff received high praise for their efforts and professionalism throughout the reviews.
Location
8.45
Convenient shuttle service mentioned, though it’s slightly far from the center.
Room Quality
8.7
Rooms and views were described as stunning, contributing positively to this category.
Amenities
8.93
Amenities like the private beach and shuttle services were particularly appreciated.
Value for Money
8.39
Reflects standard quality for the price given services and amenities offered.
Food and Beverage
8.94
Restaurant food and drinks received positive feedback, especially the lemon cake.
Overall Experience
8.51
Overall experience was generally positive with high satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:29

Property Description

Recreational Amenities:
Relax on the private beach or enjoy the outdoor pool.

Dining and Entertainment:
Choose from 2 restaurants, room service, and multiple bars.

Event Spaces and Services:
Business center, conference rooms, and concierge services available.

To book your stay at Grand Hotel Excelsior Amalfi and experience luxury at its best, visit our website or contact us directly.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April 18 to October 12.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.6
Based on 145 reviews
Cleanliness: 7.44
Service: 9.41
Location: 8.45
Room Quality: 8.7
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.51
K
Karen partner
10
Pros:

The views are incredible!!!

2025-10-10 via Nuitee
P
Peter partner
8
Pros:

Good view

2025-10-06 via Nuitee
V
Vincent partner
10
Pros:

Very scenic on top of the hill. They provide transportation to the city center. If you’re looking for a more quiet and higher view of Amalfi I suggest this property.

2025-10-05 via Nuitee
C
Caroline
10
Pros:

Amazing staff

2025-09-27 via Nuitee
A
Amanda partner
6
Pros:

The transportation and shuttle option is awesome for this hotel however it is not the cleanest. They also control the AC although you have the thermostat in the room the temperature won’t drop to what you put it to. When you leave the room you have to take the card out and the electricity shuts off ( AC shuts off ) so you come back to a pretty hot room.

2025-09-24 via Nuitee
K
Kenneth family
4
Pros:

The hotel was in disrepair. Broken door handles, bad air conditioning. Staff did their best with what they have to work with. They are the best part of the hotel.

2025-09-22 via Nuitee
J
Jonathan
10
Pros:

Fantastic hire with wonderful service. The views from every window are dreamlike!

2025-09-21 via Nuitee
K
Kadie
2
Pros:

I checked

2025-09-16 via Nuitee
M
Maria Paloma partner
10
Pros:

It was great but if you want to be close to the center, not the best.

2025-09-16 via Nuitee
J
Jake partner
10
Pros:

GHE blew our expectations away, this hotel is breathtaking as soon as you step foot through the front doors. You can see it right from amalfi port & center. It is right up in the mountains making the views gorgina and far enough away that it’s quiet and relaxing away from the hustle & bustle of amalfi center. Has a free shuttle from morning til 10:45pm that is a lifesaver. Also has access to a free private beach that is 10x better than any free public one, beach also has an on-site bar and food menu that’s charged to your room making it even more convenient. The pool is something like i’ve never seen before with views of the amalfi coast/ocean. Hotel restaurant food & drinks are so good that you will not be missing out if you dine In as opposed to visiting an amalfi center restaurant. Their lemon cake is to die for!! Will be coming back!!!

2025-09-15 via Nuitee
R
Randall partner
10
Pros:

Amalfi town is beautiful, historic but a bit chaotic and crowded. The Grand Excelsior is a peaceful respite well above the town built into the cliffs. The hotel has the best views in all of the Amalfi Coast. The architecture and decor are very charming and almost a time capsule for 1950's Mediterranean elegance. We loved the friendly staff and the restaurant and bar were very good and all we needed. The highlight for us was the private elevator built into the cliffs taking you down to the private beach. Amazing.

2025-09-10 via Nuitee
W
William family
10
Pros:

This is a beautiful hotel. The views from the room and the hotel, in general, are stunning. Everyone from the front desk people, to the wait staff, the housekeepers, and the shuttle drivers were all extremely, nice, helpful, and professional. The hotel pool, and the views from the pool, are also amazing.

2025-09-10 via Nuitee
K
Kenneth partner
10
Pros:

Beautiful hotel, best and excellent staff and incredible facilities, restaurant, lobby, rooms and impeccable, tastefully decorated , beautiful , incredible views from the all hotel and all room have a beautiful views, the pool so beautiful , the food is so incredible and good and transportation to beach. Highly recommended.

2025-09-06 via Nuitee
A
Alyssa family_with_children
10
Pros:

Lovely stay! The private beach and free shuttle to the City are the selling points of this place. Enjoyed our stay.

2025-08-26 via Nuitee
D
DC family
10
Pros:

Beautiful hotel with sweeping views. Convenient shuttle to bring guests to beach/town. Beach club amenities were appreciated. Team was welcoming and helpful. Thank you for a great stay!

2025-08-19 via Nuitee
A
Andrea family
10
Pros:

I loved the view.

2025-08-08 via Nuitee
A
Ashley
2
Pros:

They don't care about there customers safety this hotel allow there driver to touch woman when they say stop touching them and this is not the driver first time they are aware of his behavior.

2025-08-04 via Nuitee
K
Kimberly family
10
Pros:

When we first got to the property, after the hotel arranged for a Mercedes Van to pick us up from the train station. The back doors are wide open in the lobby. You feel like you’re about to walk out into the clouds. This hotel is a boutique hotel that is spacious and clean. The breakfast was lovely and overlooking the Amalfi coast was dream like. The staff was kind and attentive. They have their own private beach with free shuttles to the beach and town center. We loved our experience so much we plan on returning! One of the highlights of our trip! Use the public ferry’s to get to Positano (a must see) and other neighboring towns for only 10 euros per person- a cab ride is 140 euros to Positano from the hotel. The rooms were clean/spacious but the beds and bedding could be softer. Still we would highly recommend!

2025-08-04 via Nuitee
D
Dennis
10
Pros:

Perfect hotel

2025-08-01 via Nuitee
J
Jennifer partner
10
Pros:

We recently stayed for the 8 days during our honeymoon and this was a perfect stay! We loved the hotel and the shuttle was great for getting to and from the city centre and private beach club. The drivers were so great and fun! Breakfast was fresh and delicious everyday and the view every morning was beautiful! The beach club was a really nice perk and it was great to be able to visit, service was awesome and they make a great Aperol Spritz! The room was clean and again, the view was just beautiful and we loved our stay. We didn’t want to leave! Rebecca the front desk attendant for most of our stay had great recommendations for dinner in the Amalfi centre and was so helpful during our first night with a great dinner recommendation and helped set up a ride for us as we had such a long travel day. Overall an absolutely beautiful hotel and stay, further up from the city centre but worth it for the view!

2025-07-29 via Nuitee