SANA Malhoa Hotel

Hotels
SANA Hotels
8.7 (3343 reviews)
Av. José Malhoa, 8 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3343 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
M
Mahomed solo_traveller mz
9
Boa estadia
Pros:

Alojamento moderno.

Cons:

No check out não vieram ajudar com as bagagens, tive que carregar tudo sozinho.

2026-06-27 via Nuitee
J
Jorge family_with_children br
10
Maravilhosa
Pros:

Conforto e localização.

Cons:

Colocar opções para pessoas com restrição alimentar no café da manhã (glúten/lactose).

2026-06-27 via Nuitee
V
Victoriana couple pt
10
Pros:

Foi uma experiência agradável gostei muito os funcionários muito bem educados e prestativos eu e o meu Marido amamos muito lá estar😍

2026-06-26 via Nuitee
M
Maria Helena family_with_children ca
8
Bel établissement, attitude à la limite impolie des employés à la réception.
Pros:

Excellent petit déjeuner, chambre très confortable et très propre. Accès rapide à la station de métro Praça de Espanha qui permet de rejoindre rapidement les parties plus touristiques de la ville.

Cons:

J’avais lu plusieurs commentaires très positifs au sujet du personnel mais malheureusement mon expérience a été très différente: le personnel a été peu cordial à la réception et dans certains cas au restaurant et ce, plusieurs fois pendant notre séjour.

2026-06-26 via Nuitee
M
Mika extended_group fr
10
2026-06-25 via Nuitee
F
Fornero couple es
10
2026-06-24 via Nuitee
D
Daniela extended_group es
9
2026-06-24 via Nuitee
S
suzana couple br
8
2026-06-23 via Nuitee
P
Pedro solo_traveller br
10
Pros:

Qualidade da cama, café da manha

2026-06-23 via Nuitee
C
Cátia couple pt
8
2026-06-23 via Nuitee
J
Joao extended_group pt
10
2026-06-23 via Nuitee
M
Mário couple pt
10
2026-06-23 via Nuitee
J
Jean family_with_children pt
9
Para voltar em breve!
Pros:

Muito bom pequeno almoço, quartos agradáveis, parking no hotel

Cons:

O serviço ao jantar no restaurante, simpatico mais inexperiente (muitos estagiários)...

2026-06-23 via Nuitee
S
Sara solo_traveller pt
5
2026-06-23 via Nuitee
B
Bart solo_traveller nl
8
2026-06-21 via Nuitee
C
Claudia Angelica Rodrigues family_with_children br
10
Excelente
2026-06-21 via Nuitee
M
Mark solo_traveller gb
8
2026-06-20 via Nuitee
D
Daniel Filipe solo_traveller pt
7
2026-06-18 via Nuitee
C
Catarina couple pt
10
2026-06-17 via Nuitee
P
Pietro solo_traveller it
9
2026-06-16 via Nuitee