SANA Malhoa Hotel

Hotels
•
SANA Hotels
8.7 (3034 reviews)
Av. José Malhoa, 8 , Lisbon , pt

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3034 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
C
Cruz • solo_traveller • pt
9
2026-04-11 • via Nuitee
M
Moucho • solo_traveller • pt
9
2026-04-10 • via Nuitee
I
Ivo • couple • ao
10
2026-04-10 • via Nuitee
C
Camryn • couple • za
10
2026-04-09 • via Nuitee
M
Maria da Conceição • extended_group • pt
7
2026-04-09 • via Nuitee
P
Pattni • family_with_children • ke
8
Pros:

The staff are incredibly friendly with kids which I really appreciated. Most of them interacted with my child and were quite genuine about it. Breakfast was good too

Cons:

It would be nice to replace drinking water in the rooms daily. It's such a small gesture but takes it a long way

2026-04-09 • via Nuitee
A
Adrian • solo_traveller • pl
9
2026-04-08 • via Nuitee
M
Marco • couple • it
8
2026-04-08 • via Nuitee
E
ERICK • family_with_children • br
9
2026-04-08 • via Nuitee
C
Cristiano • couple • pt
10
Estadia elegante, confortável e com serviço de elevada qualidade.
Pros:

A decoração e o serviço e o menu do restaurante muito bom. O staff muito bom

Cons:

Nada de negativo a assinalar

2026-04-08 • via Nuitee
D
Dominik • family_with_children • pl
9
Very good stay. Clean. Little disturb by planes.
Pros:

Very clean and comfortable. Rooms cleaned everyday.

Cons:

Conditioner as weekend as shampoo not filled for 4 days. Breakfast good but boring - every day same. Mind that every morning you will hear planet taking off and landing.

2026-04-08 • via Nuitee
B
Barbara • family_with_children • pt
9
Hotel impecável
Pros:

Hotel muito bom, staff impecável, pequeno-almoço incrível para hotel de cidade. Espaços muito agradáveis. Suite para dormir com uma criança muito espaçosa.

Cons:

Quarto um pouco quente/abafado, necessário estar sempre o AC ligado.

2026-04-08 • via Nuitee
A
Ana • couple • pt
10
Pros:

Everything

2026-04-07 • via Nuitee
M
MONICA • family_with_children • es
9
HOTEL MUY CORRECTO PARA IR EN FAMILIA
Pros:

El hotel estuvo muy bien en general. El buffet del desayuno muy correcto, estuvimos 4 días y podría haber sido más variado, cada día había lo mismo, pero nosotros hemos intentado desayunar diferente.
El personal de recepción muy bien, pero los camareros, alguno en especial un poquito serios, la verdad es que los portugueses en general no son muy simpáticos.

Cons:

La habitación el primer día muy bien, pero el resto de días, todo muy superficial, me refiero a la limpieza. Un día se dejaron de colocar las toallas limpias y el papel de WC. Estamos en un hotel de 4*
En general correcto!!!

2026-04-07 • via Nuitee
U
UJ • family_with_children • nl
9
2026-04-07 • via Nuitee
D
David • extended_group • pt
8
2026-04-07 • via Nuitee
E
Elio • solo_traveller • mz
10
Top
Pros:

Tudo excelente nota 1000

2026-04-06 • via Nuitee
D
DENYS • couple • ua
10
2026-04-06 • via Nuitee
S
Semra • family_with_children • es
7
A comfortable stay, with noise of airplanes
Pros:

The hotel was very comfortable with its facilities . The staff was very helpful

Cons:

The noise of airplanes , the windows are not insulated

2026-04-06 • via Nuitee
S
Sigurgeir Arnarson • couple • is
10
An exceptional service
Pros:

Breakfast was very good and lots to chose from, the room was nice and a good bed. The Spa was very good.

2026-04-05 • via Nuitee