SANA Malhoa Hotel

Hotels
•
SANA Hotels
8.7 (3280 reviews)
Av. José Malhoa, 8 , Lisbon , pt

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3280 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
J
Jose Frederico • solo_traveller • pt
8
2026-06-06 • via Nuitee
N
Nathalie • solo_traveller • be
9
Personnel absolument adorable
Pros:

Le personnel est adorable, très professionnel et gentil. Je suis venue pour participer à un congrès et cet hôtel correspond tout à fait à un séjour professionnel (wifi gratuit, équipements, ...).

2026-06-06 • via Nuitee
L
Lee Waisler • family_with_children • br
8
Pros:

Espaço dos quartos

Cons:

Cheiro

2026-06-05 • via Nuitee
M
Maria Helena • solo_traveller • ca
7
2026-06-05 • via Nuitee
B
Bela • extended_group • be
10
2026-06-04 • via Nuitee
C
Charlie • solo_traveller • gb
5
2026-06-04 • via Nuitee
N
Nuno • couple • pt
10
2026-06-04 • via Nuitee
R
Ricardo • couple • pt
8
2026-06-04 • via Nuitee
C
Cristina • solo_traveller • pt
10
2026-06-03 • via Nuitee
S
Simao • solo_traveller • pt
4
2026-06-02 • via Nuitee
F
Faramarz • family_with_children • us
10
2026-06-02 • via Nuitee
M
Manuel • couple • pt
8
Razoável
Pros:

Pequeno almoço a melhorar. è muito básico para o nível do hotel.

Cons:

o pequeno almoço

2026-06-02 • via Nuitee
J
Jóhannes Ægir • couple • is
9
2026-06-01 • via Nuitee
A
Alfredo • couple • pt
8
2026-06-01 • via Nuitee
I
Isabel Brito • couple • pt
9
Muito bom hotel em zona calma e tranquila
Pros:

Receção muito bonita, só falta mesmo modernizar um pouco mais os quartos e ficarão com um hotel digno de 5 *!
Staff simpático, muito bom pequeno-almoço.
Perto de metro e serviços.

Cons:

Não tenho nada a apontar de mal

2026-06-01 • via Nuitee
S
Sinead • extended_group • ie
9
2026-06-01 • via Nuitee
J
Jessica • solo_traveller • fr
6
Pros:

La deco et le personnel

Cons:

La salle de bain pas nettoyee dans les recoins (entre levier et la douche) il ya des cheveux et ce nest pas nettoyé du tout!!!
Pas de papier toilette et de bouteilles d'eau supplementaires le jour 2.
Il etait impossible douvrir la fenetre dans la chambre! Ca c'est tres mauvais!
Merci

2026-06-01 • via Nuitee
M
Manuel • couple • pt
8
Fiquei desapontado com a falta de eficácia na recuperação da bagagem roubada, apesar de haver câmaras de vigilância inst
Cons:

1.Segurança na recepção, sofrível . Ainda não recuperei bagagem roubada na recepção.
2.Pedi aumento de pressão no duche, sem resposta.

2026-05-31 • via Nuitee
J
Jackie • extended_group • ca
8
2026-05-31 • via Nuitee
F
Fatih • family_with_children • nl
10
2026-05-31 • via Nuitee