SANA Malhoa Hotel

Hotels
SANA Hotels
8.7 (3034 reviews)
Av. José Malhoa, 8 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3034 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
K
Kevin solo_traveller au
9
2026-02-14 via Nuitee
N
Nuno couple pt
10
2026-02-13 via Nuitee
T
Tamires solo_traveller pt
10
2026-02-10 via Nuitee
A
Antoine couple pt
10
Perfect to rest, work, explore and relax
Pros:

The staff, the bar and the gym spa

2026-02-10 via Nuitee
E
Ennajjary couple be
7
2026-02-10 via Nuitee
C
Carine family_with_children fr
9
2026-02-09 via Nuitee
T
Tamara solo_traveller ch
7
2026-02-09 via Nuitee
K
Kanellou couple gr
10
Great experience
Pros:

Excellent space, breakfast and bar

Cons:

Could be replacing single use toiletries when cleaning. We had one bottle of water and one set of cotton pads for our whole stay

2026-02-09 via Nuitee
H
Hita extended_group ke
9
2026-01-30 via Nuitee
R
romera cuadrado extended_group es
10
2026-01-30 via Nuitee
J
Jacinto couple pt
10
2026-01-28 via Nuitee
M
Michael S Winfield solo_traveller gb
10
Pros:

All the staff were amazing and helpful. There was a time where I needed to return to the hotel at 4.40am and the overnight staff were very excellent. Great breakfast to keep my fueled for the day. Very close to a couple of Metro stops and Sete Rios station, as well as easy to get to/from Lisbon Airport via public transport.

2026-01-27 via Nuitee
O
Oulaï solo_traveller fr
10
2026-01-27 via Nuitee
N
Nasser family_with_children br
10
Pros:

OTIMO CAFE DA MANHA , O HOTEL FICA A 10 MIN DO DE CARRO DO ROSSIO E 5 DO EL CORTE INGLES, TEM UMA OTIMA ACADEMIA

2026-01-26 via Nuitee
C
Camacho couple pt
10
Otima
Pros:

Tudo top

2026-01-26 via Nuitee
A
André family_with_children pt
8
Pros:

O pequeno almoço excedeu as nossas expectativas, não só pela variedade de produtos bem como pelo jardim de inverno que confere um certo charme ao local.

Cons:

Não gostei do facto de não aceitarem crianças no SPA (Jacuzzi). Pretendia relaxar com a minha esposa e o meu filho de 1 ano, no entanto foi-nos negada a entrada.

2026-01-26 via Nuitee
N
NUNO solo_traveller pt
7
2026-01-25 via Nuitee
A
António solo_traveller na
8
Pros:

Foi agradável a estadia, unico senão foi a ausência de o pessoal de hotel responsável de levar a bagagem para os respectivos quartos e carregar as malas na altura de chekin out.

2026-01-25 via Nuitee
E
Emmanuel solo_traveller fr
9
Tout est reuni pour un sejour confortable.
Pros:

La qualité de service du personnel en general, et en particulier la bonne humeur de Arisa au restaurant lors des petits dejeuners.
Et aussi la decoration elegante du bar et du restaurant.
La presence d’equipements tels que le jaccuzzi et la salle de sport. La literie est excellente, la chambre est grande. Et les petits dejeuners et plats sont excellents.

Cons:

Rien

2026-01-22 via Nuitee
J
JOSE ANGEL solo_traveller es
8
Pros:

DESAYUNO
SPA

2026-01-21 via Nuitee