Crowne Plaza London - Gatwick Airport by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.2 (1851 reviews)
Langley Drive, Langley Green , Crawley , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great service
Lovely hotel
Cons:
Small standard rooms
Location can be far for some

Categories

Cleanliness
7.91
General sentiment indicates a clean hotel, but some reviews mention minor issues.
Service
8.88
Numerous mentions of excellent service from various staff members, particularly Ms. Himani.
Location
7.92
Generally mentioned as a good location, but one review pointed out it was far for some guests.
Room Quality
7.87
Standard rooms are mentioned as small, but club rooms received praises.
Amenities
8.4
Club lounge and breakfast amenities were well-received by guests.
Value for Money
8.36
Guests felt they received good value for the quality of service and amenities.
Food and Beverage
7.91
Positive remarks about the dining experience, though some minor issues were noted.
Overall Experience
8.38
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:51

Property Description

Convenient Location near Gatwick Airport
This modern hotel is a short 5-minute drive from London Gatwick Airport, making it an ideal choice for travelers. With easy access to Crawley and Three Bridges rail stations, guests can reach central London effortlessly.

Ideal for Business and Leisure
Situated next to Manor Royal Business District, the hotel is perfect for business travelers visiting multi-national companies in the area. Additionally, its proximity to Crawley Leisure Park and Crawley Town Centre makes it a great choice for leisure guests looking to explore the surroundings.

Amenities for Comfort and Relaxation
Guests can enjoy a fully equipped gym that is complimentary for residential guests, perfect for staying active during their stay. The hotel's Cube Restaurant offers modern English cuisine, while Bar 92 provides a variety of menu options for a relaxing dining experience.

Book now to experience convenience, comfort, and top-notch amenities at Crowne Plaza London-Gatwick!

Important information:

Parking costs GBP 12.00 per night and there is no need to book in advance. Please note that you must register your car on arrival at the hotel or risk a fine.

Our reception team can book a taxi for you and this will cost GBP 18.00 from hotel to airport.

All rooms are non-smoking.

The Cube Restaurant offers daily serviced hot buffet Breakfast to Take Away from 06:30am to 10:00am. Room service menu (Hot and cold meals) are available from 12:00 noon until 10:00 pm. In addition, cold sandwiches and soup will be available 24hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.2
Based on 1851 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
D
Dominic • solo_traveller • gb
10
2026-06-27 • via Nuitee
M
Melissa • solo_traveller • gb
8
Convenient location, well-equipped room, hearty breakfast with plenty of options.
Pros:

I got upgraded to a Club Room, and it was very nice and spacious. The breakfast buffet had a good selection.

Cons:

N/A

2026-06-26 • via Nuitee
S
Simon • couple • gb
9
2026-06-25 • via Nuitee
J
Jennifer • couple • ca
9
.
Pros:

.

Cons:

Noisy

2026-06-24 • via Nuitee
R
Rappold • couple • at
9
2026-06-23 • via Nuitee
L
Lynne • couple • gb
9
2026-06-18 • via Nuitee
C
Constance • solo_traveller • us
8
Awesome staff, breakfast and bar
Pros:

Staff were the absolute best!!
Shuttles to hotel/airport
Breakfast and snack box to go

Cons:

Pillows were awful, bedding awful
No hairdryer in room

2026-06-18 • via Nuitee
J
Jasvinder • couple • gb
10
Nice place to stay
Pros:

Hotel was clean and very welcoming

2026-06-18 • via Nuitee
O
Oliveira • couple • pt
9
Pros:

Restaurante

Cons:

Minha pia estava entupida

2026-06-15 • via Nuitee
A
Alejandro • solo_traveller • es
7
2026-06-15 • via Nuitee
O
Oluwatoyin • couple • gb
9
Nice and quiet Environment. Staff in contact with are very courteous.
Pros:

Full of choices.

Cons:

Nothing I can think of.

2026-06-15 • via Nuitee
A
Adi • solo_traveller • gb
10
2026-06-15 • via Nuitee
J
John • couple • ca
8
Convenient
Pros:

Close to Gatwick . Shuttle was expensive taxi would have been better

Cons:

Restaurant was expensive

2026-06-09 • via Nuitee
M
Margaret • extended_group • us
9
2026-06-09 • via Nuitee
M
michelle • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-06-08 • via Nuitee
T
Tom • couple • gb
8
We would definitely book again
Pros:

Friendly staff

Cons:

N/A

2026-06-07 • via Nuitee
C
Ciprian • solo_traveller • gb
10
2026-06-07 • via Nuitee
L
Lucielsa • solo_traveller • us
8
Pros:

The restaurant staff was very nice and professional

Cons:

The hot water was not working

2026-06-07 • via Nuitee
S
Sandra • couple • gb
8
Would definitely stay again
Pros:

Friendly staff, clean hotel, lots of parking, spacious room, nice hygiene products in the room (soap, shampoo, body wash ect), close to Gatwick, lovely fluffy towels.

Cons:

The food wasn’t great.

2026-06-05 • via Nuitee
M
martin • family_with_children • gb
6
Pros:

It is what it is

Cons:

It's ok

2026-06-05 • via Nuitee