Crowne Plaza London - Gatwick Airport by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.2 (1885 reviews)
Langley Drive, Langley Green , Crawley , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great service
Lovely hotel
Cons:
Small standard rooms
Location can be far for some

Categories

Cleanliness
7.91
General sentiment indicates a clean hotel, but some reviews mention minor issues.
Service
8.88
Numerous mentions of excellent service from various staff members, particularly Ms. Himani.
Location
7.92
Generally mentioned as a good location, but one review pointed out it was far for some guests.
Room Quality
7.87
Standard rooms are mentioned as small, but club rooms received praises.
Amenities
8.4
Club lounge and breakfast amenities were well-received by guests.
Value for Money
8.36
Guests felt they received good value for the quality of service and amenities.
Food and Beverage
7.91
Positive remarks about the dining experience, though some minor issues were noted.
Overall Experience
8.38
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:51

Property Description

Convenient Location near Gatwick Airport
This modern hotel is a short 5-minute drive from London Gatwick Airport, making it an ideal choice for travelers. With easy access to Crawley and Three Bridges rail stations, guests can reach central London effortlessly.

Ideal for Business and Leisure
Situated next to Manor Royal Business District, the hotel is perfect for business travelers visiting multi-national companies in the area. Additionally, its proximity to Crawley Leisure Park and Crawley Town Centre makes it a great choice for leisure guests looking to explore the surroundings.

Amenities for Comfort and Relaxation
Guests can enjoy a fully equipped gym that is complimentary for residential guests, perfect for staying active during their stay. The hotel's Cube Restaurant offers modern English cuisine, while Bar 92 provides a variety of menu options for a relaxing dining experience.

Book now to experience convenience, comfort, and top-notch amenities at Crowne Plaza London-Gatwick!

Important information:

Parking costs GBP 12.00 per night and there is no need to book in advance. Please note that you must register your car on arrival at the hotel or risk a fine.

Our reception team can book a taxi for you and this will cost GBP 18.00 from hotel to airport.

All rooms are non-smoking.

The Cube Restaurant offers daily serviced hot buffet Breakfast to Take Away from 06:30am to 10:00am. Room service menu (Hot and cold meals) are available from 12:00 noon until 10:00 pm. In addition, cold sandwiches and soup will be available 24hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.2
Based on 1885 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
A
Andrew • solo_traveller • gb
10
2026-07-24 • via Nuitee
D
David • couple • gb
8
2026-07-23 • via Nuitee
S
Simon • solo_traveller • au
9
Pros:

Location, breakfast & wonderful staff

Cons:

Bed was ok but bit hard.

2026-07-21 • via Nuitee
A
Anabela • family_with_children • ie
8
2026-07-21 • via Nuitee
S
Soopramanien • couple • gb
7
Cons:

The air conditioning unit made a lot of rattling didn’t sleep well

2026-07-19 • via Nuitee
P
Palmer • solo_traveller • gb
7
Pros:

Breakfast was good with variety of choice.

Cons:

Weak shower and small room

2026-07-19 • via Nuitee
N
nadia • couple • fr
5
Je n’y retournerai pas
Pros:

Resto de l’Hôtel pratique - proche du bus

Cons:

Chambre archi vétuste tout est vieillot - vieille baignoire sans pommeau - Vieux robinet double - navette payante pour rejoindre l’aéroport (plus cher que le bus en face de l’hôtel)

2026-07-18 • via Nuitee
S
Sarah • family_with_children • us
10
Pros:

Very clean and comfortable. Very nice front desk, helpful, everyone was great

2026-07-18 • via Nuitee
M
Michael • couple • gb
10
Pros:

Love this hotel

Cons:

Food and drink expensive

2026-07-17 • via Nuitee
L
Lee • couple • gb
10
2026-07-16 • via Nuitee
L
LYNN • couple • us
10
Pros:

Hotel was clean and well situated for public transportation. Room was clean and comfortable, breakfast was extensive and of good quality.

2026-07-15 • via Nuitee
J
JoAnne • family_with_children • us
10
The stay exceeded our expectations.
Pros:

The staff was very friendly and accommodating, and the hotel was beautiful. I was pleasantly surprised by the room. It was clean, modern and roomy. A very good experience overall.

Cons:

We liked everything.

2026-07-13 • via Nuitee
K
Kelly • extended_group • gb
10
Great
Pros:

Very clean

Cons:

My room at floor 5 was tiny compared to my friends on floor 3 and we paid the same. Also the bed was solid

2026-07-13 • via Nuitee
A
Ayesha • solo_traveller • pk
10
Pros:

Everything was perfect

Cons:

No breakfast included in 100 pounds

2026-07-12 • via Nuitee
J
Jo • couple • au
6
2026-07-12 • via Nuitee
R
ross • solo_traveller • au
10
2026-07-11 • via Nuitee
G
Gunn Anita Breili • couple • no
10
2026-07-11 • via Nuitee
2
200vikis • Business
10
Good and attentive servers
Pros:

My server Pvivana ( hopefully I spelled it correctly) was very nice to show me the gluten free options were

2026-07-10 • via Tripadvisor
A
Abdulwahid • couple • iq
10
2026-07-10 • via Nuitee
9
991zariz • Business
8
Good service
Pros:

Very nice staff, good service, I want to note the very kind staff Puvana!

2026-07-09 • via Tripadvisor