Crowne Plaza London - Gatwick Airport by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.2 (1819 reviews)
Langley Drive, Langley Green , Crawley , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great service
Lovely hotel
Cons:
Small standard rooms
Location can be far for some

Categories

Cleanliness
7.91
General sentiment indicates a clean hotel, but some reviews mention minor issues.
Service
8.88
Numerous mentions of excellent service from various staff members, particularly Ms. Himani.
Location
7.92
Generally mentioned as a good location, but one review pointed out it was far for some guests.
Room Quality
7.87
Standard rooms are mentioned as small, but club rooms received praises.
Amenities
8.4
Club lounge and breakfast amenities were well-received by guests.
Value for Money
8.36
Guests felt they received good value for the quality of service and amenities.
Food and Beverage
7.91
Positive remarks about the dining experience, though some minor issues were noted.
Overall Experience
8.38
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:51

Property Description

Convenient Location near Gatwick Airport
This modern hotel is a short 5-minute drive from London Gatwick Airport, making it an ideal choice for travelers. With easy access to Crawley and Three Bridges rail stations, guests can reach central London effortlessly.

Ideal for Business and Leisure
Situated next to Manor Royal Business District, the hotel is perfect for business travelers visiting multi-national companies in the area. Additionally, its proximity to Crawley Leisure Park and Crawley Town Centre makes it a great choice for leisure guests looking to explore the surroundings.

Amenities for Comfort and Relaxation
Guests can enjoy a fully equipped gym that is complimentary for residential guests, perfect for staying active during their stay. The hotel's Cube Restaurant offers modern English cuisine, while Bar 92 provides a variety of menu options for a relaxing dining experience.

Book now to experience convenience, comfort, and top-notch amenities at Crowne Plaza London-Gatwick!

Important information:

Parking costs GBP 12.00 per night and there is no need to book in advance. Please note that you must register your car on arrival at the hotel or risk a fine.

Our reception team can book a taxi for you and this will cost GBP 18.00 from hotel to airport.

All rooms are non-smoking.

The Cube Restaurant offers daily serviced hot buffet Breakfast to Take Away from 06:30am to 10:00am. Room service menu (Hot and cold meals) are available from 12:00 noon until 10:00 pm. In addition, cold sandwiches and soup will be available 24hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.2
Based on 1819 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
M
martin family_with_children gb
6
Pros:

It is what it is

Cons:

It's ok

2026-06-05 via Nuitee
H
Harald couple no
7
2026-06-05 via Nuitee
S
Sandra couple gb
8
Would definitely stay again
Pros:

Friendly staff, clean hotel, lots of parking, spacious room, nice hygiene products in the room (soap, shampoo, body wash ect), close to Gatwick, lovely fluffy towels.

Cons:

The food wasn’t great.

2026-06-05 via Nuitee
L
lauren solo_traveller gb
9
Pros:

Staff were amazing, very accommodating. Upgraded the first night which was nice.
Bar staff and resturant staff were great.

Cons:

N/A

2026-06-04 via Nuitee
T
Tersoo couple ng
10
2026-06-04 via Nuitee
B
bo solo_traveller gb
8
Pros:

Staff were helpful and nice, room was clean and location was great for access to the airport south terminal

Cons:

Bathroom was dated and the tub was cracked. Instead of being replaced, it had been glued.

2026-06-04 via Nuitee
A
Alesaundra family_with_children gb
10
2026-06-04 via Nuitee
I
Ian family_with_children nz
7
Pros:

Close to the airport and good calie for money for a quick stop over with the family between flights. staff were helpful and room was comfortable

Cons:

NA

2026-06-03 via Nuitee
M
Mercy family_with_children gb
8
Great
Pros:

Breakfast location and staffs

Cons:

No menstruation pad in the bathroom

2026-06-01 via Nuitee
T
Theophilus solo_traveller ng
9
2026-06-01 via Nuitee
B
Barry solo_traveller gb
10
ALL NICE AND 110%
Pros:

ALL GOOD PERFECT

Cons:

ALL GOOD

2026-06-01 via Nuitee
K
Kirstie couple gb
9
2026-06-01 via Nuitee
I
Ibnul solo_traveller gb
8
2026-05-31 via Nuitee
L
Lila solo_traveller gb
10
Amazing staff
Pros:

Good size rooms with comfortable bed. Staff extremely helpful and friendly. Clean and inviting.

2026-05-31 via Nuitee
V
viktor solo_traveller gb
10
2026-05-30 via Nuitee
H
heatherbL7454NA Couples
10
Resteraunt / bar
Pros:

A special mention to Aadi, Ihsan, Kriti, Christina, Manju and Reign who served in the bar/ resteraunt tonight 29 May 2026. They were excellent in every way. Please pass on my congratulations to these lovely folk who helped make our trip 10/10

2026-05-29 via Tripadvisor
K
kemikk2026 Business
10
My stays in Crowne plaza
Pros:

Thank you for your service and attitude towards residents, and special thanks to Puvana

2026-05-28 via Tripadvisor
V
vepaa2026 Business
10
Comfortable Stay Between Flights
Pros:

A wonderful experience overall. Puvana provided exceptional customer service and made me feel very welcome. Thank you for your care and professionalism.

2026-05-28 via Tripadvisor
F
FarAway41951727635 Business
10
The breakfast is delicious, stuff is very friendly, especially Miss Sheyda, miss Purana and chef 🧑‍🍳 thank you all ve
Pros:

Location is good , calm and peaceful 😌

2026-05-28 via Tripadvisor
D
Daniel couple ch
7
hôtel pratique pour une nuit avant de prendre l'avion
Pros:

L'hôtel est situé proche de l'aéroport et bénéficie d'une navette pour le transport à l'aéroport. Personnel disponible et aimable. Le restaurant de l'hôtel est agréable et permet un repas rapide sur place (les plats de cuisine indienne sont très bons). Très bon rapport qualité prix

Cons:

La grandeur de la chambre est restreinte et surtout pour deux personne le lit de 1,40 mètre est trop étroit.

2026-05-28 via Nuitee