Crowne Plaza London - Gatwick Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (1779 reviews)
Langley Drive, Langley Green , Crawley , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great service
Lovely hotel
Cons:
Small standard rooms
Location can be far for some

Categories

Cleanliness
7.91
General sentiment indicates a clean hotel, but some reviews mention minor issues.
Service
8.88
Numerous mentions of excellent service from various staff members, particularly Ms. Himani.
Location
7.92
Generally mentioned as a good location, but one review pointed out it was far for some guests.
Room Quality
7.87
Standard rooms are mentioned as small, but club rooms received praises.
Amenities
8.4
Club lounge and breakfast amenities were well-received by guests.
Value for Money
8.36
Guests felt they received good value for the quality of service and amenities.
Food and Beverage
7.91
Positive remarks about the dining experience, though some minor issues were noted.
Overall Experience
8.38
Overall positive experiences shared by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:51

Property Description

Convenient Location near Gatwick Airport
This modern hotel is a short 5-minute drive from London Gatwick Airport, making it an ideal choice for travelers. With easy access to Crawley and Three Bridges rail stations, guests can reach central London effortlessly.

Ideal for Business and Leisure
Situated next to Manor Royal Business District, the hotel is perfect for business travelers visiting multi-national companies in the area. Additionally, its proximity to Crawley Leisure Park and Crawley Town Centre makes it a great choice for leisure guests looking to explore the surroundings.

Amenities for Comfort and Relaxation
Guests can enjoy a fully equipped gym that is complimentary for residential guests, perfect for staying active during their stay. The hotel's Cube Restaurant offers modern English cuisine, while Bar 92 provides a variety of menu options for a relaxing dining experience.

Book now to experience convenience, comfort, and top-notch amenities at Crowne Plaza London-Gatwick!

Important information:

Parking costs GBP 12.00 per night and there is no need to book in advance. Please note that you must register your car on arrival at the hotel or risk a fine.

Our reception team can book a taxi for you and this will cost GBP 18.00 from hotel to airport.

All rooms are non-smoking.

The Cube Restaurant offers daily serviced hot buffet Breakfast to Take Away from 06:30am to 10:00am. Room service menu (Hot and cold meals) are available from 12:00 noon until 10:00 pm. In addition, cold sandwiches and soup will be available 24hrs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.2
Based on 1779 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
K
Karin Long • solo_traveller • gb
10
Pros:

The staff were incredible and so friendly

Cons:

N/A

2026-05-15 • via Nuitee
J
John • couple • gb
9
Good night’s sleep and handy shuttle bus before an early morning flight
Pros:

Room was very comfortable, spacious and clean. All staff welcoming and helpful.

2026-05-13 • via Nuitee
C
Carol • solo_traveller • us
8
My room was dandy and the bed quite comfortable
Pros:

It was attractive but a ways off the beaten path.

Cons:

I would have like more restaurants around it.

2026-05-11 • via Nuitee
I
ISMINI • couple • gr
8
2026-05-08 • via Nuitee
A
Angela • solo_traveller • gb
10
Pros:

Everything about the hotel was excelllent.

Cons:

N/A

2026-05-05 • via Nuitee
M
Marie • solo_traveller • dk
7
Pros:

Værelset var stort og rent.

Cons:

Der manglede kroge i badeværelset til håndklæderne og glasset i brusekabinen dækkede kun halvdelen, så vandet flød ud på gulvet og ud i gangen.

2026-05-03 • via Nuitee
R
Rachel • family_with_children • gb
8
Refurbished room was stunning
Pros:

Lovely room, very spacious and clean

Cons:

Only 1 can of water in the room for 2 people, would have rather had nothing. No deals for breakfast included

2026-05-03 • via Nuitee
S
Shirinov • couple • az
7
1 day stay . Not far from airport
Pros:

Good

Cons:

İt was ok

2026-04-30 • via Nuitee
M
mark • couple • gb
10
It was a really good location, we fly from Gatwick a lot stayed at lots of different hotels, this hotels will be top of
Pros:

Location was good

Cons:

Starting to look a bit shabby, needs to be redecorated

2026-04-28 • via Nuitee
L
Linda • solo_traveller • ie
8
2026-04-21 • via Nuitee
C
Charlotte • solo_traveller • gb
9
2026-04-19 • via Nuitee
T
Trevor • couple • gb
10
2026-04-12 • via Nuitee
G
Gerald James Ian • extended_group • mu
8
Overall, we enjoyed it.
Cons:

The bathroom was not up to the expected standard. The door had dome defects and we had a weak water supply.

2026-04-11 • via Nuitee
Z
Zsolt • couple • ro
9
Very good excellent breakfast, good value for money
Pros:

Location, food,

Cons:

The ataff is very rigid on your requests

2026-04-11 • via Nuitee
H
Huw • solo_traveller • gb
10
Pros:

Excellent room. Staff were great

2026-04-10 • via Nuitee
G
Gavin • solo_traveller • hk
8
I will be coming back.
Pros:

I liked the rooms I had especially the upgrade to the junior suite. I also like the comfortable atmosphere throughout the hotel.

Cons:

I would have like a hard copy guide to all that was going on in the hotel. Including room service food, times of the shuttle bus to the airport, details of the lounge and its access and what to expect.

2026-04-10 • via Nuitee
M
Mugesi • couple • gb
8
2026-04-09 • via Nuitee
N
Nichola • family_with_children • gb
9
2026-04-08 • via Nuitee
P
peter • couple • gb
8
2026-04-03 • via Nuitee
I
Ian • solo_traveller • pt
6
2026-04-03 • via Nuitee