GrandStay Residential Suites Hotel - Eau Claire

Hotels
9 (868 reviews)
5310 Prill Road , Eau Claire , us
+1 715-834-1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Issues with cleanliness
Service inconsistencies
Poor amenities

Categories

Cleanliness
8
Some reviews mentioned cleanliness concerns such as an odor and dirty pool area.
Service
10
Friendly staff were noted, though some mentioned that front desk staff were inattentive.
Location
10
Consistently praised for its great location.
Room Quality
9
Rooms are spacious but issues with odor and maintenance were mentioned.
Amenities
8
Several amenities were not functioning properly, such as the hot tub.
Value for Money
9
Good value referenced due to room size and price.
Food and Beverage
8
Breakfast received mixed reviews with some quality concerns.
Overall Experience
10
General satisfaction was expressed despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 19:14

Property Description

Convenient Location
Located in Eau Claire, just a short distance from the University of Wisconsin-Eau Claire and Colfax Railroad Museum, GrandStay Residential Suites Hotel offers a central and accessible spot for travelers.

Comfortable Accommodation
Enjoy the convenience of selected rooms equipped with a kitchen including a fridge, dishwasher, and microwave, providing a homely touch during your stay.

Great Amenities
Relax and unwind in the indoor pool, or socialize in the shared lounge area. Benefit from free WiFi throughout the property, free private parking, a business center, and a 24-hour front desk for all your needs.

Experience a blend of comfort and convenience at GrandStay Residential Suites Hotel - Eau Claire.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 868 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 9
Amenities: 8
Value for Money: 9
Food and Beverage: 8
Overall Experience: 10
D
Duane • couple • us
9
It was a good value. I will stay again.
Pros:

The suite was as good as I expected.
The included breakfast was good
And the location was either near everything or just down the highway to everything.

Cons:

N/A

2026-08-18 • via Nuitee
C
chesebro • solo_traveller • us
10
Pros:

Very friendly staff ! Room was amazing.

Cons:

There was nothing I didn't like.

2026-08-15 • via Nuitee
J
Jaclyn • couple • us
9
2026-08-11 • via Nuitee
D
Diane • extended_group • us
9
Even with my dislikes I would definitely come back again.
Pros:

I love the suites when meetng friends. The free breakfast and the ability to cook in the room instead of going out.

Cons:

The furnishings in the kitchen. It should have had at least a place setting for four. Very few utensils. The water in the bathroom felt slimy possibly from soft water? Had to be careful while showering, buttom of tub slippery.

2026-08-07 • via Nuitee
M
Michelle • family_with_children • us
10
2026-08-07 • via Nuitee
K
Kim • solo_traveller • us
6
Pros:

The location was great.

Cons:

It needs some remodeling. The staff wasn't very friendly. The continental breakfast was cold.

2026-07-23 • via Nuitee
N
Nessa • solo_traveller • us
9
2026-07-22 • via Nuitee
C
Christine • solo_traveller • us
8
Pros:

I did not eat breakfast

2026-07-20 • via Nuitee
O
Olivia • couple • us
10
2026-07-20 • via Nuitee
R
Richard • couple • us
1
For the high price it was the worse stay ever.
Pros:

Location being close to a lot of stuff is great.

Cons:

Hot tub did not work, AC in room did not work, almost no staff ever to get any kind of help. Super high price with no service and having to take kid to ER because of the outside heat and room having 0 air. Plus had to go buy fans to get some breeze moving.

2026-07-20 • via Nuitee
B
BENDORF • solo_traveller • us
9
Exceeded our expectations!!
Pros:

The room was awesome!! We really liked it!! Huge room and not expecting a full kitchen, sitting area and roomy bathroom. Will definitely stay there again

Cons:

First impression walking in was negative. Dirty welcome mat. Fortunately we didn't evaluate the hotel by that

2026-07-18 • via Nuitee
M
Matkaiti • couple • us
3
2026-07-17 • via Nuitee
S
Susan • couple • us
8
2026-07-10 • via Nuitee
N
Nathalie • couple • ca
10
Pros:

grandeur de chambre parfaite et la propreté

Cons:

rien

2026-07-08 • via Nuitee
H
Holly • family_with_children • us
7
Pros:

Easy access and in the middle of everything.

2026-07-07 • via Nuitee
W
William • solo_traveller • us
9
Very nice hotel
Pros:

Very clean and comfortable. Staff was quick to fix broken elevator.

2026-07-06 • via Nuitee
D
David • family_with_children • ca
6
Served the purpose. Barely.
Pros:

Good location. Close to what we needed.

Cons:

Very u comfortable beds. Similar to a pool table. Maybe a marble counter top.

2026-07-02 • via Nuitee
T
Teresa • couple • us
1
2026-07-02 • via Nuitee
J
Jason • solo_traveller • us
7
Cons:

No phone charging ports

2026-07-01 • via Nuitee
H
Helen • couple • us
9
We only had three bath towels in our room and an hour after we checked out I got phone call asking me to check my belong
Pros:

Two room suite very accommodating

Cons:

Trash left in the hallway from another patron all day and night

2026-06-29 • via Nuitee