City Oasis Inn Townsville, SureStay Collection by BW

Hotels
•
Independent
8.6 (118 reviews)
143 Wills Street, Townsville, Queensland, 4810 , Townsville , AU
61-7-4771 6048

listing image 1
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Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Long-term parking (surcharge)
Free WiFi
Garden
Luggage storage
Concierge service
Picnic area
Fitness facilities
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment

Categories

Cleanliness
8.83
Consistently praised for being clean and tidy.
Service
8.9
Staff were really helpful and friendly.
Location
8.74
Central location, easy access to city center.
Room Quality
8.49
Spacious rooms with comfortable beds.
Amenities
8.42
Nice pool area and additional gym access.
Value for Money
8.58
Good value for money based on overall stay experience.
Food and Beverage
8.23
Basic café options available.
Overall Experience
8.6
Overall a pleasant stay with positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:28

Property Description

Recreational Amenities: Indulge in our outdoor pool, spa tub, and fitness center for a rejuvenating experience.
Dining Experience: Savor delectable meals at Sidewalk Cafe & Bar while enjoying the bar/lounge or alfresco dining option.
Convenience and Comfort: With complimentary Wi-Fi, room service, and modern rooms with flat-screen TVs, our hotel ensures a relaxing stay.

Book now and experience a delightful stay at City Oasis Inn in the heart of Townsville.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 118 reviews
Cleanliness: 8.83
Service: 8.9
Location: 8.74
Room Quality: 8.49
Amenities: 8.42
Value for Money: 8.58
Food and Beverage: 8.23
Overall Experience: 8.6
I
Iain • partner
8
Pros:

staff were really helpful, providing good information on the town. Easy to park, room was good and spacious, clean.

2025-09-30 • via Nuitee
T
Timothy
10
Pros:

Clean room

2025-09-27 • via Nuitee
C
CHARLES
10
Pros:

All as expected and beyond. Liked the discrete swimming pool/spa.

2025-09-26 • via Nuitee
H
Helen
10
Pros:

The bed was comfy and it was quiet. There's no elevator, but it's only two flights to the top floor. As a car-free traveller, I liked the central location and got everywhere by walking and city bus.

2025-09-22 • via Nuitee
G
Geoffrey
10
Pros:

Friendly staff,easy check in & out.
Tranquil surroundings loved the pool area.
Room was spacious.

2025-09-21 • via Nuitee
C
Callum • friends
10
Pros:

Good location friendly staff and clean tidy facilities

2025-08-31 • via Nuitee
J
jodi
8
Pros:

What a great little gem. I stayed in a standard room with a QB & SB. It was fine for the night. Ground floor with parking at front door. Comfortable bed. Gorgeous garden and pool area. Also free entry to Strand Gym and Tobruk Baths. Also has pet friendly rooms. Cafe open for breakfast has the basics needed. Friendly staff. Enjoyed my stay after a long flight. Have already booked to stay again. Good value for money

2025-08-28 • via Nuitee
S
Stuart • partner
10
Pros:

Just what we expected for the price. Thank you.

2025-08-10 • via Nuitee
S
Sio
10
Pros:

Lovely staff

2025-08-09 • via Nuitee
D
Derek • partner
8
Pros:

Quite and in walking distance to city centre

2025-08-04 • via Nuitee
R
Ray
10
Pros:

Friendly staff, clean environment, great proximity to fun stuff in town.

2025-08-02 • via Nuitee
M
Marie-Claire
10
Pros:

Great stay. Clean and comfortable

2025-07-18 • via Nuitee
J
Jane • pet
10
Pros:

Pet friendly

2025-07-16 • via Nuitee
L
Lawrie
10
Pros:

It is so pleasing to see owners and staff who take pride in the appearance and maintenance of a property. This is spotlessly clean and you can see that maintenance is a high priority. Nothing was a problem and the location was ideal for my work. Value for money and such friendly service. Congratulations to everyone involved.

2025-07-04 • via Nuitee
K
Kelly • friends
4
Pros:

The staff were rather rude, told we couldnt have anyone but us in the room we paid for!
There's NO elevator. Took two of us 45 minutes to get everything up to our room on the 2nd floor. The door at the top kept closing, it's a one way door, so had to walk around and go through from the front.
The room onky had a tiny fridge & a kettle, no spoons, plates etc. A few small glasses in the fridge.
Someone quietly slipped the "house rules" under out door. No knock just found it when we went to go out. We didn't hear anyone! Weird vibes.

2025-06-30 • via Nuitee
K
Kylie-maree • family
6
Pros:

Reception friendly.
Fan wasnt working, moved to a downgraded room from one we paid for.

2025-06-08 • via Nuitee
Y
YAJUN
10
Pros:

very clean, staff & management very helpful with late check in, fully recommend

2025-05-26 • via Nuitee
L
Lorean
10
Pros:

The staff was exceptional in assisting me with my needs.

2025-04-26 • via Nuitee
V
Vanessa
10
Pros:

Lovely pool and backyard area. Neat, tidy and helpful staff.

2025-04-01 • via Nuitee
C
Catherine
8
Pros:

Thank you

2025-03-29 • via Nuitee