George Hotel, Burslem, Stoke-on-Trent

If you can look past the area that the 'George Hotel' is in then you have a beautiful old building with a very interesting history behind it. Yes the property could do with some investment and renovation, but the building inside was clean and the rooms were clean. The staff were all very friendly.
In its hayday this would have been a wonderful building

The hotel is in a serious state of disrepair. Wall paper is hanging off the walls and there was unsavoury characters in the lobby area. A terrible place to stay for the amount they charge. On a plus side the sheets were clean but the mattress felt like it was made 42 million years ago. The reception staff were very friendly and pointed us in the right direction for local pubs and restaurants. I could not fault the reception staff at all

Its falling apart and used as a half way house

No parking and no left 30 mints ago before check in time

The hotel was obviously really smart in its past but has clearly been neglected for a while and is in desperate need of care and attention
The owners have recently taken over and have a challenge to restore it to its former glory but it could be an amazing hotel again
The room itself was clean and tidy, light and airy and the bed linen smelled of fresh laundry detergent which was nice and a pleasant surprise as we weren’t sure what to expect once we got inside the hotel
A few negatives though.. getting into the hotel was a bit tricky as the doors were locked and there weren’t any signs to indicate how to get in (which was to press a doorbell on the doorframe which was difficult to notice)
It was difficult to have a shower as the water pressure in the shower head was very low
It would be nice to have bedside tables and a remote control for the tv, and possibly an upgrade on the mattress as it was a bit “worn out”

The bath taps fell of the bath the shower didn't come hot as the bath tap was constantly falling off there was no remote to switch TV on so had no TV to watch it was an unpleasant experience paid 46 pound would not have paiid that as it wasn't comfortable heating only came on a certain time wasn't worth 46 pound

Looks like a derelict building. Worse hotel I've ever visited

This building outside was dated,but it had high celings and decor from an age of beauty,if brought back to its days of splendor could be amazing. We had room 106 anormous room with a great big 8ft for poster bed we were totally happy with dated decor. And found the two ladies we saw on going and leaving kind helpful..

Cheap place to stay, and it shows. Building needs a complete revamp and the owners really need to up their game. Having said the staff were friendly and the bedding was clean.

You get what you pay for!

Not able to move booking which would have been ideal, but understand staff were as helpful as possible

The staff are lovely. The room is clean. The location is great. The hotel is quiet. If you just need a place to sleep for a night then this place ticks a box. However, the building is really tired and there are no facilities. It doesn’t get anymore basic than this.

Bad mattress

Gost Hotel

An awaful experience, with dust all around the room, we found it hard to sleep. We had booked for 2 nights but left after the first night, it was just too dirty to even think about spending anymore time there.

Hotel is very convenient for pubs and restaurants and parking is available. Some convenience stores close by and an ALDI within walking distance.

It is an old style hotel which needs to be redecorated. Quite a few things not right in my room but only there overnight so didn't ask for them to be fixed. Room cleaners should have checked.

Possibly used for temporary residence by council for those in need.

This hotel was the worst hotel I’ve ever seen. On arrival there were homeless people hanging around the reception I’ve nothing against homeless people but the hotel needs to make a decision whether they are a hotel or a homeless shelter you cannot be both. On arrival in the room the room has not been cleaned there was smelly leftover takeaway cartons in the wardrobe, build ups of dirt and mould around the room. The lights beside the bed had been smashed and the live wires were left hanging and exposed basically touching them could have been fatal.The hotel had no bar or restaurant facilities and outside the hotel was particularly seedy. We encountered 2 receptionists one when we checked in who was very helpful when we showed her the state of the room changed us immediately the second room was not much better with bulbs missing in the bathroom again leaving live wires exposed. The receptionists we encountered on departure was nothing short of rude and lazy we explained about the room and the wires she said it was nothing to do with her. This hotel should be shut down immediately until the safety measures have been resolved Expedia shoukd remove this hotel from there listings immediately

This is not a hotel and expedia need to think about hosting this on their website! We initially chose this hotel because of the cheap prices, but would not pay someone or accept any money to stay here for even one night.

Checking in, they need photo ID of everyone staying. The car park has to be bolted and locked along with the front door to the hotel.

Walking up to the room on threadbare carpets and very narrow staircases, you are greeted with a strong smell of cigarette smoke and other ordours, as well as clear signs of damp and peeling wallpaper in the entrance hall. Right outside one of the rooms another piece of wallpaper is hanging off the wall.

In the room, the bed is unclean and the surrounding room hadn't been cleaned for days. The window and doors didnt shut properly in the bathroom. The sink had a crack the bath/shower hadn't been cleaned in some time.

Walking to the other room, past a padlocked fire escape, that had crack and missing panes of glass and a flight of stairs that were "out of order".

The second room, at least looked like it had somewhat been cleaned, but largely outdated in decor.

After travelling for most of the day, we made the decision to leave as didn't want to spend another minute in the hotel, let alone the 2 nights that we had paid for.

After taking evidence, we went down to check out and ask for a refund. Staff told us that we were wrong as the rooms had been cleaned, no apology given or suggestion made to try and resolve the situation.

Never again!!

Too dusty and dirty.
No battery on remote
No toilet paper on toilet
Bathroom needs fixing

Just told to pick keys when we arrived not here are the keys to your rooms
Skink unclean and cracked
Unclean room and bed including bedding
Ended up being bitten while asleep

The staff work hard to please. Matthew on the front desk went above and beyond. The hotel is clean but rather tired and in need of redecorating. As a cheap place to stay for a night or two it is ideal