Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Comfortable Rooms
Good Breakfast
Cons:
Temperature Control Issues
Limited Parking
Reservation Required for Amenities

Categories

Cleanliness
9.46
Many reviews highlight the cleanliness of the hotel, with descriptions like 'Chambre propre, agréable' and 'Zimmer sauber'.
Service
9.93
The service is often praised, referred to as 'Personnel très sympathique' and 'accueil a été très agréable'.
Location
9.27
Location is mentioned as convenient; however, some reviews note being on the outskirts, making it slightly less favorable.
Room Quality
9.42
Rooms are frequently described as comfortable and well-decorated, with specific mentions of the bedding and amenities.
Amenities
8.95
Amenities are generally appreciated, but there are some concerns about limited access to certain facilities.
Value for Money
8.91
Value is indicated as average to good, with some reviews not raising concerns but also not overly praising.
Food and Beverage
9.46
The breakfast and food quality receive positive notes, with mentions of variety and quality, such as 'Petit déjeuner varié et abondant'.
Overall Experience
9.83
Overall experience is positive, with many guests expressing satisfaction and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:52

Property Description

Convenient Location and Accessibility
Mercure Avignon Gare TGV, just a 5-minute drive from Avignon's town centre and Train Station, offers easy access to Palais des Papes within 8 minutes. The hotel provides free WiFi and rooms with facilities for guests with reduced mobility.

Comfortable Accommodation
Guest rooms at Mercure Avignon Gare TGV are equipped with satellite TV and spacious bathrooms featuring large showers, ensuring a comfortable stay for guests.

Delightful Dining and Leisure Options
Start your day with a delicious breakfast buffet and unwind with a drink at the hotel's bar. Explore nearby attractions like Pont d'Avignon, located 4 km away, and take advantage of the free private parking on site.

Book your stay at Mercure Avignon Gare TGV for a memorable and convenient experience.

Important information:

A pre-authorization by credit card is mandatory at check-in, and is only carried out in the presence of the cardholder (with their PIN) to serve as a deposit and guarantee. No remote pre-authorization is accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 2, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 2499 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.27
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.83
L
Lavoine • solo_traveller • fr
10
Très bien je recommande
Pros:

Très bon établissement. Confortable propre bon service, restauration top excellent vin.

Cons:

Problème buse du spa

2026-04-18 • via Nuitee
D
dominique • solo_traveller • fr
9
Pros:

Situation tranquillité

Cons:

Manque de table de nuit
Éclairage manque de possibilités difficile de tamiser

2026-04-17 • via Nuitee
H
Hamid • couple • fr
8
2026-04-17 • via Nuitee
M
Maxence • solo_traveller • fr
10
2026-04-17 • via Nuitee
V
Vincent • couple • fr
8
2026-04-15 • via Nuitee
I
Isabelle • couple • fr
10
Très confortable
Pros:

Amabilité du personnel
Chambre spacieuse

Cons:

L’équipement de la salle de bain : manque de place à côté de la vasque (plan de travail) trop étroit pour poser ses affaires

2026-04-15 • via Nuitee
F
Fanny • couple • fr
8
Hôtel propre et restaurant super
Pros:

Le restaurant et le petit déjeuner

Cons:

L’accès à la piscine qui est payant

2026-04-12 • via Nuitee
I
Ingrid • couple • ch
9
2026-04-12 • via Nuitee
S
sandrine • couple • fr
10
2026-04-12 • via Nuitee
M
Matthieu • couple • fr
8
Pros:

J’ai beaucoup aimé mon séjour. Le personnel de l’hôtel était très agréable et professionnel. L’établissement est magnifique et le petit-déjeuner est incroyable.

2026-04-12 • via Nuitee
M
Mickael • couple • fr
10
2026-04-11 • via Nuitee
B
Beatrice • solo_traveller • de
9
Pros:

Unglaublich freundliches Personal sowohl an der Rezeption, im Restaurant als auch im Reinigungsbereich. Außergewöhnliche Qualität des Restaurants le Gustave. Tolle Terasse, auf der man Getränke/Essen genießen kann. Schöner Pool und toller Spa. Sehr saubere und gut ausgestattete Zimmer. Gute Lage und großer abgesperrter Parkplatz. Lediglich das Frühstücksbuffett war uns nicht vielseitig genug, was bei diesem Haus sehr schade ist und deutlich abfällt. Insgesamt großartiger Aufenthalt und absolute Weiterempfehlung.

2026-04-11 • via Nuitee
E
Emeline • couple • fr
9
Détente et calme dans un cadre ensoleillé
Pros:

Le cadre, la décoration, la terrasse, le personnel souriant et à l écoute. Le petit déjeuner varie et avec du pain sans gluten et le spa bien être.

Cons:

Une lampe cassée dans la chambre et des draps un peu sales

2026-04-10 • via Nuitee
V
Vitus • couple • ch
10
Pros:

Einrichtung
Frühstück

2026-04-09 • via Nuitee
F
Frank • solo_traveller • de
7
Eine gute Wahl bei später Ankunft mit dem TGV
Pros:

Für die eher nüchterne Gegend war das Hotel angenehm, keiner dieser üblichen gesichtslosen Kästen. Das Personal war freundlich und hilfreich. Mein Zimmer war ansprechend.

2026-04-09 • via Nuitee
R
Rainer • couple • de
8
Pros:

Sehr nettes und hilfsbereites Personal.
Gutes Frühstück. Essen im Restaurant bus 22 Uhr.

2026-04-08 • via Nuitee
J
Jean-Pierre • solo_traveller • fr
10
Très bon rapport qualité/prix
Pros:

Propreté, bar, proximité de la gare Avignon TGV

Cons:

RAS
Pour visiter la ville d’Avignon, il vaut mieux choisir un hôtel plus proche du centre-ville

2026-04-08 • via Nuitee
S
SANDRA • family_with_children • pt
2
Talvez o pior hotel que já estive hospedado
Cons:

Falta de limpeza
Falta de manutenção do espaço
Paredes sujas

Dos piores que já experimentei

2026-04-08 • via Nuitee
V
Vincent • couple • ch
10
2026-04-08 • via Nuitee
M
Mia • couple • jp
8
Pros:

設備が新しく、スタッフも親切で快適でした。

Cons:

イースター月曜日の朝食は宿泊客が多かったせいか、ビュッフェの入れ替えが滞りサービスも追いついていないようでした。

2026-04-08 • via Nuitee