avid hotels - Lancaster by IHG

Hotels
•
Avid
8.6 (1420 reviews)
2151 Lincoln Highway East , Lancaster , US
+1 717-299-8971

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty pool
Limited breakfast variety

Categories

Cleanliness
8.24
Clean and comfortable, but some issues noted with dirty pool and bathroom facilities.
Service
9.21
Staff were very friendly and helpful; high levels of service reported.
Location
9.25
Close to attractions; convenient location mentioned positively.
Room Quality
8.2
Rooms were clean and comfortable, but some complaints about small size and lack of amenities.
Amenities
8.23
Good amenities mentioned such as breakfast and coffee service, but lacked some conveniences in the room.
Value for Money
8.69
Generally good value, but some reviews indicated areas for improvement.
Food and Beverage
8.24
Good breakfast but limited variety; improvements needed in menu rotation.
Overall Experience
8.71
Overall good experience with a few drawbacks; high likelihood of return mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:04

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 4.2 miles east of Lancaster, Pennsylvania, and a mere 0.5 miles from the popular Tanger Outlet Mall.

Modern Amenities: Enjoy an indoor pool, complimentary continental breakfast, and rooms equipped with a refrigerator, cable TV, free Wi-Fi, and a work desk. Each room also includes a private bathroom with a hairdryer.

Exceptional Services: Benefit from a 24-hour front desk, vending machines, a sundeck, and free on-site parking.

Experience the best of Lancaster with Dutch Wonderland Amusement Park nearby and attractions like Lancaster Central Market and the North Museum Of Natural History & Science just a short drive away.

Book your stay at avid hotels - Lancaster now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 1420 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
F
Follmer • couple • us
7
It was ok! We had to leave for medical reasons and they refunded our second night
Pros:

Thought the room was really small

Cons:

Easy to get into

2026-10-17 • via Nuitee
L
Linda • couple • us
10
2026-10-16 • via Nuitee
K
Karen • couple • us
10
Highly recommend if visiting Lancaster
Pros:

Centrally located, friendly staff and very clean with a nice breakfast

Cons:

Nothing

2026-10-16 • via Nuitee
B
Brian • couple • us
8
We would stay again
Pros:

Room was nice. Clean and had everything we needed. My wife liked the selection of pillows.

Cons:

A night light in the bathroom. AC unit was a little noisy.

2026-10-15 • via Nuitee
J
John • couple • us
8
Great stay
Pros:

Would to like have microwave in the rooms

Cons:

Nothing

2026-10-15 • via Nuitee
S
Stephanie • solo_traveller • us
8
Vacation
Pros:

Easy to get in and out

Cons:

The bed was rough, it felt like you were lying on the springs.
The room has some rough places in the wallpaper from door hitting it and spills.

2026-10-15 • via Nuitee
M
Michael • solo_traveller • us
8
2026-10-11 • via Nuitee
H
Howard • solo_traveller • us
9
AVID REVIEW
Pros:

Very clean and well maintained

Cons:

Beds seemed very soft and unsupportive. My wife and I both awoke with back discomfort .

2026-10-10 • via Nuitee
N
Natalia • family_with_children • us
8
2026-10-07 • via Nuitee
M
Marilyn • extended_group • us
10
It was great!
Pros:

The staff, especially the attention and service given to our group by Ms. T and Charles.

2026-10-07 • via Nuitee
S
Sandra • solo_traveller • us
9
Pros:

Everything nothing

Cons:

Employee took the first front parking spot on the right side every day. We also could smell Weed strongly

2026-09-18 • via Nuitee
F
Fernanda • family_with_children • us
8
Confortável e bem localizado
Pros:

A localização era bem perto do teatro é isso foi muito bom, o quarto estava limpo , e tinha um bom café da manhã.

2026-09-18 • via Nuitee
P
Paul • solo_traveller • us
8
Very nice. Nothing disappointing.
Pros:

Breakfast was fine, nothing fancy but very satisfying.

Cons:

It wasn’t luxurious but very clean, up to date. Plenty of parking very close.

2026-09-15 • via Nuitee
J
Janet • couple • us
10
Sweet
Pros:

Mrs. T made the breakfast area shine! Great breakfast.

Cons:

NA

2026-09-15 • via Nuitee
J
Julian • solo_traveller • us
10
2026-09-12 • via Nuitee
F
Fernando • family_with_children • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-09-11 • via Nuitee
B
Bryn • couple • us
4
3 hours spent running around trying to get settled and everything went wrong.
Pros:

The bed was incredible. Met a fellow traveler during breakfast.

Cons:

It would be great if I could speak to management. I have many concerns with front desk staff and communication. I’ve been and IGH member for a little while now. I would like to think my opinion matters here.

2026-09-10 • via Nuitee
N
Niznick • couple • us
9
Pros:

The attendant at breakfast, Mistie, was very friendly and made the stay even better.

2026-09-09 • via Nuitee
R
Robyn • solo_traveller • us
8
Convenient location and friendly staff.
Pros:

Check in is easy and staff are helpful.

Cons:

The room could have been a little cleaner or updated with paint. Walls were not fresh looking.

2026-09-08 • via Nuitee
R
Roguimecia • solo_traveller • us
9
2026-09-08 • via Nuitee