Hotel Santa Cruz Plaza

Hotels
8.6 (2092 reviews)
Plaza De Armas 286 , Santa Cruz , cl

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location for exploring wineries
Attentive and friendly staff
Delicious breakfast options
Beautiful gardens and peaceful ambiance
Cons:
Issues with cleanliness and maintenance
Some noise from the surroundings
Lack of accessible bathrooms

Categories

Cleanliness
8.29
Some reviews mention issues like a stained carpet and worn linens.
Service
8.87
Most reviews praise the attentive staff and their efforts to resolve issues.
Location
9.1
Many reviews highlight the hotel's excellent location, especially for exploring wineries.
Room Quality
8.05
Some reviews mention noisy rooms and issues with bedding.
Amenities
8.58
Guests appreciated the swimming pool and the breakfast options.
Value for Money
8.45
Overall, the pricing is seen as fair for the experiences offered.
Food and Beverage
8.69
Breakfast and dining services received good reviews.
Overall Experience
8.76
Overall positive experiences highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:06

Property Description

Colonial Charm and Modern Comforts
Located right by Colchagua´s Main Square and museum, Santa Cruz Plaza offers beautiful colonial rooms with modern amenities. The bright and spacious accommodation includes a balcony and living area, along with air conditioning, cable TV, and minibar in each five-star room.

Luxurious Facilities
Guests can indulge in the casino, acclimatized pool, and free Wi-Fi provided by the hotel. Additionally, enjoy a steam bath, heated pool, or workout in the gym. The souvenir shop offers local arts and crafts for a unique shopping experience.

Culinary Delights
Experience award-winning dining at Los Varietales, featuring contemporary Chilean cuisine and an attractive wine list. Start your day with a varied buffet breakfast and take advantage of the free parking during your stay.

Book your stay at Santa Cruz Plaza now for a perfect blend of luxury and convenience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2092 reviews
Cleanliness: 8.29
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.76
R
Rosanna couple cl
10
Fin de semana de regaloneo
Pros:

Todos los años me alojo en el hotel, el servicio, la atención, el desayuno, y el restaurant es excelente.

2026-03-13 via Nuitee
F
Francisco couple cl
9
2026-03-13 via Nuitee
Y
YOON-MIN family_with_children cl
6
2026-03-12 via Nuitee
F
Francisco solo_traveller es
1
Cons:

Que tenia la confirmación y llego al hotel y no había reserva

2026-03-12 via Nuitee
G
GABRIELA family_with_children cl
10
Excelente
Pros:

La ubicación es inmejorable, las piezas muy limpias y bonitas. Además la atención muy buena.

Cons:

Que la piscina temperada tuviera un horario acotado para niños

2026-03-11 via Nuitee
A
alberto couple es
9
2026-03-10 via Nuitee
G
grace solo_traveller cl
10
2026-03-10 via Nuitee
C
CAROLINA solo_traveller cl
8
Pros:

Las dependencias

Cons:

El sistema de agua está muy antiguo

2026-03-10 via Nuitee
P
Paola family_with_children cl
10
2026-03-10 via Nuitee
D
Danitza family_with_children cl
10
Hermosa experiencia
Pros:

Atencion es grande mucho que recorrer una hermosa experiencia las tiendas

Cons:

Entrada y salida de vehiculo

2026-03-10 via Nuitee
C
Carolina couple cl
9
A pesar de ser súper caro volvemos todos los años por la atención de su personal
Pros:

Lo cerca de la vendimia

Cons:

La bulla en las habitaciones y que no se moderniza

2026-03-09 via Nuitee
J
Juan Antonio couple cl
10
2026-03-09 via Nuitee
D
Deborah solo_traveller ca
9
A nice getaway from Santiago
Pros:

Great location, very cute, amazing museum, good restaurant.

Cons:

Rooms overlooking the square might be extremely noisy

2026-03-09 via Nuitee
V
Victor couple cl
8
2026-03-09 via Nuitee
M
MACARENA family_with_children cl
9
Pros:

Muy buen desayuno!!

Cons:

Ojo con las alfombras de las habitaciones (necesitan un cambio)

2026-03-09 via Nuitee
P
Pascual couple cl
10
Pros:

El hotel completo es espectacular. Instalaciones de primer nivel, y personal atento y dedicado.

Cons:

El precio en fechas especiales, es demasiado alto en relación a hoteles de la misma categoría.

2026-03-08 via Nuitee
C
CARLOS family_with_children cl
8
En en centro de Santa Cruz
Pros:

La ubicación, en en centro de Santa Cruz.

Cons:

Muy lleno de gente. Muy dificil encontrar mesa disponible en desayuno y este se agotaba rápido.

2026-03-08 via Nuitee
M
MOLIVADI family_with_children cl
10
2026-03-07 via Nuitee
R
Rolando family_with_children cl
10
Escapadita de amor
Pros:

Expetacular la visita guiada por Oscar al museo.
El desayuno exquisito y de todo y más...
La amabilidad del personal muy buena.

Cons:

Creo que falta información acerca de los tours a las viñas,a mi nadie me lo informo.
Y el tamaño de las toallas de baño para mi gusto eran pequeñas.

2026-03-06 via Nuitee
R
Rosa family_with_children cl
10
Pros:

Es de mi total agrado. Con una gran cantidad de servicios integrados en un solo lugar, con un buen standard de calidad, personal amable. Grato para disfrutar en familia o descansar.

Cons:

Me gustó todo

2026-03-06 via Nuitee