Quality Inn & Suites Malvern

Hotels
•
Quality Inn
7.4 (229 reviews)
2320 Leopard Lane , Malvern , US
+1 501-467-3300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Convenient location (close to interstate/town/visits)
Friendly/polite staff (multiple positive mentions)
Good value for money / cheap hotel
Some guests reported clean rooms
Cons:
Inconsistent cleanliness (dirty elevator, dusty surfaces, moldy AC smell)
Repetitive/limited breakfast options
Room maintenance issues (toilet-paper holder placement, bathroom door blocking)
Occasional poor staff behavior reported

Categories

Cleanliness
6.5
Mixed reports: some guests said rooms were very clean, others reported dusty surfaces, a filthy elevator and moldy-smelling air conditioners causing asthma issues.
Service
8.5
Mostly positive: multiple mentions of great, exceptional and polite staff; one report of a front-desk staffer who behaved poorly.
Location
9
Consistently praised as very convenient—close to interstate, town and guests' destinations.
Room Quality
6.5
Older facility but generally acceptable; specifics include awkward toilet-paper holder placement and a problematic handicap bathroom door that can block entry.
Amenities
6.5
Basic amenities: breakfast available but repetitive; elevator cleanliness and AC condition were called out negatively.
Value for Money
8.5
Perceived as good value: described as a nice, cheap hotel with facilities appropriate for the price.
Food and Beverage
6
Breakfast received mixed feedback—several guests found it repetitive and just okay (limited juice options), while one called it delicious.
Overall Experience
7.7
Generally positive—many would stay again and found the stay enjoyable and convenient, though maintenance and cleanliness issues tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Classic Sophistication and Friendly Hospitality

Convenient Location: Situated just minutes away from Hot Springs National Park and popular attractions like Bathhouse Row, Lake Hamilton, and Lake Ouachita State Park.

Comfortable Accommodations: Enjoy a range of amenities including free high-speed Internet, complimentary breakfast with hot options, and spacious guest rooms equipped with all the essentials.

Relaxing Outdoor Pool and Business Services: Unwind by the large outdoor pool or take advantage of business services such as copy and fax facilities. Upgrade to a hot tub suite for added luxury.

Experience the perfect blend of comfort and convenience at Quality Inn & Suites. Book your stay now to make the most of your visit to Hot Springs!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 229 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6
Overall Experience: 7.7
P
Pablo • couple • us
10
2026-11-06 • via Nuitee
A
Anita • family_with_children • us
7
I would stay again and go next door to McDonald’s for breakfast.
Pros:

It was very clean and staff was great.

Cons:

It was the same breakfast everyday and it was just ok. Biscuits and gravy, waffle, or boiled egg and muffins. Only one kind of juice.

2026-10-27 • via Nuitee
P
Pablo • couple • us
10
2026-10-22 • via Nuitee
M
Monica • solo_traveller • us
6
2026-10-15 • via Nuitee
K
kyha • couple • us
8
2026-10-15 • via Nuitee
L
Lespke • couple • us
1
2026-10-14 • via Nuitee
R
Rajeeva • family_with_children • us
7
2026-10-11 • via Nuitee
A
Araceli • solo_traveller • us
7
2026-07-20 • via Nuitee
L
Laura • family_with_children • us
9
2026-07-12 • via Nuitee
M
Michael • couple • us
4
2026-07-11 • via Nuitee
T
Tanya • solo_traveller • us
3
2026-07-07 • via Nuitee
C
Cinque • solo_traveller • us
9
2026-07-07 • via Nuitee
T
Tamika • solo_traveller • us
10
Pros:

It's close to the location I was visiting.

2026-07-06 • via Nuitee
M
Melissa • couple • us
10
Pros:

The only issue that I had was the toilet paper roll holder was too close to the toilet and you had to move your butt just to get the toilet paper out.

2026-07-05 • via Nuitee
C
Connie L • couple • us
8
Pros:

Close to interstate! Breakfast was delicious, and staff was very nice!

Cons:

Not sure

2026-07-04 • via Nuitee
L
Lillian • solo_traveller • us
8
2026-07-02 • via Nuitee
A
Arunkumar • family_with_children • us
9
2026-06-29 • via Nuitee
L
Linda • solo_traveller • us
9
Pros:

Older facility but clean and the staff were exceptional.

2026-06-27 • via Nuitee
D
Deb • solo_traveller • us
10
Pros:

Was very Nice Polite worker at front desk.

2026-06-24 • via Nuitee
C
Charity • solo_traveller • us
5
2026-06-24 • via Nuitee