Quality Inn & Suites Malvern

Hotels
•
Quality Inn
7.5 (328 reviews)
2320 Leopard Lane , Malvern , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Fax/photocopying
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.64
Many reviews mention issues with cleanliness, including dirty bathrooms and poorly cleaned rooms.
Service
8.61
Overall positive sentiments about the staff being friendly and helpful.
Location
8.65
Convenient location, easy access to highways.
Room Quality
6.6
Mixed reviews regarding room condition, including issues with showers and overall maintenance.
Amenities
7.63
Amenities mentioned were average with some complaints about the pool being closed and limited breakfast choices.
Value for Money
7.59
Considered affordable, although some reviews indicate it may not be worth the price due to cleanliness issues.
Food and Beverage
6.64
Several mentions of stale breakfast and limited options.
Overall Experience
7.61
Mixed feelings overall, with several guests expressing they would return despite the issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:42

Property Description

Classic Sophistication and Friendly Hospitality

Convenient Location: Situated just minutes away from Hot Springs National Park and popular attractions like Bathhouse Row, Lake Hamilton, and Lake Ouachita State Park.

Comfortable Accommodations: Enjoy a range of amenities including free high-speed Internet, complimentary breakfast with hot options, and spacious guest rooms equipped with all the essentials.

Relaxing Outdoor Pool and Business Services: Unwind by the large outdoor pool or take advantage of business services such as copy and fax facilities. Upgrade to a hot tub suite for added luxury.

Experience the perfect blend of comfort and convenience at Quality Inn & Suites. Book your stay now to make the most of your visit to Hot Springs!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 328 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
A
Araceli • solo_traveller • us
7
2026-07-20 • via Nuitee
L
Laura • family_with_children • us
9
2026-07-12 • via Nuitee
M
Michael • couple • us
4
2026-07-11 • via Nuitee
T
Tanya • solo_traveller • us
3
2026-07-07 • via Nuitee
C
Cinque • solo_traveller • us
9
2026-07-07 • via Nuitee
T
Tamika • solo_traveller • us
10
Pros:

It's close to the location I was visiting.

2026-07-06 • via Nuitee
M
Melissa • couple • us
10
Pros:

The only issue that I had was the toilet paper roll holder was too close to the toilet and you had to move your butt just to get the toilet paper out.

2026-07-05 • via Nuitee
C
Connie L • couple • us
8
Pros:

Close to interstate! Breakfast was delicious, and staff was very nice!

Cons:

Not sure

2026-07-04 • via Nuitee
L
Lillian • solo_traveller • us
8
2026-07-02 • via Nuitee
A
Arunkumar • family_with_children • us
9
2026-06-29 • via Nuitee
L
Linda • solo_traveller • us
9
Pros:

Older facility but clean and the staff were exceptional.

2026-06-27 • via Nuitee
C
Charity • solo_traveller • us
5
2026-06-24 • via Nuitee
D
Deb • solo_traveller • us
10
Pros:

Was very Nice Polite worker at front desk.

2026-06-24 • via Nuitee
Q
Quijano • family_with_children • us
7
2026-06-17 • via Nuitee
J
Jennifer • family_with_children • us
5
Owners need to let go of a little money and clean that place up.
Pros:

Close to town.

Cons:

Trick to keep bathroom door in handicap room from opening while you’re out or it will block to entrance door and you will be unable to reenter room. Lady at counter threw a loud fit when she had get the door open claiming she TOLD US TO CLOSE BATHROOM DOOR WHEN WE GO OUT. Elevator was disgustingly nasty. Only the top layer of everything was dusted. Air conditioners smelled off moldy water. Asthma flared horribly.

2026-06-16 • via Nuitee
S
Shane • couple • au
10
2026-06-16 • via Nuitee
D
Dustin • family_with_children • us
9
We enjoyed our stay, the location was super convenient and the facilities were nice for a cheap room.
Pros:

Location was unmatched! Nice cheap hotel.

2026-06-08 • via Nuitee
G
Gemelos • solo_traveller • us
1
2026-06-04 • via Nuitee
A
Anerino • solo_traveller • us
10
2026-05-21 • via Nuitee
E
Endia • couple • us
10
2026-05-20 • via Nuitee