Quality Inn & Suites West El Paso I-10

Hotels
Quality Inn
6.9 (187 reviews)
6185 S Desert Blvd , El Paso , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Dirty rooms
Limited breakfast options
No hot water

Categories

Cleanliness
5.04
The room was very dirty and not cleaned properly, causing dissatisfaction.
Service
8.51
Friendly staff, accommodating services such as early check-in.
Location
8.05
Conveniently located right off the highway, a benefit for travelers.
Room Quality
6
Rooms showed signs of damage and issues such as lack of hot water.
Amenities
7.53
Some amenities like the pool and breakfast were acceptable but could be improved.
Value for Money
6.99
Offered moderate value considering the price; issues in cleanliness affected perception.
Food and Beverage
6.54
Breakfast options were limited, and some items were lacking.
Overall Experience
6.51
A mixed experience with several positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:28

Property Description

Spacious Rooms with Free Wi-Fi:
Indulge in the comfort of spacious rooms equipped with free Wi-Fi and cable TV, perfect for unwinding after a long day of exploring.

Outdoor Pool and Sun Deck:
Take a refreshing dip in the outdoor pool or soak up the sun on the relaxing sun deck, creating memorable moments during your stay.

Convenient Location and Amenities:
Located just minutes away from popular attractions like the Sunland Park Racetrack and Casino, Outlet Shoppes of El Paso, and El Paso Zoo, this hotel offers convenience and comfort. With a complimentary hot breakfast and a 24-hour front desk, your needs are always our priority.

Experience comfort, convenience, and relaxation at our Quality Inn & Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 187 reviews
Cleanliness: 5.04
Service: 8.51
Location: 8.05
Room Quality: 6
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 6.51
C
Carlos M solo_traveller mx
1
2026-07-02 via Nuitee
C
Carlos Martin solo_traveller mx
1
No lo recomiendo
Pros:

Localización

Cons:

Sin cortinas, no hay que no permitan la entrada de la luz mercurial en la noche
Agua fría
Sucio y viejos los baños

2026-07-02 via Nuitee
J
Jaymi family_with_children us
8
Great stay, facilities are clean. Lighting for parking lot is great.
Pros:

It was beautiful, clean, great location

Cons:

N/a

2026-06-29 via Nuitee
R
Renee family_with_children us
10
Good experience.
Pros:

The staff was very friendly.

Cons:

There was a couple of dirty diapers left in the room upon our arrival.

2026-06-29 via Nuitee
M
Mike couple us
8
2026-06-27 via Nuitee
H
Haley couple us
2
Go someplace else
Pros:

They had availability.

Cons:

They were supposed to refund the difference but didn't- that overcharged me. Rooms were super small and just awful.
They claimed they didn't have my booking reservation when I got there to check in.

2026-06-26 via Nuitee
R
RAUL solo_traveller us
3
I have stayed in similarly priced hotels with vastly higher standards , quality and amenities. Never again will I be sta
Pros:

The only thing I liked about this property was that it was near businesses I needed.

Cons:

Although the property was near the freeway, the frontage road was directly in front of the building and the rooms had no noise blocking properties. Vehicles were constantly heard. When I travel a great distance I carry many items. When I asked about a luggage cart I was told “ it’s in use “ one cart? Really? Also the building is 3 stories high. There is only one ice maker for all three floors! It is in El Paso, heat is a problem. One ice maker is ridiculous although I could see there was a location on each floor where there used to be more machines. The restroom wasn’t clean from grime and hairs either. It appeared to be a newer building from the exterior but the walls and floors in the restroom were terribly damaged. Each time I showered the tub floor was so loud I thought I was going to fall through the floor. Seriously overpriced for the conditions. Lastly the staff was as helpful as a group of teens doing chores. The so called “breakfast” was horrid. The little available was 100% carbs. Never again will I stay here.

2026-06-25 via Nuitee
E
Ermalinda family_with_children us
2
If you can stay somewhere else, you should!
Pros:

I like the two gentlemen that were there to assist me when I checked in. I had issues with my room and they quickly fixed the issue.

Cons:

My first room was not clean , the bathroom said it was sanitized and cleaned however there was hair on the floor in the bathroom and around the room as well. I was given the opportunity to choose another room which I did, and fell asleep as we were on the road for more than 12 hours. In the morning I woke and saw all the defects in the room, the water stains on the walls, the ceiling peeling off , the room wasn’t entirely cleaned as there were hand and fingerprints all over the door and fixtures.

2026-06-23 via Nuitee
S
susan solo_traveller us
5
Pros:

Front desk lady was very nice

Cons:

Hair dryer wouldn't work

2026-06-20 via Nuitee
M
Michael solo_traveller us
9
I had a great time and the hotel was close to my family.
2026-06-20 via Nuitee
B
Brenda family_with_children us
3
Pros:

The location.

Cons:

The terrible sewer like smell.

2026-06-16 via Nuitee
R
Raymundo T couple us
7
Location is accessible. Good service
Pros:

Not enough choices

Cons:

Food choices

2026-06-16 via Nuitee
O
ODILLE extended_group mx
7
2026-06-15 via Nuitee
P
Portillo solo_traveller mx
9
Mejora del desayuno.
Pros:

Todo el hotel está muy limpio y muy tranquilo.

Cons:

El desayuno está muy escueto. Antes era más completo. Le falta incluir el huevo y algún extra como salchichas o frijoles.

2026-06-12 via Nuitee
P
Paola solo_traveller us
6
Conveniente si solo vas de paso
Pros:

Que es cómodo si vas de paso porque tienes enfrente tiendas y supermercados y los trabajadores son amables.

Cons:

Que le hace falta una renovación urgente , nos tuvieron que cambiar de habitación porque la luz no funcionaba y en la otra habitación no funcionaba el refrigerador

2026-06-10 via Nuitee
M
Mortensen couple us
2
Unpleasant
Pros:

Nothing

Cons:

Still under construction

2026-06-07 via Nuitee
G
Gail family_with_children us
8
Good place.
Pros:

Breakfast is ok if all you need is a muffin, waffle fruit & coffee. Pool is small but clean. Facilities are clean. Staff is very nice and accommodating. Good for long term stay.

Cons:

AC is a little noisy but not terrible. There are things that could be fixed but I think they are working on it.

2026-06-02 via Nuitee
E
espinoza extended_group mx
10
Concierto de BTS
Pros:

El cuarto estaba muy bien, y la ubicación del hotel, el personal de recepción fue muy amable.

Cons:

EL desayuno me hubiera gustado algo como comida uno huevos o chilaquiles, habia pan y otros productos relacionados con la harina, aumentaron mucho el precio de la estancia en esos días.

2026-06-02 via Nuitee
T
Tristi couple us
10
2026-05-26 via Nuitee
S
Sofia couple us
10
2026-05-16 via Nuitee