Quality Inn & Suites West El Paso I-10

Hotels
•
Quality Inn
7.2 (154 reviews)
6185 S Desert Blvd , El Paso , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff (many reports)
Comfortable beds
Good parking / parking lighting
Large/nice rooms noted by some
Affordable / good value for many
Cons:
Poor cleanliness in several reports (dirty bathrooms, diapers, grime)
Weak/limited breakfast options
Broken fixtures and maintenance issues (tubs, tiles, leaking sink)
Amenity problems (no hot water, only one ice machine, dirty pool)
Service issues in some cases (refunds, dishonest staff, unhelpful reception)
Noise from nearby road and occasional security/backdoor access concerns

Categories

Cleanliness
4.5
Multiple reports of dirty rooms and bathrooms (dirty diapers on arrival, grime and hairs in restrooms), pool looked dirty, leaking fixtures and general lack of upkeep — cleanliness is a clear weak point.
Service
8
Mixed but generally positive: many mentions of friendly and attentive staff ('siempre nos atienden super bien', 'staff was very friendly'), though several complaints about dishonesty, refund issues and unhelpful reception in specific cases.
Location
8.5
Frequently praised for convenience, parking and proximity to businesses/freeway; some noise or seclusion complaints (road noise, secluded spot) but overall location is a strong point.
Room Quality
7.5
Beds are frequently described as comfortable and rooms described as nice/large by several guests, but there are recurring issues with damaged fixtures (broken tiles, noisy/broken tubs), small rooms for some, and occasional cleanliness problems.
Amenities
7.5
Amenities are mixed: convenient parking and basic facilities present, but problems reported with hot water, only one ice machine for multiple floors, a leaking sink, dirty pool and some missing/limited equipment (luggage cart).
Value for Money
8
Perceived as good value by many guests due to low cost and convenient location, though a subset felt overcharged or that the condition did not justify the price.
Food and Beverage
5
Breakfast repeatedly criticized as limited/poor quality ('dürftig', mostly carbs, not many options); food and beverage offerings are a noticeable weakness.
Overall Experience
8.6
Mixed overall: positives include friendly staff, good location, comfortable beds and parking; negatives (cleanliness, breakfast, some amenity and service failures) lower some stays. Net experience skews positive for guests prioritizing location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Spacious Rooms with Free Wi-Fi:
Indulge in the comfort of spacious rooms equipped with free Wi-Fi and cable TV, perfect for unwinding after a long day of exploring.

Outdoor Pool and Sun Deck:
Take a refreshing dip in the outdoor pool or soak up the sun on the relaxing sun deck, creating memorable moments during your stay.

Convenient Location and Amenities:
Located just minutes away from popular attractions like the Sunland Park Racetrack and Casino, Outlet Shoppes of El Paso, and El Paso Zoo, this hotel offers convenience and comfort. With a complimentary hot breakfast and a 24-hour front desk, your needs are always our priority.

Experience comfort, convenience, and relaxation at our Quality Inn & Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 154 reviews
Cleanliness: 4.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 5
Overall Experience: 8.6
J
Jovan • solo_traveller • us
10
2026-10-31 • via Nuitee
T
Thelma • couple • us
8
2026-10-29 • via Nuitee
B
Betty • extended_group • us
6
2026-10-26 • via Nuitee
D
Daniel • solo_traveller • us
1
Shorter stay than the booking,initially was informed that the last day would be refunded
Pros:

Cost

Cons:

Dishonest staff

2026-10-25 • via Nuitee
D
Dale • couple • us
10
Pros:

Nice property

Cons:

Cleanliness

2026-10-24 • via Nuitee
S
Sandra • couple • us
6
Would not stay there again.
Pros:

Bed was comfy

Cons:

No lighting the location was to secluded

2026-10-20 • via Nuitee
E
Elda • family_with_children • us
10
2026-10-19 • via Nuitee
K
Kathy • couple • us
7
Pros:

Bed was comfortable

Cons:

Tub felt like it was going to break.

2026-10-17 • via Nuitee
J
Joseph • family_with_children • us
1
2026-10-15 • via Nuitee
V
Vincent • solo_traveller • us
10
Pros:

Very nice room

2026-10-14 • via Nuitee
E
Elizabeth • couple • us
3
2026-10-14 • via Nuitee
E
Eduardo • couple • mx
9
2026-10-14 • via Nuitee
S
Sofia • family_with_children • us
8
2026-10-14 • via Nuitee
A
Amy • solo_traveller • us
8
2026-10-12 • via Nuitee
T
Tim • couple • ca
2
If it wasn’t cheap and continently located I would have left
Pros:

Location

Cons:

No hot water
Broken tiles in the bathroom
Smell of dope in the hallway

2026-10-12 • via Nuitee
B
baca • solo_traveller • mx
10
Pros:

Siempre nos atienden super bien

2026-10-12 • via Nuitee
B
baca • solo_traveller • mx
10
2026-10-12 • via Nuitee
C
Christy • solo_traveller • fr
9
2026-10-11 • via Nuitee
R
Reginaldo • solo_traveller • us
7
2026-10-10 • via Nuitee
N
Nancy • family_with_children • us
5
Pros:

la ubicación

Cons:

dejé unos aretes olvidados en la mesa junto a la televisión. Llamé una hora mas tarde y nadie los había visto

2026-10-08 • via Nuitee