Ben Nevis Hotel & Leisure Club

Hotels
6.4 (3335 reviews)
North Rd , Fort William , GB
+44 1397 702331

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Nice amenities
Cons:
Heating issues
Cleanliness problems
Dated facilities

Categories

Cleanliness
4.65
Multiple mentions of poor maintenance and cleanliness issues in the spa and rooms.
Service
7.65
Friendly and helpful staff, with positive feedback on service aspects.
Location
8.15
Consistently praised as a good aspect of the hotel.
Room Quality
5.65
Rooms described as dated with heating issues, but some positive mentions of comfort.
Amenities
6.15
Amenities like the pool and spa had mixed reviews; some were good but others needed repair.
Value for Money
6.15
Perceived to be okay based on services and facilities offered relative to price.
Food and Beverage
6.65
Good food mentioned, but with some instances of service failure.
Overall Experience
6.15
Overall experience was enjoyable but marred by issues with heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Scenic Views of Ben Nevis

Located just a mile from Fort William, the Ben Nevis Hotel and Leisure Club offers breathtaking views of Ben Nevis from its restaurant. Guests can enjoy a table d’hôte menu while taking in the stunning scenery.

Leisure Facilities

Guests have complimentary access to the hotel’s fitness centre, which includes a 15-metre swimming pool, sauna, steam room, and gym. Perfect for unwinding after a day of exploring the Scottish Highlands.

Comfortable Accommodation

The traditionally furnished rooms feature en-suite bathrooms with a bath and shower. While Wi-Fi is available in public areas, guests can also enjoy tea/coffee facilities and a work desk in their rooms.

Experience the beauty of Ben Nevis and enjoy leisure facilities at your fingertips. Book your stay at Ben Nevis Hotel and Leisure Club now.

Important information:

The number of guests which are listed on your booking is the number that the rate is calculated for. We reserve the right to charge any guest extra who has booked for single occupancy or above and then arrives at the property with more guests than expected.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

6.4
Based on 3335 reviews
Cleanliness: 4.65
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.15
Food and Beverage: 6.65
Overall Experience: 6.15
F
Francisco • solo_traveller • es
7
2026-09-19 • via Nuitee
R
Rameez • family_with_children • gb
1
Extremely disappointing experience – Not suitable for families We booked a room at Ben Nevis Hotel & Leisure Club i
Pros:

Nothing at all

Cons:

Worst experience of my life.

2026-09-19 • via Nuitee
S
steve • couple • gb
8
Pros:

Swimming pool excellent

Cons:

Outside needs refurbishment

2026-09-18 • via Nuitee
J
Jemma • solo_traveller • gb
4
Extremely run down
Pros:

Food was okay, morning staff and reception staff were pleasant

Cons:

The building was on the verge of falling apart. Fire exit door with massive gap at the bottom allowed in a draft, window in the room was also broken. Room radiator didn't warm up, but staff provided a space heater. Rips in carpet, rusty hinges, whole place was extremely run down and could do with a complete overhaul. Mountain view room didn't have a mountain view.

2026-09-18 • via Nuitee
G
Gert • solo_traveller • be
7
Aangenaam maar aan vernieuwing toe
Pros:

Het zwembad was aangenaam. De schotels in het restaurant waren lekker en vers, maar niet origineel en prijzig. De kamer was goed uitgerust, maar had enkele herstellingen nodig.

Cons:

De bedden waren veel te zacht. De kleedkamer van het zwembad was vervallen. Meerdere plaatsen in het hotel kunnen een renovatie gebruiken.

2026-09-18 • via Nuitee
E
Elaine • couple • gb
7
Very enjoyable
Pros:

the staff were fabulous. The cleanliness for the hotel was top notch. We had both dinner and breakfast, the food was good. Dinner menu plenty of choice and good size portions. Breakfast was very good great coice of hot and cold food.

Cons:

the Hotel is needing an overall, Main staircase the carpet was tapped. The whole outside of the hotel was tired looking

2026-09-17 • via Nuitee
S
shauna • solo_traveller • gb
6
2026-09-17 • via Nuitee
S
Stephen • couple • gb
8
Was ok , good room, good location, just needs a decorater
Pros:

Location, good parking.

Cons:

It’s a little dated and tired looking

2026-09-17 • via Nuitee
M
Michael • solo_traveller • gb
9
Great staff and food
Pros:

Staff helpful and friendly
Excellent food

Cons:

A little tired looking

2026-09-17 • via Nuitee
K
Kieren • couple • gb
8
No faults
Pros:

Good location and clean rooms

2026-09-16 • via Nuitee
L
Lewis • extended_group • gb
7
2026-09-16 • via Nuitee
M
Maria Dolores • solo_traveller • es
10
Buena ubicación y muy agradable.
Pros:

Se accede fácilmente desde la carretera y cuenta con un gran parking. La habitación era grande y estaba limpia, aunque un poco desfasada, pero no quita que fuera cómoda y agradable.

Cons:

Nada, todo perfecto.

2026-09-16 • via Nuitee
L
lei • couple • hk
4
2026-09-16 • via Nuitee
H
Helle • couple • se
1
I den Prisklassen ska allt vara mycket bättre
Pros:

Frukosten

Cons:

Sliten, vatten läcker in från övervåningen
Ingen sköna sängar

2026-09-15 • via Nuitee
K
Kurt • solo_traveller • ch
6
2026-09-15 • via Nuitee
K
Kathleen • solo_traveller • us
3
Pros:

Booking.com should remove this hotel from your listing. It has been allowed to run into disrepair. I would have left if I had other options.

Cons:

It was not clean as well as being run down.

2026-09-15 • via Nuitee
A
Amy • solo_traveller • nl
1
Pros:

Personeel was behulpzaam

Cons:

De hygiëne, de locatie, de sfeer, de prijskwaliteit verhouding

2026-09-15 • via Nuitee
E
Elena • family_with_children • it
8
2026-09-14 • via Nuitee
C
Chris • couple • gb
3
Poor value and will not promote or return.
Pros:

The pool and sauna were handy and the food was ok.

Cons:

The whole place was worn out and tired. In a state of disrepair and very much unloved. Paint flaking from the walls, showers hanging out the tiles in leisure area and patches all over the ceilings to name a few. The price paid for such low quality is greedy and borderline stealing. Staff had little to no enthusiasm and were close to rude in their manner.

2026-09-14 • via Nuitee
R
Robert • solo_traveller • gb
4
one star at best hotel that is posing as a luxury spa hotel.
Pros:

The location is fantastic if you are planning on walking ben nevis as its a 5 minute drive from the visitor centre.

Cons:

The hotel is nothing like its photos they must of been taken 10/15 years ago and it looks like there's been very little maintenance done since.
Parts of the hotel are almost derelict, the corridor to the Spa being one of the worst.
As for the spa I can't really comment on that as the corridor and the black mold on the doors to it put me off entirely.
The room i stayed in had damp patches in the corners and was generally very tired and worn the bed was large as it was 2 single beds pushed together and unfortunately it wasn't comfortable (way to soft and lumpy for me)
The TV had a manual in door aerial that you have to play with to get a signal.
This is a one star at best hotel that is posing as a luxury spa hotel.

2026-09-14 • via Nuitee