Ben Nevis Hotel & Leisure Club

Hotels
6.4 (2920 reviews)
North Rd , Fort William , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Nice amenities
Cons:
Heating issues
Cleanliness problems
Dated facilities

Categories

Cleanliness
4.65
Multiple mentions of poor maintenance and cleanliness issues in the spa and rooms.
Service
7.65
Friendly and helpful staff, with positive feedback on service aspects.
Location
8.15
Consistently praised as a good aspect of the hotel.
Room Quality
5.65
Rooms described as dated with heating issues, but some positive mentions of comfort.
Amenities
6.15
Amenities like the pool and spa had mixed reviews; some were good but others needed repair.
Value for Money
6.15
Perceived to be okay based on services and facilities offered relative to price.
Food and Beverage
6.65
Good food mentioned, but with some instances of service failure.
Overall Experience
6.15
Overall experience was enjoyable but marred by issues with heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Scenic Views of Ben Nevis

Located just a mile from Fort William, the Ben Nevis Hotel and Leisure Club offers breathtaking views of Ben Nevis from its restaurant. Guests can enjoy a table d’hôte menu while taking in the stunning scenery.

Leisure Facilities

Guests have complimentary access to the hotel’s fitness centre, which includes a 15-metre swimming pool, sauna, steam room, and gym. Perfect for unwinding after a day of exploring the Scottish Highlands.

Comfortable Accommodation

The traditionally furnished rooms feature en-suite bathrooms with a bath and shower. While Wi-Fi is available in public areas, guests can also enjoy tea/coffee facilities and a work desk in their rooms.

Experience the beauty of Ben Nevis and enjoy leisure facilities at your fingertips. Book your stay at Ben Nevis Hotel and Leisure Club now.

Important information:

The number of guests which are listed on your booking is the number that the rate is calculated for. We reserve the right to charge any guest extra who has booked for single occupancy or above and then arrives at the property with more guests than expected.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 2920 reviews
Cleanliness: 4.65
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.15
Food and Beverage: 6.65
Overall Experience: 6.15
J
Joshua couple gb
6
2026-05-07 via Nuitee
A
Andrea extended_group au
3
Scheußlich
Pros:

Garnichts

Cons:

Die Fotos sind uralt, alles ist uralt und fällt auseinander. Viel zu teuer, wir hatten leider keine andere Unterkunft gefunden.

2026-05-07 via Nuitee
R
Rickard couple se
6
2026-05-04 via Nuitee
F
Fiona couple gb
8
Very enjoyable
Pros:

Nice hotel lovely spa, good location

Cons:

Needs a bit of decorating tlc

2026-05-04 via Nuitee
C
Cariolato couple it
5
Sconsigliato
Pros:

Il parcheggio

Cons:

Non ho potuto fare la doccia perché non c’era acqua calda. Ho segnalato 2 volte il disagio e nessuno ha fatto niente.

2026-05-04 via Nuitee
I
Ian couple ch
10
Very clean and well appointed. Very attentive host.
Pros:

Excellent location

Cons:

Nothing

2026-05-03 via Nuitee
O
Olivier family_with_children fr
3
Pros:

La piscine grande et chauffée, la vue , le wi-fi et la taille de la chambre

Cons:

Les photos ne montrent pas la réalité :
Elles montrent un hôtel en bonne état, alors que celui-ci est décrépi. On capte mal les chaînes sur la télé.

2026-05-03 via Nuitee
V
vincent family_with_children fr
3
Pros:

La piscine est agréable et petit déjeuner pas mal

Cons:

Le rapport qualité prix est un scandale 400 euros pour deux petites chambres dans un hôtel délabré

2026-05-03 via Nuitee
D
Danny solo_traveller gb
1
Needs refurbished
Pros:

Location was an acceptable distance from the town centre

Cons:

Facility is run down and under invested in. Staff were very defeated as a result. Carpets are worn through, the mattress was well past it's life span. Some areas were dirty and beyond cleaning to restore to an acceptable level of cleanliness. Pictures online do not match the current state of the property. The roof is missing between the hotel and spa which would also be a significant fire risk. I have more photos showing the issues. The people of Fortwilliam were very friendly and would recommend the town.

2026-05-02 via Nuitee
C
Cathie couple au
4
Wouldn’t stay again very tired needs a revamp & the food was disappointing too I had the roast pork but the mash was
Pros:

It had a lovely indoor pool & spa.

Cons:

Our room was above the kitchen & there was a constant smell of dirty fat.

2026-05-02 via Nuitee
C
Cormac solo_traveller ie
8
Location is number 1
Pros:

Pool facilities did the job

Cons:

General age of furniture

2026-05-02 via Nuitee
T
Theo solo_traveller gb
7
Good value
Pros:

Swimming pool, and spa , price and location

Cons:

Dated in places but mid renovations, walls very thin so can be a bit noisy early evening with people walking past door but ok later on.

2026-05-01 via Nuitee
A
Alan Blair solo_traveller gb
7
Pros:

Daily cleaning, towels coffees and shortbreads, spacious and good TV

Cons:

Shower head, shampoo holder, small table and heater control all broken

2026-04-30 via Nuitee
D
DIEGO solo_traveller gb
10
2026-04-30 via Nuitee
family_with_children gb
4
2026-04-28 via Nuitee
L
Lona couple gb
3
2026-04-28 via Nuitee
M
Michael couple us
10
Absolutely satisfying and we will definitely come again - we even got engaged on our trip.
Pros:

We both very much liked the hotel as a whole - the staff were all absolutely lovely and extremely approachable, our room was beautiful, very spacious, clean and comfortable, our meals (including two evening dinners and one morning's breakfast) were perfect and the spa/fitness suite was incredible, which we were both delighted to get plenty use of.

Cons:

Nothing much at all to report - except, one very minor issue, I could not figure out how to operate the hot water in the bath/shower, but that did not become a problem at all and no complaints need to be raised.

2026-04-26 via Nuitee
R
Roger couple gb
3
Sorry but definitely wouldn't return
Pros:

Decent bathroom albeit small
Good swimming pool and hot tub

Cons:

Scruffy appearance
Noisy road
External fire escape door near room left open constantly
Poor condition of 'spa' changing rooms gym etc
Lack of dining room -bar only for food

2026-04-26 via Nuitee
C
Claudio Mt solo_traveller nl
2
2026-04-25 via Nuitee
T
thomas solo_traveller gb
5
Ok
2026-04-25 via Nuitee