Ben Nevis Hotel & Leisure Club

Hotels
6.4 (3096 reviews)
North Rd , Fort William , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Nice amenities
Cons:
Heating issues
Cleanliness problems
Dated facilities

Categories

Cleanliness
4.65
Multiple mentions of poor maintenance and cleanliness issues in the spa and rooms.
Service
7.65
Friendly and helpful staff, with positive feedback on service aspects.
Location
8.15
Consistently praised as a good aspect of the hotel.
Room Quality
5.65
Rooms described as dated with heating issues, but some positive mentions of comfort.
Amenities
6.15
Amenities like the pool and spa had mixed reviews; some were good but others needed repair.
Value for Money
6.15
Perceived to be okay based on services and facilities offered relative to price.
Food and Beverage
6.65
Good food mentioned, but with some instances of service failure.
Overall Experience
6.15
Overall experience was enjoyable but marred by issues with heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Scenic Views of Ben Nevis

Located just a mile from Fort William, the Ben Nevis Hotel and Leisure Club offers breathtaking views of Ben Nevis from its restaurant. Guests can enjoy a table d’hôte menu while taking in the stunning scenery.

Leisure Facilities

Guests have complimentary access to the hotel’s fitness centre, which includes a 15-metre swimming pool, sauna, steam room, and gym. Perfect for unwinding after a day of exploring the Scottish Highlands.

Comfortable Accommodation

The traditionally furnished rooms feature en-suite bathrooms with a bath and shower. While Wi-Fi is available in public areas, guests can also enjoy tea/coffee facilities and a work desk in their rooms.

Experience the beauty of Ben Nevis and enjoy leisure facilities at your fingertips. Book your stay at Ben Nevis Hotel and Leisure Club now.

Important information:

The number of guests which are listed on your booking is the number that the rate is calculated for. We reserve the right to charge any guest extra who has booked for single occupancy or above and then arrives at the property with more guests than expected.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 3096 reviews
Cleanliness: 4.65
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.15
Food and Beverage: 6.65
Overall Experience: 6.15
P
Peter solo_traveller gb
7
2026-07-18 via Nuitee
Åsa couple se
7
Bra läge men väldigt slitet hotell.
Pros:

Läget

Cons:

Väldigt slitet hotell.

2026-07-18 via Nuitee
S
Sanjoy couple gb
1
Compare the attached photos to the website photographs.
Cons:

The place was derelict. The photos advertised were from at least 20 years ago and the place has fallen apart since. The annex building we stayed in had the fire door open all night, so no security. Some windows were boarded up and round the back some of the rooms were so derelict they had no glass in the windows.

2026-07-18 via Nuitee
O
Ophélie couple fr
8
Agréable
Pros:

Emplacement super, parking gratuit et accessible.

Le personnel très accueillant !

Dîner du soir délicieux et très copieux.
Petit déjeuner sucré (fruits, céréales, pancake, croissant…) et aussi du salé.

Très propre, je recommande.

Cons:

Pour aller à la piscine la salle était trop chaude, c’était étouffant.

Même la fenêtre ouverte, il n’y avait pas d’air dans la chambre il faisait très chaud alors que dehors il faisait frais.

2026-07-17 via Nuitee
D
Dennisse solo_traveller gb
8
Pros:

Location was perfect to our intended hiking

Cons:

The room was far too hot i know it's summer everywhere is hot but the window could only open a tiny bit and may be if funs were offered that could have helped

2026-07-17 via Nuitee
I
Irene couple gb
10
Close to our friends
Pros:

Very comfortable but could have done with a fan on such warm weather

Cons:

Rooms to hot

2026-07-17 via Nuitee
P
Phionna solo_traveller gb
3
Terrible stay at ben bevis hotel and spa
Pros:

Breakfast

Cons:

Everything else small "superior double wasn't paying £143 for dinner was terrible after 1 hours wait the kitchen was closed because they couldn't cope I had to return my meal and get a refund
Hotel outside corridor roof was falling down
Not what I expect from a hotel
I would not recommend this hotel I its present form

2026-07-16 via Nuitee
M
Miloň extended_group cz
5
2026-07-16 via Nuitee
B
Billh137 solo_traveller gb
7
Pros:

The staff were excellent most helpful, the food was superb and served piping hot.
Cannot fault the service at all.

Cons:

The rooms really do need updating mine had a carpet that was threadbare in places, it was stifling in the room with no air con.
And the price I paid really didn't match the rooms I and my Son got his was even smaller than mine and mine was small.

2026-07-16 via Nuitee
I
Ian family_with_children gb
6
OK hotel clean but a little tired
Pros:

Location and food were good

Cons:

I booked 3 superior rooms mine was 104 compared to the other 2 rooms I'm sure 104 was nor a superior one, relatively small and quite noisy think it was close to the main boiler resulting in a poor nights sleep.

2026-07-16 via Nuitee
A
Anurag couple gb
1
Very bad experience for the money paid for room. Will never book this property again.
Pros:

Apart from location of this property, everything else was worse.

Cons:

Almost everything. Very poorly managed property. Broken ceilings and peeling paints across corridor was very concerning. Room which was given to us was definitely not worth the money we paid. Room was very small, carpets had worn out. Breakfast was also not good.

2026-07-16 via Nuitee
M
Mark solo_traveller gb
3
Ben nevis hotel
Pros:

The location, very close to Ben Nevis which was the reason for our stay.

Cons:

We were moved rooms from our original (room 2) to room 10. Both rooms very very dated a d run down in appearance.

In Room 10 the temperature was unbearable as the radiator was on very hot but appeared to have the controls removed from the valves so we couldn't turn it off. One of the beds was jammed up close to the radiator.

Window was opened however this room was directly above the kitchen area I think and the extractors and general kitchen noise was very loud including staff taking breaks.

In the bathroom the towel holder was broken and just hung on the mount, the general cleanliness wasn't great.

Can't comment on the leisure facilities or food as I never used them.

At £136 for 1 noght with no breakfast i think it is well over priced.

2026-07-15 via Nuitee
S
Smith solo_traveller gb
5
2026-07-14 via Nuitee
S
Siddalingesh extended_group gb
3
Not an option for value for money. I do not recommend a stay with kids.
Pros:

Just the location, property is maintained very poorly. Patched everywhere.

Cons:

Staffs were not accommodating. Property looks very old. Mats and windows were dirty. More money for a single day stay. Do not charge more price if we are not accessing the leisure activities.

2026-07-14 via Nuitee
Q
Qamar solo_traveller gb
6
Cons:

Less facilities in room. No fridge or microwave there.

2026-07-14 via Nuitee
C
Christian extended_group de
7
2026-07-13 via Nuitee
M
maxence solo_traveller fr
3
Travaux à faire !
Pros:

Personnel agréable

Cons:

Très cher par rapport à la qualité du logement. Sèche cheveux qui chauffait. Pas d'eau chaude. Ressort du lit que l'on sentait. Saleté du drap. Saleté du mur. Fissure au plafond. Hotel plus en état par rapport au prix, il faut faire des travaux !

2026-07-13 via Nuitee
D
david couple gb
8
Beautiful location , perfect for our stay for a hike.
Pros:

Location

Cons:

Tired rooms in need of update .

2026-07-13 via Nuitee
T
Tim family_with_children gb
3
I will never go back.
Pros:

The location….and the shower head!

Cons:

It felt like going back in time 30 years and the hotel had not been updated. It smelt damp, hotel signage had fallen off the outside, the heating was on in the corridor, the walls were paper thin, I am pretty sure I clicked on breakfast included and it wasn’t, and it cost £220. It was a total rip off.

2026-07-12 via Nuitee
S
Shahzada solo_traveller gb
10
Pros:

Close too location staff were very helpful

Cons:

N/A

2026-07-12 via Nuitee