Ben Nevis Hotel & Leisure Club

Hotels
6.4 (3007 reviews)
North Rd , Fort William , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Nice amenities
Cons:
Heating issues
Cleanliness problems
Dated facilities

Categories

Cleanliness
4.65
Multiple mentions of poor maintenance and cleanliness issues in the spa and rooms.
Service
7.65
Friendly and helpful staff, with positive feedback on service aspects.
Location
8.15
Consistently praised as a good aspect of the hotel.
Room Quality
5.65
Rooms described as dated with heating issues, but some positive mentions of comfort.
Amenities
6.15
Amenities like the pool and spa had mixed reviews; some were good but others needed repair.
Value for Money
6.15
Perceived to be okay based on services and facilities offered relative to price.
Food and Beverage
6.65
Good food mentioned, but with some instances of service failure.
Overall Experience
6.15
Overall experience was enjoyable but marred by issues with heating and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Scenic Views of Ben Nevis

Located just a mile from Fort William, the Ben Nevis Hotel and Leisure Club offers breathtaking views of Ben Nevis from its restaurant. Guests can enjoy a table d’hôte menu while taking in the stunning scenery.

Leisure Facilities

Guests have complimentary access to the hotel’s fitness centre, which includes a 15-metre swimming pool, sauna, steam room, and gym. Perfect for unwinding after a day of exploring the Scottish Highlands.

Comfortable Accommodation

The traditionally furnished rooms feature en-suite bathrooms with a bath and shower. While Wi-Fi is available in public areas, guests can also enjoy tea/coffee facilities and a work desk in their rooms.

Experience the beauty of Ben Nevis and enjoy leisure facilities at your fingertips. Book your stay at Ben Nevis Hotel and Leisure Club now.

Important information:

The number of guests which are listed on your booking is the number that the rate is calculated for. We reserve the right to charge any guest extra who has booked for single occupancy or above and then arrives at the property with more guests than expected.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 3007 reviews
Cleanliness: 4.65
Service: 7.65
Location: 8.15
Room Quality: 5.65
Amenities: 6.15
Value for Money: 6.15
Food and Beverage: 6.65
Overall Experience: 6.15
H
helenbB2276GG • Couples
2
Keep clear of this hotel...!!!
Pros:

I am writing a review on behalf of my best friend... My friend and her husband went for a special weekend for there anniversary... Sadly she had to come back early as her experience at this hotel was awful.!!! The room was dated and there was mold on the walls dirty on the skirting and the reafiator was chipped and dirty looking... I was so sad for them both as they needed a nice break together.... But instead had to leave early on this special anniversary and lose out on money as well...why does this hotel remain open!!! Don't go there is hate anyone else to have that experience... My friends did not deserve this at all!!!!!

2026-06-20 • via Tripadvisor
M
Martin • solo_traveller • gb
8
Very comfortable
Pros:

Returning client

Cons:

All good

2026-06-20 • via Nuitee
R
RUTH • couple • gb
8
I’d stay again.
Pros:

The pool was lovely and warm.
Great location.
Friendly and helpful staff.
Food in the bar was ok.

Cons:

I read the reviews and have to agree there are parts of the hotel that could do with smartening up however all things considered it was fine.

2026-06-19 • via Nuitee
P
PANAGIOTIS • solo_traveller • gr
7
Pros:

Clean. Good location. Good parking. The spa facilities were good for the cost of the room.

Cons:

We were unlucky enough to have issues with the warm water in the bath, they offered a room change but it was too late to take it as we had unpacked. Probably just an us problem but it marred the experience a bit.

2026-06-18 • via Nuitee
I
Iain • solo_traveller • gb
3
2026-06-17 • via Nuitee
K
Kristoffer • couple • gb
1
2026-06-17 • via Nuitee
S
Sarah • extended_group • gb
10
we had a very beautiful stay in Fort William at the Ben Nevis hotel.
Pros:

The room was lovely, comfortable beds, very nice vibe in the hotel. Nice pool and steam room/sauna. Staff were friendly. Very clean.

Cons:

No pets. Pet friendly room would have been great.

2026-06-16 • via Nuitee
A
Aaron • couple • gb
1
Disserpointed and wont return.
Pros:

Pool was nice. Ive stayed previously 6 times. This was the worst ive experienced
Road works going on outside my room untill midnight when I was getting up at 2am for a hike. (Should of been told about this)Shower was freezing cold. Not happy paying £160 for that at all.

Cons:

Roadworks going on loud untill midnight!
Shower freezing cold
2 separate beds when stopping with my fiance
Really disserpointed this time and as ive stayed here 6 time in the last 2 years. Itll be my last and will be looking to stay somewhere eles going forward.
I have messaged the hotel and they didnt even bother to reply. Great service

2026-06-16 • via Nuitee
J
JOHNSON • solo_traveller • gb
3
A hotel that has given up
Pros:

The staff were very helpful.

Cons:

The room was well below the standard I expected. Small. Needing redecoration. Bathroom was dirty. Windows were dirty.

2026-06-16 • via Nuitee
N
Nitish • solo_traveller • gb
10
2026-06-15 • via Nuitee
M
Maureen • extended_group • au
4
Friendly staff great food not a accommodation that should be open as it seems to be a health risk with its uncleanliness
Pros:

Friendly staff great food

Cons:

Falling apart mould in rooms no lamps dangerous gym dirty facilities showers don’t work in leisure center. Washing revived thrown in bag clean but not folded for 15 pounds a bag

2026-06-15 • via Nuitee
S
Stuart Swift • solo_traveller • gb
6
Pros:

Spacious room, good location. Comfortable bed..

Cons:

Tired decor. Shower took a long time to heat up (circa 4 minutes). Curtain was ripped.

2026-06-15 • via Nuitee
I
Ian Sparrow • couple • gb
1
Horrendous
Pros:

Nothing,food wasn't bad but the whole the building was in disrepair and like a building site.We were absolutely devastated by the condition of the property,to suggest it was tired would be a ridiculous understatement.

Cons:

The photos displayed on Booking.com were a travesty and fraud ,as the facade of the buildings, walkways and communal areas were in a terrible state .So much so ,we nearly turned around and left.
I would suggest Booking.com do far more due diligence when offering sites like this to long standing users.

2026-06-12 • via Nuitee
C
Christine • couple • au
5
While the accommodation was basically clean it was very tired and overpriced
Pros:

Property was misrepresented

Cons:

Property was misrepresented by the photos submitted on this website

2026-06-12 • via Nuitee
G
Glencross • family_with_children • gb
1
Don't waste your money
Pros:

Nothing about hotel

Cons:

Everything hotel not as pictures and description,there was no hot water and we had booked 3 rooms and all 3 rooms had no hot water,and at £190 per night very over priced for the state of the hotel

2026-06-11 • via Nuitee
I
Iris • solo_traveller • ie
1
Pros:

Nothing.

Cons:

Everything, is a health and safety hazard.

2026-06-11 • via Nuitee
M
mck • solo_traveller • ie
9
Pros:

Great staff, beds comfortable.

2026-06-09 • via Nuitee
G
Gioia • extended_group • gb
8
Megan made the stay, she was outstanding on that front desk. She made us feel at home.
Pros:

We didn’t have breakfast, but they were very helpful and kind to let us use the fridge. The pool and hot tub were a great addition! The bathroom and bedroom were good. It was practical and just what we needed for the purpose of our stay. Megan was 10/10. If she’s not a manager, she should be after you read this!

Cons:

General wear and tear of the building needs a bit of TLC, but didn’t hinder the experience.

2026-06-08 • via Nuitee
D
Davey • solo_traveller • gb
6
Ben Nevis Hotel - Ok
Pros:

Loved the pool and sauna. Staff friendly and the food was nice.

Cons:

The room was very small even though I had booked superior double rooms it certainly wasn't! Very tired inside and out.

2026-06-08 • via Nuitee
S
Streed • solo_traveller • pt
8
2026-06-08 • via Nuitee