Crystal Resort

Hotels
•
Independent
9 (1 reviews)
Didveli Funicular Railway, Borjomi, Samtskhe-Javakheti, 1204 , Borjomi , GE
995-596500500

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Sauna
Ski storage
Wheelchair accessible
Steam room
Elevator
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Review Highlights

Pros:
Clean property
Polite cleaning staff
Cons:
Rude staff
Poor customer service
Incident with shattered shower glass door

Categories

Cleanliness
6
Mixed reviews on cleanliness; cleaning ladies were complimented, but the incident with the shattered shower glass door impacted perception.
Service
3
Poor customer service experience with rude staff and unhelpful management.
Location
5
Location not mentioned in the review provided.
Room Quality
5
Room quality not mentioned in the review provided.
Amenities
5
Amenities not mentioned in the review provided.
Value for Money
5
Value for money not mentioned in the review provided.
Food and Beverage
5
Food and beverage services not mentioned in the review provided.
Overall Experience
5
Overall experience not mentioned in the review provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 22:21

Property Description

Escape to a world of relaxation and adventure at Crystal Resort, your perfect sanctuary in the mountains of Borjomi.

Unmatched Amenities
Indulge in our full-service spa and rejuvenate your senses in our tranquil sauna. Enjoy the convenience of ski-in/ski-out access, ensuring that winter sports enthusiasts have an unforgettable experience at their doorstep.

Delicious Dining
Savor delectable dishes at our on-site restaurant, where every meal is a journey of flavors. Unwind with a refreshing drink at our cozy bar/lounge after a day on the slopes, creating memorable moments with friends and family.

Comfortable Self-Contained Rooms
Our 50 well-appointed guestrooms come with kitchenettes and complimentary Wi-Fi to keep you connected. Experience home-like conveniences, while daily housekeeping ensures a seamless stay.

Discover the perfect blend of relaxation and adventure at Crystal Resort—book your escape today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 1 reviews
Cleanliness: 6
Service: 3
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
I
Imadeddin • partner
8
Pros:

The staff are slow, and need some training, they made us wait like an hour and half to check out, and said there's a bowl missing, we didn't use any bowl there!

2023-07-30 • via Nuitee