Crystal Resort

Hotels
•
Independent
9 (1 reviews)
Didveli Funicular Railway, Borjomi, Samtskhe-Javakheti, 1204 , Borjomi , GE
995-596500500

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Sauna
Ski storage
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Clean property
Polite cleaning staff
Cons:
Rude staff
Poor customer service
Incident with shattered shower glass door

Categories

Cleanliness
6
Mixed reviews on cleanliness; cleaning ladies were complimented, but the incident with the shattered shower glass door impacted perception.
Service
3
Poor customer service experience with rude staff and unhelpful management.
Location
5
Location not mentioned in the review provided.
Room Quality
5
Room quality not mentioned in the review provided.
Amenities
5
Amenities not mentioned in the review provided.
Value for Money
5
Value for money not mentioned in the review provided.
Food and Beverage
5
Food and beverage services not mentioned in the review provided.
Overall Experience
5
Overall experience not mentioned in the review provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 22:21

Property Description

Escape to a world of relaxation and adventure at Crystal Resort, your perfect sanctuary in the mountains of Borjomi.

Unmatched Amenities
Indulge in our full-service spa and rejuvenate your senses in our tranquil sauna. Enjoy the convenience of ski-in/ski-out access, ensuring that winter sports enthusiasts have an unforgettable experience at their doorstep.

Delicious Dining
Savor delectable dishes at our on-site restaurant, where every meal is a journey of flavors. Unwind with a refreshing drink at our cozy bar/lounge after a day on the slopes, creating memorable moments with friends and family.

Comfortable Self-Contained Rooms
Our 50 well-appointed guestrooms come with kitchenettes and complimentary Wi-Fi to keep you connected. Experience home-like conveniences, while daily housekeeping ensures a seamless stay.

Discover the perfect blend of relaxation and adventure at Crystal Resort—book your escape today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 1 reviews
Cleanliness: 6
Service: 3
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
M
Mariam • extended_group • ge
8
Pros:

Locations staff and mostly everything

Cons:

There was crack in a wall and that was bit disturbing

2026-03-13 • via Nuitee
J
Jury • extended_group • de
7
Es ist nicht alles Gold, was glänzt.
Pros:

Die Lage ist sehr gut.
Das aüßere Erscheinungsbild ist sehr gut.
Die Anlage und das Gebäude sowie die Apartments werden gepflegt und sind stets sauber.
Die Größe der Apartments ist ausreichend.
Das Wellnessbereich ist okay.

Cons:

Zum Apartment:
Die Einrichtung ist nicht sehr qualitativ.
Es gibt zwar eine Küche, aber es gibt keinen Topf und keine Pfanne zum Kochen.
Fazit: die Küche ist für nichts zu gebrauchen. Außer Kühlschrank und Wasserkocher.

Rezeption:
Jeder Gebäude Bloc hat eigene Rezeption, leider ist die Rezeption zu 95 % nicht besetzt, man muss immer eine Telefon Nummer anrufen.
Eine einzige Rezeption würde für die ganze Anlage reichen und die sollte wenigstens tagsüber besetzt sein.

Und auch sonst gibt es nirgendwo schriftliche Informationen zum Appartment, Anlage, Umgebung oder sonstiges.

2026-03-04 • via Nuitee
M
Mohammad • couple • sa
5
2026-02-25 • via Nuitee
I
Irina • family_with_children • ua
10
2026-02-22 • via Nuitee
L
LiL Tagi • solo_traveller • ge
9
2026-02-12 • via Nuitee
A
Aliya • family_with_children • ge
10
2026-01-28 • via Nuitee
H
Hamad • couple • sa
1
Pros:

التلفريك قريب

Cons:

تعامل العاملين في الفندق

2026-01-20 • via Nuitee
J
Jamal • couple • sa
10
2026-01-19 • via Nuitee
M
Marie • family_with_children • ge
9
Amazing
Pros:

Everything location apartment view only I wish balcony to had a table and chairs

Cons:

Balcony didn’t had table and chairs

2026-01-11 • via Nuitee
K
ketevan • family_with_children • ge
8
Overall, the hotel met my expectations and provided a satisfactory experience.
Pros:

I particularly liked the hotel’s location and facilities, and found the staff attentive and supportive.

Cons:

I found it unpleasant that the same music was played repeatedly in the ski area from 10 AM to 10 PM. Additionally, the swimming pool was somewhat cold, and the sauna did not appear to be working properly.

2026-01-08 • via Nuitee
A
Anna • couple • ua
10
2026-01-07 • via Nuitee
سلطان • couple • sa
8
Pros:

لايوجد شي اعجبني

Cons:

تعامل الموظفين ولا يرغبون ان عطوني الواي فاي

2025-11-09 • via Nuitee
A
Ahmed • family_with_children • sa
5
Pros:

A special and beautiful place

Cons:

Delayed response from host

2025-09-18 • via Nuitee
L
levan • couple • ge
9
2025-09-13 • via Nuitee
F
FAHAD • family_with_children • sa
2
طلب مني 170 لاري عشان حليب نقطه انكبت ع السرير
Pros:

التلفريك

Cons:

االاستقبال وخدمه الغرف

2025-08-28 • via Nuitee
S
SAAD • extended_group • sa
10
Pros:

يستحق الزيارة و المرافق الفعليات تكفيك

2025-08-26 • via Nuitee
E
eid • family_with_children • sa
9
باكورياني بجوار التلفريك
Pros:

الموقع بجوار التلفريك المؤدي للزحليقة وبجوار التلفريك حديقة كبيرة والعاب اطفال وتجمع للعائلات وكفي اسبين يوجد 2سوبر ماركت وصيدلية بداخل السوبر ماركت الي على الطريق تحتاج الى سيارة للتنقلات اليومية افضل من التوصيل بالتطبيق الكفي و التلفريك يستمر الى وقت متاخر من الليل المكان آمن جدا مجموعة كبيرة من الفنادق بالموقع بنفس الاسم والتغيير بالاسم الاخير فقط

Cons:

لاشي

2025-08-23 • via Nuitee
E
eid • family_with_children • sa
8
2025-08-23 • via Nuitee
M
Mohammed • family_with_children • om
10
2025-08-23 • via Nuitee
T
tahany • couple • sa
10
الفندق ذا برد قلبي حبيتههه
Pros:

تهبللللل تهبللل تناسبنا ك عرب غرفة وصالة وفيها غلاية وغاز وغسالة ومكواة حرفياً كل الاحتياجات الاساسية ونظيييييفة تلق حبيتها مرررره مررره وجنبنا البقالة رائعة اقيمها مليون من عشرة

Cons:

ولاشي بصراحة تستااااهل
مافيها شطاف بس احنا كنا جايبين معانا

2025-08-22 • via Nuitee