Astoria Hotel

Hotels
7.2 (1948 reviews)
404 Connaught Drive , Jasper , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Small rooms
Cleanliness issues
High prices for the quality

Categories

Cleanliness
6.3
Some reviews mentioned issues like sticky floors and a lack of thorough cleaning.
Service
8.3
Staff were frequently described as friendly and accommodating.
Location
8.8
Numerous reviews highlighted the great central location of the hotel.
Room Quality
6.3
Common feedback indicated that rooms were small and dated.
Amenities
7.3
Includes a Nespresso machine and offered breakfast options, but limited beverages.
Value for Money
5.8
Several reviews suggested the price was high relative to the quality offered.
Food and Beverage
7.8
Positive comments about breakfast included with stay and a good restaurant.
Overall Experience
7
Mixed sentiments, with both pros and cons balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

The Astoria Hotel: A Charming Retreat in the Heart of Jasper

Canadian Rockies Experience: Nestled in the Canadian Rockies, The Astoria Hotel offers a true Canadian dining experience at Papa George’s Restaurant, serving regional cuisine since 1925, and a lively atmosphere at De’d Dog Bar & Grill.

Year-Round Adventure: From summer rafting and biking to winter skiing at Marmot Basin, guests can enjoy a plethora of outdoor activities. Explore the lakes for swimming and fishing, or try fat biking and snowshoeing in the winter.

Convenient Location: Situated within walking distance of the train station and local shops, The Astoria Hotel provides easy access to all that Jasper has to offer.

Book your stay at The Astoria Hotel for an unforgettable Canadian Rockies getaway.

Important information:

Please note, the maximum occupancy is strictly enforced in all rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

7.2
Based on 1948 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 7
S
Sammi-Louise couple ca
6
2026-08-07 via Nuitee
L
Laura solo_traveller it
9
Hotel molto grazioso, posizione top!
Pros:

Stanza molto carina, letto comodo, posizione, ci hanno fatto parcheggiare la macchina già dalla mattina ben prima del check-in, grazie!

Cons:

Lavandino in camera, fuori dal bagno

2026-08-07 via Nuitee
R
Ronaldo solo_traveller br
9
Bela vista das montanhas
Pros:

Hotel bonito, muito bem localizado, bem em frente a vista incrível das montanhas de Jasper. Recebi todas as informações que precisava para os passeios na recepção e voucher de 20 dólares para tomar café da manhã no restaurante abaixo. Também há um pub no hotel com cervejas variadas e refeições

Cons:

Por ser uma casa antiga algumas instalações são antigas, como interruptores e ar condicionado de janela, mas nada que atrapalhe. Há também a prática de fazer uma cobrança de 200 dólares no cartão como caução que é comum no Canadá mas cancelaram logo após o checkout

2026-08-07 via Nuitee
A
Alba solo_traveller es
9
Pros:

La ubicación muy buena y la posibilidad de aparcamiento gratuito en la ciudad.
Muy recomendable.

Cons:

Había que subir un tramo de escaleras hasta la habitación. Por el precio de la habitación me parece que estaría bien que tuvieran ascensor al menos.

2026-08-06 via Nuitee
Y
Yves couple fr
10
Bien placé et personnel tres aimable
Pros:

Localisation au centre de Jasper et amabilité du personnel

Cons:

Bruit le matin lors de livraison en arrière cour

2026-08-05 via Nuitee
Y
Yves couple fr
10
Bien placé et personnel très aimable
Pros:

Très bien placé au centre de Jasper. Personnel très aimable et arrangeant. Parking payé par l’hôtel avec la municipalité de Jasper.

Cons:

Bruit des livraisons le matin en arrière cour

2026-08-05 via Nuitee
Y
Yves couple fr
10
Bien placé et personnel très aimable
Pros:

Très bien placé au centre de Jasper. Personnel très aimable

Cons:

Bruit livraison le matin en arrière cour

2026-08-05 via Nuitee
T
Tanja couple de
10
Hält, was es verspricht.
Pros:

Freundliches Personal. Parken kostenlos gegenüber der Unterkunft. Frühstück und Abendessen im Restaurant Papa George direkt im Hotel sehr gut.

Cons:

Sehr kleine Zimmer. Klimaanlage alt.

2026-08-04 via Nuitee
H
H solo_traveller ca
1
Pros:

The location was good

Cons:

The floor was uneven and hazardous, I raised the concern to the front desk and they said they would "make a note"

2026-08-04 via Nuitee
H
Hhhhhhkk solo_traveller il
9
2026-08-04 via Nuitee
B
Beat couple ch
6
Teures Zimmer an guter Lage mit gutem Essen im Restaurant und unfähigem Management!
Pros:

Die Lage ist sehr gut.

Cons:

Es gab einen Gutschein für das Abendessen, welcher anscheinend vor dem Besuch hätte gezeigt werden müssen. Das hat niemand an der Rezeption so gesagt. Auf dem Zettel war es vermutlich sehr klein geschrieben. Wir haben extra aus diesem Grund dort gegessen und vergessen den Gutschein zu zeigen. Danach hiess es, wir können beim Frühstück die 20% zusätzlich in Rechnung stellen. Das hat nicht funktioniert und der Manager, der Manager darüber und die Chefmanagerin konnten uns dann 6 Dollar auszahlen. Ein langes hin und her gab es danach, was aufzeigt, wie unfähig und kompetenzlos das Management im Hotel ist!
Das Hotel ist eines der wenigen vor Ort, was im Preis gnadenlos ausgenutzt wird. Das Zimmer ist extrem klein (Jugendbett für Kinder) und das WC mit Dusche ist nur für extrem schlanke Leute geeignet.

2026-08-03 via Nuitee
M
Michael couple gb
6
Fine for a one night stay…. wouldn’t have wanted to stay any longer
Pros:

It was close to the train station and car rental pick up.

Cons:

Very pricey for what it is….

2026-08-02 via Nuitee
S
Shmuel solo_traveller il
7
2026-08-02 via Nuitee
F
Flo LB solo_traveller pf
7
Je n’y retournerais pas
Pros:

L'emplacement en plein centre ville

Cons:

La climatisation bruyante et les bruits de couloir.

2026-08-02 via Nuitee
T
Trish family_with_children au
9
2026-08-02 via Nuitee
D
David family_with_children gb
7
Pros:

Location was great

Cons:

Noisy as temporary air con meant the window was part open for the heat extractor pipe. Needs proper air-con built in. Bathroom sink was in the actual room not separate

2026-07-25 via Nuitee
E
Erik couple nl
3
Location good, for the rest a total rip off
Pros:

Location excellent, near shops/restaurants and railway station. Some rooms have mountain view (which means also the busy main street and railway yard). Good wifi and laundry room, helpful staff (eg bringing luggage via the stairs); separate tea kettle in room.

Cons:

Room itself is labeled 'quaint/vintage', but for us it was just an overpriced dump. Bedroom far too small for 2 persons and luggage. Bathroom '100 years old but renovated in 2017' but that hardly shows off. Bath tub with jetstreams that don't work at all, clumsy taps on main sink with also wear and tear.

Even in main season, only worth half of less of quoted price level.

2026-07-25 via Nuitee
T
Tonya solo_traveller ca
7
Pros:

Close to everything

Cons:

Windows are so old that you could hear every noise

2026-07-25 via Nuitee
D
Doris solo_traveller de
3
2026-07-25 via Nuitee
G
gustavo solo_traveller mx
6
Caro
Pros:

Que esta en calle principal

Cons:

Cuarto pequeño paracel precio

2026-07-25 via Nuitee