Astoria Hotel

Hotels
7.2 (2044 reviews)
404 Connaught Drive , Jasper , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Small rooms
Cleanliness issues
High prices for the quality

Categories

Cleanliness
6.3
Some reviews mentioned issues like sticky floors and a lack of thorough cleaning.
Service
8.3
Staff were frequently described as friendly and accommodating.
Location
8.8
Numerous reviews highlighted the great central location of the hotel.
Room Quality
6.3
Common feedback indicated that rooms were small and dated.
Amenities
7.3
Includes a Nespresso machine and offered breakfast options, but limited beverages.
Value for Money
5.8
Several reviews suggested the price was high relative to the quality offered.
Food and Beverage
7.8
Positive comments about breakfast included with stay and a good restaurant.
Overall Experience
7
Mixed sentiments, with both pros and cons balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:28

Property Description

The Astoria Hotel: A Charming Retreat in the Heart of Jasper

Canadian Rockies Experience: Nestled in the Canadian Rockies, The Astoria Hotel offers a true Canadian dining experience at Papa George’s Restaurant, serving regional cuisine since 1925, and a lively atmosphere at De’d Dog Bar & Grill.

Year-Round Adventure: From summer rafting and biking to winter skiing at Marmot Basin, guests can enjoy a plethora of outdoor activities. Explore the lakes for swimming and fishing, or try fat biking and snowshoeing in the winter.

Convenient Location: Situated within walking distance of the train station and local shops, The Astoria Hotel provides easy access to all that Jasper has to offer.

Book your stay at The Astoria Hotel for an unforgettable Canadian Rockies getaway.

Important information:

Please note, the maximum occupancy is strictly enforced in all rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

7.2
Based on 2044 reviews
Cleanliness: 6.3
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 7
H
Helene solo_traveller gb
5
Pros:

Great location in the heart of Jasper , beds were comfy and the room was clean.

Cons:

Room was small, especially the bathroom, and noisy because of the air conditioning units from next door.

2026-08-29 via Nuitee
J
Joyce couple au
5
Pros:

Location was good

Cons:

It was a hotel room only, everything was out dated, bathroom vanity was situated in the bedroom come everything. No were to open your ports or place your toiletries. If you were are larger person you wouldn't get in the shower as the toilet was also in there and the door to the shower wouldn't open. Again had to walk three flights of steps with heavy bags. Older couples this would be impossible as quite step.

2026-08-28 via Nuitee
S
Simone couple it
10
2026-08-28 via Nuitee
C
Carol family_with_children us
5
Adequate for overnight
Pros:

Staff are pleasant and helpful

Cons:

Bathroom was tiny, bedroom small, a/c old and noisy, steep stairs to rooms

2026-08-28 via Nuitee
R
Ricardo extended_group es
6
2026-08-28 via Nuitee
G
Gerhard G. solo_traveller at
3
Gute Lage, schlechte Ausstattung und laut.
Pros:

Zentrale Lage

Cons:

Zimmer sehen klein und laut.

2026-08-28 via Nuitee
S
Silke family_with_children de
6
Viel zu teuer !
Pros:

Lage

Cons:

Preis-/Leistungsverhältnis.
Sehr klein mit drei Personen. Kein Schrank, mobiles Klimagerät im Zimmer, Waschbecken im Zimmer weil Bad zu klein. Man muss sich über die Toilette stellen um die Tür zu öffnen/schliessen.

2026-08-28 via Nuitee
R
Rebekah couple au
7
Pros:

Great location

Cons:

Aircon struggled in hot weather & dated unit

2026-08-27 via Nuitee
J
JMD solo_traveller fr
8
Hôtel au cœur de Jasper
Pros:

Emplacement au cœur de la ville, proche des sites naturels, et parcours de randonnée, parking à proximité.
Personnel disponible, à l'écoute et efficace.

Cons:

Hôtel bruyant, proximité de la route et voie ferrée.
Taille de la chambre et salle de bains.

2026-08-27 via Nuitee
G
Gil family_with_children de
6
In die Jahre gekommen mit sehr kleinen Zimmern und einem Höllen-Klimagerät.
Pros:

Das Hotel liegt an der Hauptstraße und man erreicht alles in Jasper leicht zu Fuß. Auf der gegenüberliegenden Straßenseite ist ein großer Parkplatz. Im Hotel wird das Kennzeichen registriert und man kann auf diesem und jedem anderen Parkplatz in Jasper kostenlos parken.

Cons:

Das Hotel hatte auf jeden Fall das kleinste Zimmer der ganzen Reise. Für 3 Personen und vor allem das Gepäck war das schon eine Herausforderung. Dazu kommt, dass das Zimmer keine eingebaute Klimaanlage hat. Stattdessen steht ein Standgerät mit einem Schlauch nach außen im Zimmer, was den Raum noch kleiner macht. Immerhin ist es so laut, dass man Zug- und Autoverkehr kaum hört. Der Preis entspricht dem Jasper Niveaus, nicht aber dem Zimmer.

2026-08-27 via Nuitee
R
Robert couple au
1
Stay somewhere else
Pros:

Leaving was the best feeling, absolutely horrible. The is nothing to like about this plavce

Cons:

WARNING DO NOT STAY HERE. If this is the last hotel room left in Jasper that you can get, do yourself a favour and drive to your next town on your itinerary. This hotel is, by far, the worst room we have ever had by a long way anywhere in the world. Some of the reviews expressed by guests who say they loved the place must be on something very special, fake reviews, surely not. Let me enlighten prospective guests. Tiny room, even tinier bathroom( would fit in a freestanding wardrobe). Bed was rock hard, back destroying. Arrived to checking at 3 pm, the exact answer was “we don’t start checkin until 4pm, come back later.” No advice where to park or where to unload luggage we had to interrogate to get this info. When you get a letter from the family owners in the room that they prefer you to speak to them instead of posting a review the warning bells go off. At over $460cad for the night you expect at least a 3 star, no this is below one. The owners should be paying you to stay here. We are so angry that this hotel gets way with this standard. Tv would work, air conditioning is loud and must be at least 25 years old. No carpets. Towels were threadbare and frayed on ends. Basin won’t fit in bathroom so is next to bed, you have to dry yourself in bedroom as you can’t do it in bathroom space. The walls are paper thin, noise from outside is deafening. You hear everything. Be warned this place is an insult to word hotel. You have been warned..

2026-08-27 via Nuitee
H
Helene couple at
8
2026-08-27 via Nuitee
P
Pamela solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-27 via Nuitee
C
Carlos couple es
1
nefasto
Pros:

la ubicacion

Cons:

no me gusto nada del alojamiento. Mucho Calor, ruido, no funcionaban el aire, no me avisaron de que el parking lo pagaban ellos , olor a comida . En fin un desastre!,,,

2026-08-26 via Nuitee
E
Eric N family_with_children fr
2
A éviter si vous voulez du comfort et le calme
Pros:

Nous n'avons vraiment rien aimé dans cet hotel. La tele était bien et c'est un peu près tout. Un désastre.

Cons:

Un hotel de l'époque, très vétuste, très mal isolé, avec un réceptionniste qui n'a rien à faire là. Dans la chambre, il y a petit frigo sans congélateur. On a eu une chambre assez petite qui donne sur la route. On entendait chaque nuit les gens du bar en bas sur la terrasse jusqu'à minuit, puis les trains cargo qui passent vers 2-3h du matin avec un bruit affreux. Trouvez un autre hotel si vous cherchez du calme et vous voulez être comfortable. Rapport qualité prix est mauvais.

2026-08-26 via Nuitee
G
Giulia solo_traveller it
10
2026-08-26 via Nuitee
L
Lisa couple gb
8
Handy location and good budget hotel
Pros:

Good location for food, bars and shopping

Cons:

Anybody could walk in the door un challenged and walk straight up to the rooms.

2026-08-26 via Nuitee
C
Chetna solo_traveller gb
9
Great place to stay in Jasper
Pros:

Great location. A unique hotel with a lot of character.

Cons:

Very small room with a tiny bathroom

2026-08-26 via Nuitee
C
Chetna solo_traveller gb
9
Lovely hotel in Jasper
Pros:

Excellent location. A very unique hotel, full of character.

Cons:

Very small room particularly the bathroom

2026-08-26 via Nuitee
W
william solo_traveller au
7
2026-08-25 via Nuitee