Quality Inn Thermopolis Near Hot Springs

Hotels
•
Choice Hotels International
6.9 (157 reviews)
166 South US Hwy 20, Lane 5 S US Hwy 20, Thermopolis, Wyoming, 82443 , Thermopolis , US

Pets allowed

Facilities

ATM/banking
Gift shops or newsstand
Internet access in public areas - surcharge
Hiking/biking trails nearby
Rafting nearby
Free newspapers in lobby
Mountain biking nearby
Wheelchair accessible parking
Braille or raised signage
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (named staff praised)
Good breakfast and notably strong coffee
Comfortable beds and hot showers
Safe, easy-to-find location
Some functional amenities (hot tub, BBQ area)
Cons:
Persistent cleanliness problems (stained carpets, bedding, moldy shower curtains)
Dated property and worn furniture needing repairs
Occasional maintenance issues (shower drainage, broken safety lock)
First-floor cigarette smell and general need for deep cleaning
No elevator (accessibility concern for some)

Categories

Cleanliness
3.5
Multiple reviews report stained carpets, bedding and comforters, cigarette smell on first floor, moldy shower curtains, hair on bathroom floor and general lack of deep cleaning.
Service
9.2
Staff repeatedly described as outstanding, friendly and helpful (named staff like Preston and Carl), with instances of managers going above and beyond for guests.
Location
7.5
Several mentions of a nice, safe and easy-to-find location; generally positive for travelers.
Room Quality
6
Rooms described as dated and in need of repair with worn furniture, though beds and showers are often rated comfortable/strong; mixed condition overall.
Amenities
6.8
Breakfast and coffee consistently present and praised; hot tub functional but cosmetically worn, BBQ area available, no elevator and some amenities not used by guests.
Value for Money
7
Several guests called the stay 'ok for the price' or 'not a bad place' indicating reasonable value for a budget-conscious traveler.
Food and Beverage
7.8
Breakfast repeatedly described as good/standard and coffee singled out as excellent by multiple guests.
Overall Experience
7.4
Mixed overall: exceptional service and some very positive stays balanced against pervasive cleanliness and maintenance issues leading to an average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Recreational Opportunities:
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center.

Convenient Amenities:
Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area. Wrap up your day with a drink at the bar/lounge.

Featured Amenities:
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self-parking is available on-site.

Make yourself at home in one of the 52 air-conditioned rooms featuring conveniences like refrigerators and flat-screen televisions. Stay connected with complimentary wireless internet access. Your entertainment is covered with cable programming available on the TVs. Enjoy the privacy of your own bathroom with complimentary toiletries and hairdryers. Book your stay at Quality Inn Thermopolis Near Hot Springs for a memorable experience.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.9
Based on 157 reviews
Cleanliness: 3.5
Service: 9.2
Location: 7.5
Room Quality: 6
Amenities: 6.8
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 7.4
R
Rodger • partner
6
Pros:

The breakfast was wonderful. The staff was good. The water was hot. The hot tub was working well, but felt like it needed paint. The furniture was worn. The rooms need repair. Beds were ok. The safety bar lock has been kicked in & not repaired where you feel secure. Fortunately it was a safe area. The property really needs to be updated. For the price it was an ok experience.

2025-10-09 • via Nuitee
D
dbaizel • Couples • Willoughby, Lake County, Ohio
10
Comfortable Room and Great Coffee
Pros:

The staff for this hotel were outstanding. Very warm and friendly and down to earth. The room was very clean and comfortable with desk and table for laptops. While we did not use the amenities, they appeared to be very functional. Breakfast was the standard you get from most hotels of this nature but the coffee was great. In talking to the manager, he indicated he hunted for the best coffee (I believe he said it was Cowboy Coffee) and I think he nailed it. We drink it black and it was hot with great dark roasted coffee taste. (Please note this is my and my wife's opinion and we are not Panera, Starbuck patrons). The staff seemed to be very dedicated in trying to ensure we were comfortable.

2025-10-04 • via Tripadvisor
K
Kerri
10
Pros:

Nice location.

2025-09-24 • via Nuitee
G
Gary N • family
8
Pros:

It was a good stay. Just ok

2025-09-20 • via Nuitee
D
Dalia • family_with_children
4
Pros:

The curtains, bedding, carpets are dirty, full of holes and stains. The carpets in the room and in the whole building are dirty and the first floor stinks of cigarettes. The building I’m overall seems deteriorated.

2025-09-13 • via Nuitee
P
Paul
10
Pros:

The beds and shower were amazing

2025-09-08 • via Nuitee
J
Jeremy • family
4
Pros:

Carpets stained, sheets stained, comforter stained. Very dirty place.

2025-09-03 • via Nuitee
Q
Q1495NDkarenb • Family
6
Good enough.
Pros:

Carpet not clean and the back door was propped open with a rock! Clean beds, but bathroom floor had hair on it. Breakfast was good.

2025-09-01 • via Tripadvisor
R
Richard • family
4
Pros:

Very dirty and but very nice staff

2025-08-23 • via Nuitee
P
perryh412 • Couples • Rock Valley, Iowa
10
Motorcycle Trip 2025
Pros:

Motorcycle trip 2025. We saw some beautiful scenery on the way to Thermopolis and beyond. The manager her was amazing. Preston went above and beyond for us

2025-08-22 • via Tripadvisor
K
Kathie
8
Comfortable, Great shower
Pros:

Last minute stay. Receptionist pretty rough but pleasant. Carpet had a moldy smell to it. No elevator. Breakfast decent. Hot shower amazing with lots if pressure. Bed sheets clean and comfortable. No bugs.

2025-08-17 • via Nuitee
D
Dorothy • partner
4
Pros:

Friendly staff but the hotel is dated, badly in need of a deep cleaning and good vacuuming. Room was decent size, AC was off and room took forever to cool off, shower curtain was moldy and needed to be replaced, and tv didn’t work.

2025-08-13 • via Nuitee
Z
zachary • family_with_children
4
Pros:

Area to BBQ on side of building

2025-08-10 • via Nuitee
T
Tony
6
Pros:

Shower didn’t drain

2025-08-03 • via Nuitee
I
Igor • family_with_children
10
Pros:

Room was clean. We booked a room with bunk beds, it was perfect for our family of 6.

2025-07-24 • via Nuitee
L
Leon
6
Pros:

It is ok. Bed was comfortable. Room was clean. A bit dated and the AC needs some help. Good overall.

2025-07-23 • via Nuitee
T
Terry
6
Not a bad place
Pros:

Easy to find-staff helpful and friendly- room shabby condition- some areas need cleaning and need deep cleaning -good breakfast -nice having beer/wine/food available

2025-07-13 • via Nuitee
J
Jennifer
10
Hotel full of lovely
Pros:

I wasn’t sure what to expect, I was not disappointed. The room was very clean, the beds were comfortable, and then was no smoke residue. The Thermopolis Quality Inn was nothing short of wonderful. The hotel is pretty friendly and people friendly. Preston and Carl were the two front people We met/spoke to and they were very curtious, friendly, and a font of knowledge. The entire staff were just so nice and friendly and made us feel very welcomed.

We came on a reconnaissance mission and left successful.

Thank you for a very lovely stay!

2025-07-11 • via Nuitee
J
james • family
10
Pros:

Great stay

2025-07-04 • via Nuitee
M
M7567GKkennethb • Couples • Hancock, Massachusetts
8
Great little hotel
Pros:

The hotel is located just outside Theremopolis just beyond the Windvriver canyon. Even though it is not in Thermopolis proper it is only a short drive to the city center.
We thought the hotel was clean and updated.The staff was courteous and professional.
In a town filled with " vintage " hotels we were happy with our choice and will consider staying there again when we return to Theremopolis

2025-07-03 • via Tripadvisor