Holiday Inn Express Santiago Las Condes by IHG

Hotels
•
Holiday Inn Express
8.7 (4032 reviews)
Av. Vitacura, 2929 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 4032 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
A
Alexander • couple • cl
7
2026-05-09 • via Nuitee
M
Marcos • couple • cl
10
Ok
Pros:

Si

Cons:

Nada

2026-05-08 • via Nuitee
A
Anna • solo_traveller • ar
8
Pros:

Сама гостиницу отличная, номер чистый и комфортный, завтрак был вкусным

Cons:

Персонал при заселении

2026-05-08 • via Nuitee
T
Tacussis • couple • cl
10
Excelente hotel
Pros:

Todo

Cons:

Nada

2026-05-07 • via Nuitee
I
ISABEL DEL CARMEN • solo_traveller • cl
9
Pros:

La ubicación , precio.

Cons:

El aire acondicionado ruidoso.

2026-05-06 • via Nuitee
R
rodrigo • solo_traveller • cl
10
Pros:

Atención, ubicación

Cons:

Sería bueno que en el desayuno estuviera personal del hotel para aclarar dudas ...ya que no sabíamos donde dejar bandeja después del desayuno y no había a quién preguntar...
El resto todo impecable...limpio..buena ubicación..genial..ganas de volver

2026-05-06 • via Nuitee
O
Osvaldo Humberto • couple • cl
9
Estadia por medico si que pudimos dcescansar bien
Pros:

La ubicación y el trato del personal

Cons:

Esta en remodelación

2026-05-06 • via Nuitee
H
Hector • solo_traveller • cl
9
Excelente relación precio-calidad
Pros:

Ubicación, desayuno.

Cons:

Había problema con los ascensores.

2026-05-06 • via Nuitee
I
Ilion • family_with_children • ar
10
2026-05-06 • via Nuitee
M
María del Pilar • solo_traveller • cl
8
Un buen hotel en vías de mejoría.
Pros:

Muy bien.

Cons:

Falta de micro ondas en la pieza

2026-05-05 • via Nuitee
C
Carlo • solo_traveller • cl
10
2026-05-05 • via Nuitee
G
Geraldine • solo_traveller • cl
10
Excelente
Pros:

Habitaciones

Cons:

El café del desayuno quizá algo de mayor calidad

2026-05-05 • via Nuitee
C
cecilia • couple • cl
9
Muy buen hotel, sin duda volveremos
Pros:

Desayuno excelente, variedad de productos y buena atención. Muy buena ubicación
Pieza de buen tamaño, cama y almohadas cómodas, toallas impecables.

Cons:

Estacionamiento mal seňalizado para retirar el auto,

2026-05-05 • via Nuitee
F
Faria • couple • pe
6
Buen alojamiento pero si reservas por booking te cobran impuesto de viaje asi este exonerado por ser extranjero
Pros:

Cama

Cons:

Desayuno

2026-05-04 • via Nuitee
C
Carlos Eduardo Díaz • family_with_children • cl
10
Pros:

En general todo

Cons:

Nada

2026-05-04 • via Nuitee
M
MARIA PAZ • couple • cl
10
Pros:

Buena ubicación . Cómodo

Cons:

Todo bien

2026-05-04 • via Nuitee
F
FRANCISCO • couple • cl
8
recomedable
Pros:

amabilidad, ubicación y tranquilidad.

Cons:

lentitud de los ascensores... pero no empaña todo lo bueno del hotel

2026-05-04 • via Nuitee
N
Nicolas • couple • cl
10
2026-05-04 • via Nuitee
R
Rodrigo • solo_traveller • cl
8
Pros:

Las habitaciones

Cons:

El estacionamiento

2026-05-04 • via Nuitee
P
pablo • couple • cl
10
Todo muy cerca
Pros:

Desayuno

Cons:

Todo bien

2026-05-04 • via Nuitee