Holiday Inn Express Santiago Las Condes by IHG

Hotels
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Holiday Inn Express
8.7 (4209 reviews)
Av. Vitacura, 2929 , Santiago , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 4209 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
J
Jorge Enrique • family_with_children • co
9
Excelente estancia. Lo repetiría
Pros:

Ubicación, desayuno, limpieza

Cons:

Por las obras el ascensor se demoraba en llegar

2026-07-04 • via Nuitee
G
Gutierrez salinas • solo_traveller • cl
10
Pros:

Me gusta su ubicacion y personal a su buena atención

Cons:

Remodelacion me agrado

2026-07-04 • via Nuitee
T
Tatiana • family_with_children • bo
10
Excelente hotel
Pros:

Todo es excelente

2026-07-04 • via Nuitee
M
Marcelo • solo_traveller • cl
8
Pros:

Muy grato el departamento

Cons:

Estacionamiento y no contaba a lo menos con agua mineral.

2026-07-02 • via Nuitee
C
claudia • solo_traveller • cl
10
Pros:

Instalaciones renovadas, buen desayuno, estacionamiento y cerca de centro comercial

Cons:

Nada

2026-07-02 • via Nuitee
M
Marcelo • couple • br
10
Excelente
Pros:

Limpeza, cama exceletente

Cons:

Esta em reforma, barulho

2026-07-01 • via Nuitee
C
Contreras • solo_traveller • co
9
2026-07-01 • via Nuitee
A
Alberto • family_with_children • uy
7
2026-07-01 • via Nuitee
P
Paola • couple • cl
10
Pros:

El personal de recepción y el de atención del desayuno muy amable y las habitaciones amplias y recién remodeladas.

2026-06-30 • via Nuitee
C
Carlos • solo_traveller • co
10
Pros:

Ubicación excelente 👌

Cons:

Todo ok

2026-06-30 • via Nuitee
C
Camila • family_with_children • cl
10
Excelente
Pros:

Las instalaciones muy modernas

2026-06-30 • via Nuitee
I
ISABEL DEL CARMEN • solo_traveller • cl
10
Pros:

Precio y calidad

2026-06-29 • via Nuitee
C
Claudia Maria • solo_traveller • br
10
Excelente hospedagem.
Pros:

Gostei de tudo! Funcionários simpáticos e acolhedores. Cafe da manhã delicioso, quarto novo, limpo, cama confortavel e banheiro impecável. Super indicado a hospedagem.

Cons:

Nada negativo para falar deste Hotel.

2026-06-29 • via Nuitee
P
pablovarelaesma • solo_traveller • ar
9
2026-06-28 • via Nuitee
N
Nat&Seb • solo_traveller • us
10
HOTEL MARAVILLOSO Y UN STAFF ASOMBROSO
Pros:

Muy buen hotel. Muy bien ubicado y un equipo de recepción muy centrados en los huéspedes. Tuvimos la suerte de que nos atendiera Francisca Viveros en recepcióm. Ella fue una verdadera ayuda y salvadora: nos ayudó con el early Check In y late check out por nuestras necesidades. Muy simpática y atenta se preocupó de nosotros en cada interacción. Definitivamente volveremos a quedarnos ahí en el futuro.

2026-06-27 • via Nuitee
R
Rodrigo • couple • cl
8
2026-06-25 • via Nuitee
M
Maria Paz • couple • cl
10
2026-06-25 • via Nuitee
J
Johnny • couple • cl
9
Pros:

Desayuno, ubicación y atención.

Cons:

En proceso de remodelación, el asesor

2026-06-25 • via Nuitee
C
Cléia Rosana • extended_group • br
10
Perfeita após um dia de viagem e passeios
Pros:

Localização, conforto e atendimento

2026-06-25 • via Nuitee
A
Annie • solo_traveller • ve
10
Pros:

Habitación cómoda y buen desayuno.

2026-06-25 • via Nuitee