Holiday Inn Express Santiago Las Condes by IHG

Hotels
•
Holiday Inn Express
8.7 (4109 reviews)
Av. Vitacura, 2929 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 4109 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
A
Andrea • solo_traveller • cl
10
2026-05-31 • via Nuitee
C
Camilo • family_with_children • cl
9
Pros:

La ubicacion

Cons:

El baño tenía una fuga de agua

2026-05-30 • via Nuitee
F
felipe • family_with_children • cl
9
Pros:

La ubicación y buenas instalaciones.

2026-05-30 • via Nuitee
A
Agustina Luz Mael • couple • ar
10
10/10
Pros:

Desde que llegamos hasta que nos fuimos nos sentimos súper cómodos y bien recibidos. Todo el personal es muy amable!! El desayuno es muy variado, todo es rico y cambia todos los días. La habitación muy cómoda, la cama ni hablar. La vista preciosa. Está muy bien ubicado, y hay un mini súper abierto las 24hs a metros.
Sin dudarlo volveríamos ♥️

2026-05-29 • via Nuitee
M
Matias • family_with_children • ar
10
Impecable siempre!!!
Pros:

Atención de su personal. Las instalaciones

Cons:

Todo

2026-05-27 • via Nuitee
M
Massimo • extended_group • it
8
2026-05-27 • via Nuitee
M
Mauricio • solo_traveller • cl
10
2026-05-27 • via Nuitee
C
claudia • solo_traveller • ar
9
Pros:

Es un hotel amigable. Práctico. Confortable.

2026-05-26 • via Nuitee
C
Coria • family_with_children • ar
5
Muy Buena
Pros:

La ubicación , desayuno acorde al costo. Limpieza y atención amable del personal.

Cons:

Estamos acostumbrados a que los hoteles en Chile al menos tengan duchador de mano , con mangueras para el aseo ya que en Chile no existen los bidet.
Tuvimos que pedir que nos cambiaran de habitación ya que la que nos toco no tenían duchador de mano y preferíamos buscar otro hotel .Para los argentinos es muy importante poder lavarnos con agua nuestras partes .

2026-05-26 • via Nuitee
D
darling • solo_traveller • cl
10
2026-05-25 • via Nuitee
K
Karen • family_with_children • cl
9
Pros:

Todo muy bien!! Excelente ubicación y principalmente el desayuno impecable ya que yo como sin gluten y existía esta opción 💜 y se agradece.

2026-05-25 • via Nuitee
J
jorge • family_with_children • cl
7
Buena
Pros:

La ubicación

Cons:

Las reparaciones mucho ruido

2026-05-25 • via Nuitee
T
Tejada • solo_traveller • cl
10
Pros:

Ubicación excelente

Cons:

Poco estacionamiento

2026-05-25 • via Nuitee
M
Maga5 • solo_traveller • cl
5
2026-05-24 • via Nuitee
M
Menares Valdebenito • couple • cl
9
Recomendado
Pros:

Rico desayuno, ubicación excelente y personal muy amable.
Habitación y baño amplios

Cons:

Estábamos en el piso 18 y se escuchaba mucho ruido del exterior (autos principalmente)

2026-05-24 • via Nuitee
M
Marcos • couple • cl
9
2026-05-22 • via Nuitee
M
Macedo • solo_traveller • ar
10
2026-05-22 • via Nuitee
M
Mercedes • family_with_children • cl
7
BUENO
Pros:

LA UBICACION MUY BUENA, LA HABITACIÓN RECIENTEMENTE REMODELADA MUY BUENA, CAMAS MUY CÓMODAS. EL DESAYUNO RICO Y VARIADO A PESAR DE QUE ESTAN EN REMODELACIÓN , TODO FUNCIONA BIEN

Cons:

NO FUNCIONÓ EL AIRE ACONDICIONADO DE LA HABITACIÓN EN TODA LA NOCHES, SE MANTUVO EN 23-24° A PESAR DE CAMBIAR A MODO FRIO.

2026-05-22 • via Nuitee
D
Donnie Luis Miguel • solo_traveller • pe
10
Pros:

Muy bueno

2026-05-22 • via Nuitee
J
Jose • couple • py
9
2026-05-21 • via Nuitee