Holiday Inn Express Santiago Las Condes by IHG

Hotels
•
Holiday Inn Express
8.7 (3912 reviews)
Av. Vitacura, 2929 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 3912 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
G
Gonzalo Arrigorriaga • family_with_children • cl
3
ruidos y no logre desayunar
Pros:

la cama

Cons:

desayuno hasta las 10:00
me desperté a las 9:00 con los ruidos de las remodelaciones

2026-03-20 • via Nuitee
D
Diaz Dulcien • family_with_children • cl
10
muy buena opción de hospedaje en santiago
Pros:

la ubicación

Cons:

el tipo de colchón, era demasiado blando. temas de gustos

2026-03-20 • via Nuitee
T
tomas • family_with_children • cl
10
Excelente
Pros:

Comodidad, camas y baño

Cons:

La escasez de estacionamientos

2026-03-19 • via Nuitee
E
esteban • couple • cl
8
2026-03-18 • via Nuitee
D
Daniela • couple • co
7
Pros:

Great location and nice staff

2026-03-17 • via Nuitee
F
Fu Tat • family_with_children • hk
10
Pros:

Good location. Early checkin. Close to shopping mall.

Cons:

Nil

2026-03-17 • via Nuitee
I
Ignacio • family_with_children • cl
10
Pros:

Edificio Patrimonial remodelado

Cons:

Sin estacionamiento

2026-03-16 • via Nuitee
R
Romero • couple • cl
10
Buen hotel express.
Pros:

Bien ubicado, bares, restaurantes y comercio cercano.

Cons:

El piso en el que alojé tenía mucho olor a cigarrillo,le dije al personal que seguramente alguien estaba fumando y dijeron que se harían cargo. El dormitorio en el que alojé NO tenía olor de todas maneras.

2026-03-16 • via Nuitee
L
LUIS • family_with_children • cl
9
Pros:

Check-in rápido, nos recubrieron con comida y bebidas de cortesía, excelente desayuno, todo excelente.

Cons:

El acceso al estacionamiento es muy estrecho.

2026-03-16 • via Nuitee
D
Daiana • extended_group • cl
10
Muy buena estadía
Pros:

La ubicación, la limpieza y tranquilidad. Desayuno exquisito y variado.

Cons:

El elevador del estacionamiento, sonaba y te apagaba la luz. Se sentía inseguro.

2026-03-15 • via Nuitee
A
Antonio • family_with_children • cl
10
2026-03-13 • via Nuitee
V
Victor manuel • extended_group • cl
10
Pros:

Todo

2026-03-12 • via Nuitee
M
Maeia Jose • family_with_children • cl
10
Excelente lo recomiendo
Pros:

Todo, servicio, comodidad

2026-03-10 • via Nuitee
A
Ariel Puen • family_with_children • cl
10
Pros:

Las habitaciones y la recepción

Cons:

Nada

2026-03-10 • via Nuitee
B
Belloni • couple • cl
10
2026-03-10 • via Nuitee
P
priscilla • family_with_children • cl
10
MUY BIEN CONECTADO EXCELENTE DESAYUNO
Pros:

Me gustó el hotel excelente conectividad. Muy buena la atención del personal muy amables.
El desayuno muy completo, todo fresco y delicioso.
El hotel esta cerca del costanera y tiendas
recomendado 100%

Cons:

En la lavanderia las maquinas eran antiguas y poco limpias en el lado del detergente, como estaban remodelando me imagino que eso lo cambiaran.

2026-03-10 • via Nuitee
J
John Salcedo • family_with_children • cl
8
2026-03-09 • via Nuitee
E
Eaton Granada • couple • cl
10
2026-03-09 • via Nuitee
C
Cristian • solo_traveller • cl
6
Un buen lugar si debes trabajar
Pros:

Ubicación buena

Cons:

Habitación muy vieja , luces tintineaban, , ascensores están muy viejos

Es un buen hotel pero le falta una remodelación completa y profunda

2026-03-07 • via Nuitee
J
Jose • family_with_children • cl
10
2026-03-05 • via Nuitee