Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Some noise issues
Hotel may require updates

Categories

Cleanliness
8.54
General sentiment is positive regarding cleanliness in most reviews; however, some mention areas needing updates.
Service
9.51
The staff is repeatedly praised for being friendly, accommodating, and professional.
Location
9.55
Most reviews highlight the exceptional location, close to major attractions.
Room Quality
9
Rooms are described as comfortable and spacious, although few concerns on noise were noted.
Amenities
9.03
Amenities were appreciated, including breakfast offerings and room facilities.
Value for Money
8.99
Many guests felt they received good value for their stay considering the location and service.
Food and Beverage
9.04
The breakfast received consistent praise for variety and quality.
Overall Experience
9.11
Overall experiences are overwhelmingly positive with guests expressing a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:45

Property Description

Luxurious Venetian Accommodation
Located just steps away from Saint Mark's Square, Dona Palace offers elegant Venetian-style rooms with modern amenities. Set in a charming 14th-century building, the rooms and suites boast classic design and luxurious comforts, including LCD TVs and free Wi-Fi.

Charming Features
Enjoy a delightful American breakfast each morning and relax in the hotel's internal garden with refreshing drinks during the summer. The property also features a landing dock for water taxis, adding to the convenience and charm of your stay.

Prime Location
With a privileged location near the iconic Bridge of Sighs, Dona Palace is the perfect choice for travelers looking to immerse themselves in the beauty and history of Venice. Book now for an unforgettable experience in the heart of this enchanting city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2877 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 9.04
Overall Experience: 9.11
R
Renate • couple • fr
10
Toujours aussi beaux
Pros:

Bien situé,agréable, personnel charmant,

Cons:

Le calme, et la situation pré de tout

2026-04-18 • via Nuitee
J
Janet • couple • ch
10
Great stay in Venice
Pros:

Location is perfect with direct access to canal
Breakfast room is beautiful
Room was renovated and comfortable
Raffaele the receptionist arranged a water taxi for us seamlessly and made sure our room was ready when arriving, thank you :)

2026-04-18 • via Nuitee
A
Antonio • couple • it
10
2026-04-17 • via Nuitee
P
Patrycja • solo_traveller • pl
10
Pros:

Lokalizacja, wnętrza, śniadania, obsługa wszystko fantastyczne.

2026-04-17 • via Nuitee
F
Francesco • solo_traveller • it
8
Nel cuore di Venezia
Pros:

Struttura molto curata in posizione fantastica, a letteralmente due passi da piazza San Marco.
Camere grandi, pulitissime e staff gentile a disposizione H24.

Cons:

Il fatto che per accedere al wi-fi sia obbligatorio rilasciare il consenso all'utilizzo del proprio indirizzo mail per l'invio di offerte di marketing non è accettabile.
La TV è posizionata molto lontana dal letto e dovrebbe essere più grande.

2026-04-17 • via Nuitee
S
Suzanne • family_with_children • au
10
2026-04-16 • via Nuitee
P
philippe • couple • fr
10
Un super lieu
Pros:

Tout

Cons:

Rien

2026-04-15 • via Nuitee
V
Vincent • couple • lu
8
2026-04-15 • via Nuitee
C
Colette • couple • fr
9
Très bel endroit, très belle chambre, excellent petit déjeuner personnel toujours disponible, souriant, aux petits soins
2026-04-14 • via Nuitee
A
ALFONS • couple • es
10
EXCELENTE HOTEL CON ENCANTO EN EL CORAZÓN DE VENECIA
Pros:

Emplazamiento, dependencias, amabilidad del personal, limpieza

Cons:

La temperatura del aire no podíamos bajarla de 23-24 grados al estar centralizado

2026-04-14 • via Nuitee
R
RICARDO • couple • us
10
Pros:

Was all perfect

2026-04-14 • via Nuitee
Николай • family_with_children • ru
8
Assez bien
Pros:

L’emplacement est fabuleux

Cons:

Le plafond est très bas. Les sanitaires à remplacer

2026-04-14 • via Nuitee
A
Alain • family_with_children • fr
8
2026-04-12 • via Nuitee
B
Bruno • extended_group • ch
8
2026-04-12 • via Nuitee
I
India Diana • family_with_children • ch
8
Alles in allem super, mit Kleinkind würden wir jedoch ein eher ruhigeres Hotel wählen
Pros:

Die Lage ist schluchtweg super! Das Personal extrem freundlich und das Frühstück absolut ausreichend.

Cons:

Sehr ringhörig und sehr laut richtung Kanal von den Booten mit Musik.

2026-04-11 • via Nuitee
M
Marina • couple • gb
10
The hotel was perfect for our romantic getaway. Great location and beautiful decor
Pros:

Everthing

Cons:

Not so keen on the breakfast but that is personal taste

2026-04-11 • via Nuitee
M
Mellisa • couple • au
9
It’s a great location and lovely big rooms just a bit of noise from the canal
Pros:

Location was great. Room was lovely and big. Bed was comfortable

Cons:

The mouse. Party gondolas late at night in the canal. Also the service boats at 2/3am

2026-04-10 • via Nuitee
B
Beverly • couple • us
10
2026-04-10 • via Nuitee
L
Lippo • couple • fi
10
Loustava majoitus
Pros:

Loistava sijainti ja erinomainen henkilökunta.

2026-04-10 • via Nuitee
J
Jhon • couple • co
9
2026-04-09 • via Nuitee