Hôtel Esplanade Eden

Hotels
8.4 (1041 reviews)
12, Esplanade du Paradis , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast variety
Cleanliness issues

Categories

Cleanliness
7.73
Several reviews mention cleanliness issues, such as hair in the bathtub and dirty windows.
Service
9.2
Consistently described as friendly and helpful, with multiple mentions of excellent staff interactions.
Location
8.74
General positive feedback about being easy to find and having good parking options.
Room Quality
8.19
Rooms were noted as comfortable, although some mentioned outdated features.
Amenities
8.72
Amenities available but limited options for breakfast, with some comments on the lack of variety.
Value for Money
8.18
Mentioned that while the hotel is adequate, there are better options in terms of value and location.
Food and Beverage
7.73
Numerous reviews indicate breakfast options could be improved with more variety.
Overall Experience
8.7
Most reviews portrayed a positive overall experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:53

Property Description

Prime Location in Lourdes
Situated just 800 meters from the Sanctuaries and city's main attractions, Esplanade Eden offers convenience and accessibility to guests looking to explore the area.

Comfortable Accommodations and Dining
With rooms featuring satellite TV, free WiFi, and modern bathrooms, guests can unwind in comfort. The on-site restaurant serves delicious regional dishes made with fresh ingredients, providing a delightful dining experience.

Relaxing Atmosphere and Nearby Attractions
Guests can unwind in the hotel's bar or one of the three lounges, perfect for socializing or enjoying a quiet moment. Additionally, the hotel's proximity to the surrounding countryside, caves, and the Sanctuary of Our Lady of Lourdes offers ample opportunities for exploration and discovery.

Book your stay at Esplanade Eden for a memorable experience in Lourdes.

Important information:

Vehicle on-site parking fees:
- buses: EUR 20 per day
- motorbikes: EUR 3 per day
- cars; EUR 6 per day

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LDE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1041 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
M
Manuel • family_with_children • es
9
Pros:

Hotel cómodo y con personal muy amable. Cuenta con aparcamiento vigilado.

2026-01-19 • via Nuitee
S
STEPHANE • couple • fr
8
Bien
Pros:

Bon petit déjeuner

Cons:

Le sourire et la politesse de certaines personnes quand on les croise en allant au parking. Un petit sourire et un bonjour fait toujours plaisir.

2026-01-19 • via Nuitee
P
Padmaruban • family_with_children • fr
8
2026-01-19 • via Nuitee
M
Monika • family_with_children • de
10
2026-01-19 • via Nuitee
P
patrick • couple • fr
9
Bon
Pros:

Accueil
Petit déjeuner
Espace chambre
Parking privé

Cons:

Bruit des portes et ascenseur

2026-01-19 • via Nuitee
A
Alexandra • couple • pe
9
2026-01-05 • via Nuitee
F
Francisco • family_with_children • us
8
The shower was very small, it needed a curtain to not spill water
Pros:

The staff was nice

Cons:

The breakfast could improve, some hot eggs would be good, the bathroom needed a courtain

2025-10-23 • via Nuitee
C
Claudio • extended_group • de
6
es geht...
Pros:

Das Hotel befindet sich etwas außerhalb des Stadtzentrums und ist zu Fuß leicht zu finden. Es gibt kostenlose Parkmöglichkeiten in der Nähe des Hotels. Das Personal spricht mehrere Sprachen, was die Kommunikation erleichtert. Allerdings ist das Personal sehr beschäftigt und hat manchmal keine Zeit, sich um alle Gäste zu kümmern.

Cons:

Das Frühstück ist sehr begrenzt; das Brot wird auf den Tisch gestellt und es wird nur ein Stück pro Person gezählt. Die Auswahl ist nicht sehr groß. Die Sauberkeit lässt zu wünschen übrig – im Zimmer fanden wir einen weggeworfenen Pappbecher auf dem Boden und Haare in der Badewanne. Die Fenster sind schmutzig, also da gäbe es auf jeden Fall Verbesserungsbedarf.

2025-10-20 • via Nuitee
L
LABOUX • family_with_children • fr
10
Pros:

Très bon accueil, personnel agréable
Hôtel très bien placé
Bon rapport qualité prix
Très belle chambre

2025-10-18 • via Nuitee
E
emmanuel • solo_traveller • fr
8
Séjour parfait.
Pros:

Personnels très accueillant, souriants. Repas du soir et petit déjeuner très bien.

Cons:

Peut etre l'insonorisation des chambres.

2025-10-17 • via Nuitee
E
Emmanuel • solo_traveller • gb
8
Comfortable and clean friendly staff.
Pros:

Staff very helpful and friendly

Cons:

Breakfast was poor I thought not much choice

2025-10-15 • via Nuitee
E
ELIAS • couple • co
9
Muy buena
Pros:

Muy regular. Ninguna variación.

Cons:

Los alrededores del hotel

2025-10-15 • via Nuitee
V
virginie • couple • fr
10
Hôtel des plus sympathique
Pros:

Tout était très bien et surtout l accueil au top

Cons:

Rien

2025-10-15 • via Nuitee
E
Euge • family_with_children • es
7
Pros:

La atención del personal

Cons:

El desayuno podría haber estado mejor

2025-10-13 • via Nuitee
I
IGNATIUS • solo_traveller • in
8
2025-10-11 • via Nuitee
L
Llorens • family_with_children • fr
9
2025-10-11 • via Nuitee
J
jean paul • couple • fr
9
Très bon séjour, nous reviendrons dans cet hôtel si nous en avons l'occasion.
Pros:

Nous avons bien apprécié ce séjour dans cet hôtel.
Le personnel est d'une gentillesse incroyable, toujours à l'écoute de ses clients.

Cons:

Peut-être ajouter une patère dans la salle d'eau mais c'est juste pour mettre un commentaire dans cette case !

2025-10-10 • via Nuitee
V
Vanessa • family_with_children • co
9
Buena ubicación, excelente atención
Pros:

El personal muy amable y dispuestos a ayudar siempre y las instalaciones muy limpias

2025-10-09 • via Nuitee
I
Isabelle • couple • be
10
À refaire
Pros:

Tout l’amabilité du personnel de la patronne de sa fille, tout était au top, nous y retournerons sans problème

Cons:

Rien

2025-10-08 • via Nuitee
G
Gerardo • couple • co
9
2025-10-08 • via Nuitee