Comfort Hotel Rouen Alba

Hotels
•
Comfort
7.1 (1506 reviews)
12, place du Gaillardbois , Rouen , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1506 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
B
Boubaker • solo_traveller • fr
8
2026-02-12 • via Nuitee
E
Einar • solo_traveller • se
7
Pros:

Bra läge. Bra frukost (på närliggande hotell). Nära till floden. Skön säng.

Cons:

Brant trappa och ingen hiss.

2026-02-10 • via Nuitee
A
Anastasios • solo_traveller • gr
9
2026-01-30 • via Nuitee
L
Léa • extended_group • fr
10
2026-01-25 • via Nuitee
A
Audrey • solo_traveller • fr
10
Hôtel Alba Parfait 😄😄😄
Pros:

La vue sur la cathédrale est magnifique, la chambre est petite comme j'aime et très cosy. Chambre bien chauffée. Le lit est confortable et la literie sent bon. Chambre impeccable au niveau de la propreté. Je n'ai manqué de rien, j'avais tout le nécessaire souhaité.

Cons:

Le lavabo est juste un peu trop petit dans la salle de bain sinon tout est bien.

2026-01-24 • via Nuitee
R
Réjane • extended_group • fr
7
BON SEJOUR DANS L4
Pros:

BON RAPPORT QUALITE/ PRIX.
PERSONNEL TRES SYMPATHIQUE.
DEJEUNER ASSEZ COPIEUX.
TRES BON EMPLACEMENT PRES DE LA CATHEDRALE ET DU CENTRE DE ROUEN.

Cons:

CHAMBRE PAS TRES SPACIEUSE POUR TROIS ADULTES.
SANITAIRES PAS TRES FONCTIONNELS.

2026-01-21 • via Nuitee
M
Myriam • family_with_children • fr
7
J'ai apprécié mon séjour dans l'ensemble.
Pros:

Le personnel est très agréable. L'emplacement de l'hôtel est très bien, proche de la cathédrale et du centre de Rouen. Le petit déjeuner propose un grand choix de produits sucrés et salés, très bien. Et du bon café !

Cons:

Il faudrait une salle de bains un peu plus pratique : le lavabo, par exemple, est très petit, et on dispose de peu de places pour poser trousse de toilettes, vêtements, etc.

2026-01-19 • via Nuitee
P
patrick • solo_traveller • fr
4
decevant
Pros:

rien

Cons:

rideaux trop de lumiére, insonorisation des chambres on entend trop les voisins

2026-01-19 • via Nuitee
M
Mohamed ali • couple • tn
5
Rapport qualité prix pas mal , chambre trop petite,
Pros:

Son emplacement

Cons:

Chambre trop petite

2026-01-19 • via Nuitee
C
Chantal • solo_traveller • fr
8
2026-01-19 • via Nuitee
F
Frederic • couple • fr
5
Passable...
Pros:

La proximité au joli centre ville. Personnel très aimable. Confort du matelas.

Cons:

Sanitaires sales, traces de dentifrice dans le lavabo et sur le mur. Dela crasse autour du robinet et sur la poignée de la douche. Traces très suspectes sur le dérouleur de papier wc. Cheveux et poils au sol. Photos à disposition. Odeur de cigarette dans la chambre. Tablette du lit devissée, plus d'accroche pour le pommeau de douche...et surtout beaucoup de bruit car mauvaise isolation ( on entend les conversations des voisins)

2026-01-19 • via Nuitee
U
Ugo • solo_traveller • fr
8
2026-01-19 • via Nuitee
M
Muhammed • couple • fr
10
2026-01-19 • via Nuitee
L
Louis-Omer • solo_traveller • fr
7
2026-01-19 • via Nuitee
F
Florence • extended_group • fr
7
2026-01-19 • via Nuitee
M
Mathias • solo_traveller • fr
8
Repos et tourisme
Pros:

Chambre, emplacement, services

Cons:

RAS

2026-01-19 • via Nuitee
S
Sonia • couple • ca
6
Pros:

Emplacement

Cons:

Vieillot, douche trop petite.

2026-01-19 • via Nuitee
M
mario • couple • nl
9
Waren op doorreis
Pros:

Goed

Cons:

De parkingdoo

2026-01-19 • via Nuitee
N
Nina • family_with_children • de
8
Perfekt
Pros:

sehr gut

Cons:

Nichts

2026-01-19 • via Nuitee
R
Rodion • couple • it
7
2026-01-19 • via Nuitee