Hôtel Rouen Alba

Hotels
•
Comfort
7.1 (1553 reviews)
12, place du Gaillardbois , Rouen , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1553 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
V
Vincent • solo_traveller • fr
7
2026-05-14 • via Nuitee
T
Timis • solo_traveller • gb
10
Pros:

Clean, good value for money.
Wonderful location too

Cons:

N/a

2026-05-13 • via Nuitee
C
CHRISTOPHE • solo_traveller • nc
7
2026-05-13 • via Nuitee
O
Olivia • solo_traveller • fr
6
Beau séjour
Pros:

J'ai passé un beau séjour, Hôtel propre, belle en placement en pleins milieu du centre.

Cons:

Le lit je ne pensais pas qu'il serait de une place.

2026-05-11 • via Nuitee
D
Denis. Alain • solo_traveller • fr
5
2026-05-08 • via Nuitee
A
Arlene • couple • ph
8
2026-05-07 • via Nuitee
L
Leo • couple • fr
5
2026-05-05 • via Nuitee
C
Clément • solo_traveller • fr
4
Hotel de passage
Pros:

Personnel très sympathique, l’emplacement proche du centre a 2 pas de la notre dames

Cons:

La propreté, les traces sur les murs , le bruit fenêtre simple vitrage ,

2026-05-01 • via Nuitee
K
Kevin • solo_traveller • fr
7
Pros:

Hôtel correct, bien pour une nuit

Cons:

Mal insonorisé, pas d'ascenseur

2026-04-30 • via Nuitee
F
Falchun • solo_traveller • fr
8
Pros:

Chambre propre. Lits très confortables. Emplacement idéal.

Cons:

Chambre un peu petite.

2026-04-28 • via Nuitee
D
Daniel Humberto • solo_traveller • co
10
Pros:

Acomodaciones muy cómodas. El sitio es precioso.

Cons:

Faltó una neverita

2026-04-28 • via Nuitee
N
Nataliia • solo_traveller • ua
8
Pros:

Расположение

Cons:

Очень жарко.

2026-04-22 • via Nuitee
E
Eliška • solo_traveller • cz
7
2026-04-22 • via Nuitee
J
Jennifer • extended_group • us
9
Excellent location, comfy bed and clean.
Pros:

Clean, comfy bed, decent sized room and very close to sites

Cons:

Stairs and no shelf in shower, pillow a little hard

2026-04-21 • via Nuitee
M
Meriem • solo_traveller • be
7
2026-04-20 • via Nuitee
C
Correia • couple • pt
7
2026-04-19 • via Nuitee
C
Clémence • family_with_children • fr
6
2026-04-18 • via Nuitee
B
Beata • solo_traveller • hu
9
Jól éreztem magam.
Pros:

It is in a very good location, and the area is quiet. From the window, I had a view of the cathedral. The staff is kind.

Cons:

Some things in the room are outdated, and a few could be easily fixed—for example, parts of the curtain have come loose from the curtain rod and should be reattached. I stayed in April, so the lack of air conditioning didn’t bother me, but it could be quite uncomfortable in the summer.

2026-04-17 • via Nuitee
A
alain • couple • fr
7
2026-04-17 • via Nuitee
P
Paula • solo_traveller • nl
8
2026-04-16 • via Nuitee