Comfort Hotel Rouen Alba

Hotels
•
Comfort
7.1 (1506 reviews)
12, place du Gaillardbois , Rouen , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1506 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
C
Clémence • family_with_children • fr
6
2026-04-18 • via Nuitee
B
Beata • solo_traveller • hu
9
Jól éreztem magam.
Pros:

It is in a very good location, and the area is quiet. From the window, I had a view of the cathedral. The staff is kind.

Cons:

Some things in the room are outdated, and a few could be easily fixed—for example, parts of the curtain have come loose from the curtain rod and should be reattached. I stayed in April, so the lack of air conditioning didn’t bother me, but it could be quite uncomfortable in the summer.

2026-04-17 • via Nuitee
A
alain • couple • fr
7
2026-04-17 • via Nuitee
P
Paula • solo_traveller • nl
8
2026-04-16 • via Nuitee
A
Adèle • solo_traveller • fr
7
2026-04-12 • via Nuitee
S
sebastien • solo_traveller • au
4
Pros:

Bonne localisation, personnel disponible.

Cons:

Équipements pas vraiment aux normes (un sèche-cheveux qui prend feux c'est pas normal) télévisions qui ne semblent pas bien marché et propreté qui laisse a désirer dans la salle d'eau (poils par terre près de l'évier, traces qui montrent un nettoyage à la va vite sur le carrelage des murs).

2026-04-12 • via Nuitee
Z
Zapata • solo_traveller • fr
8
2026-04-11 • via Nuitee
C
Corina • couple • de
5
Das Zimmer war für den Preis (günstig) okey von allem. Aber Sauberkeit darf man auch für ein günstiges Zimmer erwarten.
Pros:

Die Lage war top. Das Bett war gut. Die Aussicht war schön. Das Personal war freundlich.

Cons:

Der Boden wirkte nicht sauber und das Bad war auch nicht sauber. Es war eine Überwindung zu nutzen.

2026-04-11 • via Nuitee
D
Damien • solo_traveller • fr
8
2026-04-09 • via Nuitee
C
courtel • solo_traveller • fr
5
Je n’y reviendrais pas
Pros:

J ai pu dormir

Cons:

Accès aux chambres à k étages difficile avec des valise ma

2026-04-08 • via Nuitee
V
Viviane • solo_traveller • fr
8
2026-04-08 • via Nuitee
A
AUPART • family_with_children • fr
7
Pros:

Emplacement parfait . Tres bon petit dej et accueîl parfait

Cons:

Salle de bain wc très petit . Côté rue bruyant. Chambre double confort ** pas de lit 160** dommage.

2026-04-06 • via Nuitee
E
EMILIE • couple • fr
7
Pros:

Bon petit déjeuner varié, lit propre et large, bouilloire avec thé et café. Très bon accueil. Très bien placé.

Cons:

Chambre petites mais pour une nuit, c'est bon. Il fait chaud dans la chambre alors qu'il ne fait pas chaud dehors, c'est vrai que s'il n'y a pas de clim ça peut être désagréable car ouvrir la fenêtre alors que c'est en plein centre-ville, c'est bruyant.

2026-04-06 • via Nuitee
U
Uvarovska • extended_group • de
8
2026-04-05 • via Nuitee
K
Khadidja • couple • fr
8
Pros:

Très bon emplacement. Simple et correct. Bon rapport qualité prix.

Cons:

Porte de la douche ne ferme pas bien.

2026-04-05 • via Nuitee
P
Pedropari • extended_group • es
8
Ubicación muy buena.
Pros:

La ubicación y que tienes parking público de pago al lado.

Cons:

Que no tiene ascensor. Para mí no fue problema. Pero el que tiene problemas de movilidad, si. Aunque tratan de facilitar la habitación más accesible para quien lo necesita.

2026-03-30 • via Nuitee
V
Vitalii • solo_traveller • gb
10
2026-03-29 • via Nuitee
C
Clemence • solo_traveller • fr
7
Pros:

L’emplacement est super et le prix abordable

Cons:

Très mal insonorisé

2026-03-23 • via Nuitee
B
Barroso • couple • pt
6
The structures are a bit too simple comparing to the price
Pros:

The location was really central, the breakfast was good with selection.

Cons:

The bedroom and the hotel is simpler than i thought.
It’s ok, I had a nice good night sleep. But the structures are a bit old and simple. and I though I but expensive comparing price-quality.

2026-03-22 • via Nuitee
A
Aliénor • couple • fr
1
je n’ai pas eu accès a l’hôtel alors que j’ai payé car il n’y avait personne à la réception
Pros:

rien

Cons:

tout

2026-03-19 • via Nuitee