Hôtel Rouen Alba

Hotels
•
Comfort
7.1 (1692 reviews)
12, place du Gaillardbois , Rouen , FR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Location

Guest Reviews

7.1
Based on 1692 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
J
Juan Carlos • couple • fr
7
2026-10-17 • via Nuitee
B
Baboye • solo_traveller • fr
9
2026-10-16 • via Nuitee
E
Emilie • solo_traveller • fr
1
Pas propre, literie pas confortable, à éviter
Cons:

Pas propre, des tâches qui partent avec un coup de lingette, donc, cela veut bien dire que la chambre n’a pas été nettoyée, un cheveu dans la douche etc.
Literie inconfortable

2026-10-16 • via Nuitee
B
Baboye • solo_traveller • fr
9
2026-10-16 • via Nuitee
L
LOISEAU • couple • fr
7
Pros:

Localisation, propreté, petit déjeuner

Cons:

Problème de télévision pris en charge à moitié mais pas résolu

2026-10-15 • via Nuitee
D
Debora • solo_traveller • fr
6
Une localisation au top mais un établissement qui n'est plus de première jeunesse
Pros:

Un bon rapport qualité/prix et une localisation parfaite à quelques pas de la cathédrale de Rouen et du centre. Le personnel est arrangeant et disponible.

Cons:

L'établissement est un peu vieillot. Quand je suis arrivé, la chasse d'eau faisait du bruit et était coupée. Les sticks de sucre laissés à disposition étaient humides. La douche n'a pas non plus l'air toute neuve et mériterait sûrement une petite rénovation. Bref, un confort sommaire et une chambre qui, je crois, n'avais pas reçu de visiteur depuis un moment...

2026-10-15 • via Nuitee
M
MXTIE • solo_traveller • fr
8
Bon accueil et situation idéale.
Pros:

Emplacement idéal poche du terminal Flix bus et à 3 minutes de la cathédradrale et du quartier historique. Chambre propre, bien disposée. linge de toilette fourni, télévision, wifi, bouilloire.

Cons:

Le manque d'ascenceur.

2026-10-14 • via Nuitee
D
Daniel • solo_traveller • ch
6
Pros:

Location is great

Cons:

When I plugged in the provided kettle, the fuse blew...

2026-10-14 • via Nuitee
M
mirella • extended_group • it
7
Piacevole sosta senza spendere troppo
Pros:

Posizione, prezzo e colazione

Cons:

Stanza molto piccola, con bagno molto piccolo e senza ascensore

2026-10-13 • via Nuitee
A
AGATHE • couple • fr
8
Bien mais peut mieux faire
Pros:

- situation géographique
- gentillesse du personnel
- petit déjeuner
- literie
- possibilité de laisser ses bagages avant d'avoir la chambre et le jour du départ.

Cons:

- chambre et salle de bain défraîchis
- chambre mal insonorisée

2026-10-13 • via Nuitee
A
Aline • solo_traveller • fr
6
Ça depanne
Pros:

L’emplacement, chambre propre avec vue sur la cathédrale, le prix

Cons:

Le bruit (couloir et chambres) On entend les personnes brancher/débrancher leur téléphone…
Un torchon sale par terre dans les escaliers

2026-10-12 • via Nuitee
D
Dominika • family_with_children • pl
7
2026-10-11 • via Nuitee
M
MUSTAPHA • solo_traveller • fr
7
Très bon rapport qualité prix, très bon emplacement
Pros:

l'emplacement, idéal, près de hyper centre, pas trop loin de la gare, des commerces, des restaurants, très belle vue sur la cathédrale. Le directeur est gentil, agréable, il a réglé assez vite une demande au niveau d'un bruit dans la chambre. Ces chambres sont calmes, c'est appréciable.

Cons:

Le bruit de l’aération dans les chambres, la salle du petit déjeuner assez sommaire mais le petit déjeuner est bon.

2026-10-11 • via Nuitee
N
Nienke • couple • nl
5
2026-10-10 • via Nuitee
C
Carolina • couple • es
4
Pros:

La ubicación

Cons:

La cama eran dos individuales pegadas que hace hueco en el medio como hamaca y mucho ruido, no hay aislamiento suficiente del ruido

2026-10-10 • via Nuitee
B
Bruno • solo_traveller • be
7
2026-10-07 • via Nuitee
C
Carole • couple • fr
5
Bien placé, confort correct pour un court séjour mais la propreté de la SDB est insuffisante
Pros:

Emplacement. Personnel agréable

Cons:

Propreté de la salle de bain

2026-10-07 • via Nuitee
B
BJ76 • solo_traveller • fr
10
Pros:

Bien placé en centre ville. Pratique pour visiter la ville.

2026-10-07 • via Nuitee
D
dulce • solo_traveller • fr
3
Pros:

Bon emplacement

Cons:

Chambre exiguë
Évier bouché
WC qui fuit
Exterieur hruyant

2026-09-19 • via Nuitee
E
Elisabetta • family_with_children • it
9
Soggiorno reso piacevole dalla gentilezza e disponibilità del personale
Pros:

Posizione centrale vicino alla cattedrale, personale gentile e disponibile, colazione ricca e ottima

2026-09-19 • via Nuitee