The Vicarage Freehouse & Rooms

Hotels
•
Independent
8.4 (122 reviews)
Knutsford Road, Holmes Chapel, Crewe, England, CW4 8EF , Crewe , GB
44-01477-533393

listing image 1
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Pets allowed

Facilities

Newspapers in lobby (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Fireplace in lobby
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room quality inconsistency

Categories

Cleanliness
6.65
Numerous complaints about unkempt and dirty rooms.
Service
9.65
Staff were generally described as friendly and helpful.
Location
9.15
Convenient access to nearby venues, positively noted by guests.
Room Quality
7.15
Inconsistent quality; some rooms were excellent while others were outdated.
Amenities
9.15
Amenities were satisfactory with good facilities as mentioned.
Value for Money
8.15
While some found it a good value, others felt it was lacking for the price.
Food and Beverage
8.65
Food received positive remarks, especially in terms of quality.
Overall Experience
8.65
Mixed feelings; some aspects were very good while others fell short.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Recreation and Relaxation: Guests can enjoy various recreational activities such as renting bicycles and unwinding on the terrace or in the garden. The serene ambiance is perfect for a peaceful getaway.

Culinary Delights: Indulge in exquisite British cuisine at The Vicarage Freehouse, where you can relish drinks at the bar/lounge and dine alfresco. Room service is also available during limited hours for a cozy night in.

Luxurious Comfort: Featuring 23 well-appointed guestrooms with modern amenities including plasma televisions, deep soaking bathtubs, and complimentary Wi-Fi, the hotel ensures a comfortable and enjoyable stay.

Immerse yourself in luxury at The Vicarage Freehouse & Rooms – your ideal retreat in Crewe.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OVD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.4
Based on 122 reviews
Cleanliness: 6.65
Service: 9.65
Location: 9.15
Room Quality: 7.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
B
Bradley • couple • gb
5
Meh
Pros:

Location

Cons:

Asked multiple times with help for WiFi kept getting told someone would come to room, no one ever did 3 times

2026-07-18 • via Nuitee
G
Genevieve • solo_traveller • gb
6
Pros:

Very good beeakfast

Cons:

Sometimes room cleaning service could have been better.

2026-07-16 • via Nuitee
G
Ginny • family_with_children • gb
7
2026-07-13 • via Nuitee
S
Steven • solo_traveller • gb
7
2026-07-13 • via Nuitee
D
Diane • solo_traveller • gb
7
Pros:

Very clean and lovely that water was in the room and biscuits as a snack

Cons:

The TV did not work it ruined my stay as part of my pleasure was ro watch TV in bed. I reported it to a staff member but nothing got done so it was miserable stay

2026-07-13 • via Nuitee
M
Martin • couple • gb
10
Perfect place in perfect location
Pros:

Friendly and caring staff and got a free room upgrade

Cons:

Nothing

2026-07-09 • via Nuitee
L
Lisa • couple • gb
5
Would not recommend , no atmosphere, no soul and gloomy !!!
Pros:

Good location, although on main road . Pub/ bar area nice although £19 for a single gin and tonic and glass of wine . No wonder the place was empty !

Cons:

Had booked a room with a river view , no river view so asked to move , was given another room that supposedly had a river view , still no river view !.. As shown in pictures ! ….. Should not advertise rooms with river views if they don’t have them !….. All communal areas and rooms very dark . Scruffy outside area . Staff member who actually told us “he didn’t care because he is due to leave “. was arrogant and critical of young guy behind the bar who was doing his best and had only been there for 2 weeks…. Tired hotel that seems to be doing the minimum to just survive . Would not stay here again

2026-07-08 • via Nuitee
J
Jane • solo_traveller • gb
6
2026-07-05 • via Nuitee
S
Stephen • couple • gb
6
Probably good value for money, but not a memorable stay.
Pros:

Good location, convenient for motorway. Very pleasant staff (reception and bar)

Cons:

Austere room. Peacocks outside the room calling at 5am! Very long wait for dinner (though the staff were full of apologies).

2026-07-05 • via Nuitee
M
Matthew • couple • gb
3
Staff lovely. Lack of any guests and dinner made it soulless
Pros:

Large pub style accommodation

Cons:

I booked dinner. Received a reminder email. Went down for dinner and there was no dinner available. Evidently no meals served in the evening on a Sunday despite my booking and the reminder. I had to walk into town to eat
Breakfast was meagre. No offer of anything other than a sparse continental. I might have missed this when I booked

2026-06-29 • via Nuitee
M
Michael • couple • gb
4
Not having juice and selection of teas and coffees are the basic you should expect
Pros:

Location and outside appearance

Cons:

Basics missing at breakfast not the best sleep

2026-06-28 • via Nuitee
G
Gillian • solo_traveller • gb
8
2026-06-28 • via Nuitee
M
Mary • couple • ie
10
Adaquite…….met our needs at short notice
Pros:

The Breakfast

Cons:

Needs updating!

2026-06-28 • via Nuitee
M
Melanie • couple • gb
5
2026-06-21 • via Nuitee
Y
Yvonne • couple • gb
8
Pros:

Friendly staff. Good food and atmosphere. Rooms comfortable and clean.

2026-06-20 • via Nuitee
A
Andrew • couple • au
8
2026-06-16 • via Nuitee
L
Lydzmail • solo_traveller • gb
8
Pros:

Lovely staff

Cons:

Bed not comfortable

2026-06-08 • via Nuitee
K
Kdavies1988 • couple • gb
8
Pros:

Didn’t have breakfast but enjoyed the stay, the staff were really good friendly and made us feel welcome.

Cons:

We unfortunately missed the 6 o’clock cut off for food which we must have missed when we booked the room.

2026-06-08 • via Nuitee
J
Jane • couple • gb
9
Great value for money.
Pros:

Easy location to a wedding venue. Room was good for money. Front of house guy at breakfast was a diamond - very cheerful and even provided a few songs!

Cons:

Decor was a little dark and dated.

2026-06-06 • via Nuitee
R
Rosemary • solo_traveller • gb
8
2026-06-06 • via Nuitee