The Vicarage Freehouse & Rooms

Hotels
Independent
8.4 (122 reviews)
Knutsford Road, Holmes Chapel, Crewe, England, CW4 8EF , Crewe , GB

Pets allowed

Facilities

Newspapers in lobby (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Fireplace in lobby
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room quality inconsistency

Categories

Cleanliness
6.65
Numerous complaints about unkempt and dirty rooms.
Service
9.65
Staff were generally described as friendly and helpful.
Location
9.15
Convenient access to nearby venues, positively noted by guests.
Room Quality
7.15
Inconsistent quality; some rooms were excellent while others were outdated.
Amenities
9.15
Amenities were satisfactory with good facilities as mentioned.
Value for Money
8.15
While some found it a good value, others felt it was lacking for the price.
Food and Beverage
8.65
Food received positive remarks, especially in terms of quality.
Overall Experience
8.65
Mixed feelings; some aspects were very good while others fell short.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Recreation and Relaxation: Guests can enjoy various recreational activities such as renting bicycles and unwinding on the terrace or in the garden. The serene ambiance is perfect for a peaceful getaway.

Culinary Delights: Indulge in exquisite British cuisine at The Vicarage Freehouse, where you can relish drinks at the bar/lounge and dine alfresco. Room service is also available during limited hours for a cozy night in.

Luxurious Comfort: Featuring 23 well-appointed guestrooms with modern amenities including plasma televisions, deep soaking bathtubs, and complimentary Wi-Fi, the hotel ensures a comfortable and enjoyable stay.

Immerse yourself in luxury at The Vicarage Freehouse & Rooms – your ideal retreat in Crewe.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OVD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.4
Based on 122 reviews
Cleanliness: 6.65
Service: 9.65
Location: 9.15
Room Quality: 7.15
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
J
Jacqueline
10
Pros:

Check in was very good, very friendly staff,
Room was average decor looks tired,
The Room we were in bed wasn't very comfortable, in comparison the beds we have slept in previously at the same hotel.

2025-10-12 via Nuitee
J
John
4
Disappointed
Pros:

We had Room 1 which can only be described as needing a complete makeover. Admittedly we didn’t pay a fortune but furniture was chipped& shabby, carpet dirty and damaged, room smelt of smoke, bath panel broken and shower head full of mould. Was very disappointed. Our friends had another room which was lovely that they had paid more for but we took what was the only room available at the time of booking.

2025-09-19 via Nuitee
O
Olivia
10
Pros:

Cozy quiet rooms. Hot clean showers. Slept like a log. Easy access to venue down the road. Lovely cozy bar and restaurant area. Friendly staff.

2025-09-16 via Nuitee
D
David F
8
Pros:

Good value for money. Nothing exceptional.

2025-09-03 via Nuitee
V
Verified traveler
10
Pros:

Room clean with good facilities. Goos breakfast. Helpful staff. Will definitely book again if in the area.

2025-08-23 via Nuitee
M
maria partner
10
Pros:

This was a last minute stop over. Great food and fantastic value for money. Bed was comfortable and the room was clean and comfortable. Yes a little warm but like I said wasn’t overpriced so was very happy. The pub and function rooms look fantastic so would definitely recommend a stay or even just to stop for food.

2025-08-08 via Nuitee
T
Tamara partner
2
Pros:

We are extremely disappointed at our stay last night for the amount of money we paid the environment was unkempt the surrounding areas before arriving to our room gave us a good indication of what we was about to expect the carpets had not been vacuumed there was thick dust everywhere the fan in the bathroom was broken so each time we used the bathroom there was an horrendous noise The bin in the bedroom was filty the walls had stains splatterd on my partners pillow case had stains the room and hotel was very tired and unkempt i can forward photographs if needed

2025-08-03 via Nuitee
G
Gillian
8
Worth a stay
Pros:

We spent 2 nights at The Vicarage - very pleasant experience. Friendly welcome very informative. Good choice at Breakfast - nothing too much trouble. Did not have evening menu as was visiting family in the area. Rooms reasonable size - also bathroom - shower could have been better - internet not great but overall very good stay - would return.

2025-08-03 via Nuitee
M
Margaret family
8
Pros:

It’s definitely very pet friendly ,

2025-07-29 via Nuitee
N
Nicholas
10
Great service and location
Pros:

Great staff and lovely food

2025-07-25 via Nuitee
K
Keith
8
Lovely setting and nice staff but seemed under pre
Pros:

Room was clean but decor is dated and in need of refresh
There seemed to be a shortage of staff
We only stayed 1night and it was ok for our needs

2025-07-20 via Nuitee
C
Chris partner
6
Pros:

The staff were helpful and genuinely nice, especially at breakfast! The room was not value for money, in my opinion, and breakfast was an extra cost when we booked through Expedia.

2025-07-12 via Nuitee
A
Arabella
4
Pros:

There is a significant mismatch between the social media photos of this property and rooms and the reality. The bathroom in our room
Was particularly poor- mould around the bath, rust all over the bin, marks on the door and generally a very low standard. Marks on the walls in the bedroom, random hangers in the wardrobe…felt very budget and yet, far from a budget price. The outside eating areas are overlooking the car parks and by a very noisy road. Really disappointing. The staff however were lovely and extremely helpful.

2025-06-27 via Nuitee
R
Rita
2
Pros:

Basic. Staff never responded to send me the invoice. Communications are not great

2025-06-22 via Nuitee
J
John
2
Pros:

When we got there, there was no staff food was absolutely terrible. A group of 15 of us and not one of us had a decent meal

2025-06-19 via Nuitee
M
Mayrin Yamileth friends
10
Pros:

I love staying a this hotel!

2025-06-17 via Nuitee
S
Susan partner
10
Pros:

Very comfortable hotel. Food excellent. Staff were friendly

2025-06-03 via Nuitee
J
Jane
6
Pros:

A bit of a mixed stay . Room comfortable and bedding comfortable however the room we were in had a damp issue and the corner of the room had bubbling wallpaper .

2025-05-20 via Nuitee
V
Verified traveler
8
One night stay for local wedding
Pros:

One night stay for a local wedding. Friendly, helpful staff. Smartly decorated room. Delicious breakfast. Weren’t there long but was very pleasant and would recommend.

2025-05-06 via Nuitee
J
Jane
6
Pros:

Comfy bed, nice breakfast. Lovely building.
Could be improved with dressing table mirror,

2025-05-04 via Nuitee