Agua Hotels Vila Branca

Hotels
Agua Hotels
8.8 (157 reviews)
Rua Santa Casa da Misericordia, Torraltinha, Lagos, 08600 , Lagos , PT

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Snorkeling nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Scooter/moped rentals nearby
See all facilities

Review Highlights

Pros:
Clean and modern accommodations
Friendly and helpful staff
Cons:
Maintenance issues not promptly addressed
A bit of a walk to restaurants

Categories

Cleanliness
8.26
Some cleanliness issues reported with a broken garbage bin and maintenance not addressing reported problems.
Service
9.23
Customer service at the hotel was outstanding and staff were very helpful.
Location
9.27
Excellent location with easy access to the beach and local amenities.
Room Quality
8.72
The apartments were spacious and well-equipped, though some minor issues with furniture comfort were noted.
Amenities
8.75
The amenities, including pools and kitchens, were good, but the pool temperature was a concern for some.
Value for Money
8.71
Good value provided for the amenities and services, although some mentioned minor price criticisms.
Food and Beverage
8.76
Breakfast was good overall, with a decent selection.
Overall Experience
8.73
Overall a very nice stay with mainly positive experiences, though some concerns with maintenance were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:10

Property Description

Discover your perfect getaway at Agua Hotels Vila Branca, where comfort meets convenience in the heart of Lagos.

Stunning Views and Relaxation
Unwind in our beautiful garden while taking in the fresh coastal air, creating an idyllic atmosphere for relaxation.

Exceptional Dining Options
Savor delicious meals at Restaurante da Vila or grab a quick snack at our onsite café. Join fellow guests at our complimentary reception, and enjoy refreshing drinks at the bar or poolside bar.

Comfortable Accommodations
With 99 air-conditioned guest rooms featuring rainfall showers and satellite TV, every detail is designed for your comfort. Plus, enjoy modern amenities like complimentary Wi-Fi and luggage storage to enhance your stay.

Don't miss the chance to experience the best of Lagos—book your stay at Agua Hotels Vila Branca today!

Important information:

  • The property is professionally cleaned.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.8
Based on 157 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
L
Lukasz couple gb
10
2026-06-27 via Nuitee
A
Aurelio couple es
8
2026-06-26 via Nuitee
R
Roland solo_traveller de
8
2026-06-25 via Nuitee
L
Laura tatiana couple es
10
Perfecta
Pros:

Excelente todo muy bien

2026-06-24 via Nuitee
G
Gema solo_traveller es
10
Pros:

La atención del personal en general. La amplitud del apartamento y todo su equipamiento. El entorno está lleno de vegetación y la calma.

Cons:

La ducha que no sé podia colgar para ducharte y el mando del grifo que era un palo muy largo y fino como te de en un ojo te deja ciego. El WC es super alto y conste que mido 1'67 de altura.

2026-06-24 via Nuitee
T
Tracey couple nz
9
2026-06-23 via Nuitee
D
Delphine family_with_children fr
10
2026-06-20 via Nuitee
W
Werner family_with_children de
3
Zu teuer für diesen Service
Pros:

Parkplatz vor Unterkunft, Geräumiges Zimmer

Cons:

Wir haben 4 Nächte gebucht, und haben kein einziges mal frische Handtücher bekommen. Auch nicht auf Nachfrage. Das Personal war nach der zweiten Anfrage äußerst Herablassend und insgesamt unfreundlich. Die Brötchen zum Frühstück waren alt um fast zu sagen nicht genießbar.

2026-06-20 via Nuitee
U
Uilton solo_traveller br
10
2026-06-19 via Nuitee
M
may solo_traveller es
8
Una pasada el alojamiento.. pero cuidado con la gestión de reservas
Pros:

La casa y las piscinas estaban súper bien.
La chica de recepción es resolutiva y agradable.

Cons:

Que al llegar a recepción nos dijeran que no se reflejaba en la reserva que veníamos con niños(lo cual en la mia se reflejaba perfectamente)esto causó que tardarán una hora y media en entregarnos la habitación, por que llegamos a las 7 de la tarde y ya el servicio de limpieza había terminado nos tuvo que montar las camas la chica de recepción ( que lo hizo muy bien) pero es verdad que veníamos del coche con los niños y estábamos deseando llegar y tener este inconveniente nos chocó

2026-06-18 via Nuitee
G
Gabrielle extended_group au
8
Great location, awesome & spacious rooms, beautiful hotel
Pros:

It was a good location to the town centre, we had a car so it was a very short drive in. The hotel had ample parking and we always got a park right outside our building. The pools had heaps of sunbeds which was good. Rooms were very spacious, and had great facilities! Washing machine is a plus. Reception was very lovely, and she spent the time to give us recommendations around Lagos.

Cons:

Both double beds only came with two small pillows (plus two decorative pillows). It would have been good if we had four standard pillows (e.g., 2 pillows per person).

2026-06-15 via Nuitee
M
Manuel couple pt
8
Jà fiquei hospedada neste hotel pelo menos por 4 anos, deve dizer (valer por)alguma coisa.
Cons:

Barulho de madrugada feito por outros hospedes, deveriam ser mais seletivos. Talvez separar por idades + -.

2026-06-14 via Nuitee
J
joana.costa.santos solo_traveller pt
9
2026-06-14 via Nuitee
H
Hugo couple ar
10
Días de descanso y paseo en Lagos
Pros:

Todo impecable, Patricia muy amable nos dio los mejores consejos sobre que recorrer y donde comer.
Volvería !!

Cons:

Nada en particular.
Por ahí que no tuvieran máquina de hielo

2026-06-13 via Nuitee
A
Aldemi solo_traveller br
8
2026-06-13 via Nuitee
A
Accoto solo_traveller it
8
Pros:

Posizione ottimale: location fuori dal caos, il centro è facilmente raggiungibile a piedi in 18 minuti.

Cons:

Cambio asciugamani ogni tre giorni,
forse è da rivedere.

2026-06-11 via Nuitee
A
Ana Paula family_with_children es
9
Pros:

cocina

Cons:

limpieza

2026-06-11 via Nuitee
P
Paul solo_traveller de
9
2026-06-10 via Nuitee
N
Nagl couple at
9
Empfehlenswert
Pros:

Das Personal war sehr freundlich, hilfsbereit und im Restaurant hat der Chef Josef mit seinen Spässen die Gäste unterhalten. Leider war der Frühstückskaffee aus der Maschine nicht gut, sonst hat das Frühstück gut gepasst. Die Lage ist, sehr ruhig, zu Fuss ca 20 Minuten zum nächsten Strand und in die Altstadt

Cons:

Der Frühstückskaffee (s.o.)

2026-06-09 via Nuitee
S
Samantha couple gb
9
We had a lovely, relaxing and happy stay. Thank you.
Pros:

The restaurant staff were absolutely amazing. So helpful and friendly. The meals we had with our half board stay were delicious. The reception staff were courteous and professional. The apartment we were eventually given was really lovely and clean. We loved our holiday so much that we have booked to return next year.

Cons:

We arrived at Midday bur had to wait until 330pm for a room. The receptionist forgot we were waiting! That was frustrating after a 2am start that morning. We were initially put in an upstairs room that had steep steps despite telling the receptionist that my husband had a bad knee. I requested a move and we were given a ground floor apartment. However, we had to pay 48 euros which we feel the receptionist could have waived in the circumstances. There was quite a lot of bird droppings around the pool area. My husband had to remove some himself because it was disgusting and he thought a child could slip on it and hurt themselves.

2026-06-09 via Nuitee