Carlton President

Hotels
•
Carlton Hotel Collection
9 (3303 reviews)
Floraweg 25 , Utrecht , nl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Spa facilities not satisfactory

Categories

Cleanliness
8.08
Cleanliness issues mentioned with dirty showers and outdated rooms.
Service
9.55
Reception staff were exceptionally helpful and friendly.
Location
9.59
Conveniently located near the highway and close to public transport.
Room Quality
9.04
Rooms were comfortable but had some outdated features.
Amenities
8.57
Sauna and gym available, but some amenities not functioning properly.
Value for Money
8.53
Paid extra for spa but many facilities were unsatisfactory.
Food and Beverage
9.58
Breakfast was described as extensive and delicious with plenty of options.
Overall Experience
9.05
Overall pleasant stay despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:18

Property Description

Luxurious Accommodations
The Carlton President in Utrecht offers tastefully decorated rooms with modern amenities for a comfortable stay.

Leisure Facilities
Enjoy complimentary access to the leisure centre featuring a sauna, spa bath, and steam bath for ultimate relaxation during your stay.

Culinary Delights
Indulge in a healthy breakfast sourced locally, savor seasonal international dishes at restaurant One24, and unwind with a cocktail or special beer at the bar.

Experience luxury, relaxation, and exquisite dining at Carlton President. Book now for an unforgettable stay!

Important information:

The wellness centre is open from 07:00 until 22:00 daily for hotel guests.

When booking 3 rooms or more, different policies and additional supplements may apply.

In case of a non-guaranteed reservation, the hotel reserves the right to cancel the room after 4:00 PM on the day of arrival. All reservations made with a credit card will be checked for the full booking amount. In case of no valid data, we reserve the right to cancel the booking.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3303 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
L
larisa • family_with_children • il
9
would reccomend this hotel
Pros:

big and free parking space
very good restourant at the hotel
the breakfast is very good
comfortable bed
pity we didnt have enough time to enjoy wellness center and the pool table

Cons:

the service at the restourant is mediocre
even after asking to clean up the table they barely took some of the dirty plates and left us with dirty table despite the fact we were expecting a desert

2026-07-17 • via Nuitee
Z
zhihong • family_with_children • bg
8
非常舒适，感谢7.10日用心负责的前台人员和7.11号的早餐餐馆工作人员
Pros:

跟7.10值班的前台工作人员表达自己需要提前用早餐的情况，前台人员非常及时的与餐馆人员反馈情况并给予我们提前用餐的便利。非常感谢这位前台人员提供的优质细心的服务。其次，餐馆工作人员态度非常好，会主动与客人打招呼。

Cons:

酒店风景很好，但外面的阳台可以再装修一下。水泥阳台与酒店高端的外观不匹配，会降低对酒店房间的体验感。
其次，我们在booking上预定了两位成人，一位儿童的房型，但到办理入住时前台人员说明酒店不存在网上加床的服务，要线下付费，虽然前台工作人员表示不需要额外加钱了，但为了避免其他客户也出现这种情况从而增加额外的沟通成本，请及时更新酒店booking页面，增加需要入住时办理加床的说明。

2026-07-16 • via Nuitee
M
Maria • couple • pt
10
2026-07-14 • via Nuitee
E
Eveline • couple • nl
10
Prima hotel, goede prijs-/kwaliteit verhouding
Pros:

Locatie tov evenement maarsseveense plassen

Cons:

Geen ruststoelen in welness ruimte

2026-07-13 • via Nuitee
R
Risanne • solo_traveller • nl
7
Pros:

Ruime kamer, heerlijk groot bed. Fijne Regendouche.
Mooi hotel, vriendelijk personeel. Airco aanwezig.

Cons:

Tapijt op de grond was deels stuk en zag er niet heel fris meer uit. Badkamer en toilet nog hier en daar wat viezigheid van de vorige gasten.

2026-07-13 • via Nuitee
R
Robert • solo_traveller • nl
10
Pros:

De service en de vriendelijkheid van het personeel en van de receptie en mooie ruime kamer en een goede variatie van het ontbijt

2026-07-13 • via Nuitee
F
Francois • solo_traveller • nl
8
2026-07-12 • via Nuitee
V
v Leersum • solo_traveller • nl
2
Pros:

Locatie is prima. Dichtbij het strant

Cons:

De donkere dame achter de receptie heeft geen manieren.

2026-07-12 • via Nuitee
J
Jean • couple • lu
7
Pros:

Gefallen hat uns das Balkon, auch die gut funktionierende Klimaanlage und das bequeme Bett. Das Hotel liegt zwar nah an der Autobahn, so dass es Hintergrundgeräusche gibt, aber die riesige Anlage ist gut begrünt und schön gestaltet.

Cons:

Die Möblierung des Zimmers fanden wir steril. Wir bedauerten auch, dass es nur eine bequeme Sitzgelegenheit gab. Badezimmer und Toilette haben uns auch nicht gefallen.

2026-07-12 • via Nuitee
A
Ahmad • family_with_children • nl
10
Great location and clean rooms
Pros:

The place was very clean and the room had everything we need

2026-07-11 • via Nuitee
A
Alie • solo_traveller • nl
9
Overdag lekkef fietsen en in hotel relaxen
Pros:

Fijne kamer, op de begane grond, prachtige natuur en rust , geweldig

Cons:

Niets

2026-07-11 • via Nuitee
M
Michelle • couple • nl
8
2026-07-09 • via Nuitee
M
Marion • solo_traveller • fr
8
2026-07-08 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Hotel a nice place to stay, nice size rooms, great breakfast. Staff very friendly.

Cons:

There was an issue with the ac in our room, the controller did not work properly. Bedding was quite heavy so we were very hot at night

2026-07-08 • via Nuitee
F
Filip L. • solo_traveller • be
10
2026-07-08 • via Nuitee
A
Anne • couple • ie
8
Very pleasant.
Pros:

The quality and choice of the breakfast were very good.
The fridge in the bedroom is a bonus during high temperatures
Calm ambience and friendly staff.

2026-07-07 • via Nuitee
A
Andrii • couple • nl
7
2026-07-07 • via Nuitee
H
Henk • solo_traveller • nl
7
2026-07-07 • via Nuitee
D
Delphine • couple • be
10
Pros:

the bed was so comfortable and breakfast was amazing. didn’t had the chance to order roomservice, so definitely coming back for that !

2026-07-06 • via Nuitee
G
Gemmeke • solo_traveller • nl
9
2026-07-05 • via Nuitee