Carlton President

Hotels
Carlton Hotel Collection
9 (3303 reviews)
Floraweg 25 , Utrecht , nl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Spa facilities not satisfactory

Categories

Cleanliness
8.08
Cleanliness issues mentioned with dirty showers and outdated rooms.
Service
9.55
Reception staff were exceptionally helpful and friendly.
Location
9.59
Conveniently located near the highway and close to public transport.
Room Quality
9.04
Rooms were comfortable but had some outdated features.
Amenities
8.57
Sauna and gym available, but some amenities not functioning properly.
Value for Money
8.53
Paid extra for spa but many facilities were unsatisfactory.
Food and Beverage
9.58
Breakfast was described as extensive and delicious with plenty of options.
Overall Experience
9.05
Overall pleasant stay despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:18

Property Description

Luxurious Accommodations
The Carlton President in Utrecht offers tastefully decorated rooms with modern amenities for a comfortable stay.

Leisure Facilities
Enjoy complimentary access to the leisure centre featuring a sauna, spa bath, and steam bath for ultimate relaxation during your stay.

Culinary Delights
Indulge in a healthy breakfast sourced locally, savor seasonal international dishes at restaurant One24, and unwind with a cocktail or special beer at the bar.

Experience luxury, relaxation, and exquisite dining at Carlton President. Book now for an unforgettable stay!

Important information:

The wellness centre is open from 07:00 until 22:00 daily for hotel guests.

When booking 3 rooms or more, different policies and additional supplements may apply.

In case of a non-guaranteed reservation, the hotel reserves the right to cancel the room after 4:00 PM on the day of arrival. All reservations made with a credit card will be checked for the full booking amount. In case of no valid data, we reserve the right to cancel the booking.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3303 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
R
Rosita couple nl
7
2026-08-08 via Nuitee
V
Vít family_with_children cz
7
2026-08-08 via Nuitee
P
PARTHENA family_with_children gr
8
2026-08-08 via Nuitee
D
DOLORS couple es
5
Cons:

Està molt mal comunicat amb Utrech,

2026-08-08 via Nuitee
M
Maria solo_traveller es
8
Pros:

Els serveis que dóna l'hotel tot i que quan hi érem el wellness estava en manteniment. Aparcament inclòs en el preu. I unes sales de reunions exel.lents. Les taules impressionants.

Cons:

Que no l'avisessin que el wellness estava en manteniment. I el llit supletori no era confortable.

2026-08-07 via Nuitee
G
Guido Maria solo_traveller de
10
Pros:

Big room great location if you are planning to park there and get the Bus to Utrech center Bus stop is nearby the hotel. Breakfast is great! Happy over all!

2026-08-07 via Nuitee
G
Grzegorz extended_group pl
10
2026-08-07 via Nuitee
B
brent couple be
8
2026-08-07 via Nuitee
S
Susanne couple de
9
Komme gerne wieder
Pros:

Das geräumige und klimatisierte Zimmer, das sehr freundliche und zuvorkommende Personal, das Frühstück, gute Lage zur Autobahn

Cons:

Die vielen Mücken. ;-)
Und im Restaurant wünschte ich mir ein Pastagericht.

2026-08-07 via Nuitee
A
Alexandra couple de
8
2026-08-06 via Nuitee
M
moche solo_traveller fr
9
Pros:

Très bon sejour

2026-08-06 via Nuitee
M
Marit solo_traveller nl
8
Pros:

Voor ons de locatie, heel gericht voor deze accommodatie gekozen.

Cons:

Ik vond het ontbijt, gezien de recensies, eerlijk gezegd wat tegenvallen

2026-08-06 via Nuitee
S
Sebastian family_with_children de
9
Ein toller Aufenthalt in Utrecht
Pros:

Das Personal war durchweg freundlich. Das war auf jeden Fall ein Plus. Jede Frage wurde professionell und freundlich beantwortet. Das Frühstückbuffet war dem Preis entsprechend ausgewogen und sehr gut.
Die Zimmer entsprachen der Beschreibung und wir haben uns sehr wohl gefühlt.

Die Lage ist zwar außerhalb von Utrecht, aber man ist ganz schnell (ca. 15 Min.) mit dem Bus im Zentrum.

Cons:

Leider sind die Türen etwas hellhörig und sie knallen beim Schließen. Manche Hotelgäste hatten dabei kein Gefühl und man hörte es im Zimmer. Die Zimmer sind leider etwas hellhörig.

2026-08-04 via Nuitee
M
Michael family_with_children it
8
2026-08-04 via Nuitee
R
Ronak family_with_children lu
10
Nice relaxing
Pros:

Pool

2026-08-03 via Nuitee
A
Aniel solo_traveller pl
10
Pros:

Dobra lokalizacja, bardzo dobre śniadanie w formie bufetu, ładne wnętrza, winda, możliwość korzystania za darmo z hotelowego spa i siłowni, miła obsługa, możliwość uzupełniania wody na korytarzu (i chyba zrobienia soku pomarańczowego, ale akurat nie było pomarańczy) i woda w pokojach za darmo a także możliwość zrobienia kawy czy herbaty w pokoju, lodówka w pokoju, duża łazienka w pokoju, telewizor z kanałami po angielsku też. Dobry nocleg zarówno na krótki, jak i długi pobyt. Bardzo blisko przystanku autobusowego do Utrecht Centraal.

Cons:

Jedyny, drobny minus był taki, że łóżka pojedyncze dzielił 1 cm, ale byłam z Przyjaciółką, więc nam to nie przeszkadzało.

2026-08-03 via Nuitee
W
Wesley extended_group nl
10
Heerlijk genoten
Pros:

Netjes schoon en exclusief ingericht voor een super prijs

2026-08-02 via Nuitee
F
Francesco family_with_children it
10
Ottimo soggiorno, quattro notti in una struttura rilassante e tranquilla.
Pros:

L’hotel è veramente bello, pulito e confortevole con personale top. È situato proprio all’imbocco autostradale a 500metri e questo gli permette di visitare i dintorni agevolmente. Il punto forte è il ristorante che è di buona qualità. Ha un’area attrezzata all’aperto che permette di rilassarsi al rientro di una giornata.

Cons:

Una mattina alle 9:00 (troppo presto) è entrato in camera un uomo che fa parte del personale per rifare la camera e eravamo ancora a letto io, mia moglie e mio figlio. Assolutamente da non fare, sarebbe potuto essere un argomento dì lamentela

2026-08-02 via Nuitee
B
Bart couple be
9
2026-08-02 via Nuitee
L
Leila T. solo_traveller ch
10
Familienfreundliches & Tolles Hotel
Pros:

Grosszügiges Zimmer, gut Ausgestattet, sauber und freundliches Personal. Auch der Wellnessbereich mit kleinem Pool/Whirlpool, Dampfbad und Sauna war super entspannend nach einem anstrengen Tag. Auch das Frühstücksbuffet war vielfältig und lecker.
Sehr zu empfehlen!

2026-07-25 via Nuitee