Carlton President

Hotels
Carlton Hotel Collection
9 (3095 reviews)
Floraweg 25 , Utrecht , nl

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Spa facilities not satisfactory

Categories

Cleanliness
8.08
Cleanliness issues mentioned with dirty showers and outdated rooms.
Service
9.55
Reception staff were exceptionally helpful and friendly.
Location
9.59
Conveniently located near the highway and close to public transport.
Room Quality
9.04
Rooms were comfortable but had some outdated features.
Amenities
8.57
Sauna and gym available, but some amenities not functioning properly.
Value for Money
8.53
Paid extra for spa but many facilities were unsatisfactory.
Food and Beverage
9.58
Breakfast was described as extensive and delicious with plenty of options.
Overall Experience
9.05
Overall pleasant stay despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:18

Property Description

Luxurious Accommodations
The Carlton President in Utrecht offers tastefully decorated rooms with modern amenities for a comfortable stay.

Leisure Facilities
Enjoy complimentary access to the leisure centre featuring a sauna, spa bath, and steam bath for ultimate relaxation during your stay.

Culinary Delights
Indulge in a healthy breakfast sourced locally, savor seasonal international dishes at restaurant One24, and unwind with a cocktail or special beer at the bar.

Experience luxury, relaxation, and exquisite dining at Carlton President. Book now for an unforgettable stay!

Important information:

Please note, the wellness center is open from 07:00 until 13:00 daily for hotel guests. After 13.00 the wellness center is only available by reservation (additional charges apply).

When booking 3 rooms or more, different policies and additional supplements may apply.

In case of a non-guaranteed reservation, the hotel reserves the right to cancel the room after 4:00 PM on the day of arrival. All reservations made with a credit card will be checked for the full booking amount. In case of no valid data, we reserve the right to cancel the booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3095 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
K
Kym solo_traveller ch
10
Guter angenehmer Aufenthalt
Pros:

Grosses sehr geräumiges Zimmer grosses Bett bequemes Bett schönes Bad ja alles in allem ein sehr schönes Hotelzimmer

Cons:

-

2026-02-13 via Nuitee
P
Paul solo_traveller nl
8
2026-02-13 via Nuitee
M
Mateusz couple nl
7
2026-02-13 via Nuitee
Z
Zeresenay couple nl
1
2026-02-13 via Nuitee
T
Thor extended_group ch
9
sehr angenehm, alles gut
2026-02-13 via Nuitee
E
Esteban solo_traveller fr
9
Très bon hôtel et séjour agréable
Pros:

Tout était génial

Cons:

On est assez loin de la ville et je trouve ça mal desservi, mais au vu de tout les point positif cela est négligeable. (Le sol de la terrasse comporte des trous et cela m’est arrivé de faire tomber des affaires à l’étage inférieur..🥲)

2026-02-12 via Nuitee
N
Nol couple nl
7
Efficient, centrale ligging.
Pros:

Parkeer gemak, centrale ligging voor onze behoefte, koffie & thee op kamer.

2026-02-11 via Nuitee
M
Mansukhani solo_traveller in
10
Excellent n cozy
Pros:

Clean n large rooms . Great service

2026-02-11 via Nuitee
J
J. couple nl
8
2026-02-11 via Nuitee
S
Sabine solo_traveller nl
8
2026-02-11 via Nuitee
T
Trevisan couple be
7
Leuke overnachting met een gezellige bar
Pros:

De kamer was zoals verwacht.

Cons:

We hebben geen gebruik kunnen maken van de jacuzzi omdat het heel druk was en er zelfs een koppel in aan het spelen was wat dus heel het bad in beslag nam

2026-02-10 via Nuitee
J
Janette solo_traveller nl
8
2026-02-10 via Nuitee
W
Wiktor couple pl
10
2026-02-09 via Nuitee
M
mihael couple hr
10
2026-02-09 via Nuitee
K
Koslowsky solo_traveller de
10
2026-02-09 via Nuitee
K
Kyrylo couple ua
10
2026-02-09 via Nuitee
A
Agnieszka couple pl
9
Cons:

Brak szlafrokow

2026-02-08 via Nuitee
I
Ibrahim couple be
10
Pros:

Nous avons passé super nuit dans l’hôtel. Tout était nickel et surtout calme ce que nous recherchions !

2026-02-08 via Nuitee
R
Ruben couple lu
10
2026-01-31 via Nuitee
K
Karel solo_traveller nl
1
Dramatisch, bij inchecken geen aandacht en geen service. Ronduit onfatsoenlijk.
Pros:

Niets

Cons:

Zeer slechte service en onbeleefde bejegening. Stelde een vraag over parkeren, wat ingewikkeld bleek, bij inchecken. Ik werd aan de kant geschoven en anderen weren eerst geholpen. Ben maar weggegaan omdat ik niet werd ingecheckt. Wel netjes betaald, in later contact over de situatie was terugbetaling niet mogelijk. Slechtste hotel ever.

2026-01-30 via Nuitee