Carlton President

Hotels
Carlton Hotel Collection
9 (3209 reviews)
Floraweg 25 , Utrecht , nl

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Spa facilities not satisfactory

Categories

Cleanliness
8.08
Cleanliness issues mentioned with dirty showers and outdated rooms.
Service
9.55
Reception staff were exceptionally helpful and friendly.
Location
9.59
Conveniently located near the highway and close to public transport.
Room Quality
9.04
Rooms were comfortable but had some outdated features.
Amenities
8.57
Sauna and gym available, but some amenities not functioning properly.
Value for Money
8.53
Paid extra for spa but many facilities were unsatisfactory.
Food and Beverage
9.58
Breakfast was described as extensive and delicious with plenty of options.
Overall Experience
9.05
Overall pleasant stay despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:18

Property Description

Luxurious Accommodations
The Carlton President in Utrecht offers tastefully decorated rooms with modern amenities for a comfortable stay.

Leisure Facilities
Enjoy complimentary access to the leisure centre featuring a sauna, spa bath, and steam bath for ultimate relaxation during your stay.

Culinary Delights
Indulge in a healthy breakfast sourced locally, savor seasonal international dishes at restaurant One24, and unwind with a cocktail or special beer at the bar.

Experience luxury, relaxation, and exquisite dining at Carlton President. Book now for an unforgettable stay!

Important information:

The wellness centre is open from 07:00 until 22:00 daily for hotel guests.

When booking 3 rooms or more, different policies and additional supplements may apply.

In case of a non-guaranteed reservation, the hotel reserves the right to cancel the room after 4:00 PM on the day of arrival. All reservations made with a credit card will be checked for the full booking amount. In case of no valid data, we reserve the right to cancel the booking.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3209 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
M
Mirela solo_traveller hr
8
2026-05-08 via Nuitee
M
Martin Lischewski family_with_children de
4
Utrecht was beautiful, but the hotel was disappointing.
Pros:

The room was spacious, modern, and very well equipped. The beds were comfortable, and the bathroom was clean and had everything we needed. We also really enjoyed the breakfast, which offered a good variety and quality of food.

Cons:

Unfortunately, the Wi-Fi did not work during our stay. The reception staff was not helpful at all and came across as very unfriendly. Considering the high room price, it was disappointing that breakfast had to be paid separately. The price felt especially unreasonable because the hotel itself is already quite old and also located far outside the city center in the middle of a business area.

2026-05-08 via Nuitee
S
Sylvie solo_traveller fr
9
Pros:

l'hôtel est très bien décoré et la chambre est spacieuse et agréable

2026-05-07 via Nuitee
M
Michael couple nl
9
2026-05-07 via Nuitee
W
Wira couple br
8
Pros:

Estacionamento com boa localização é gratuito

Cons:

Carpete necessitando de cuidados (higienização) janelas bem sujas e o mini bar que não funcionava

2026-05-07 via Nuitee
S
Sankalp solo_traveller ch
8
2026-05-06 via Nuitee
F
Friederike couple de
7
2026-05-05 via Nuitee
S
Sabrina couple nl
7
Fijne kamer! Dichtbij van alles in Utrecht, Uber goed betaalbaar
Pros:

De kamer en de bedden

Cons:

Het beleid was veranderd… voorheen kon je het wellness gedeelte privé afhuren, dat was fantastisch! Nu was het te klein voor de hoeveelheid mensen en de faciliteiten daardoor niet allemaal te gebruiken.

2026-05-02 via Nuitee
W
Wim solo_traveller nl
9
2026-05-01 via Nuitee
W
Willem solo_traveller sk
10
Goede locatie
Pros:

Goede ligging - nette kamers - goed restaurant en ontbijt. Vriendelijk personeel.

2026-04-28 via Nuitee
A
Apostolos solo_traveller gr
8
2026-04-28 via Nuitee
C
Cas couple nl
9
2026-04-27 via Nuitee
R
Roy couple gb
9
A very satisfying and lovely time at the Carlton President Hotel in Utrecht.
Pros:

Breakfast was delicious, especially the bread. Both my partner and I thoroughly enjoyed the cooked and continental food items available. Our room was very comfortable and also very clean. We enjoyed our view and access through our balcony to the lovely back garden of the hotel.

Cons:

We would have liked to be closer to Utrecht city centre, but it didn't take too long to reach town after all.

2026-04-27 via Nuitee
E
Eveline solo_traveller nl
8
Pros:

Toen de toilet in mijn kamer kapot bleek te zijn kreeg ik meteen een andere kamer. Goede service!

Cons:

De toilet in mjjn kamer was kapot.

2026-04-26 via Nuitee
F
Friedrich couple be
10
Pros:

I was very positively surprised. The hotel is located a bit outside. After arriving I was a little bit skeptical because of the proximity to the highway. But it was surprisingly quiet at night, even with the window open. The room was very clean, the bed very comfortable, the staff very friendly and the breakfast very good.
It was easy to reach the city center by bus.

2026-04-25 via Nuitee
I
Iveta couple lv
8
2026-04-24 via Nuitee
N
Nico solo_traveller ch
8
2026-04-23 via Nuitee
H
Han extended_group nl
8
2026-04-20 via Nuitee
E
Elisa solo_traveller it
9
2026-04-18 via Nuitee
S
Sting family_with_children nl
9
2026-04-18 via Nuitee