Carlton President

Hotels
•
Carlton Hotel Collection
9 (3095 reviews)
Floraweg 25 , Utrecht , nl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Spa facilities not satisfactory

Categories

Cleanliness
8.08
Cleanliness issues mentioned with dirty showers and outdated rooms.
Service
9.55
Reception staff were exceptionally helpful and friendly.
Location
9.59
Conveniently located near the highway and close to public transport.
Room Quality
9.04
Rooms were comfortable but had some outdated features.
Amenities
8.57
Sauna and gym available, but some amenities not functioning properly.
Value for Money
8.53
Paid extra for spa but many facilities were unsatisfactory.
Food and Beverage
9.58
Breakfast was described as extensive and delicious with plenty of options.
Overall Experience
9.05
Overall pleasant stay despite some issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:18

Property Description

Luxurious Accommodations
The Carlton President in Utrecht offers tastefully decorated rooms with modern amenities for a comfortable stay.

Leisure Facilities
Enjoy complimentary access to the leisure centre featuring a sauna, spa bath, and steam bath for ultimate relaxation during your stay.

Culinary Delights
Indulge in a healthy breakfast sourced locally, savor seasonal international dishes at restaurant One24, and unwind with a cocktail or special beer at the bar.

Experience luxury, relaxation, and exquisite dining at Carlton President. Book now for an unforgettable stay!

Important information:

Please note, the wellness center is open from 07:00 until 13:00 daily for hotel guests. After 13.00 the wellness center is only available by reservation (additional charges apply).

When booking 3 rooms or more, different policies and additional supplements may apply.

In case of a non-guaranteed reservation, the hotel reserves the right to cancel the room after 4:00 PM on the day of arrival. All reservations made with a credit card will be checked for the full booking amount. In case of no valid data, we reserve the right to cancel the booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3095 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
F
Frank • couple • nl
8
Pros:

De schone kamer

Cons:

Niets

2026-04-04 • via Nuitee
A
Aicha • couple • nl
7
2026-04-04 • via Nuitee
D
De Jong • couple • nl
9
Pros:

Uitstekend hotel in alle opzichten behalve de inloopdouche: gladde vloer met name als hij nat werd en helemaal geen stang in de douche om je aan vast te houden! Levensgevaarlijk als je m8nder goed ter been bent

Cons:

Zie boven

2026-04-03 • via Nuitee
H
Hennie • couple • nl
10
Pros:

Alles prima in het hotel!

Cons:

De toegangsweg was onder onderhoud waardoor we bij aankomst gestressed de weg hebben moeten vinden. De navigatie werkte niet en het was niet goed aangegeven met borden.
Besloten de dag erna naar het congres wat op 5 minuten afstand was met de auto maar een half uur te gaan wandelen naar de locatie om stress te voorkomen in de ochtendspits.

2026-04-03 • via Nuitee
O
ollivier • couple • fr
7
Bien pour un voyage d affaire pas pour un sejour vacances
Pros:

La proprete la literie le confort

Cons:

La facturation de 8€ par personne pour avoir un peignoir pour aller au sauna ,
mesquin pour un 4 etoiles
Le hammam non operationnel
Le sauna froid
Hotel excentre pour visiter Utrecht

2026-04-03 • via Nuitee
C
Charissa • solo_traveller • nl
8
2026-04-03 • via Nuitee
T
Tina • solo_traveller • gb
7
I had a good stay and will visit again due to its location but the WiFi needs to improve
Pros:

Comfortable clean and location excellent

Cons:

WiFi did not work

2026-04-01 • via Nuitee
R
Roel • solo_traveller • nl
8
Prima hotel
2026-04-01 • via Nuitee
M
Mieke • couple • nl
8
Prima
Pros:

Fijne ruime schone kamer met een prima bed.

Cons:

De ietwat gedateerde badkamer met een douche in bad vond ik minder prettig.

2026-04-01 • via Nuitee
M
Michaël • couple • nl
9
Top.
2026-04-01 • via Nuitee
G
Gary • couple • gb
7
2026-04-01 • via Nuitee
J
J H • solo_traveller • nl
7
Goed hotel voor een zakelijk verblijf
Pros:

Goed hotel met heel nette en ruime kamers

Cons:

Klimaat in de kamer was niet goed te regelen (te warm), het restaurant was kwalitatief goed, maar het personeel maakte veel fouten.

2026-03-31 • via Nuitee
K
Karl • solo_traveller • se
10
2026-03-30 • via Nuitee
J
Jasper • solo_traveller • be
10
2026-03-30 • via Nuitee
R
Roel • couple • nl
8
2026-03-28 • via Nuitee
M
Monique • solo_traveller • nl
7
Prima hotel en aangrenzend restaurant
Pros:

De kamer en badkamer zijn ruim en er was een balkonnetje. De kamer is erg compleet ook.

Cons:

Er was een wegomlegging waardoor ik ondanks de navigatie maar niet bij het hotel kwam. Uiteindelijk gebeld en vriendelijk te woord gestaan, een berichtje hierover voor vertrek was prettig geweest. De receptionist die me hielp bij het inchecken was echt niet vriendelijk. Gelukkig was zijn collega wel erg behulpzaam.
Ik vond de kamer ook niet erg schoon, duidelijk al langere tijd alleen vluchtig schoongemaakt. Hoekjes, tegels, lichtknoppen waren echt niet schoon.

2026-03-28 • via Nuitee
S
Stefan • couple • de
8
Wir waren sehr gut untergebracht
Pros:

Sehr nettes Personal

Cons:

Frühstück könnte besser sein, Marmelade und Säfte haben sehr künstlich geschmeckt

2026-03-28 • via Nuitee
P
Peter • couple • be
8
2026-03-27 • via Nuitee
I
ingrid • couple • nl
10
Genoten
Pros:

Heerlijk geslapen

Cons:

Geen klachten

2026-03-26 • via Nuitee
P
Patricia • solo_traveller • nl
9
Fijne, ruime kamers, een heerlijk bed en gastvrij personeel
Pros:

Bed was heerlijk, kamer mooi ruim

Cons:

Bereikbaarheid was minder door werkzaamheden, was echt even zoeken. Vanaf de andere kant was niet aangegeven hoe je moest rijden richting jullie.

2026-03-26 • via Nuitee