a&o Berlin Friedrichshain

Hotels
A&O Hotels & Hostels
7.2 (5415 reviews)
Boxhagener Str. 73 , Berlin , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Value for money
Friendly staff
Cons:
Cleanliness issues
Inadequate room furnishings
Noise problems

Categories

Cleanliness
5.7
Several reviews mentioned issues with cleanliness, highlighting dirt left by previous guests.
Service
7.7
Service was generally regarded positively, though some mentioned difficulties in reaching staff.
Location
8.2
Location received consistent praise for being convenient with access to local amenities.
Room Quality
6.7
Room quality noted to have issues, such as hard mattresses and inadequate furnishings.
Amenities
7.2
Amenities quality varied, with reports of discomfort due to furnishings and various amenities.
Value for Money
8.2
Great value mentioned in relation to the price, especially considering location.
Food and Beverage
6.7
Mixed reviews regarding food and beverage options, with some needing improvement.
Overall Experience
7.2
Overall experience felt positive despite some noted weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:21

Property Description

Convenient Location
Located just 4 S-Bahn stops from Alexanderplatz, a&o Berlin Friedrichshain is nestled in Berlin’s vibrant Friedrichshain district, surrounded by trendy bars and clubs. The hotel is a mere 5-minute walk from Ostkreuz Station, making it easy to explore the capital at your convenience.

Comfortable Accommodation
With a variety of rooms and dormitories available, all equipped with private bathrooms and complimentary WiFi, a&o ensures a comfortable stay for all guests. Families can make use of the playroom, while sports enthusiasts can enjoy satellite TV broadcasting various sports channels in the lobby and bar.

Relaxing Amenities
Guests can kickstart their day with a delicious breakfast buffet in the bright breakfast room, followed by unwinding at the stylish lobby bar with billiards and Sky TV. In the summer, the hotel offers a sports court and a beer garden with a barbecue area, perfect for enjoying the warm weather. Start your Berlin adventure with us at a&o Berlin Friedrichshain.

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.Bed linens and towels are not included in the room rate. Guests can rent them at the property for an additional charge of EUR 1.65 per person or bring their own.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Location

Guest Reviews

7.2
Based on 5415 reviews
Cleanliness: 5.7
Service: 7.7
Location: 8.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 7.2
A
Andrea solo_traveller de
10
2026-08-08 via Nuitee
A
Andrea solo_traveller de
9
2026-08-08 via Nuitee
T
Tobias solo_traveller de
8
Pros:

Die Zimmer waren sauber, das Personal nett.

Cons:

Wir waren gegen 15:30 Uhr vor Ort, mussten allerdings noch warten, da unser Zimmer noch nicht fertig war. Nach einer Anreise von fast 7 Stunden und mit drei Kindern, davon zwei kleinen, war das leider nicht besonders angenehm.

Die Mitarbeiter an der Rezeption waren zwar freundlich, machten auf uns jedoch teilweise einen etwas lustlosen Eindruck.

Die Zimmer selbst waren sauber und grundsätzlich gut. Die Flure und der Hostelbereich hingegen wirkten nicht ganz so gepflegt. Die Teppiche sahen sehr alt und abgenutzt aus und waren teilweise nicht besonders sauber. Auch die Türklinke im Badezimmer war kaputt und fiel ständig ab. Ich habe dies an der Rezeption angesprochen und daraufhin wurde uns freundlicherweise das Frühstück für die ganze Familie kostenlos angeboten dafür möchten wir uns bedanken.

Das Frühstück war übrigens wirklich sehr gut und reichhaltig, das hat uns positiv überrascht.

Insgesamt ist die Unterkunft schön und man kann dort durchaus guten Gewissens übernachten. Für den Preis hätten wir uns allerdings etwas mehr erwartet, insbesondere weil die Unterkunft mit Parkplatz preislich nicht wesentlich günstiger war als ein Hotelzimmer.

Alles in allem also ein schöner Aufenthalt mit einigen positiven Punkten, aber auch Verbesserungspotenzial.

2026-08-08 via Nuitee
A
Ana family_with_children nl
8
Angenehm
Pros:

Das Zimmer war Schön und das Personal sehr freundlich.

Cons:

Die Wände waren dreckig und das Wifi hat nicht funktioniert in unserem Zimmer.

2026-08-08 via Nuitee
I
Iris solo_traveller de
10
2026-08-08 via Nuitee
O
Oleksandr solo_traveller ua
8
2026-08-07 via Nuitee
J
Josefin family_with_children se
2
Extremt svårt dåligt.
Pros:

Frukosten var hyfsat bra.

Cons:

Smutsigt. Stökigt. Extremt varmt på rummet. Ingen städning. Personalen var trötta.

2026-08-07 via Nuitee
N
Nowases family_with_children de
5
We had to clean our room ourselves apart from the room. We really had a great time. We could sit outside with the other
Pros:

I love old buildings and always when I travel I always make sure to choose old buildings… the security was top-notch . I like the fact that one could open the doors with a card including the elevators, that’s a huge plus for us parents travelling with kids… the other guests were super friendly and nice… kids could play and run around… even though there were kids it wasn’t too noisy…

Cons:

Our room was dirty and the toilets were dirty and unhygienic… the room wasn’t clean, there was still dirt food cramps on the beds. Baby cot was broken and our baby couldn’t sleep in it!!! Under and on the beds were dust… we checked in around 20:00 pm so there was enough time to for them to clean up the room properly… the pillows and blankets smelled like old cheese…the shower drain was clogged…the rooms were extremely hot no air conditioning , there wasn’t no towels or toilet paper. I went down to the reception and told them that our room is dirty and there were no towels, toilet paper they give me towels and toilet paper but didn’t send a cleaner up to clean the room up so we had to do that ourselves. We were extremely exhausted from travelling and still had to clean the room ourselves. The staff were really friendly that the reception, but they didn’t sent us the cleaners so they could tidy our room up. The corridor was smelling like old men shoes filled with cheese. And that small is coming from the mat on the corridor I think they should remove that mat in the corridor. One thing I should say is even though there was so many nationalities we all understood each other very well that’s a plus but I think the managers should involve and invest so much time into cleaning actually get people that really cleans they are moulds in the shower and in toilet pot is extremely unhygienic.

2026-08-07 via Nuitee
D
Dirk solo_traveller be
7
Pros:

Dicht tegen het station Ostkreuz

Cons:

De kamer was verschrikkelijk warm.

2026-08-07 via Nuitee
L
Lourdes solo_traveller es
10
Estancia muy agradable.
Pros:

Estancia confortable, bien comunicada e instalaciones completas para pasar unas buenas vacaciones. Muy limpio, silencioso y personal muy amable.

Cons:

Nada.

2026-08-07 via Nuitee
V
Violeta solo_traveller es
1
Barato y malo
Pros:

El barrio está muy bien y que te guardan las maletas 24h después del check out.

Cons:

La habitación era asquerosa, la cama tenía cosas cuando llegué, las sábanas estaban limpias pero se notaban muy viejas y por la noche me encontré un pantalón que no era mío encima de la cama. Pensaros bien si queréis pagar un precio tan barato para luego estar en semejantes condiciones!

2026-08-07 via Nuitee
F
Francois solo_traveller no
10
2026-08-07 via Nuitee
N
Niama solo_traveller de
8
2026-08-06 via Nuitee
R
Riina solo_traveller fi
10
2026-08-06 via Nuitee
B
Brijeshkumar solo_traveller gb
8
2026-08-06 via Nuitee
M
Michael extended_group au
6
2026-08-06 via Nuitee
K
Klaus solo_traveller de
1
2026-08-06 via Nuitee
V
Vivien family_with_children de
10
Es war ein unfassbar schönes Erlebnis
Pros:

Die freundliche Art des Personals

Cons:

Eine betrunkene Dame die im Haus war aber hier wurde sich sofort drum gekümmert

2026-08-06 via Nuitee
I
Iwona solo_traveller nl
7
Pros:

Dobra przyjemna obsluga. Wszyscy sa bardzo mili i pomocni.

Cons:

Mieliśmy problem w pokoju ale po zgłoszeniu sprawy obsłudze, problem został rozwiązany.

2026-08-05 via Nuitee
M
Markgraf solo_traveller de
6
Hostel-Flair
Pros:

Zentral gelegen, Parkplätze vorhanden, freundliches Personal und einfacher Check-In und Out. Zimmer funktional ausgestattet. Bad klein.Frühstück ausreichend und gut.

Cons:

Flure dreckig, viel Müll und stickig in den Fluren. Eben Hostel-Flair. Liegt aber eher an den Gästen bzw. Gruppen bei unserem Aufenthalt vor Ort.

Frühstück wird nicht überwacht. Letztendlich könnte dort jeder zum Frühstücksbuffet kommen.

Für eine Nacht war es für uns als Familie ok!

2026-08-05 via Nuitee