Best Western Plus Strawberry Inn & Suites

Hotels
•
Best Western Plus
7.6 (629 reviews)
7260 Saddlerack Street , Knoxville , us
+1 865-544-7737

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Good price
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast options
Atmosphere affected by renovations

Categories

Cleanliness
6.11
Reports of cleanliness issues and dated facilities.
Service
8.08
Friendly and helpful staff, although some concerns noted with the front desk.
Location
8.62
Convenient location with good access to highways and dining options.
Room Quality
7.07
Rooms were clean but some noted issues like odors and temperatures.
Amenities
7.6
Good amenities but some complaints about pool and breakfast.
Value for Money
8.56
Guests found it affordable considering the overall experience.
Food and Beverage
7.11
Breakfast was acceptable but did not meet expectations.
Overall Experience
7.68
Overall stay was satisfactory with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:49

Property Description

Convenient Location
Situated just off Interstate 40, the Best Western Plus Strawberry Inn and Suites offers a quick 15-minute drive to Knoxville city centre. Perfect for both leisure and business travelers.

Comfortable Accommodations
Each room at this hotel is equipped with cable TV, vibrant bedding, and convenient amenities like a microwave and refrigerator. Enjoy a cozy and relaxing stay during your visit.

Fantastic Amenities
Take advantage of the indoor pool, hot tub, fitness centre, and gift shop during your stay. Whether you want to relax or stay active, this hotel has something for everyone.

Experience the perfect blend of convenience, comfort, and luxury at the Best Western Plus Strawberry Inn and Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7.6
Based on 629 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 7.68
C
Courtney • family_with_children • us
10
2026-08-25 • via Nuitee
C
Cainan • couple • us
1
You will pay for the bedbugs. Book at your own discretion
Cons:

BED BUGS BEWARE
YOU WILL NOT GET YOUR MONEY BACK.
After the first night, I woke up with strange bites on my fingers, but I didn’t think anything of it. When I got back to the hotel later that day, I was bitten a few more times across my legs and finally tore off the sheets to check. That’s when I found a sole bedbug skittering across the comforter. I immediately informed the front desk and left the property. I wasn’t charged for my second night there, but Laura, the manager of the location insists that they don’t do refunds for bedbugs. So not only did I pay nearly $100 to get bitten by bugs, I also have to be extremely careful with my luggage and get proper medicine to treat the swollen bites.

2026-08-12 • via Nuitee
B
Booth • solo_traveller • us
8
2026-08-11 • via Nuitee
C
Cutiepiesham • solo_traveller • us
9
Wonderful stay
Pros:

The staff was amazing, the breakfast was good, only wish there was yogurt or boiled eggs available. The jacuzzi and pool were very nice as well.

Cons:

How to get towels or trash emptied when staying multiple days. I think there was a slight communication about that. But when asking a staff member I was given the explanation wonderfully. So it's not that I didn't like it, I just wish it would have been explained upon checking in.

2026-08-09 • via Nuitee
J
Jessica • family_with_children • us
5
Location and value were good, but I was disappointed in how musty the room smelled.
Pros:

Location was good. Nice indoor pool. Renovated lobby and hallways were nice.

Cons:

The room was very humid and musty smelling.

2026-08-09 • via Nuitee
D
Debra • couple • us
9
Pros:

Location

2026-08-07 • via Nuitee
E
Elizabeth • family_with_children • us
8
Great place to stay.
Pros:

The breakfast good, the staff was friendly, felt safe

Cons:

The luggage cart was a little broken.

2026-07-24 • via Nuitee
K
Kathryn • extended_group • us
10
An over night stay on our way to Pigeon Forge.
Pros:

The property was a little difficult to get to at first. It was clean and tidy.
The clerk that checked us in was very friendly and informative. Sorry I’m not sure of her name.

Cons:

It was close to the freeway.

2026-07-23 • via Nuitee
H
Harry • extended_group • us
7
Cons:

Staff

2026-07-17 • via Nuitee
G
Gianmarco • couple • it
8
In linea con là aspettative
Pros:

Rapporto prezzo struttura

Cons:

Piuttosto rumorosa la collocazione

2026-07-14 • via Nuitee
J
Jackie • solo_traveller • us
8
Was a little expensive
Pros:

Good location

Cons:

A little expensive

2026-07-10 • via Nuitee
K
KLinacre • solo_traveller • us
10
Great place!
Pros:

We liked everything. The staff was friendly, the room was clean and spacious. Breakfast was good. It was quiet except when the air conditioner came on. The lobby was very nice. The pool and spa were very clean.

2026-07-10 • via Nuitee
T
Trevor • solo_traveller • us
1
Cons:

They don't return your deposit

2026-07-09 • via Nuitee
S
Stephen • couple • us
5
Don’t won’t to stay there at all again
Pros:

It was quiet

Cons:

Coffee maker didnot work, floor was not clean and internet was awful and tv beds and pillows very uncomfortable hot tub not working good in pool area pool dirty morning staff at desk very rude

2026-07-07 • via Nuitee
R
Robert • couple • us
8
Excellent value, clean, good location.
Pros:

Basic, clean accommodations at a good price. Evening desk staffer was friendly and nice to chat with.

Cons:

Might sound silly, but would have liked having peanut butter as an option for toast rather than just jelly. :-)

2026-07-06 • via Nuitee
T
Tim • solo_traveller • us
7
Pros:

It was relatively clean and comfortable.

Cons:

It worked for the trip.

2026-07-04 • via Nuitee
B
Braxton • solo_traveller • us
10
2026-07-03 • via Nuitee
T
Thompson • family_with_children • us
8
Overall good stay. Rooms were clean and beds were comfortable.
Pros:

Good staff. Clean rooms.

Cons:

Strong smell of marijuana.

2026-07-01 • via Nuitee
A
Alford • couple • us
3
The room was horrible with the smell of WEED.
Pros:

It was in a good location

Cons:

It smelled like WEED. Linda, the front desk, was AMAZING and she tried to fix our problem. She was the best!

2026-06-30 • via Nuitee
T
Trammell • solo_traveller • us
8
Pros:

It was clean

2026-06-29 • via Nuitee