Best Western Plus Strawberry Inn & Suites

Hotels
Best Western Plus
7.6 (559 reviews)
7260 Saddlerack Street , Knoxville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good price
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast options
Atmosphere affected by renovations

Categories

Cleanliness
6.11
Reports of cleanliness issues and dated facilities.
Service
8.08
Friendly and helpful staff, although some concerns noted with the front desk.
Location
8.62
Convenient location with good access to highways and dining options.
Room Quality
7.07
Rooms were clean but some noted issues like odors and temperatures.
Amenities
7.6
Good amenities but some complaints about pool and breakfast.
Value for Money
8.56
Guests found it affordable considering the overall experience.
Food and Beverage
7.11
Breakfast was acceptable but did not meet expectations.
Overall Experience
7.68
Overall stay was satisfactory with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:49

Property Description

Convenient Location
Situated just off Interstate 40, the Best Western Plus Strawberry Inn and Suites offers a quick 15-minute drive to Knoxville city centre. Perfect for both leisure and business travelers.

Comfortable Accommodations
Each room at this hotel is equipped with cable TV, vibrant bedding, and convenient amenities like a microwave and refrigerator. Enjoy a cozy and relaxing stay during your visit.

Fantastic Amenities
Take advantage of the indoor pool, hot tub, fitness centre, and gift shop during your stay. Whether you want to relax or stay active, this hotel has something for everyone.

Experience the perfect blend of convenience, comfort, and luxury at the Best Western Plus Strawberry Inn and Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 559 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 7.68
R
Richard family_with_children us
1
2026-04-18 via Nuitee
S
Stiltner solo_traveller us
9
2026-04-15 via Nuitee
D
Davis couple us
9
Very clean place with nice staff members.
Pros:

Location and cleanliness

2026-04-11 via Nuitee
D
Debra couple us
5
2026-04-07 via Nuitee
K
Kayla couple us
10
Will definitely stay again!
Pros:

They had a little bit of everything and tasted pretty good. I loved the grassy area out by the side of the building I enjoyed laying out in the sun enjoying the beautiful weather it was so peaceful.

Cons:

I don’t have any complaints

2026-04-06 via Nuitee
E
Elizabeth solo_traveller us
8
Pros:

Everyone was very helpful and friendly. Breakfast was delicious and stocked well

Cons:

Kinda pricey ,Small bathroom,beds were really high but comfy

2026-04-03 via Nuitee
A
Angela family_with_children us
8
Very friendly, comfortable beds, would stay again.
Pros:

Beds were very comfortable. Staff was very friendly.

Cons:

We needed the pull out sofa bed and did not have sheets. Had to call front desk and was told we needed to go get them. I guess it was late and only one person at desk, but when I went down to get them there was no one there. Waited around 5 minutes for them to show back up, thankfully with the bedding.

2026-04-03 via Nuitee
K
Kyle couple us
9
2026-03-28 via Nuitee
S
steverT8501XS Family
10
Best experience
Pros:

Very clean I stay in a lot of hotels in many areas this is the place to be great staff very clean rooms very very strict room cleaning and bug prevention you can sleep clean and worried free well kept pool and hot tub perfect ph levels and very delicious breakfast eggs sausage bacon and much more rooms are updated and clean BETER THEN EVAN BIG NAME HOTELS

2026-03-25 via Tripadvisor
A
Allen family_with_children us
9
2026-03-23 via Nuitee
Q
Quick family_with_children us
10
Pros:

Staff... Wonderful 💯

Cons:

Tv service

2026-03-23 via Nuitee
M
marissa couple us
7
Not bad for price. Outdated.
Pros:

The staff was awesome, the pool was nice, and it seemed fairly clean.

Cons:

It was super outdated, the beds weren’t comfy at all and they dipped in the middle so we rolled on top of each other all night.

2026-03-23 via Nuitee
J
Joanne family_with_children us
8
2026-03-18 via Nuitee
N
Nikiki couple us
8
Pros:

The location

2026-03-18 via Nuitee
P
Paul family_with_children us
10
Pros:

The location was excellent. Could be downtown Knoxville in 8 minutes. 2 really good restaurants very close by. Rooms and interior newly updated. Overall, a great place to stay.

2026-03-16 via Nuitee
2
290trinay Solo travel
2
AVOID
Pros:

Room was dirty beer cans in the trash. Dirty wash cloth an towel in bathroom

2026-03-15 via Tripadvisor
D
David family_with_children us
9
2026-03-13 via Nuitee
S
Sandra family_with_children us
10
2026-03-05 via Nuitee
E
Elizabeth couple us
8
Pros:

It was sufficient and clean. Friendly staff.

Cons:

Somewhat dated, but not bad.

2026-03-03 via Nuitee
T
Tabitha family_with_children us
8
Pros:

I enjoy staying on this side of town. Don't have to deal with the awful West Knoxville traffic. Plenty of great places to eat close by .. wish the pool water was a little warmer since it states heated pool

Cons:

Pool water

2026-03-03 via Nuitee