Best Western Plus University Inn

Hotels
•
Best Western Plus
9 (606 reviews)
3051 West State Street , Olean , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Long check-in process
Room booking problems

Categories

Cleanliness
7.64
Some reviews mentioned dirty smells and issues with the bathroom, which indicates that cleanliness could be improved.
Service
9.61
Guests noted friendly staff but mentioned some inefficiencies during check-in.
Location
8.65
Location was convenient for guests, although some expressed concerns about the hotel housing homeless individuals.
Room Quality
9.1
Rooms were generally comfortable with positive remarks about the beds, though there were issues related to booking discrepancies.
Amenities
9.13
Amenities such as breakfast options were well-received, but a coffee machine issue was mentioned.
Value for Money
9.09
Mixed reviews on pricing; some felt it was steep for the experience but others found it reasonable.
Food and Beverage
9.64
Multiple reviews praised the breakfast selection and quality.
Overall Experience
9.11
Overall experiences were mostly positive despite some issues raised in specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:04

Property Description

Luxurious Amenities
Best Western University Inn in Olean boasts an indoor pool and lavish amenities, just 5 minutes from Barlett Country Club. Guestrooms offer cable TV and complimentary WiFi, along with convenient in-room facilities like a microwave and tea/coffee maker.

Convenience at Your Fingertips
Enjoy the ease of in-room dining with the provided room service at Best Western University Inn. Whether it's a quick snack or a full meal, your cravings are covered.

Stay Fit and Connected
Stay active at the on-site fitness center or take care of business at the 24-hour reception desk and business center. Best Western University Inn ensures you have everything you need for a comfortable stay.

Book your stay at Best Western University Inn now for a truly exceptional experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 606 reviews
Cleanliness: 7.64
Service: 9.61
Location: 8.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.11
N
Nold • family_with_children • us
10
Pros:

They were very accommodating and helped with an emergency situation with someone for a place to stay.

Cons:

There was nothing they were very accommodating

2026-03-12 • via Nuitee
L
Leila • family_with_children • us
8
Was a nice stay, would have like more silence at night
Pros:

Breakfast was good, and the pool was nice. Room was a good size and could be kept very dark during the day.

Cons:

2 out of 4 nights the people above us were very loud throughout the late hours of the night. I had a young child and it made that difficult.

2026-03-12 • via Nuitee
B
Billiejo • family_with_children • us
5
Pros:

Very friendly and helpful

Cons:

How inconceterate others where in the hotel very loud into the early morning hours. Had to call main number to have something done they calmed down but then started in sounded like they where going to come through the ceiling. I did not rest left early so disappointing.

2026-03-08 • via Nuitee
T
Thornsley • family_with_children • us
7
Pros:

Waffle iron had BW in design. Ha!

Cons:

Lobby tiny , cluttered & run down. Staff absent. Ring a bell if you want something. Dining area super small. Tables not cleaned after people leave.

2026-03-05 • via Nuitee
J
Jay • extended_group • us
9
Excellent stay at the Best Western in Olean
Pros:

Very spacious and comfortable room. Free breakfast was nice to have. Overall clean and well-maintained for an older motel. Staff was nice.

Cons:

N/A

2026-02-22 • via Nuitee
A
Anna • family_with_children • us
10
2026-02-13 • via Nuitee
W
Waite • couple • us
8
Delightful for an evening
Pros:

Breakfast was yummy , rooms were spacious, easy parking , staff was friendly

Cons:

Bed was very soft

2026-02-12 • via Nuitee
R
Robert • couple • us
9
2026-02-08 • via Nuitee
D
Dennis Vogt-Dean • solo_traveller • us
4
2026-01-31 • via Nuitee
M
Marco edoardo • family_with_children • it
5
2026-01-26 • via Nuitee
W
Wilkes • couple • us
7
Gets the job done. Clean. Affordable. No frills.
Pros:

Friendly people at the desk. Close to St. Bonaventure. Clean.

Cons:

The guy snoring next door kept us up half the night. It could use a refresh...kind of dated.

2026-01-26 • via Nuitee
G
Gordon • family_with_children • us
10
Enjoyed my visit!
Pros:

Very filling and much to choose from.

Cons:

Change nothing

2026-01-20 • via Nuitee
C
Cheryl • couple • us
10
2026-01-19 • via Nuitee
B
Beth • solo_traveller • us
8
2026-01-19 • via Nuitee
Z
zenaida • family_with_children • us
6
2026-01-19 • via Nuitee
A
Atwater • family_with_children • us
6
2026-01-19 • via Nuitee
A
Alex • family_with_children • us
8
Exceptionally clean, with very friendly staff.
2026-01-19 • via Nuitee
C
Candace • couple • us
9
2026-01-19 • via Nuitee
V
Virginia • family_with_children • us
10
Pros:

Everything

2025-12-09 • via Nuitee
J
Julie • solo_traveller • us
10
Excellent location
2025-12-08 • via Nuitee