Townhouse 799 Royal Palms Hotel - Lily Collection

Hotels
•
OYO Rooms
2 (3 reviews)
1, Royal Palms Villa Road, , Mumbai , IN
91-124-4588630

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Facilities

Free breakfast
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Television in common areas
Free breakfast
Multilingual staff
Smoke-free property
Free self parking
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Property Description

Complimentary Continental Breakfast and Handy Amenities - Enjoy a delicious continental breakfast on us and take advantage of our convenient services such as dry cleaning, a 24-hour front desk, and multilingual staff.

Comfortable Rooms and Modern Conveniences - Relax in one of our 52 air-conditioned guestrooms equipped with complimentary wireless internet, showers, and complimentary toiletries. Stay connected with our in-room amenities including phones, ceiling fans, and daily housekeeping.

Convenient Location - Explore nearby attractions like Whistling Woods International, Vihar Lake, and Film City, all within a short distance from the hotel. With Chhatrapati Shivaji International Airport just 14.4 km away, traveling to and from the hotel is a breeze.

Book your stay in Mumbai (Goregaon) at Townhouse 799 Royal Palms Hotel - Lily Collection for a memorable experience.

Important information:

* Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
* One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

2
Based on 3 reviews
A
Abdul kareem
2
it was a very bad experience of my life
Pros:

The hotel was advertised on the basis that it is three stars, but in fact, when I arrived, I found it not even worthy of one star,

2022-11-20 • via Nuitee
W
Writik
2
Pros:

Poor services.
Rude manager don't have the basic etiquette to talk to another person.
Breakfast comes after 5 reminders. No tv and ac remote provided.
Ghostly atmosphere of the hotel.
Unclean bathroom.
Only open to cheat customers.

2022-01-05 • via Nuitee
V
Verified traveler
2
Extremely bad hotel, worst service from Hotels.com
Pros:

The hotel if you can call it one is extremely poorly maintained. We were offered a room which was full of mold, wall plaster coming off and smelly. The room had no towel, the bathtub was probably cleaned a decade ago with hair and what not still stuck dry. On complaining, the management offered to move us to another room, but the condition was not much different. So, we decided to check out. Then started an almost 5-hour misery with Hotels.com support to try and get another reservation which after several calls and hang ups never materialized. The only plus if one may call it is that I ended losing only 2k here having used some vouchers for the rest. All in all my friend ended up suffering in the moldy room for 5 hours and ended up with severe allergic reactions and Hotels.com did nothing to help even though the hotel management agreed that their property was not up to the mark and that they are ready for a full refund if Hotels.com would connect with them which unfortunately did not happen. Me and my friends are never using Hotels.com ever again after this experience.

2019-11-29 • via Nuitee