Agumar Atocha

Hotels
Hoteles Santos
8.1 (16488 reviews)
Paseo Reina Cristina, 7 , Madrid , es

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Uncomfortable beds
Limited breakfast variety
Noise issues

Categories

Cleanliness
8.06
Rooms were clean but some amenities showed signs of age.
Service
8.53
Staff was friendly and helpful, providing good local information.
Location
8.57
Excellent location close to Atocha station.
Room Quality
7.52
Comfortable but had issues with lighting and some beds were old and uncomfortable.
Amenities
8.05
Good variety of amenities but some issues with the bath and heating.
Value for Money
8.51
Good balance of quality and price, especially for the location.
Food and Beverage
7.56
Breakfast was good but lacked variety and quality could be improved.
Overall Experience
8.03
Overall a pleasant stay with some minor issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Prime Location near Atocha Station
Hotel Agumar, located just opposite central Madrid's Atocha Station, offers easy access to major museums and attractions within minutes.

Delicious Dining Options
Indulge in a breakfast buffet at the Piano Room with fresh fruit or savor Mediterranean cuisine at Las Arenas restaurant. Light meals are also available at the on-site cafeteria.

Luxurious Room Amenities
Relax in air-conditioned rooms with satellite TV, free Wi-Fi, and a marble bathroom complete with a bathrobe and hairdryer. Enjoy a safe, a selection of pillows, and impeccable service during your stay.

Book your stay at Hotel Agumar now for a memorable experience in Madrid!

Important information:

If the guest is not the card holder, an authorization must be sent to the hotel by email, including a scanned copy of both sides of the credit card and the card holder’s ID. Contact details are on the booking confirmation form.

For bookings over 6 nights please contact the hotel to arrange a prepayment.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 16488 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.03
F
Francisco solo_traveller es
9
Pros:

El trato del personal en general.

Cons:

La falta de estántes en baño.

2026-06-06 via Nuitee
G
Gabriela solo_traveller ar
9
Muy agradable , el plus de poder dejar las valijas si te ausentas unos días de Madrid, el personal muy amable
Pros:

La ubicación, la limpieza

Cons:

Un poco pequeña las habitaciones

2026-06-06 via Nuitee
L
Lola solo_traveller es
10
2026-06-06 via Nuitee
J
Jonathan couple gb
8
A comfortable hotel in a good location.
Pros:

The room was large and the bathroom was well equipped. The hotel is handily placed for the Atocha station and Retiro park. The room was effectively cleaned and the staff were friendly.

Cons:

It would have been good to have tea and coffee making facilities including cups and saucers and a kettle. Only 2 glasses were provided.

2026-06-06 via Nuitee
J
Jalil solo_traveller ve
9
2026-06-06 via Nuitee
A
Alejandro couple ar
10
Muy recomendable
Pros:

La habitación

Cons:

No esté incluido el desayuno

2026-06-06 via Nuitee
M
MAR couple es
7
Bien
Pros:

Ubicación-precio

Cons:

Antiguo

2026-06-06 via Nuitee
L
LORENZO couple es
7
2026-06-06 via Nuitee
M
Mihailo solo_traveller rs
10
2026-06-06 via Nuitee
J
Jose Benito couple es
8
2026-06-06 via Nuitee
B
BELCHOR ROSA extended_group br
10
2026-06-06 via Nuitee
G
Gloria couple es
9
Fantastic stay!
Pros:

The breakfast buffet was excellent, with a great variety of options. The rooms were large, spacious, and very comfortable. The staff was extremely friendly and helpful throughout our stay. The hotel is also very close to Atocha Station, making it perfect for exploring Madrid and travelling around. Highly recommended!

Cons:

Nothing

2026-06-06 via Nuitee
S
silvia couple ar
9
2026-06-06 via Nuitee
T
Torres solo_traveller es
10
2026-06-06 via Nuitee
F
Federica solo_traveller it
6
2026-06-06 via Nuitee
L
Lindsey couple cr
8
2026-06-06 via Nuitee
J
Johan solo_traveller be
8
Clean and calm
Pros:

Clean and convenient

Cons:

Expensive comparatively speaking

2026-06-06 via Nuitee
C
Carlos solo_traveller es
2
Decepcionante
Pros:

El hall

Cons:

La habitación en bajo cubierta

2026-06-06 via Nuitee
S
Saolmi39 solo_traveller es
10
2026-06-05 via Nuitee
K
Krzysztof solo_traveller pl
7
Pros:

It's clean, the staff is very helpful, and the location is great. Retiro Park is within walking distance, the train station is nearby, and there are plenty of restaurants nearby. The rooms are spacious and air-conditioned, so overall, it's a very good hotel.

Cons:

The hotel getting old, and the furnishings show it. The mattresses on the beds and the elevators should already be replaced.

2026-06-05 via Nuitee