Agumar Atocha

Hotels
•
Hoteles Santos
8.1 (15952 reviews)
Paseo Reina Cristina, 7 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Uncomfortable beds
Limited breakfast variety
Noise issues

Categories

Cleanliness
8.06
Rooms were clean but some amenities showed signs of age.
Service
8.53
Staff was friendly and helpful, providing good local information.
Location
8.57
Excellent location close to Atocha station.
Room Quality
7.52
Comfortable but had issues with lighting and some beds were old and uncomfortable.
Amenities
8.05
Good variety of amenities but some issues with the bath and heating.
Value for Money
8.51
Good balance of quality and price, especially for the location.
Food and Beverage
7.56
Breakfast was good but lacked variety and quality could be improved.
Overall Experience
8.03
Overall a pleasant stay with some minor issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Prime Location near Atocha Station
Hotel Agumar, located just opposite central Madrid's Atocha Station, offers easy access to major museums and attractions within minutes.

Delicious Dining Options
Indulge in a breakfast buffet at the Piano Room with fresh fruit or savor Mediterranean cuisine at Las Arenas restaurant. Light meals are also available at the on-site cafeteria.

Luxurious Room Amenities
Relax in air-conditioned rooms with satellite TV, free Wi-Fi, and a marble bathroom complete with a bathrobe and hairdryer. Enjoy a safe, a selection of pillows, and impeccable service during your stay.

Book your stay at Hotel Agumar now for a memorable experience in Madrid!

Important information:

If the guest is not the card holder, an authorization must be sent to the hotel by email, including a scanned copy of both sides of the credit card and the card holder’s ID. Contact details are on the booking confirmation form.

For bookings over 6 nights please contact the hotel to arrange a prepayment.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 15952 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.03
J
Juan Antonio • solo_traveller • es
8
Pros:

La ubicación es buenísima y muy cerca de la estación de Atocha, perfecto para poder moverse con comodidad por la ciudad.

Cons:

Quizás deberían tratar de mejorar el servicio de restauración y la carta de alérgenos para clientes con alergias.

2026-04-18 • via Nuitee
K
Kelly • family_with_children • es
10
2026-04-18 • via Nuitee
A
AHMED • solo_traveller • ma
9
Pros:

Location, clean, good relation quality-Price

Cons:

Nothing

2026-04-18 • via Nuitee
L
Luciana • solo_traveller • ar
10
2026-04-18 • via Nuitee
R
Ramos • couple • pa
5
2026-04-18 • via Nuitee
F
Francisco Javier • solo_traveller • es
9
2026-04-18 • via Nuitee
S
Sandra • solo_traveller • co
8
Pros:

Ubicación

Cons:

Limpieza

2026-04-18 • via Nuitee
A
andrea • couple • co
10
Maravilloso
Pros:

A dos cuadras del metro y caminando a 10 minutos de zonas importantes

Cons:

Todo ok

2026-04-18 • via Nuitee
G
Gómez • couple • cl
10
Un buen hotel, cerca del Metro, ideal para conocer Madrid, sus parques y museos.
Pros:

El personal muy amable y servicial.
El desayuno excelente.
Muy cerca del Metro y la estación de trenes de Atocha.

2026-04-18 • via Nuitee
G
Gonzalez • solo_traveller • es
9
Pros:

La ubicación y el trato del personal

2026-04-18 • via Nuitee
N
Núria • solo_traveller • es
8
2026-04-18 • via Nuitee
L
Laurence • couple • fr
8
Pros:

chambre confortable; buffet petits déjeuners fabuleux

Cons:

La qualité des matelas

2026-04-18 • via Nuitee
J
jose maria • couple • cl
7
2026-04-17 • via Nuitee
T
T. • solo_traveller • pt
9
2026-04-17 • via Nuitee
E
Eric Javier • family_with_children • es
8
Buena relación calidad precio
Pros:

Cumplieron lo que solicite, ducha en lugar de bañera

Cons:

Demasiado concurrido por excursiones de italianos, se aglomeró exageradamente el check in

2026-04-17 • via Nuitee
L
Loubens • couple • fr
8
très bien
Pros:

accueil très sympathique, immeuble de qualité, très bien situé près de la gare centrale et du métro, mais également à pieds de beaucoup de sites à visiter

Cons:

le démarrage de la fermeture de l'espace petit déjeuner un quart d'heure précédent l'horaire de fin avec du personnel qui vide la nourriture et fait beaucoup de bruit avec la vaisselle pour faire partir les gens, et débarrasse pratiquement votre table en notre présence

2026-04-17 • via Nuitee
A
Antonio • solo_traveller • es
8
Pros:

Ubicado en un calle tranquila muy cerca de Atocha y del Retiro

Cons:

N/A

2026-04-17 • via Nuitee
M
MARIA • couple • es
7
2026-04-17 • via Nuitee
S
Steven • extended_group • co
9
2026-04-17 • via Nuitee
R
Rey • family_with_children • es
7
Cómodo y muy bien ubicado.
Pros:

La ubicación es muy buena, cerca de la estación de Atocha y del parque de El Retiro.

Cons:

El hotel necesita una actualización, sobretodo en el maquetado de los pasillos y las juntas de las bañeras.

2026-04-17 • via Nuitee