Agumar Atocha

Hotels
•
Hoteles Santos
8.1 (16158 reviews)
Paseo Reina Cristina, 7 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Uncomfortable beds
Limited breakfast variety
Noise issues

Categories

Cleanliness
8.06
Rooms were clean but some amenities showed signs of age.
Service
8.53
Staff was friendly and helpful, providing good local information.
Location
8.57
Excellent location close to Atocha station.
Room Quality
7.52
Comfortable but had issues with lighting and some beds were old and uncomfortable.
Amenities
8.05
Good variety of amenities but some issues with the bath and heating.
Value for Money
8.51
Good balance of quality and price, especially for the location.
Food and Beverage
7.56
Breakfast was good but lacked variety and quality could be improved.
Overall Experience
8.03
Overall a pleasant stay with some minor issues to address.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:10

Property Description

Prime Location near Atocha Station
Hotel Agumar, located just opposite central Madrid's Atocha Station, offers easy access to major museums and attractions within minutes.

Delicious Dining Options
Indulge in a breakfast buffet at the Piano Room with fresh fruit or savor Mediterranean cuisine at Las Arenas restaurant. Light meals are also available at the on-site cafeteria.

Luxurious Room Amenities
Relax in air-conditioned rooms with satellite TV, free Wi-Fi, and a marble bathroom complete with a bathrobe and hairdryer. Enjoy a safe, a selection of pillows, and impeccable service during your stay.

Book your stay at Hotel Agumar now for a memorable experience in Madrid!

Important information:

If the guest is not the card holder, an authorization must be sent to the hotel by email, including a scanned copy of both sides of the credit card and the card holder’s ID. Contact details are on the booking confirmation form.

For bookings over 6 nights please contact the hotel to arrange a prepayment.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 16158 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.03
E
Eva • extended_group • es
10
2026-05-09 • via Nuitee
E
Esther • solo_traveller • es
8
Instalaciones muy buenas y un trato excelente.
Pros:

El trato del personal, estupendo, tuvimos un pequeño problema con la televisión y lo solucionaron en cinco minutos.

Cons:

Las vistas de la habitación la verdad no eran muy buenas, un patio de luces y un bloque pegadisimo.

2026-05-09 • via Nuitee
R
Rebecca • solo_traveller • be
7
2026-05-09 • via Nuitee
A
Alfredo • couple • es
6
Buena relación calidad precio cerca de Atocha
Pros:

Buena relación calidad precio cerca de Atocha

Cons:

Las camas individuales resultan algo pequeñas

2026-05-09 • via Nuitee
M
Mateus • couple • fr
8
Good
Pros:

Localização muito boa para quem vem do aeroporto.
Custo benefício excelente, equipe muito simpático!

Cons:

As chaves magnéticas das portas ficavam constantemente desmagnetizadas e precisavam trocar por novas todas as vezes que saíamos do hotel.

2026-05-09 • via Nuitee
J
Jose • solo_traveller • es
10
Pros:

Muy buena atencion
Muy limpio
Excelente buffet desayuno
Servicio de llamada a taxi ok.enseguida vino

2026-05-09 • via Nuitee
I
IULIIA • solo_traveller • at
5
2026-05-09 • via Nuitee
J
José Manuel • solo_traveller • es
10
Pros:

Ubicación excepcional y trato de los empleados espectacular

Cons:

No hay nada pueda apuntar negativamente dea estancia.

2026-05-09 • via Nuitee
L
Luis Carlos • couple • es
9
2026-05-09 • via Nuitee
M
maurizio • couple • it
8
Madrid
Pros:

La posizione vicino alla stazione atocha è al centro

Cons:

Per essere un hotel a 4 stelle mancano alcuni servizi in camera. Camera rumorosa dove si sente la gente parlare e chiudere le porte

2026-05-08 • via Nuitee
P
Pilar • solo_traveller • es
8
2026-05-08 • via Nuitee
A
Antonio • solo_traveller • es
5
Personal super amable
Cons:

Que en el cabecero de la cama donde la almohada tenia el apagador y el enchufe. La almohada cubria el apagador y enchufe.

2026-05-08 • via Nuitee
P
Pilar • extended_group • es
8
2026-05-08 • via Nuitee
X
Xavier • couple • es
7
Ben situat
Pros:

Parking i situacio

Cons:

Bañera

2026-05-08 • via Nuitee
A
Adrian • solo_traveller • es
7
The location is very good if you’re travelling by train
Cons:

The food in the restaurant was not good .

2026-05-08 • via Nuitee
• solo_traveller • es
9
Pros:

Desayunó variado

2026-05-08 • via Nuitee
A
Anita • solo_traveller • es
8
Correcta sin más
Pros:

Correcto

Cons:

El desayuno !! El café malo malísimo y la leche de avena no saben calentarla .. como no la mueven parece agua sucia

2026-05-07 • via Nuitee
L
Laia • solo_traveller • es
7
Pros:

L’habitació el millor

Cons:

Espais comuns

2026-05-07 • via Nuitee
J
Joanne • family_with_children • au
8
Clean,comfortable, reasonably priced hotel in good location for an overnight transit stay in Madrid
Pros:

Comfortable hotel for an overnight stay en route by train between Valencia and Granada. Walking distance to Atocha train station.

2026-05-07 • via Nuitee
K
kimberly • couple • es
7
Buen localización, gente y personal amable pero podian ser mucho mejor algunos parecían que les costaba la vuda estar al
Pros:

El sitio lo mejor facil de acceder al centro y el desayuno estaba bastante bien y el personal del restaurante muy amable y trabajador

Cons:

Las habitaciones muy simples para el precio no habia rinse de pelo ni mantas y faltaba ventilación
El Wifi lo peor la conexión muy deficiente
La musica en el restaurante demasiado alta

2026-05-07 • via Nuitee