Hotel Sankt Moritz Shiga

Hotels
Independent
6.4 (18 reviews)
Ichinose 7149, Yamanouchi, Nagano, 381-0400 , Yamanouchi , JP

Facilities

Free WiFi
Front desk (limited hours)
Smoke-free property
Free self parking
Housekeeping on request

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Adequate room quality
Cons:
Limited parking
Expensive breakfast
Lack of spa services

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel, though some mentioned areas that could be improved.
Service
8
Service was generally positive, with guests citing friendly and helpful staff. However, some noted occasional delays.
Location
8.1
The hotel's central location near key attractions and public transportation was highly valued by guests.
Room Quality
7.8
Rooms were spacious and comfortable, although a few guests mentioned minor maintenance issues.
Amenities
7.2
Guests found the provided amenities satisfactory, with positive mentions of the gym and pool, but some were disappointed by the lack of spa services.
Value for Money
6.5
Mixed reviews on the value for money, with some guests feeling the price was high for the offered services, while others found it justified due to the prime location.
Food and Beverage
6.9
Breakfast and dining options received mixed reviews, with some guests wanting more variety and better quality.
Overall Experience
8
Most guests had a positive overall experience at the hotel and would recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 09:12

Property Description

Restaurant and Bar - Indulge in a satisfying meal at the hotel's restaurant and enjoy your favorite drink at the bar/lounge.

Comfortable Rooms - Relax in one of the 10 air-conditioned rooms with modern amenities like flat-screen TVs and plush bedding. The bathrooms are stocked with complimentary toiletries and cozy slippers for your comfort.

Convenient Location - Situated in the heart of Yamanouchi, Hotel Sankt Moritz Shiga is within a short drive to popular attractions like Shiga Kogen Ski Area and Tanne no Mori Okojo Ski Resort.

Experience the perfect blend of comfort and convenience at Hotel Sankt Moritz Shiga. Book your stay now.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

6.4
Based on 18 reviews
Cleanliness: 7.5
Service: 8
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 6.9
Overall Experience: 8
J
Jan friends
6
Pros:

Dining Limited, food could be hot and more variety

2025-02-25 via Nuitee
M
miwa friends
8
Pros:

2階にある共同コーナーにビリヤードがあり楽しめました コーヒー(とても美味しかった)も常時飲み放題で快適に過ごせました 建物は古いですが若いスタッフの方々が丁寧な対応で3泊とも楽しく過ごせました ありがとうございました

2025-02-11 via Nuitee
V
Verified traveler
8
Great for a ski holiday
Pros:

The hotel offers a great deal if you wnt to stay very central in the Shiga Kogen ski resort. The staff is very accomodating. Not everybody speaks fluent english, but the try their best…
There is a free pool table, communal hot bath (men and women seperate) and ski locker for the use of the guests. Free toiletries can be collected from reception. The rooms are not cleaned (we stayed there for six nights), only upon request. When we entered the room, it was well cleaned though.
The 4p-room was spacious. To our surprise we were not given the room that we booked online (two doubles), but one with four single beds.
The general state of the interior is rather old and tired looking (peeling wallpaper, worn carpet, big tear in the pool table cloth etc etc) but everything does work.
Diner and breakfast (both buffet style) were included for us. It is Japanese oriented - lots of salted fish,clear soup, rice, pickles,
fried chicken etc. Portions in e.g. yoghurt or fruit were very small. Not every dish was restocked if the guest before you had finished it.
Over all, I would say the meals could have benefitted from a little more variety. On a positive note though: you are allowed to BYO (alcoholic) drinks to the diner table…

2025-02-03 via Nuitee
H
Hiroki partner
2
Pros:

食事が毎晩似ている。
部屋に、冷蔵庫が無い。
ドライヤーも、大浴場なのに一台しかない。
部屋に、トイレ、洗面も無いのは、不便。
ホテルではなく、合宿所かと思った。

2025-01-26 via Nuitee
ヒロアキ family_with_children
6
Pros:

食事と大浴場は満足しました。

2025-01-14 via Nuitee
?
?? family_with_children
2
Pros:

若いアルバイトの方は笑顔で一生懸命でしたが、ホテルとしては食事を含めて、この料金をとるのは酷いと思います。

2025-01-04 via Nuitee
K
Katsunori family_with_children
8
Pros:

We stayed three nights in a row to ski. The hotel staff was friendly and the rooms themselves were clean, but the facilities were very dated throughout. The food is a buffet style with standard items. The meals themselves were very carefully prepared and good. Rental skis and ski lift tickets cannot be purchased without going to Ichinose Family Ski Resort. Also, there is no refrigerator or glasses in the room, so you cannot store or drink beverages purchased outside. The large bathroom is old.

2024-01-05 via Nuitee
H
Hiroshi
8
Pros:

バストイレ共有の和室の部屋に家族で泊まりました。古さはありますが、スタッフの対応は非常に良く、お風呂もチェックアウト後にも入れることができました。次回もこのホテルでの宿泊を検討します。

2024-01-03 via Nuitee
friends
6
Pros:

ご飯のレパートリーが少ない
部屋以外のトイレが汚すぎ

2023-02-26 via Nuitee
T
Takeshi family
2
Pros:

設備が古く、シャワートイレどころか洋式便器のないトイレも見受けられる。暖房設備もきちんと動いていないようで部屋が寒い、部屋に冷蔵庫がない、ベッドがかなり小さく硬い
料理が貧相で冷凍食品や業務用の食材を多用した学校の給食レベル、連泊してもメニューの内容が全く同じで変わったのはドレッシングだけ、ビュッフェの飲み物も水とコーヒー以外は全て有料、デザートなどの甘味物は全く用意されていない。

2023-02-26 via Nuitee
F
fazal
2
It was very bad experience
Pros:

No wifi, No proper Breakfast service, No cleanness, very dark room , no proper lights etc.
So it was very bad experience to us.
we Lost our one day .

2023-01-04 via Nuitee
Y
Yoshihiro family
8
Pros:

ホテルというよりは合宿所と考えると十分満足でした。食事はメインの他がバイキング形式で十分な量がありました。部屋の暖房はよく効いて寒くなかったのですが、乾燥がすごくて、加湿器が欲しかったです。

2023-01-02 via Nuitee
L
Liam family
4
Pros:

Was short walk to ski lifts but the hotel is very old and run down but clean and tidy. Staff were friendly and helpful. Breakfast was poor, even for Japanese standards. The only food options in the whole village at the time we stayed was the convenience store and the ski-lift ramen shop.

2022-12-23 via Nuitee
Y
YUKO
8
スタッフは親切
Pros:

ツインのお部屋は広めで快適、スーツケースが広げられます。建物の作りが素敵でした。大浴場の温度調節がちょっと残念。スタッフは、慣れないながらも皆さん親切で、総合的には良かったです。

2022-02-14 via Nuitee
Y
yu
10
スキー利用
Pros:

スキー旅行にて利用
受付のお兄さんはとても感じがよく、柔軟にご対応頂きました。
和室への行き方がエレベーターを使うとわかりずらかったので説明が必要であった。
掃除も行き届いておりリーズナブルでよかった。

2020-03-31 via Nuitee
V
Verified traveler
10
お勧めです。
Pros:

貸し切りに近い状態での宿泊に思われましたが、どこも明るく暖かで全く問題ありませんでした。館内の売店、レストランもしっかりと営業しており、いつでも手を抜かないで対応されているように感じました。

些細な事ですが、スキーでの利用時、玄関にスリッパが置いてありましたが椅子が無く、乾燥室には椅子はあるけどスリッパが見当たらなかったので何処でブーツを脱ぐか迷いました。

しかし、お勧めの宿です。
また利用させて頂きたいです。

2020-03-01 via Nuitee
F
Flyingfinn self
10
Pros:

広い部屋でのんびり出来ました。
1人で予約とれるのは少ないので助かりました。
また利用したいと思います。

2020-02-10 via Nuitee
T
TAKASHI
6
スタッフの対応は最高。だけど・・・
Pros:

フロントやレストランのスタッフさんは最高の対応でした。皆さん笑顔で明るく対応して頂き、こちらのリクエストにも快く答えていただき大満足でした。宿泊した部屋は「ゴンッ」という打撃音?が1分~10分間隔で聞こえ気になりましたが、スキーで疲れていたので眠れました(笑)が、他の部屋ではそんなことはないのかもしれません。しかし、そんなことも帳消しにしてくれたのがスタッフさんでした。

2020-02-04 via Nuitee