Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Good value for money
Cons:
Issues with mattress quality
Poor front desk service during check-in
Room amenities issues

Categories

Cleanliness
8.34
Mixed feedback about cleanliness, with mentions of clean rooms but some issues with mattress perhaps affecting overall perception.
Service
9.31
General positivity about the staff's friendliness, despite a major complaint about service during check-in.
Location
9.35
Repeated positive mentions of great location and convenient access to transport.
Room Quality
7.8
One review indicated poor mattress quality, affecting overall satisfaction.
Amenities
8.83
Positive mentions of pool and breakfast offerings, contributing to a strong amenities experience.
Value for Money
8.79
Guests feel they are getting good value for the price paid.
Food and Beverage
8.84
Positive feedback on breakfast buffet and dinner quality.
Overall Experience
8.31
General sentiment reflects a mix of satisfaction with certain aspects but significant issues with the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:16

Property Description

Centrally Located Luxury Accommodation
Situated opposite the National Museum, Hilton Kuala Lumpur offers a prime stay in the heart of the city, boasting a freeform swimming pool and an array of dining options.

Convenient Access to Attractions
Just a short walk to KL Sentral and the premium shopping mall Nu Sentral, guests can easily explore the city's highlights, with airport transfers available for seamless travel.

Elegant Rooms and Premium Amenities
The modern rooms at Kuala Lumpur Hilton feature stunning city views, lavish marble bathrooms, and access to the Executive Lounge, while the hotel offers a 24-hour front desk, fitness center, and diverse dining options for a truly luxurious experience.

To book your stay at Hilton Kuala Lumpur and enjoy these exceptional offerings, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

One child, 17 and below, stays free with existing bedding when sharing with a paying adult. Breakfast and Executive Lounge access for Executive Rooms are chargeable and will not reflect directly at the time of booking. Extra beds available for a fee, but not available for Deluxe or Executive Rooms.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.7
Based on 3750 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.31
L
Liane • couple • au
10
Great stay!
Pros:

Staff were absolutely brilliant and welcoming

Cons:

Nothing

2026-09-19 • via Nuitee
P
Poon Garn • solo_traveller • sg
8
A great place to just chill n yet within easy reach of amenities
Pros:

Location, convenience, connectivity

Cons:

A little old

2026-09-19 • via Nuitee
A
Anthony • couple • au
10
We highly recommend this hotel.
Pros:

It’s an amazing property. The staff are absolutely fantastic.

2026-09-19 • via Nuitee
B
Barbara • couple • it
10
Soggiorno perfetto!
Pros:

Struttura comodissima perché ha l’entrata direttamente dalla stazione centrale, quindi per muoversi è in una posizione ottima. L’hotel è molto bello, curato, pulito, ed offre tantissime cose sia a livello di servizi ( palestra, spa, piscina) sia a livello di cibo ( ci sono molti ristoranti interni con differenti cucine). La nostra camera era spaziosa, luminosa, con letto comodissimo! Il personale si è sempre mostrato gentile e disponibile.
Che dire, nulla di negativo!
Consigliatissimo

Cons:

Nulla!

2026-09-18 • via Nuitee
B
Ban Aik • solo_traveller • sg
8
Pros:

Ease of movement to most places I want to visit.

Clean facilities.

Cons:

Lobby is not on the ground level.

No International news channel like BBC, CNN and so on

2026-09-17 • via Nuitee
S
Sita • extended_group • au
10
Convenient location and easy access to and from the hotel
Pros:

Room and location was great

2026-09-15 • via Nuitee
T
TETSUAKI • extended_group • jp
9
2026-09-15 • via Nuitee
F
Fauzi • couple • my
10
2026-09-14 • via Nuitee
K
Kimel • family_with_children • pl
10
Pobyt fantastyczny! Ok
Pros:

Świetny hotel – wszystko na najwyższym poziomie! Fantastyczne śniadania z ogromnym wyborem dań z kuchni całego świata. Zdecydowanie jedne z najlepszych śniadań hotelowych, jakie mieliśmy okazję próbować. Znakomity, profesjonalny i niezwykle uprzejmy personel.

Dużym atutem jest również bardzo dobra lokalizacja i bliskość metra, dzięki czemu zwiedzanie Kuala Lumpur jest wyjątkowo wygodne.

Bardzo udany pobyt. Zdecydowanie polecamy i chętnie wrócimy!

2026-09-14 • via Nuitee
H
Huamei • solo_traveller • cn
10
good
Pros:

room

Cons:

room

2026-09-14 • via Nuitee
N
NURUL ALIYAA • solo_traveller • my
10
2026-09-13 • via Nuitee
S
Salvatore • couple • au
8
2026-09-13 • via Nuitee
C
Connor • solo_traveller • gb
10
2026-09-11 • via Nuitee
A
azie • solo_traveller • my
10
Pros:

Superb

Cons:

No

2026-09-11 • via Nuitee
B
Bin Wan • couple • my
1
2026-09-11 • via Nuitee
H
Hassan • couple • eg
8
2026-09-10 • via Nuitee
M
muhammad • family_with_children • pk
8
2026-09-06 • via Nuitee
B
Bhavjit • solo_traveller • sg
10
2026-09-06 • via Nuitee
Z
Zulharis • solo_traveller • my
7
Love the lake view
Pros:

We enjoyed the pool, the bath and the bed.

Cons:

The timing of our visit. During our visit, there were a huge number of foreign visitors from one country. The hotel prepared the breakfast menu to cater to the foreign visitors.

2026-09-06 • via Nuitee
F
Faraz Ahmed • couple • nz
8
Nice and comfortable
Pros:

Well trained , professional and helpful staff. Good facilities. Enjoyable stay as always.

Cons:

Sometimes too crowdy and noisy

2026-09-06 • via Nuitee