Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Extremely convenient location (direct access to KL Sentral and transport links)
Friendly, helpful staff and outstanding concierge service (named staff praised)
Clean, comfortable and spacious rooms
Excellent breakfast and dinner buffet with good variety
Large pool and solid hotel amenities
Cons:
In-room TV is outdated and channels can be unstable (no smart TV)
Pool has been under maintenance at times (some guests redirected to adjoining hotel's pool)
Parking is available but charged at hotel rates
Occasional single staff member perceived as unfriendly by a guest

Categories

Cleanliness
9
Rooms repeatedly described as clean and spacious; multiple guests explicitly praised cleanliness of rooms and public areas.
Service
9.3
Consistently strong praise for staff and concierge (several mentions of exceptionally helpful employees, including one named Dzul); generally described as friendly and polite.
Location
9.4
Very convenient location — direct access to KL Sentral and easy links to transport, shopping and airport connections emphasized across reviews.
Room Quality
8.2
Rooms described as cozy and comfortable, but specific complaint about in-room TV being outdated and channels unstable, which lowered the score slightly.
Amenities
8.3
Good amenities cited (large pool, dining options, parking available), though pool has been under maintenance for some guests and parking is charged at hotel rates.
Value for Money
8
Generally positive value impressions but some concerns (paid hotel-rate parking, outdated TV) lead to a modestly lower score versus other categories.
Food and Beverage
9
Breakfast buffet and dinner offerings received repeated positive comments; guests noted variety and quality of the buffet and special dinner events.
Overall Experience
8.4
Overall very positive stays highlighted — convenient location, friendly staff and good food — with minor drawbacks (TV, occasional maintenance) tempering perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Centrally Located Luxury Accommodation
Situated opposite the National Museum, Hilton Kuala Lumpur offers a prime stay in the heart of the city, boasting a freeform swimming pool and an array of dining options.

Convenient Access to Attractions
Just a short walk to KL Sentral and the premium shopping mall Nu Sentral, guests can easily explore the city's highlights, with airport transfers available for seamless travel.

Elegant Rooms and Premium Amenities
The modern rooms at Kuala Lumpur Hilton feature stunning city views, lavish marble bathrooms, and access to the Executive Lounge, while the hotel offers a 24-hour front desk, fitness center, and diverse dining options for a truly luxurious experience.

To book your stay at Hilton Kuala Lumpur and enjoy these exceptional offerings, visit our website or contact us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

One child, 17 and below, stays free with existing bedding when sharing with a paying adult. Breakfast and Executive Lounge access for Executive Rooms are chargeable and will not reflect directly at the time of booking. Extra beds available for a fee, but not available for Deluxe or Executive Rooms.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.7
Based on 3481 reviews
Cleanliness: 9
Service: 9.3
Location: 9.4
Room Quality: 8.2
Amenities: 8.3
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.4
A
Alex • couple • kw
10
2026-10-31 • via Nuitee
S
Sunil • couple • kh
10
Pros:

As always, very convenient to get to from the airport and also fantastic service.

Cons:

Nothing that I can think of.

2026-10-31 • via Nuitee
M
Mrs Jamia • solo_traveller • my
10
2026-10-30 • via Nuitee
Z
zubir • couple • my
10
Pros:

Cleaness , friendly staff,

2026-10-29 • via Nuitee
K
Knight Phoenix • couple • my
9
Short Staycation
Pros:

I like the environment, very cozy and confortable. The location is very convinient. Its connected to KL Sentral where we can easy to access public transport (bus, LRT, etc). Its also very near to NU Mall. Lots of choice foods, store in the mall as well. The parking very easy. They provide parking for customer but you need to pay with hotel rate price.

Cons:

This is 5 star hotel, but im very dissappointed with the TV provided. C'mon Hilton, even hotel with lower price can provide smart tv to their customer. The tv quite old and their channel also not stable. Please improve it. With smart tv, if the channel not stable, at least we can see Youtube or Netflix there.

2026-10-29 • via Nuitee
J
Jessica • couple • mg
10
2026-10-28 • via Nuitee
K
Ken • family_with_children • my
10
2026-10-28 • via Nuitee
K
Kei • couple • my
10
2026-10-27 • via Nuitee
B
Bettina • couple • de
8
2026-10-26 • via Nuitee
L
Leo • solo_traveller • au
10
The place to stay.
Pros:

The first and most wonderful thing was the help of the marvellous concierge. He not only gave me all the information about tours, Hop on Hop off buses, currency exchanges and how to get to the shopping Centre, he personally walked me to each location and showed me a short cut from the hotel. I have never experienced that anywhere else in the world. The hotel had a Surf and Turf dinner on that night which was again one of the best in the world. The breakfast matched it as well.
The location by undercover access of 10 minutes at most, from the terminal of the fast train to the airport is just what a traveller needs. All in all, the perfect hotel and location for KL.

Cons:

Nothing.

2026-10-25 • via Nuitee
M
May Thandar • couple • my
10
Pros:

Everything was clean and the staff are so friendly! Breakfast buffet was decent but the dinner buffet even more so! Cane for a short staycation in the city and we really enjoyed our time here 🥰💖

2026-10-25 • via Nuitee
D
diana • couple • my
9
Pros:

Loved the friendly staff, the breakfast spread and how comfortable the room was.

Cons:

Unfortunately the pool is still under maintenance. But guests can use the adjoining hotel's pool.

2026-10-24 • via Nuitee
L
Lalkaka • couple • in
10
2026-10-24 • via Nuitee
N
Noorulfadhilah • couple • my
10
2026-10-24 • via Nuitee
S
Siti • family_with_children • au
10
Pros:

Everything..thats why always come back

Cons:

That it too short a trip but we'll be back!

2026-10-23 • via Nuitee
A
Ammar • couple • my
10
2026-10-21 • via Nuitee
K
Kengo • couple • jp
10
2026-10-21 • via Nuitee
R
Rico Stanlay • couple • au
9
2026-10-20 • via Nuitee
W
Wong • couple • my
9
2026-10-17 • via Nuitee
S
Steve • couple • us
10
We had a great stay.
Pros:

Friendly staff. The room is clean and spacious. The location is very good. Nice breakfast.

Cons:

None.

2026-10-17 • via Nuitee