Bagni di Pisa Palace & Thermal Spa

Hotels
•
Italian Hospitality Collection
8.4 (111 reviews)
Largo Percy Bysshe Shelley, 18, San Giuliano Terme, PI, 56017 , San Giuliano Terme , IT
39-05-088501

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Kind staff
Clean pools
Cons:
High prices
Poor food variety
Cleanliness issues

Categories

Cleanliness
8.06
Comments about the dirty bathroom floor and lack of maintenance suggest cleanliness issues.
Service
9.53
Great customer service and staff kindness mentioned in reviews.
Location
9.07
Good accessibility for trains indicates a favorable location.
Room Quality
8.52
General positive sentiment but lacking specific praises in the reviews.
Amenities
8.55
Nice pools mentioned but could improve based on varying experience of services.
Value for Money
7.51
High prices for the quality of the property indicate poor value for money.
Food and Beverage
7.06
Lack of variety and multiple issues with breakfast buffet noted, not meeting expectations for a 5-star hotel.
Overall Experience
8.93
Despite some negative aspects, the overall sentiment is positive based on specific praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:44

Property Description

Experience unparalleled luxury at Bagni di Pisa Palace & Thermal Spa, where relaxation meets elegance in every detail.

Indulgent Spa Experience
Pamper yourself at our on-site spa offering exquisite massages, rejuvenating body treatments, and refreshing facials, ensuring a serene getaway.

Recreational Amenities
Dive into tranquility with four indoor swimming pools, soothing hot springs, and a modern health club that cater to your wellness needs.

Dining Delights
Savor delectable dishes at our restaurant, enjoy snacks from the deli, and unwind with your favorite drink at the bar/lounge, all complemented by a complimentary continental breakfast.

Don't miss out on the ultimate relaxation experience – book your stay at Bagni di Pisa Palace & Thermal Spa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.93
M
massimo • solo_traveller • it
8
2026-05-30 • via Nuitee
R
Rachel • solo_traveller • gb
8
2026-05-28 • via Nuitee
A
alexis • solo_traveller • mx
8
Hotel incompleto
Pros:

Las aguas termales muy bien en general.

Cons:

El cuarto colchón viejo me ocasionó dolor de espalda
El personal general bien Pero había un tipo Andrea muy poco amable que nos trató de incluir propina sin consentimiento
Pésima actitud
El cierre de piscina exterior cierra a las 7
La calidad de la cena deficiente solo pastas inclusive el servicio de vino mal aunque selección muy bien vinos tintos arriba de 23c bastante tibios no los guardan en cava
La cena lo único memorable las pastas lo demás mal
El desayuno excelente
Ahorre de cena vayan a pizzería salsedo o trattoria sona Bruna gastarán la mitad y comerán increible

2026-05-28 • via Nuitee
K
Kjetil • solo_traveller • no
10
Pros:

Ved ankomst ble vi oppgradert til suite. Hadde også i forkant bestilt Romantisk pakke for 2 personer som inkludert en fantastisk massasje, frukt, Prosecco etc.
Veldig fornøyd med hele oppholdet. Et kongelig opphold.
Basseng området var noe slitt enkelte steder, men som forventet på et slikt herskapelig, gammelt slott.

Cons:

Litt øde og lite andre aktiviteter utenom overnattingsstedet.
Kjempestor seng, men bestod av 2 stk enkeltsenger som trekker ned. Ikke behagelig å ligge mellom disse 2 sengene.

2026-05-27 • via Nuitee
C
Claire • couple • gb
5
2026-05-26 • via Nuitee
Y
Yoel • couple • gb
10
Stunning hotel and spa
Pros:

Palatial hotel with beautiful grounds, a wonderful spa and excellent service. Unfortunately we missed breakfast due to an early flight but they made up a breakfast pack for us :)

2026-05-26 • via Nuitee
• family_with_children • it
10
2026-05-26 • via Nuitee
F
Fabio • family_with_children • it
9
2026-05-25 • via Nuitee
M
Marco • solo_traveller • it
9
2026-05-23 • via Nuitee
J
Jürgen • couple • de
9
Wohnen wie die Fürsten
Pros:

Haus mit Atmosphäre, Zimmer mit Fresken an der Decke außergewöhnlich. Personal mehr als freundlich und hilfsbereit.

Cons:

Etwas außerhalb von Pisa.

2026-05-22 • via Nuitee
P
pier uigi • couple • it
10
2026-05-19 • via Nuitee
H
Hubert • couple • be
7
2026-05-18 • via Nuitee
A
ALVYDAS • family_with_children • de
10
2026-05-18 • via Nuitee
D
David • extended_group • au
9
A touch of old-style luxury
Pros:

Superb dinner; wonderful spa pools, nice outdoor bar terrace. Fantastic help from desk with travel problem

Cons:

A lot of time walking round looking for places. Got lost walking from station despite desk directions. The little hillside trail needs a lot of attention - no viewing spot as it is overgrown

2026-05-18 • via Nuitee
A
Aitor • couple • ar
9
2026-05-18 • via Nuitee
A
Alice • solo_traveller • it
10
2026-05-17 • via Nuitee
V
Veronica • couple • mt
2
2026-05-15 • via Nuitee
J
Jackie • couple • gb
10
Fantastic hotel fantastic staff n best spa facilities we have ever experienced
Pros:

It was fantastic

2026-05-14 • via Nuitee
E
Elisa • couple • it
10
2026-05-14 • via Nuitee
M
Marine • couple • fr
7
Pour le spa
Pros:

Grande chambre, spa avec les différents bassins, parking, chien accepté, bon petit déjeuner

Cons:

pas de bouilloire dans la chambre, la porte de notre chambre semblait pouvoir s’ouvrir d’un coup d’épaule…, une prise ne tenait plus au mur, dans l’ensemble des travaux d’entretien semblent nécessaires

2026-05-13 • via Nuitee