Bagni di Pisa Palace & Thermal Spa

Hotels
•
Italian Hospitality Collection
8.4 (111 reviews)
Largo Percy Bysshe Shelley, 18, San Giuliano Terme, PI, 56017 , San Giuliano Terme , IT
39-05-088501

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Kind staff
Clean pools
Cons:
High prices
Poor food variety
Cleanliness issues

Categories

Cleanliness
8.06
Comments about the dirty bathroom floor and lack of maintenance suggest cleanliness issues.
Service
9.53
Great customer service and staff kindness mentioned in reviews.
Location
9.07
Good accessibility for trains indicates a favorable location.
Room Quality
8.52
General positive sentiment but lacking specific praises in the reviews.
Amenities
8.55
Nice pools mentioned but could improve based on varying experience of services.
Value for Money
7.51
High prices for the quality of the property indicate poor value for money.
Food and Beverage
7.06
Lack of variety and multiple issues with breakfast buffet noted, not meeting expectations for a 5-star hotel.
Overall Experience
8.93
Despite some negative aspects, the overall sentiment is positive based on specific praises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:44

Property Description

Experience unparalleled luxury at Bagni di Pisa Palace & Thermal Spa, where relaxation meets elegance in every detail.

Indulgent Spa Experience
Pamper yourself at our on-site spa offering exquisite massages, rejuvenating body treatments, and refreshing facials, ensuring a serene getaway.

Recreational Amenities
Dive into tranquility with four indoor swimming pools, soothing hot springs, and a modern health club that cater to your wellness needs.

Dining Delights
Savor delectable dishes at our restaurant, enjoy snacks from the deli, and unwind with your favorite drink at the bar/lounge, all complemented by a complimentary continental breakfast.

Don't miss out on the ultimate relaxation experience – book your stay at Bagni di Pisa Palace & Thermal Spa today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 7:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 111 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.93
M
Manuela • partner
6
Pros:

Prices are very high for a low quality of the property

2025-09-24 • via Nuitee
A
Anna
10
Pros:

Great customer service

2025-09-22 • via Nuitee
V
Verified traveler
2
Don't go
Pros:

Very bad hotel

2025-08-22 • via Nuitee
V
Valentin • family_with_children
10
Pros:

The staff is really kind and help you if you have question, the pools and area are clean, the place is magnificent ! We really enjoy our time at Bagni di pisa and will come back for sure.

2025-08-18 • via Nuitee
E
Eveline • partner
8
Pros:

Heel mooi en groot hotel.
Bed was goed.
We hadden wat meer verwacht van het ontbijt en zeker als je langer dan een week verblijft.
De eerste dag bij aankomst geen brood meer. Er is geen variatie in de buffetten. De laatste dag zelfs geen brood, eieren, spek ed. meer. Voor een 5-sterren hotel mogen de buffetten nooit leeg zijn.
Badkamervloer dient geschrobd te worden (plakkerig, vies en vuil in de putjes van de vloer).

2025-08-11 • via Nuitee
V
Verified traveler
10
Pros:

God frokost. Flott mulighet for spa. Enkelt å finne til tog stasjon dom er billig måte å reise hit på fra PISA

2025-07-23 • via Nuitee
V
Verified traveler
8
Characterful hotel
Pros:

Beautiful building with character. Bit of a rabbit warren inside though -our room was on the 3rd floor and we got lost several times trying to find the pool.
We didn’t realise the outdoor pool is heated and the temperature was in the mid 30’s so not a refreshing dip but would be nice in cooler weather. The sun beds were very hard.
The terrace restaurant was lovely with very good food and attentive staff.

2025-07-13 • via Nuitee
J
Jinyu
4
Pros:

The property is an old facility. The spa offered is just an average condition. Breakfast is so simple and has a few selection.

2025-07-12 • via Nuitee
J
Jermaine • partner
8
Pros:

We had a wonderful stay in this exceptional property, the staff were great and the dinning was excellent.

2025-07-01 • via Nuitee
M
Manon
10
Superbe endroit relaxant ! je recommande
Pros:

Nous sommes 1 nuit.
Très bon accueil ! Ils ont fait un effort pour parler Français ! Nous avons appréciés
Piscine et sauna très appréciés ! Ainsi que le petit déjeuner très bon
Il est possible d’aller à la gare à pied à seulement 10min de l’hôtel en direction de Pise.
Nous avons laissé notre véhicule sur leur parking le lendemain pendant que nous étions à Pise !
Je recommande

2025-05-10 • via Nuitee
R
Rolando Rueda de Leon • family
10
Pros:

No issues, staff was awesome, friendly, courteous, food was awesome, plenty to select from. And what can I say about the variety of wine selection, Chianti was great, excellent body, color, hreat aroma.

2025-04-20 • via Nuitee
V
Verified traveler
10
Pros:

Vi hadde en fantastisk overnatting på dette nydelige hotellet, hvor vi virkelig fikk ladet batteriene. Middagen i restauranten var en smaksopplevelse – alt var utsøkt, og servicen var upåklagelig. De ansatte var gjennomgående vennlige og imøtekommende, noe som bidro til en svært hyggelig opplevelse.

Frokosten var innholdsrik og velsmakende, men vi opplevde at atmosfæren kunne vært mer innbydende. Det var tillatt å komme til frokost i morgenkåpe og flip-flops, noe vi følte trakk ned helhetsinntrykket. Dette påvirket dessverre matlysten vår og gjorde at buffetopplevelsen ikke ble like hyggelig som forventet.

Alt i alt et flott hotell med mye å by på, og vi håper på en enda bedre opplevelse neste gang!

2025-03-29 • via Nuitee
C
Coleen
10
We loved staying here!
Pros:

Beautiful hotel. Everyone was so warm and friendly. The morning breakfast had a nice variety. We are looking forward to returning. 🙂

2025-03-19 • via Nuitee
E
Elisa
10
Due giorni alle Terme: coccole eccellenti
Pros:

Esperienza bellissima, tutto perfetto

2025-03-19 • via Nuitee
M
michel • partner
10
Pros:

Personnel très charmant et disponible. Seul petit bémol, pour ma part, le restaurant. On vous propose un menu « gastronomique » qui vous fait repartir avec la faim…tant les parts sont minuscules. Sinon vraiment rien à redire. Séjour excellent pour les soins et ses thermes.

2025-03-18 • via Nuitee
A
Ambrogio
10
BUON HOTEL
Pros:

Hotel storico,molto bello ,con accesso diretto alle terme .Colazione eccellente, personale educato e disponibile, camere un po'datate.Le terme sono molto affascinanti ed abbastanza ben tenute.Purtroppo l'accesso anche a chi non alloggia comporta situazioni un po'affollate .Negativo permettere accesso alle aree benessere con telefonini ed a famiglie con bambini piccoli.

2025-03-08 • via Nuitee
O
Omer • family
4
Pros:

Poor

2025-02-25 • via Nuitee
A
Alfred
8
Pros:

Basic room, no hot water in shower. Great amenities and staff!

2025-01-19 • via Nuitee
F
fabio • family
10
Pros:

Tutto molto bello, personale estremamente cortese

2025-01-15 • via Nuitee
E
Evelyn
10
Pros:

Great hotel with great amenities. Can’t wait to come back again and stay longer.

2024-10-15 • via Nuitee