Homewood Suites by Hilton Knoxville West at Turkey Creek

Hotels
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Homewood Suites by Hilton
8.3 (122 reviews)
10935 Turkey Drive , Knoxville , US
+1 865-777-0375

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Excellent, friendly staff
Good breakfast with variety
Great, convenient location
Handicap accessible room available
Spacious/roomy rooms
Repeat customers indicate satisfaction
Cons:
Occasional billing error/double charge reported
Stained/dirty pillow case reported
Ice machine / in-room refrigerator issue
Pool was closed
Furniture is old and needs updating

Categories

Cleanliness
8.2
Mostly praised as very clean and roomy, though one report of a stained/dirty pillow case lowered the score slightly.
Service
9
Multiple mentions of excellent, friendly and top-notch front desk staff and repeat customers; one billing double-charge issue noted but otherwise strong service.
Location
9.2
Consistently praised as very well located, within walking distance of many attractions and convenient for downtown access.
Room Quality
7.4
Rooms described as clean and comfortable but furniture noted as old and tired and in need of updating.
Amenities
7
Breakfast offered good variety, but recurring negatives include a closed pool and a broken ice machine/refrigerator issue.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
8.9
Breakfast repeatedly described as good with a nice variety, earning a strong score.
Overall Experience
8.4
Generally positive overall experience with guests returning and recommending the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious All-Suites Hotel Near Knoxville

Suite Perks: Enjoy a full kitchen, iPod docking stations, and free Wi-Fi in every suite.

Dining Delights: Start your day with a daily breakfast and wind down with a complimentary evening meal on weekdays.

Recreation and Convenience: Play tennis, basketball, or hit the gym. Relax at the outdoor barbecue or grab snacks at the 24-hour store.

Experience comfort and convenience at Homewood Suites by Hilton Knoxville West at Turkey Creek. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Property offers Evening Receptions only on Wednesdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Location

Guest Reviews

8.3
Based on 122 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 7.4
Amenities: 7
Value for Money: 8.3
Food and Beverage: 8.9
Overall Experience: 8.4
A
Ashley • family_with_children • us
10
Rooms very clean. Staff was excellent! Breakfast was always good!
Pros:

Location!

Cons:

Nothing

2026-10-31 • via Nuitee
I
Ivy • family_with_children • us
6
2026-10-26 • via Nuitee
J
Joshua • couple • us
10
2026-10-08 • via Nuitee
T
Tonya • extended_group • us
10
Great hotel and great service.
Pros:

Very good service and facilities.

Cons:

Not a thing.

2026-09-10 • via Nuitee
J
Jacqueline • solo_traveller • us
10
2026-08-31 • via Nuitee
K
Kimberley • couple • us
10
Repeat customer here!
Pros:

Everything was great. It was few blocks away from just about everything and the breakfast was great.

Cons:

I had this stay booked and paid for on another website but they charged me twice for my booking. I’m sure it’s a misunderstanding and have reached out to the hotel.

2026-08-24 • via Nuitee
R
Reiter • couple • us
9
2026-08-24 • via Nuitee
S
Shannon • family_with_children • de
9
2026-07-21 • via Nuitee
T
Tanya C • family_with_children • us
9
2026-07-20 • via Nuitee
D
Danyell • solo_traveller • us
9
Top notch hospitality
Pros:

The front desk staff was top notch. I would definitely stay there again!

Cons:

My grandson has a stain on his pillow thought it was mold but with further investigations it looked more like a dirty pillow case. Also the ice machine did not work it the room refrigerator.

2026-07-16 • via Nuitee
E
Elaine • family_with_children • us
9
Pros:

Nice, roomy- clean.

2026-07-15 • via Nuitee
L
Lori • extended_group • us
10
2026-07-03 • via Nuitee
D
Demonica • solo_traveller • us
10
Pros:

How everything was convenient.

2026-06-24 • via Nuitee
T
Thomas • family_with_children • us
8
2026-06-14 • via Nuitee
B
Brandi • couple • us
9
2026-05-31 • via Nuitee
J
John • solo_traveller • us
8
Nice staff, well located but hotel needs updating.
Pros:

Was glad to have handicap accessible room on 1st floor. Room was clean and comfortable. Breakfast convenient and offered nice variety.

Cons:

Furniture is old and tired. Needs updating. Pool was closed.

2026-05-11 • via Nuitee
L
Lisa • extended_group • us
10
Friendly staff , great location, and good breakfast
Pros:

This hotel was in a great location it is literally near almost anything you could need and a short drive to downtown

2026-05-10 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

The size of our accommodations, breakfast included, free parking. The gentleman at the desk when we checked in and later that evening was wonderful

2026-05-04 • via Nuitee
S
Sterkenburg • solo_traveller • us
8
Enjoyable stay and would stay again
Pros:

Size of room and location

2026-04-20 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-04-15 • via Nuitee