Comfort Hotel Narita

Hotels
•
Comfort
8.3 (1909 reviews)
Hanazaki-cho 968 , Narita , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Inadequate amenities

Categories

Cleanliness
7.78
Several mentions of cleanliness not being optimal, noted as 'not the cleanest'.
Service
8.75
Consistently praised for helpfulness and friendliness of staff.
Location
8.69
Typically mentioned as convenient, with easy access to airports and stations.
Room Quality
8.14
Rooms generally described as spacious, but some found beds uncomfortable.
Amenities
7.87
Calls for more amenities noted, but basic offerings were found satisfactory.
Value for Money
8.23
Good reviews regarding the overall value of stay considering pricing.
Food and Beverage
8.48
Breakfast options were frequently rated positively, suggesting satisfaction.
Overall Experience
8.45
Guests reported a generally enjoyable stay, with comfort in accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:11

Property Description

Convenient Location
Located just a 5-minute walk from JR Narita Station, Comfort Hotel Narita offers easy access to transportation for your stay in Narita.

Amenities Galore
Enjoy complimentary Wi-Fi, a free breakfast buffet, and stylishly decorated air-conditioned rooms with modern conveniences like an LCD TV and a refrigerator.

Additional Services
Take advantage of the coin-launderette, photocopying services, private parking, and on-site massages for an extra touch of relaxation during your stay.

Book your stay at Comfort Hotel Narita now to experience convenience, comfort, and exceptional service during your visit to Narita.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1909 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.48
Overall Experience: 8.45
L
Lene • family_with_children • no
9
2026-03-27 • via Nuitee
C
Cung • family_with_children • au
8
Pros:

Staff were helpful and polite

Cons:

The elevator situation during checkout

2026-03-27 • via Nuitee
S
szujen • solo_traveller • tw
8
經濟實惠，環境清潔舒適
Pros:

房間蠻大的，行李箱完全攤開都沒問題！
整體也都是整潔舒適的沒話說，早餐種類不多但卻出乎預料的美味！

Cons:

設施比較老舊但很整潔舒適！
唯一不習慣的是廁所太小了，使用上比較不方便.

2026-03-26 • via Nuitee
A
Alessandra • family_with_children • au
6
2026-03-25 • via Nuitee
Y
YILAN • family_with_children • tw
8
Pros:

早餐好吃
房間夠寬
24小時的免費飲料吧很棒

Cons:

沒有洗烘衣設備

2026-03-23 • via Nuitee
Y
YIFANG • solo_traveller • tw
9
Pros:

Location

Cons:

None

2026-03-22 • via Nuitee
D
DODANG • family_with_children • kr
8
2026-03-22 • via Nuitee
S
Suzanne • solo_traveller • us
8
Convenient, clean and comfortable hotel with a great breakfast
Pros:

It is very conveniently located near the Keisei train station and is very clean and comfortable. The breakfast was very good with excellent coffee. The staff were very friendly

Cons:

There was no way to control the temperature in the room on an unusually warm day except to turn off the system. It was set on heating with no option to cool down the room.

2026-03-22 • via Nuitee
D
DODANG • family_with_children • kr
8
2026-03-22 • via Nuitee
C
Chantel • family_with_children • nz
10
2026-03-20 • via Nuitee
Y
YI MING • solo_traveller • tw
8
Pros:

Good

2026-03-17 • via Nuitee
T
Tracy • extended_group • hk
9
2026-03-16 • via Nuitee
B
Brad • family_with_children • au
9
2026-03-15 • via Nuitee
C
Choon Kee Joseph • extended_group • sg
7
Convenient for a short stay in the airport for travellers arriving late in Japan.
Pros:

Complimentary parking ticket for parking at nearby carpark as the hotel does not provide parking on property.

Cons:

The bed and pillow were uncomfortable to sleep in.

2026-03-14 • via Nuitee
S
Shenghsu Yang • family_with_children • tw
9
2026-03-14 • via Nuitee
S
Stevan • solo_traveller • ca
10
2026-03-14 • via Nuitee
Y
Yumiko • solo_traveller • us
7
Reasonable,
Pros:

Very good location, nice staff,

Cons:

Too small, bathroom entrance too high

2026-03-13 • via Nuitee
T
Teen • couple • tw
10
Pros:

The staff is super nice and willing to help even at late night

2026-03-13 • via Nuitee
T
Thomas • couple • sg
9
The stay was good and comfortable.
Pros:

Breakfast was good, service staff was courteous and helpful.

Cons:

The kerb at the bathroom door is a bit too high and could be dangerous when getting in and out of the bathroom.

2026-03-13 • via Nuitee
A
Alexander • couple • us
10
Excellent and comfy.
Pros:

Very good amount of space. The shower was great and easy to use. A good distance away from the busy city but still nearby to walk straight to Tokyo Tower. Clean and tidy, tv has Netflix which is a huge plus for me.

2026-03-12 • via Nuitee